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Yogi Berra was right when he remarked, “If you don’t know where you’re going, you’ll wind up somewhere else.” When we collectively apply our hopes and energies to improving our communities, how do we know if we’re making the right choices along the way? How will we notice when we are spinning our wheels and what changes to make? How will we know that we are making a difference? And how will we know what success looks like to everyone in the group? By taking a community-based public health...

When Barbara Waugh joined the Hewlett-Packard Corporation in the mid-80's, this 60's radical encountered a company with a benign but topdown leadership. As she progressed from recruiting manager to world change manager, she used a set of radical tools to transform its corporate culture and to help realize the true potential of The HP Way.

When the business landscape was simple, companies could afford to have complex strategies. But now that business is so complex, they need to simplify. Smart companies have done just that with a new approach: a few straightforward, hard-and-fast rules that define direction without confining it.

"Outcome Mapping provides not only a guide to essential evaluation map-making, but also a guide to learning and increased effectiveness, and affirmation that being attentive along the journey is as important as, and critical to, arriving at a destination." - Michael Quinn PattonMore and more, development organizations are under pressure to demonstrate that their programs result in significant and lasting changes in the well-being of their intended beneficiaries. However, such "impacts" are...

Examined the psychometric properties of a set of preliteracy measures modified from the Dynamic Indicators of Basic Early Literacy Skills (DIBELS) with a sample of 75 kindergarten students. The modified battery (called DIBELS—M) includes measures of Letter Naming Fluency, Sound Naming Fluency, Initial Phoneme Ability, and Phonemic Segmentation Ability. These measures were assessed through repeated administrations in 2-wk intervals at the end of the kindergarten year. Results indicate...

The changing culture of public administration involves accountability for results and outcomes. This article suggests that performance measurement can address such attribution questions. Contribution analysis has a major role to play in helping managers, researchers, and policymakers to arrive at conclusions about the contribution their program has made to particular outcomes. The article describes the steps necessary to produce a credible contribution story. Contents Accountability for...

The logical framework approach has spread enormously, including increasingly to stages of review and evaluation. Yet it has had little systematic evaluation itself. Survey of available materials indicates several recurrent failings, some less easily countered than others. In particular: focus on achievement of intended effects by intended routes makes logframes a very limiting tool in evaluation; an assumption of consensual project objectives often becomes problematic in public and...

The U.S. Army has adopted the After Action Review AAR as its primary method of providing feedback after unit collective training exercises. The AAR is an interactive discussion in which unit members decide what happened, why it happened, and how to improve or sustain collective performance in future exercises. other services and organizations outside the military are also beginning to employ the AAR as a feedback tool. This report describes the twenty-five year history of AAR research and...

This paper, authored by Edith D. Balbach for California Department of Health Services is designed to allow evaluators to decide weather to use a case study evaluation approach. It also offers guidance on how to conduct a case study evaluation. Contents Using a Case Study as an Evaluation Tool 3 When to Use a Case Study 4 How to Do a Case Study 6 Unit Selection 6 Data Collection 7 Data Analysis and Interpretation 12

"This paper will first provide a descriptive overview of the beneficiary assessment (BA) work done on World Bank projects (by region, sector, phase of cycle, and so forth); it will then discuss impact, both qualitatively (with case studies) and quantitatively; and finally it will propose a course that, if taken, could lead to a Bank that truly listens and is attuned as much to the perspectives of the governments and peoples it serves as to the financial markets it helps sustain." "BAs use...

Development organisations need to know how effective their efforts have been. But who should make these judgements, and on what basis? Usually it is outside experts who take charge. Participatory monitoring and evaluation (PM&E) is a different approach which involves local people, development agencies, and policy makers deciding together how progress should be measured, and results acted upon. It can reveal valuable lessons and improve accountability. However, it is a challenging process for...

If development means good change, questions arise about what is good, and what sorts of change matter. Answers can be personally defined and redefined. The changing words, meanings and concepts of development discourse both reflect and influence what is done. The realities of the powerful tend to dominate. Drawing on experience with participatory approaches and methods which enable poor and marginalized people to express their realities, responsible well-being is proposed as a central...

In this sequel to "Rural Development: Putting the last first" Robert Chambers argues that central issues in development have been overlooked, and that many past errors have flowed from domination by those with power.Development professionals now need new approaches and methods forinteracting, learning and knowing. Through analyzing experience - of past mistakes and myths, and of the continuing methodological revolution of PRA (participatory rural appraisal) - the author points towards...

PRA five years later: where are we now?

An after-action review (AAR) is a professional discussion of an event, focused on performance standards, that enables soldiers to discover for themselves what happened, why it happened, and how to sustain strengths and improve on weaknesses. It is a tool leaders and units can use to get maximum benefit from every mission or task. It provides- • Candid insights into specific soldier, leader, and unit strengths and weaknesses from various perspectives. • Feedback and insight critical to...

The old adage “if the only tool you have is a hammer, everything begins to look like a nail” can also apply to language. If our language is linear and static, we will tend to view and interact with our world as if it were linear and static. Taking a complex, dynamic, and circular world and linearizing it into a set of snapshots may make things seem simpler, but we may totally misread the very reality we were seeking to understand. Making such inappropriate simplifications “is like putting on...