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The causal loop diagram is an analytical tool that is seldom used in Six Sigma but nonetheless is still very valuable. It is a foundational tool used in system dynamics, a method of analysis used to develop an understanding of complex systems.
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Systems thinking is commonly accepted as the backbone of a successful systems engineering approach. As such, the Body of Knowledge and Curriculum to Advance Systems Engineering (BKCASE) team chose to leverage a systems thinking based tool, called Systemitool, to describe our project to the vast audience that would potentially become involved directly or indirectly in the success of the project. This paper describes the process and steps used by the authors and the BKCASE team to develop the...
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This chapter provides a detailed introduction to critical systems heuristics and the use of its central tool boundary critique. What Is CSH? Two Studies in Applying CSH Using CSH as an Intervention Tool: Some Basic Concepts A Core Concept of CSH: Systematic Boundary Critique Boundary Critique Applied to NRUA-Botswana Boundary Critique Applied to ECOSENSUS-Guyana Boundary Critique and Personal Competence Recognising Boundary Judgements – and Keeping Them Fluid Towards a New Ethos of Professional Responsibility
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The analytical, conceptual, and political framework of development is changing dramatically. The new development agenda calls for broader understandings of sectors, countries, development strategies, and policies. It emphasizes learning and continuous feedback at all phases of the development cycle. As the development agenda grows in scope and complexity, development evaluation follows suit. Development evaluator are moving away from traditional implementation and output-focused evaluation...
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The Most Significant Change (MSC) technique is a form of participatory monitoring and evaluation. It is participatory because many project stakeholders are involved both in deciding the sorts of change to be recorded and in analysing the data. It is a form of monitoring because it occurs throughout the programme cycle and provides information to help people manage it. MSC contributes to evaluation because it provides data on impact and outcomes which can be used to help assess the...
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This guide, written by Pamela J. Cox, Dana Keener, Tifanee L. Woodard, & Abraham H. Wandersman for the Centers for Disease Control and Prevention (CDC) outlines a seven step process for hiring an evaluator to implement an empowerment evaluation. The process begins with preparing for the hiring and concludes with an assessment of an evaluation to ensure its sustainability. Excerpt "...concerns and experiences with independent evaluation led to the development of participatory evaluation...
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Utilization-focused evaluation (UFE) is based on the principle that an evaluation should be judged by its utility. So no matter how technically sound and methodologically elegant, an evaluation is not truly a good evaluation unless the findings are used. UFE is a framework for enhancing the likelihood that evaluation findings will be used and lessons will be learnt from the evaluation process. This Brief, based on the book Utilization-focused evaluation, introduces this approach to...
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This report is a nuts and bolts guide to developing a Collaborative Outcomes Report (COR)/ Performance Story Report (PSR) produced by the Australian Government and Jess Dart. It includes practical tips, step-by-step process guides and definitions of key concepts surrounding these approaches.
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In the years following her role as the lead author of the international bestseller, Limits to Growth—the first book to show the consequences of unchecked growth on a finite planet— Donella Meadows remained a pioneer of environmental and social analysis until her untimely death in 2001.Thinking in Systems, is a concise and crucial book offering insight for problem solving on scales ranging from the personal to the global. Edited by the Sustainability Institute’s Diana Wright, this essential...
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Development economics is split between macro-development economists - who focus on economic growth, international trade, and fiscal/macro policies - and micro-development economists - who study microfinance, education, health, and other social programs. Recently there has been substantial convergence in the policy mindset exhibited by micro evaluation enthusiasts, on the one hand, and growth diagnosticians, on the other. At the same time, the randomized evaluation revolution has led to an...
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Questions of cause and effect are critical to assessing the performance of programmes and projects. When it is not practical to design an experiment to assess performance, contribution analysis can provide credible assessments of cause and effect. Verifying the theory of change that the programme is based on, and paying attention to other factors that may influence the outcomes, provides reasonable evidence about the contribution being made by the programme.
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CABUNGO, a Malawian NGO, recently evaluated its own performance using the Most Significant Change approach. Rebecca Wrigley describes how, with the support of stakeholders,CABUNGO learned to improve its services.
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How do we move from identifying ethical principles to enhancing development practice? How can donors and NGOs move beyond the reporting of technical outputs to explore less tangible aspects of their health projects: contributions to rebuilding trust, promoting social cohesion, and enhancing good governance at community level? This article considers these questions in relation to health and peace-building activities in conflicted settings. It describes difficulties facing practitioners and...
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This paper outlines the background and philosophy of Collaborative Outcomes Reporting (COR) and Performance Story Reporting (PSR), providing an overview of these emerging techniques and showing how they can be used as a framework for reporting on contribution to long-term outcomes (or targets) using mixed methods and participatory process. The report serves as an introduction to these approaches in evaluation and discusses their bias, limitations and where they might best be applied.
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