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The six case studies in Governance and Service Delivery: Practical Applications of Social Accountability Across Sectors illustrate the multiple ways citizen participation in accountability – called social accountability – can lead to positive effects on governance, citizen empowerment, and service delivery. Drawing on their extensive experience implementing international donor-funded programs and projects, the authors examine six recent RTI International projects in Africa and Asia. The...
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This book is the first to comprehensively analyse the political and societal impacts of new Information and Communication Technologies (ICT) in a region of the Global South. It evaluates under what conditions some Latin American governments and people have succeeded in taking up the opportunities related to the spread of ICTs, while others are confronted with the pessimist scenario of increased, digitally induced social and democratic cleavages. Specifically, the book examines if and how far...
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Existe un amplio consenso sobre la importancia de los sistemas de monitoreo y evaluación para la mejora de políticas, programas y servicios públicos. Sin embargo, en la literatura especializada sorprende el escaso interés por analizar un tipo
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This book marries two fields that rarely converse with one another:deliberative democracy and development studies. The study ofdeliberation―which explores normative and practical questions aroundgroup-based decision making through discussion or debate―has emergedas a critical area of study over the past two decades. Concurrently, the fieldof development has seen a spurt of interest in community-led developmentand participation premised on the ability of groups to arrive at decisionsand...
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Citizens Against Corruption: Report From The Front Line tells the story of how groups of courageous and dedicated citizens across the globe are taking direct action to root out corruption. It shows how people are no longer prepared to accept the predatory activities of dishonest officials and are challenging their scams. It draws on over 200 unique case studies that describe initiatives undertaken by 130 civil society organisations (CSOs) which engage directly with public agencies to stop...
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Accountability is the cornerstone of good governance. Unless public officials can be held to account, then critical benefits associated with good governance, such as social justice, poverty reduction and development remain elusive. The impacts of non-responsive and unaccountable governance are perhaps most harshly felt by the citizens of Africa, where corruption and governance failures are broadly acknowledged as a principal obstacle to the achievement Over the past decade, a range of...