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This guide is a basic reference on systems thinking and practice tailored to the context and needs of the UK Government’s Foreign, Commonwealth & Development Office (FCDO). It is an output of the FCDO Knowledge for Development Programme (K4D), which facilitated a Learning Journey on Systems Thinking and Practice with FCDO staff during 2021 and 2022. The guide offers a common language and shared framing of systems thinking for FCDO and its partners. It explores what this implies for...
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In Building Better Systems, we introduced four keys to unlock system innovation: purpose and power, relationships and resource flows. These four keys make up a set. Systems are often hard to change because power, relationships, and resource flows are locked together in a reinforcing pattern to serve the system’s current purpose. Systems start to change fundamentally when this pattern is disrupted and opened up so that a new configuration can emerge, serving a new purpose. In this article...
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Doing development differently rests on deliberate efforts to reflect and learn, not just about what programmes are doing and achieving, but about how they are working. This is particularly important for an action research programme like Child Labour: Action- Research-Innovation in South and South-Eastern Asia (CLARISSA), which is implemented by a consortium of organisations from across the research and development spectrum, during a rapidly changing global pandemic. Harnessing the potential...
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This guidebook codifies the principles and methods of applying systems change and portfolio approaches to complex development challenges with practical tools and examples. It is based on the empirical learning generated from the collaborative initiatives in UNDP Country Offices in Bhutan, Pakistan, the Philippines, and Viet Nam with support from Regional Innovation Centre for Asia and the Pacific.
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USAID’s Bureau for Policy, Planning and Learning (PPL) and its support mechanism, LEARN, have developed a Collaborating, Learning, and Adapting (CLA) Framework and Maturity tool to help USAID missions think more deliberately about how to plan for and implement CLA approaches that fit the mission’s context and assist them in achieving their development objectives. While the tool is intended primarily for USAID audiences to be used in participatory self-assessment workshops, the CLA Framework...
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Based on experience from running Sensemaking workshops for UNDP offices and government partners, the Asia-Pacific Regional Innovation Centre developed the Sensemaking Preparation Guide and Facilitator Guide to share its knowledge with teams and organization that are interested in using the Sensemaking process.
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This document is a an Introductory Toolkit for for civil servants. It is one component of a suite of documents that aims to act as a springboard into systems thinking for civil servants unfamiliar with this approach. These documents introduce a small sample of systems thinking concepts and tools, chosen due to their accessibility and alignment to civil service policy development, but which is by no means comprehensive. They are intended to act as a first step towards using systems thinking...
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This guidance seeks to ensure that UK Aid Direct applicants and grant holders understand what the Foreign, Commonwealth & Development Office (FCDO) means by beneficiary feedback mechanisms, and more specifically, that they: • Understand the terms used that relate to beneficiary feedback mechanisms in UK Aid Direct guidance and templates • Understand beneficiary feedback mechanisms and why they are a useful tool for project monitoring and learning • Learn how to use beneficiary feedback...
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The Outcomes Stars are a suite of evidence-based outcomes measurement and keywork tools, which drive an ‘enabling help’ approach to service delivery. They support a person-centred, collaborative and trauma informed approach and give service users, workers, managers and commissioners vital information about needs and progress. Since the first version was published in 2006, the unique features of the Outcomes Star contributed to its popularity and widespread use, with over 1,000 organisations...
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Capturing the impact of community-led work The Centre for Public Impact, Dusseldorp Forum, and Hands Up Mallee have been exploring how stories can be used to more effectively communicate the impact of community-led systems change work. Community-led place based initiatives are modelling new ways of working - shifting away from top down, program-focussed approaches towards an approach grounded in systems thinking and community-led innovations. However, while these stories of change are...
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Calls for more ‘adaptive programming’ have been prominent in international development practice for over a decade. Learning-by-doing is a crucial element of this, but programmes have often found it challenging to become more learning oriented. Establishing some form of reflective practice, against countervailing incentives, is difficult. Incorporating data collection processes that generate useful, timely and practical information to inform these reflections is even more so.This paper...
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Collective leadership feels timely and important in an uncertain, fast changing, and challenging world. This report comes at this heightened moment of urgency and appetite for renewal, bringing potential to do things differently in public services and communities. The opportunities and challenges of true collaboration-in-practice, in the absence of blueprints, mean that it has never been more necessary to change ways of working and foreground learning. As outcomes remain important, and...
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My focus here is on the realities of evaluating in complexity where ‘nothing is clear, and everything keeps changing’. I outline how I use a series of ‘provocations’ that allow people to choose their own starting point. Sharing those choices fuels conversations that discover, explore, and co-create (rather than manage) our mutual expectations and assumptions and track how these might themselves be influenced by the work as it unfolds. This account draws on a review of literature and my...
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This chapter examines good practices in implementing effective Monitoring, Evaluation, and Learning (MEL) systems within complex international development Democracy, Human Rights, and Governance (DRG) programs, which are characterized by challenges of non-linearity, limited evidence of theories of change, and contextual and politically contingent nature of outcomes. The chapter presents three cases of MEL systems in complex projects implemented by Pact across distinct and diverse operating...
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While over time theories of change have become synonymous with simple if/then statements, a strong theory of change should actually be a much more detailed, context-specific articulation of how we *theorize* change will happen under a program.
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In her acclaimed study of effective cross-organizational teamwork, Harvard Business School Professor Amy C. Edmonson concluded that “trying things that...
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A step-by-step guide on how to develop a Transformative Theory of Change, for innovation projects, programmes and organisations working on systems transformation. The MOTION project was initiated with one key question in mind: how can we help projects and organisations be more transformative, using the framework and concept provided by the multi-level perspective? And what kind of tools, methods and frameworks can we co-design that translate scientific concepts into practises relevant for...
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Introduction:The Most Significant Change (MSC) technique is a complex-aware monitoring and evaluation tool, widely recognized for various adaptive management purposes. The documentation of practical examples using the MSC technique for an ongoing monitoring purpose is limited. We aim to fill the current gap by documenting and sharing the experience and lessons learned of The Challenge Initiative (TCI), which is scaling up evidence-based family planning (FP) and adolescent and youth sexual...
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In the CEDIL Methods brief, ‘Evaluating complex interventions: What are appropriate methods?’ we identify four types of complex development interventions: long causal chain interventions, multicomponent interventions, portfolio interventions, and system-level interventions. These interventions are characterised by multiple activities, multiple outcomes, multiple components, a high level of interconnectedness, and non-linear outcomes.
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