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Systems thinking is commonly accepted as the backbone of a successful systems engineering approach. As such, the Body of Knowledge and Curriculum to Advance Systems Engineering (BKCASE) team chose to leverage a systems thinking based tool, called Systemitool, to describe our project to the vast audience that would potentially become involved directly or indirectly in the success of the project. This paper describes the process and steps used by the authors and the BKCASE team to develop the...
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The focus of this book is on how experts adapt to complexity, synthesize and interpret information in context, and transform or "fuse" disparate items of information into coherent knowledge. The chapters examine these processes across experts (e.g. global leaders, individuals in extreme environments, managers, police officers, pilots, commanders, doctors, inventors), across contexts (e.g. space and space analogs, corporate organizations, command and control, crisis and crowd management, air...
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Chris Argyris: theories of action, double-loop learning and organizational learning. The work of Chris Argyris (1923-2013) has influenced thinking about the relationship of people and organizations…
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Top-down vs. Bottom-up Hierarchy: Or, How to Design a Self-Managed Organization
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Drawing on action research, this paper recasts evaluation as ‘action inquiry’, an embedded evaluative learning practice that can help navigate complexity when enacting collective leadership. It is offered as an invitation to inquiry amongst a reasonably well-informed audience of policy makers and practitioners who work in and for public services. It will particularly interest those who provide research, evaluation and facilitation support, and those seeking to develop a more relational...
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Uncertainty defines our times. Whether it is in relation to climate change, disease outbreaks, financial volatility, natural disasters or political settlements, every media headline seems to assert that things are uncertain, and increasingly so. Uncertainty, where we do not know the probabilities of either likelihoods or outcomes, is different to risk, the implications of which are explored in this paper through five different ways of thinking about uncertainty, derived from highly diverse...
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Modelling and communicating how to shift systems
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In Making the Most of Mess, Emery Roe emphasizes that policy messes cannot be avoided or cleaned up; they need to be managed. He shows how policymakers and other professionals can learn these necessary skills from control operators who manage large critical infrastructures such as water supplies, telecommunications systems, and electricity grids. The ways in which they prevent major accidents and failures offer models for policymakers and other professionals to manage the messes they...
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What are the conditions for political development and decay, and the likelihood of sustained political order? What are the limits of established rule as we know it? How much stress can systems tackle before they reach some kind of limit? How do governments tackle enduring ambiguity and uncertainty in their systems and environments? These are some of the big questions of our time. Governance in turbulent times may serve as a stress-test of well-known ways of governing in the 21st century....
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This paper presents a framework for better managing policy messes and draws implications for bad and good mess management in policy analysis and management. The framework has three foci: (1) the cognitive space in which policy messes develop, particularly in terms of gaps between macro-designers and micro-operators; (2) the unique domain of competence within that space where professionals manage the resulting messes by virtue of their skills in recognizing system-wide patterns, formulating...
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Research shows they’re more successful in three important ways.
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Guest post from Chris Roche on practical ways of introducing adaptive management, learning from failure etc in aid programmes
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In 2010 I was introduced to the Berkana Institutes’s Two Loop model, and I come back to it again and again. As I’ve moved across different…
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It is widely recognised that the foreign aid system - of which every country in the world is a part - is in need of drastic overhaul. There are conflicting opinions as to what should be done. Some call for dramatic increases to achieve longstanding promises. Others bang the drum for cutting it altogether, and suggest putting the fate of poor and vulnerable people in the hands of markets or business. A few argue that what is needed is creative, innovative transformation. The arguments in Aid...
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This Background Note outlines key lessons on impact evaluations, utilisation-focused evaluations and evidence-based policy. While methodological pluralism is the key to effective impact evaluation in development, the focus here is on the factors that need to be considered for impact evaluations to be used in policy and practice – regardless of the method employed.
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9 propositions can help evaluators measure progress on complex social problems.
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Research on complex systems is becoming more prolific, and there is a need to provide some point of orientation to researchers and practitioners that are drawing on the body of literature that informs the field of complexity research. In this paper, I aim to give an overview of the development of the field and offer some overarching trends and patterns that are recognizable in research on complex systems. The paper then draws on the work to provide six organizing principles of complex...
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Yammer Co-founder Adam Pisoni speaks with General Stanley McChrystal about the lessons technology companies might take away from his new book Team of Teams.
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