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Yesterday, I had the chance to attend the public launch of a new government transparency and accountability funding mechanism – Making All Voices Count. Held at USAID headquarters, the discussion featured a veritable who’s who of open government and transparency practitioners in the Washington area; probably 250 people were packed into the room. (Announcing a …
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By subsidizing the costs of civic participation, the use of the Internet use is believed to stimulate participation but there are fears that intensive Internet use causes withdrawal from public life. This paper investigates the connection between the way individuals participate online and offline in authoritarian, low-income regimes, and the nature of eParticipation among citizens in authoritarian regimes such as Uganda. Based on personal interviews with 116 Internet users, the...
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Example of Terms of Reference for a Report on TAP.
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The global movement to hold governments and companies accountable is growing rapidly, and technology can play a vital role. Some actors harness this potential to brilliant effect. But many others waste precious money and staff time on technology that isn’t a good fit for their aims or capacity. Mentorships can be a really effective way …
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Existe un amplio consenso sobre la importancia de los sistemas de monitoreo y evaluación para la mejora de políticas, programas y servicios públicos. Sin embargo, en la literatura especializada sorprende el escaso interés por analizar un tipo
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If you just remember these... If you can avoid building it, don’t build it; if you have to build it, hire a CTO, ship early, and mature long; and no matter what, draw on a trusted crew, build lean and fast, and get close to and build with your users as soon as possible. --- This guide aims to help you avoid bad projects, structure the team right, ship and learn quicker, and mature longer. The guide starts with project selection, including why the best project to select is no project at...
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There is a general consensus that ‘context’ matters for development outcomes, yet we have little understanding of how exactly ‘context’ affects outcomes. This article focuses on the question of ‘context’ in social accountability (SA) initiatives by separating macro- and micro-contextual factors. On the macro side (country level), accountability processes need to take into account broad factors such as national histories of citizen–state engagement. On the micro side, local factors can drive...
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In this article we seek to revisit what the term ‘technopolitical’ means for democratic politics in our age. We begin by tracing how the term was used and then transformed through various and conflicting adaptations of ICTs (Information and
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Around the world, people are asking how we can make democracy work in new and better ways. We are frustrated by political systems in which voting is the only legitimate political act, concerned that many republics don’t have the strength or appeal to withstand authoritarian figures, and disillusioned by the inability of many countries to address the fundamental challenges of health, education and economic development. If we want to create democracies in which citizens have meaningful...
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Debates as to the potential role of new Information and Communication Technologies (ICTs) in monitoring the wellbeing of vulnerable groups is often bedevilled by the failure of two principal actors – social researchers and technical experts – to address the other’s concerns or even to use language that is comprehensible to the other side. The aim here is to unpick some of the technical language relevant in this context and provide a brief introductory guide to some aspects of the current,...
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New communication technologies are celebrated for their potential to improve the accountability of humanitarian agencies. The response to Typhoon Haiyan in 2013 represents the most systematic implementation of “accountability to affected people” initiatives. Drawing on a year-long ethnography of the Haiyan recovery and 139 interviews with humanitarian workers and affected people, the article reveals a narrow interpretation of accountability as feedback that is increasingly captured through...
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Making All Voices Count was a programme designed to solve the ‘grand challenge’ of creating more effective democratic governance and accountability around the world. It used funding from four donors to support the development and spread of innovative ideas for solving governance problems – many of them involving tools and platforms based on mobile phone and web technologies. Between 2013 and 2017, the programme made grants for innovation and scaling projects that aimed to amplify the voices...
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