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The COVID-19 pandemic provided a stark reminder that societies will struggle to address global challenges unless they are able to change behaviour at scale. The widely adopted ‘nudge’ approach epitomizes an individualistic, deficit model of human cognition and motivation that leverages or overcomes people’s weaknesses and biases to get them to do things they would otherwise not. By contrast, we argue that tackling the challenges facing humanity requires a collective, capacity-building...
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Critical summary – the single through‑line of the essay
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By Robert Ricigliano and Anna Muoio
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Over the course of this paper we lay out the basis of the Carve-Out method, an approach that leverages a behavioural framework to allow organisations (even those burdened with layers of bureaucracy and entrenched ideas) to create intentionally designed environments that give people the space, resources and support they need to explore and test new ideas. Ideas that may go on to transform the core of their organisation. The Carve-Out method is based on a simple insight: That if we want to...
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By Robert Ricigliano and Anna Muoio
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On a supposedly difficult thing
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A model I've been using a lot recently, to bring systems thinking to life, is the Berkana Two Loop model. It doesn't describe complexity or systems thinking. But it does describe systems change in a way that's simple and oriented to action.
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The Two Loop model is a nonlinear theory of change based upon the ideas of living systems created by Margaret Wheatley & Deborah Frieze. It provides us with insight into the simultaneous growth and decline process that are underway within a system during a transition period. In this way, it provides a heuristic for us to better try and recognize and connect the past to the future during a change process. It likewise gives us the possibility to try and come to some consensus about where we...
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The positive deviance approach in international development scales practices and strategies of positively-deviant individuals and groups: those who are able to achieve significantly better development outcomes than their peers despite having similar resources and challenges. This approach relies mainly on traditional data sources (e.g. surveys and interviews) for identifying those positive deviants and for discovering their successful solutions. The growing availability of non-traditional...
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In 2010 I was introduced to the Berkana Institutes’s Two Loop model, and I come back to it again and again. As I’ve moved across different…
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On March 11, 2011, overwhelming and incomprehensible disaster struck the northeast coast of Japan. Life for those in the region would never be the same. This book is about the awakening that follows disaster. About the minutes and months and years that come after now. It is about what happens when we're smacked on the side of the head and open our eyes, startled out of the trance in which we have been living our days. It is about the opportunities always present, often invisible, to create...
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Lessons for enabling accountability and integrity in Liberia
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Inroduces the stages of adoption of Design in organizations, with a visual tool.
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In spite of current ads and slogans, the world doesn’t change one person at a time. It changes as networks of relationships form among people who discover they share a common cause and vision of what’s possible. This is good news for those of us intent on changing the world and creating a positive future. Rather than worry about critical mass, our work is to foster critical connections. We don’t need to convince large numbers of people to change; instead, we need to connect with kindred...
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Somewhere in your organization, groups of people are already doing things differently and better. To create lasting change, find these areas of positive deviance and fan their flames.
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