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The six case studies in Governance and Service Delivery: Practical Applications of Social Accountability Across Sectors illustrate the multiple ways citizen participation in accountability – called social accountability – can lead to positive effects on governance, citizen empowerment, and service delivery. Drawing on their extensive experience implementing international donor-funded programs and projects, the authors examine six recent RTI International projects in Africa and Asia. The...
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Lessons from policy in Ghana, Kenya, South Africa and Tanzania
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New communication technologies are celebrated for their potential to improve the accountability of humanitarian agencies. The response to Typhoon Haiyan in 2013 represents the most systematic implementation of “accountability to affected people” initiatives. Drawing on a year-long ethnography of the Haiyan recovery and 139 interviews with humanitarian workers and affected people, the article reveals a narrow interpretation of accountability as feedback that is increasingly captured through...
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Around the world, people are asking how we can make democracy work in new and better ways. We are frustrated by political systems in which voting is the only legitimate political act, concerned that many republics don’t have the strength or appeal to withstand authoritarian figures, and disillusioned by the inability of many countries to address the fundamental challenges of health, education and economic development. If we want to create democracies in which citizens have meaningful...
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How to achieve democratisation in the neo-patrimonial and agrarian environments that predominate in sub-Saharan Africa continues to present a challenge for both development theory and practice. Drawing on intensive fieldwork in Western Uganda, this paper argues that Charles Tilly’s ‘democratisation as process’ provides us with the framework required to explain the ways in which particular kinds of association can advance democratisation from below. Moving beyond the current focus on how...
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Calls to deepen levels of social accountability within social protection interventions need to be informed by the now extensive experience of promoting social accountability in developing countries. Drawing on a systematic review of over 90 social accountability interventions, including some involving social protection, this paper shows that politics and context are critical to shaping their success. We argue that the politics of social protection and of social accountability resonate...
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Existe un amplio consenso sobre la importancia de los sistemas de monitoreo y evaluación para la mejora de políticas, programas y servicios públicos. Sin embargo, en la literatura especializada sorprende el escaso interés por analizar un tipo
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Accountability, the obligation of those in power to take responsibility for their actions, is a process involving relationships between different actors (in state and society) and mechanisms, and is influenced by many contextual factors. Using the lens of an accountability ‘ecosystem’ focuses our attention on the complexity of accountability processes. An ‘ecosystem’ perspective suggests that simple ideas about accountability – such as citizen feedback reaching decision-makers ensures more...
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In their introductory essay to the recent IDS Bulletin on Opening Governance (the entire issue is open access), Duncan Edwards and Rosie McGee critically appraise developments in the open governmen…
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What are the possibilities of using new digital technologies alongside radio to help ensure that agricultural development projects are farmer-centred, and meet the needs of the rural citizens they intend to serve? This research assesses Farm Radio International’s Listening Post – a model that combines radio and digital technologies with the aim of collecting and aggregating farmer feedback to aid decision-making and adaptive project implementation. The research shows that linking a...
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