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This chapter focuses on facilitation given by the Innovation Caucus to provide expert academic critique to inform Innovate UK's strategy for UK business innovation. As Innovate UK's strategy developed, it became evident that several policy domains needed critical insights and evidence. An academic critical friend provided the latest academic insights, evidence and wider perspective of the actors in the UK Innovation system, insights of which policy makers often lack. The chapter gave case...

Evaluators who take a complexity-aware approach must consider tradeoffs related to theoretical parsimony, falsifiability, and measurement validity. These tradeoffs may be particularly pronounced with ex-post evaluation designs in which program theory development and monitoring frameworks are often completed before the evaluator is engaged. In this chapter, we argue that theory-based evaluation (TBE) approaches can address unique ex-post evaluation challenges that complexity-aware evaluation...

Evaluability assessments (EAs) have differing definitions, focus on various aspects of evaluation, and have been implemented inconsistently in the last several decades. Climate change adaptation (CCA) programming presents particular challenges for evaluation given shifting baselines, variable time horizons, adaptation as a moving target, and uncertainty inherent to climate change and its extreme and varied effects. The Adaptation Fund Technical Evaluation Reference Group (AF-TERG) developed...

This chapter examines good practices in implementing effective Monitoring, Evaluation, and Learning (MEL) systems within complex international development Democracy, Human Rights, and Governance (DRG) programs, which are characterized by challenges of non-linearity, limited evidence of theories of change, and contextual and politically contingent nature of outcomes. The chapter presents three cases of MEL systems in complex projects implemented by Pact across distinct and diverse operating...

My focus here is on the realities of evaluating in complexity where ‘nothing is clear, and everything keeps changing’. I outline how I use a series of ‘provocations’ that allow people to choose their own starting point. Sharing those choices fuels conversations that discover, explore, and co-create (rather than manage) our mutual expectations and assumptions and track how these might themselves be influenced by the work as it unfolds. This account draws on a review of literature and my...

Capturing the impact of community-led work The Centre for Public Impact, Dusseldorp Forum, and Hands Up Mallee have been exploring how stories can be used to more effectively communicate the impact of community-led systems change work. Community-led place based initiatives are modelling new ways of working - shifting away from top down, program-focussed approaches towards an approach grounded in systems thinking and community-led innovations. However, while these stories of change are...

Trust-based philanthropy is a holistic approach that requires alignment in a grantmaking organization’s four interrelated areas: 1) culture, 2) structure, 3) leadership, and 4) practices. This tool is designed to help funders at various stages of the trust-based journey examine how trust shows up across your organization, and identify areas that may need more inquiry, refinement, or deepening. This is intended as a reflection tool rather than a prescriptive tool.

The Outcomes Stars are a suite of evidence-based outcomes measurement and keywork tools, which drive an ‘enabling help’ approach to service delivery. They support a person-centred, collaborative and trauma informed approach and give service users, workers, managers and commissioners vital information about needs and progress. Since the first version was published in 2006, the unique features of the Outcomes Star contributed to its popularity and widespread use, with over 1,000 organisations...

This document is a an Introductory Toolkit for for civil servants. It is one component of a suite of documents that aims to act as a springboard into systems thinking for civil servants unfamiliar with this approach. These documents introduce a small sample of systems thinking concepts and tools, chosen due to their accessibility and alignment to civil service policy development, but which is by no means comprehensive. They are intended to act as a first step towards using systems thinking...

USAID’s Bureau for Policy, Planning and Learning (PPL) and its support mechanism, LEARN, have developed a Collaborating, Learning, and Adapting (CLA) Framework and Maturity tool to help USAID missions think more deliberately about how to plan for and implement CLA approaches that fit the mission’s context and assist them in achieving their development objectives. While the tool is intended primarily for USAID audiences to be used in participatory self-assessment workshops, the CLA Framework...

This paper reviews promising methods for the evaluation of complex interventions that are new or have been used in a limited way. It offers a taxonomy of complex interventions in international development and draws on literature to discuss several methods that can be used to evaluate these interventions. Complex interventions are those that are characterised by multiple components, multiple stakeholders, or multiple target populations. They may also be interventions that incorporate...

In community engagement and participatory processes, facilitators must make intentional efforts and adopt inclusive strategies to include marginalized and frequently overlooked groups. Yet, there is a lack of guidance on how to inclusively facilitate participatory processes. Facilitators are therefore often poorly prepared to engage with the power relations that underlie these processes, including those between the facilitator and participants and among participants themselves. This guide...

As with all public policy work, education policies are demanding. Policy workers need to ‘know’ a lot—about the problems they are addressing, the people who need to be engaged, the promises they can make in response, the context they are working in, and the processes they will follow to implement. Most policy workers answer questions about such issues within the structures of plan and control processes used to devise budgets and projects. These structures limit their knowledge gathering,...

The Method Positive Deviance (PD) is based on the observation that in every community or organization, there are a few individuals who achieve significantly better outcomes than their peers, despite having similar challenges and resources. These individuals are referred to as positive deviants, and adopting their solutions is what is referred to as the PD approach¹. The method described in this Handbook follows the same logic as the PD approach but uses pre-existing, non-traditional data...

In Building Better Systems, we introduced four keys to unlock system innovation: purpose and power, relationships and resource flows. These four keys make up a set. Systems are often hard to change because power, relationships, and resource flows are locked together in a reinforcing pattern to serve the system’s current purpose. Systems start to change fundamentally when this pattern is disrupted and opened up. Then a new configuration can emerge, serving a new purpose. In this essay...

This report presents six learnings from four pilot projects conducted by the Data Powered Positive Deviance (DPPD) initiative, a global collaboration between the GIZ Data Lab, the UNDP Accelerator Labs Network, the University of Manchester Center for Digital Development, and UN Global Pulse Lab Jakarta. The pilots seek out grassroots solutions to development challenges that range from the interaction between livestock farming and deforestation to gender-based violence and insecurity in dense...

This is the second blog in our series ‘Lessons on using Contribution Analysis for impact evaluation’. In our first blog, we introduced Contribution Analysis (CA) as an overarching approach to theory-based evaluation and the idea of causal hotpots as a way to zoom in, unpack and make the hard choices of where to focus evaluation research. Identifying specific links in the theory of change (ToC) with specific evaluation questions enables you to then choose appropriate methods. We have applied...

Over the past five years, colleagues from the Centre for Development Impact (CDI) – a joint initiative between the Institute of Development Studies, Itad and University of East Anglia – have been innovating with and learning how to use Contribution Analysis as an overarching approach to impact evaluation. In this blog series, we share our learning and insights, some of them in raw emergent form, highlight the complexities, nuances, excitements, and challenges of embracing new ways of doing...