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Expanding mobile networks and falling costs could transform communication between African citizens and governments. So far, however, attempts to harness new technologies to improve transparency and accountability in Africa and elsewhere have had disappointing results. What is going wrong? Research suggests that an important reason for this failure is a poor understanding of technologies and limited skills in developing and using them. It seems that civil society organisations (CSOs) and...
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In this third and final think piece exploring the role of grassroots organizations and movements for state accountability (find the previous pieces here and here), the author Mary Joyce, proposes new thinking about how funders and other external organizations can best support social movements. Funding and other support for popular organizations and movements is not straightforward, and there are potential risks and distortions involved. Interested supporters need to clearly identify and...
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This paper explores the role and experience of external actors, particularly donors, in supporting social and political action in fragile, conflict and violence affected settings. Evidence is distilled from a wide range of synthesised sources to generate relevant findings and questions in relation to what we know and what we don’t. Included among the source material is a 2016 macro-evaluation of DFID’s empowerment and accountability (E&A) programmes which examined over 50 DFID funded...
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“Civic tech” broadly refers to the use of digital technologies to support a range of citizen engagement processes. From allowing individuals to report problems to local government to enabling the crowdsourcing of national legislation, civic tech aims to promote better policies and services – while contributing to more inclusive democratic institutions. But could civic tech affect public issues in a way that benefits some and excludes others? Over the decades, the question of who...
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What effect does government responsiveness have on political participation? Since the 1940s political scientists have used attitudinal measures of perceived efficacy to explain participation. More recent work has focused on underlying genetic factors that condition citizen engagement. The authors develop a ‘calculus of participation’ that incorporates objective efficacy, the extent to which an individual’s participation actually has an impact, and test the model against behavioral data from...
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Fragile, conflict and violence-affected settings (FCVAS) are messy and ambiguous contexts in which to plan and implement development initiatives. To work there, external actors are increasingly adopting an adaptive approach to empowerment and accountability (E&A) programming, whatever the setting. This means using a compass rather than map, where real-time political economy analysis (PEA) in relation to context and programme monitoring and evidence-informed learning in relation to...
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This collection of learning and reflection essays from the International Budget Partnership's 2016 Annual Report illustrate the multidimensional nature of budget work and democratic engagement. Read more.
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Learning is fundamental to work on transparency and accountability in complex environments. But how can funding practices best support learning?
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Making All Voices Count was an international initative that harnessed the power of innovation and new technologies to support effective, accountable governance. Focusing on six countries in Africa and Asia, the programme was implemented by a consortium of implementing partners, and used funding from four donors to make grants to support new ideas that amplified the voices of citizens, and enabled governments to listen and respond. From the start, Making All Voices Count was also a learning...
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The objective of this strategic framework is to mainstream citizen engagement in World Bank Group (WBG)-supported policies, programs, projects, and advisory services and analytics to improve their development results and within the scope of these operations, contribute to building sustainable national systems for citizen engagement with governments and the private sector. This framework will capture the diverse experiences, assess lessons learned, and outline methods and entry points to...
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Executive Summary Understanding how civil society can get government to respond to their needs, preferences and demands, and deliver goods and services to citizens is a central concern in social accountability initiatives. It is widely argued that sanctions make a key difference to service delivery outcomes, and that without them, transparency and accountability interventions are less likely to be effective and less likely to be sustainable (Anderson et al., 2020; Arugay, 2016; Fox, 2020;...
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