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Headed off recently to discuss the state of Thinking and Working Politically within the aid sector. This is a loose network of aid wonks that came together to try and move aid from a pure focus on technical issues, towards taking account of power and politics and why they can facilitate/frustrate attempts to make change happen in any given context. It was great to be in a room with others (50/50 in person and online) – the neurons fire in a way that just doesn’t happen online (but I also...
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Getting serious about systems change
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The Outcomes Stars are a suite of evidence-based outcomes measurement and keywork tools, which drive an ‘enabling help’ approach to service delivery. They support a person-centred, collaborative and trauma informed approach and give service users, workers, managers and commissioners vital information about needs and progress. Since the first version was published in 2006, the unique features of the Outcomes Star contributed to its popularity and widespread use, with over 1,000 organisations...
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Sensemaking and Participatory Narrative Inquiry (PNI) are similar approaches, based on collecting stories about a real life experience from a large number of stakeholders on a topic of interest to the evaluation, and giving the storytellers themselves the responsibility for analyzing and making sense of the stories. Because a large number of stories are collected and self-interpreted, it is possible to conduct quantitative analysis of recurrent themes, perspectives and feelings emerging in...
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In order to support the digital transformation of government operations Digital Learning Modules for Civil Servants are available, an off-the-shelf package of capacity development in form of replicable training modules to empower public servants at both the local and central government level to be leaders of digital transformation for delivering better public services. The modules cover a multitude of fundamental areas: comprehending digital government and services, human-centered design...
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How can we transform monitoring and evaluation (M&E) into a more adaptive, emergent process to address uncertainty and complexity in todays’ world? How do we move from compliance and accountability to learning – to support better, more timely, decisions? Join GEI Program Manager, Dugan Fraser, as he discusses these questions and others with Special Guest, Søren Haldrup, from UNDP's Strategic Innovation Unit where he manages UNDP's innovation facility and leads a new initiative called the M&E Sandbox.
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It’s always a red letter day when a new paper from Graham Teskey drops. His most recent is Thinking and working politically: What have we learned since 2013? For those that don’t know him, Graham is a consummate insider-outsider within the aid sector – long stints at DFID (UK), DFAT (Australia) and now Abt (Management Consultants). From this vantage point he has been one of the leading proponents of ‘thinking and working politically’, always ready to call out the hand-wavey academics and...
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In recent decades, the World Bank and many bilateral development partners have provided funding to support land administration reform. Traditional land administration reform projects focus on the economic and technical design of interventions based on a library of best practice, commonly avoiding the “messy politics” typically involved in land governance. Experience and lessons from land administration reform initiatives have been documented and a recurrent theme is that many projects fail...
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While over time theories of change have become synonymous with simple if/then statements, a strong theory of change should actually be a much more detailed, context-specific articulation of how we *theorize* change will happen under a program.
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Evaluators who take a complexity-aware approach must consider tradeoffs related to theoretical parsimony, falsifiability, and measurement validity. These tradeoffs may be particularly pronounced with ex-post evaluation designs in which program theory development and monitoring frameworks are often completed before the evaluator is engaged. In this chapter, we argue that theory-based evaluation (TBE) approaches can address unique ex-post evaluation challenges that complexity-aware evaluation...
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The UNDP Accelerator Labs were designed as an agile and dynamic Network to allow communication and information transfer between 91 Accelerator Labs in 115 countries, and with the global innovation ecosystem, UNDP as a whole, and thousands of partners including grassroots innovators and their communities. The accumulated knowledge of this Network creates new pathways to the solutions that hold the key to sustainable development problems. What it looked like and how it unfolded last year will...
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Collective impact efforts must prioritize working together in more relational ways to find systemic solutions to social problems. Sometimes we lose sight of a simple truth about systems: They are made up of people. Despite all of the frameworks and tools at our disposal and all of our learning as a field of practice, purely technical, rational approaches to systems change will not make much of a dent in shifting power or altering our most deeply held beliefs. If most collective impact...
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In Building Better Systems, we introduced four keys to unlock system innovation: purpose and power, relationships and resource flows. These four keys make up a set. Systems are often hard to change because power, relationships, and resource flows are locked together in a reinforcing pattern to serve the system’s current purpose. Systems start to change fundamentally when this pattern is disrupted and opened up so that a new configuration can emerge, serving a new purpose. In this article...
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Steff had the pleasure to co-author the first SenseMaker Practitioner Guide with a group of friends and colleagues supported and published by Oxfam and CRS. This practical guide is for those who wish to use SenseMaker to conduct assessments, monitor progress, and undertake evaluations or research. Drawing on more than a decade of experience, the authors share dozens of examples from international development, providing practical tips and ideas for context-specific adaptations. They show how...
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“Civic tech” broadly refers to the use of digital technologies to support a range of citizen engagement processes. From allowing individuals to report problems to local government to enabling the crowdsourcing of national legislation, civic tech aims to promote better policies and services – while contributing to more inclusive democratic institutions. But could civic tech affect public issues in a way that benefits some and excludes others? Over the decades, the question of who...
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Executive Summary When Christian Aid (CA) Ireland devised its multi-country and multi-year Irish Aid funded Programme Grant II (2017-2022), they opted to move away from a linear programme management approach and to explore an adaptive one. Across seven countries: Angola, Colombia, El Salvador, Guatemala, Israel and the occupied Palestinian territory, Sierra Leone, and Zimbabwe, CA and partner organisations support marginalised communities to realise their rights, reduce violence and address...
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ParEvo is a web application that enables the collaborative construction and exploration of a range of alternative futures: likely and unlikely, desirable and undesirable. These are described in the form of a branching narrative structure, developed over a series of iterations involving the interactions of a group of participants. These detailed storylines about the future contrast with optimistic, skeletal and largely singular views of the future found in diagrammatic ToCs often encountered...
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This CDI Practice Paper by Tom Aston and Marina Apgar makes the case for ‘bricolage’ in complexity-aware and qualitative evaluation methods. It provides a framework based on a review of 33 methods to support evaluators to be more intentional about bricolage and to combine the component parts of relevant methods more effectively. It discusses two cases from practice to illustrate the value added of taking a more intentional approach. It further argues that navigating different forms of...
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This guide is a basic reference on systems thinking and practice tailored to the context and needs of the UK Government’s Foreign, Commonwealth & Development Office (FCDO). It is an output of the FCDO Knowledge for Development Programme (K4D), which facilitated a Learning Journey on Systems Thinking and Practice with FCDO staff during 2021 and 2022. The guide offers a common language and shared framing of systems thinking for FCDO and its partners. It explores what this implies for...
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