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What problem is the KRT model trying to solve? For workforces that experience continuous staff turnover, the lack of systematic knowledge transfer can often lead to: - Loss of programmatic momentum, - Duplication of efforts and frustration, and - Wasted time and resources. The Knowledge Retention and Transfer (KRT) model provides tools, processes, and practices to individuals, teams, offices, and organizations to improve knowledge handover, which in turn improves efficiency and programmatic and operational learning.
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The Program Cycle is USAID’s operational model for planning, delivering, assessing, and adapting development programming in a given region or country to advance U.S. foreign policy. It encompasses guidance and procedures for: 1) Making strategic decisions at the regional or country level about programmatic areas of focus and associated resources; 2) Designing projects and supportive activities to implement strategic plans; and 3) Learning from performance monitoring, evaluations, and other...
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The Program Cycle is USAID’s operational model for planning, delivering, assessing, and adapting development programming in a given region or country to advance U.S. foreign policy. It encompasses guidance and procedures for: 1) Making strategic decisions at the regional or country level about programmatic areas of focus and associated resources; 2) Designing supportive projects and/or activities to implement these strategic plans; and 3) Learning from performance monitoring, evaluations,...
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The UNDP Accelerator Labs were designed as an agile and dynamic Network to allow communication and information transfer between 91 Accelerator Labs in 115 countries, and with the global innovation ecosystem, UNDP as a whole, and thousands of partners including grassroots innovators and their communities. The accumulated knowledge of this Network creates new pathways to the solutions that hold the key to sustainable development problems. What it looked like and how it unfolded last year will...
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Based on experience from running Sensemaking workshops for UNDP offices and government partners, the Asia-Pacific Regional Innovation Centre developed the Sensemaking Preparation Guide and Facilitator Guide to share its knowledge with teams and organization that are interested in using the Sensemaking process.
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In order to support the digital transformation of government operations Digital Learning Modules for Civil Servants are available, an off-the-shelf package of capacity development in form of replicable training modules to empower public servants at both the local and central government level to be leaders of digital transformation for delivering better public services. The modules cover a multitude of fundamental areas: comprehending digital government and services, human-centered design...
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The 2021 guide provides an easy-to-follow six-step approach on how to develop, implement, and sustain a CA, with respect to the reader’s local corruption landscape and potential stakeholders. The adaptive framework proposed can be used to address corruption challenges, mitigate possible business risks, and achieve optimal results.
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This document is a an Introductory Toolkit for for civil servants. It is one component of a suite of documents that aims to act as a springboard into systems thinking for civil servants unfamiliar with this approach. These documents introduce a small sample of systems thinking concepts and tools, chosen due to their accessibility and alignment to civil service policy development, but which is by no means comprehensive. They are intended to act as a first step towards using systems thinking...
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This guidance seeks to ensure that UK Aid Direct applicants and grant holders understand what the Foreign, Commonwealth & Development Office (FCDO) means by beneficiary feedback mechanisms, and more specifically, that they: • Understand the terms used that relate to beneficiary feedback mechanisms in UK Aid Direct guidance and templates • Understand beneficiary feedback mechanisms and why they are a useful tool for project monitoring and learning • Learn how to use beneficiary feedback...
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The COVID-19 pandemic has significantly shifted the context in which aid and development is being delivered. The global scale of the pandemic and the speed at which it is spreading mean that the ‘normal’ economic, ideological and organisational influences which shape (if not determine) aid delivery are in flux. This means that – for a relatively short-period – there is scope for aid actors to work collectively to embed more locally-led, politically-informed and adaptive forms of MERL in aid...
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Doing weeknotes brings together various things I’ve written about weeknotes in different places. This text expands on things I wrote in The agile comms handbook, as well as various blog posts. Quite a lot of it is brand new. - Weeknotes for beginners - Why write weeknotes - The weeknotes rules - Weeknotes within the corporate environment - What weeknotes can bring about - Examples of good weeknotes - How to write weeknotes - Weeknotes tips and tricks - Further reading
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The Outcomes Stars are a suite of evidence-based outcomes measurement and keywork tools, which drive an ‘enabling help’ approach to service delivery. They support a person-centred, collaborative and trauma informed approach and give service users, workers, managers and commissioners vital information about needs and progress. Since the first version was published in 2006, the unique features of the Outcomes Star contributed to its popularity and widespread use, with over 1,000 organisations...
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This document introduces some of the key concepts of theory-based approaches to evaluation. It is hoped that readers will be encouraged by the information and advice provided in this document and will explore the use (e.g., through pilot evaluations) of theory-based approaches to evaluation in a federal setting. To support this, Sections 1.0 to 8.0 of the document describe the general application of theory-based approaches to evaluation, and Sections 9.0 and 10.0 discuss the potential...
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This paper explores the peer-reviewed evidence base of “traditional” technology-enabled monitoring, evaluation, research, and learning (MERL Tech) in international development assistance from 2015 to 2019. The authors conducted a scoping review that searched seven databases, screened 3,054 reference titles and abstracts, coded 886 abstracts, and extracted and analyzed conclusions and recommendations from the full texts of 256 studies. The findings reveal the most frequently reported...
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Capturing the impact of community-led work The Centre for Public Impact, Dusseldorp Forum, and Hands Up Mallee have been exploring how stories can be used to more effectively communicate the impact of community-led systems change work. Community-led place based initiatives are modelling new ways of working - shifting away from top down, program-focussed approaches towards an approach grounded in systems thinking and community-led innovations. However, while these stories of change are...
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Among the many principles that currently inform donor-funded development initiatives, three appear to stand out: they should be politically informed, locally led, and adaptive. There is as yet little practical guidance for aid implementers regarding how to operationalise these approaches. What will it take to shift practice away from linear and planned approaches, towards models which foster local leadership and which engage with emergent and complex systems? This paper suggests that the...
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The Thinking and Working Politically (TWP) Community of Practice (CoP) was established at a small meeting tacked on at the end of a meeting of Governance Advisers working for the United Kingdom’s Department of International Development (DFID) on South and South-East Asian countries, held in Delhi in November 2013. Since then, a number of meetings have been held throughout the world, each addressing different issues; ‘TWP’ has entered the lexicon of mainstream development; the CoP has...
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The past decade has witnessed a surge of interest in and concern over the global trend toward democratic regression. In South Asia, regulatory and institutional frameworks have become increasingly restrictive, curbing the ability of citizens and civil society organizations to occupy and use civic spaces to organize, express themselves, and participate in decisions that affect the lives of people whose interests they serve. Of course, this is only one half of the story. The other half is how...
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