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The Laboratory of Collective Intelligence for Participatory Democracy (2016-2019) is a project that arose out of Medialab Prado in coordination with the Government Area of Citizen Participation, Transparency and Open Government of the city of Madrid. Its work has been very connected with the analysis, reflection and innovation found on the digital participation platform Decide Madrid. The project has also organised many workshops and conferences that have brought together hundreds of people...
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The Institute for Social Accountability
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Based on its work in Sri Lanka, The Asia Foundation argues for greater attention to the local political dynamics into which digital solutions are introduced
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Lessons from policy in Ghana, Kenya, South Africa and Tanzania
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This timely book fills an important gap in the literature on the influence of the Internet and new media in Portuguese speaking African countries. Based on extensive field work throughout the region the author examines the influence of the Internet in the transition to democracy in Africa, and asks whether there are new possibilities for popular activism to emerge from evolving communication environments and media systems.The book analyses the different forms of democracy, the concept of...
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This paper analyzes the award-winning e-participation initiative of the city council of Madrid, Decide Madrid, to identify the critical success factors and the main barriers that are conditioning its performance. An exploratory case study is used as a research technique, including desk research and semi-structured interviews. The analysis distinguishes contextual, organizational and individual level factors; it considers whether the factors or barriers are more related to the information and...
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This paper analyses the award-winning e-participation initiative of the city council of Madrid, Decide Madrid, to discover the critical success factors at contextual, organizational and individual level. This analysis is carried out with desk research and semi-structured interviews. Results show that the most relevant success factors are the socio-economic context, the commitment of the city council, the method used to recruit the workers and the knowledge of senior managers about citizen...
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Research on the Information Society, the Digital Divide and Information and Communication Technologies for development
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The recent rapid evolution of digital technologies has been changing behaviors and expectations in countries around the world. These shifts make it the right time to pose the key question this paper explores: Will digital technologies, both those that are already widespread and those that are still emerging, have substantial impacts on the way citizens engage and the ways through which power is sought, used, or contested? The authors address this question both to mitigate some of the World...
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Tal vez como nunca en la historia, la democracia está siendo desafiada. A los viejos problemas, muchos no resueltos, se les agregan otros, surgidos de la incorporación de tecnología, de la emergencia de nuevos actores sociales y de una conformación de la subjetividad política cada vez más compleja e impredecible. Esta investigación pretende reactualizar algunos de los debates clásicos sobre la democracia y, al mismo tiempo, sentar una base empírica que permita pensar de qué modo la...
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The meteoric rise of "citizen engagement" Almost all development agencies promote some form of citizen engagement and accountability, often framed as 'voice', 'demand-side governance', 'demand for good governance' or 'social accountability'. The current World Bank president, Jim Yong Kim, recently put it that, "citizen voice can be pivotal in providing the demand-side pressure on government, service providers, and organizations such as the World Bank that is needed to encourage full and...
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“Civic tech” broadly refers to the use of digital technologies to support a range of citizen engagement processes. From allowing individuals to report problems to local government to enabling the crowdsourcing of national legislation, civic tech aims to promote better policies and services – while contributing to more inclusive democratic institutions. But could civic tech affect public issues in a way that benefits some and excludes others? Over the decades, the question of who...
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Making All Voices Count was a programme designed to solve the ‘grand challenge’ of creating more effective democratic governance and accountability around the world. It used funding from four donors to support the development and spread of innovative ideas for solving governance problems – many of them involving tools and platforms based on mobile phone and web technologies. Between 2013 and 2017, the programme made grants for innovation and scaling projects that aimed to amplify the voices...
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