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Building tech-powered public servicesBickerstaffe, S. - 2013 - Institute for Public Policy Research
Given the rapid pace of technological change and take up by the public it is a question of when not if public services become tech powered This new paper asks how we can ensure that innovations are successfully introduced and deployed
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Recognising that aid and development programming takes place in complex contexts, Mercy Corps is increasingly seeking to understand how best to manage programs which iterate, adapt and respond to the consistently evolving settings in which we work. This brief Practice Paper provides some examples of what adaptive management looks like in practice on the Prospects youth employment program in Liberia. It does not seek to function as a manual or set of guidelines, but simply provides some...
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(Spanish version of he PDIA toolkit) The PDIAtoolkit is designed to guide you through the process of solving complex problems which requires working in teams. We call it a Do-it-Yourself (DIY) kit, where the ‘you’ is a committed team of 4-6 people mobilized to work together to solve a complex problem that cannot be solved by one person.
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This is the poster used by Natalia Adler, from Unicef, at the Doing Development Differently workshop in 2014. Can policy-makers think like designers? Since 2012, UNICEF has been supporting two autonomous governments in Nicaragua to develop empathy-driven policies for children. While policies are the final product, the goal of the Designing for Children Initiative is to make government officials think like designers. A good policy or service is nothing without active and engaged frontline...
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One of GIZ’s core competencies is understanding how cooperation works in societies, and supporting that process. The kind of process we mean is cooperation between state, civil society and private-sector actors who wish to jointly shape societal changes. GIZ has systematised its knowledge on how to achieve this, and made it available in the Capacity WORKS management model. The model describes how to manage cooperation systems.
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This case study describes how LASER has gone about enabling systemic change and sustainable uptake of reforms that address complex institutional problems in Kenya, Rwanda, Sierra Leone, Somaliland and Uganda. In each of these countries LASER has designed-in a sustainable approach from the start based on: (i) local ownership and leadership of reforms based on developing country (rather than donor) priorities; (ii) use of country (rather than donor programme) systems; and (iii) an...
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This paper explores avenues for navigating evaluation design challenges posed by complex social programs (CSPs) and their environments when conducting studies that call for generalizable, causal inferences on the intervention’s effectiveness. A definition is provided of a CSP drawing on examples from different fields, and an evaluation case is analyzed in depth to derive seven (7) major sources of complexity that typify CSPs, threatening assumptions of textbook-recommended experimental...
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Resources that contain evidence of market systems interventions. Recently updated.
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Chris Argyris: theories of action, double-loop learning and organizational learning. The work of Chris Argyris (1923-2013) has influenced thinking about the relationship of people and organizations…
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Why is the very kind of knowledge that people need to live well ― practical wisdom ― often the least understood, the hardest to learn, and the most devalued kind of knowledge?In this book five distinguished practical theologians examine the wisdom that is basic for faithful Christian living, question why it has been largely devalued, and advocate for its renewal. After first showing several concrete situations in which this kind of wisdom is visible ― marriage, church, community, culture,...
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This presentation features USAID/PPL's Stacey Young discussing the history of learning at USAID; how collaborating, learning, and adapting (CLA) can enhance development outcomes, and the role of implementing partners in supporting this vision.
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