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Somewhere in your organization, groups of people are already doing things differently and better. To create lasting change, find these areas of positive deviance and fan their flames.
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On March 11, 2011, overwhelming and incomprehensible disaster struck the northeast coast of Japan. Life for those in the region would never be the same. This book is about the awakening that follows disaster. About the minutes and months and years that come after now. It is about what happens when we're smacked on the side of the head and open our eyes, startled out of the trance in which we have been living our days. It is about the opportunities always present, often invisible, to create...
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In spite of current ads and slogans, the world doesn’t change one person at a time. It changes as networks of relationships form among people who discover they share a common cause and vision of what’s possible. This is good news for those of us intent on changing the world and creating a positive future. Rather than worry about critical mass, our work is to foster critical connections. We don’t need to convince large numbers of people to change; instead, we need to connect with kindred...
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The Two Loop model is a nonlinear theory of change based upon the ideas of living systems created by Margaret Wheatley & Deborah Frieze. It provides us with insight into the simultaneous growth and decline process that are underway within a system during a transition period. In this way, it provides a heuristic for us to better try and recognize and connect the past to the future during a change process. It likewise gives us the possibility to try and come to some consensus about where we...
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When Barbara Waugh joined the Hewlett-Packard Corporation in the mid-80's, this 60's radical encountered a company with a benign but topdown leadership. As she progressed from recruiting manager to world change manager, she used a set of radical tools to transform its corporate culture and to help realize the true potential of The HP Way.
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Identifying individuals with better outcome than their peers (positive deviance) and enabling communities to adopt the behaviours that explain the improved outcome are powerful methods of producing change
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Do you ever stand back and try to see the big picture, the view from 50,000 feet of what's going on in organizations, communities, the world? From up there, how would you describe these times? Is it a time of increasing economic and political instability, of growing divisiveness and fear, of failing systems and dying dreams? Is it a time of new possibilities, of great examples of hope, of positive human evolution, of transformation? Are we succeeding in solving major problems, are we...
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Jerry Sternin’s job was to help save starving children in Vietnam. Faced with an impossible time frame, he adopted a radical approach to making change. His idea: Real change begins from the inside.
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Lessons for enabling accountability and integrity in Liberia
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In 2010 I was introduced to the Berkana Institutes’s Two Loop model, and I come back to it again and again. As I’ve moved across different…
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Inroduces the stages of adoption of Design in organizations, with a visual tool.
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The positive deviance approach in international development scales practices and strategies of positively-deviant individuals and groups: those who are able to achieve significantly better development outcomes than their peers despite having similar resources and challenges. This approach relies mainly on traditional data sources (e.g. surveys and interviews) for identifying those positive deviants and for discovering their successful solutions. The growing availability of non-traditional...
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More and more companies struggle with growing competition by introducing improvements into every aspect of performance. But the treadmill keeps moving faster, the companies keep working harder, and results improve slowly or not at all. The problem here is not the improvement programs. The problem is that the whole burden of change typically rests on so few people. Companies achieve real agility only when every function and process--when every person--is able and eager to rise to every...
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A model I've been using a lot recently, to bring systems thinking to life, is the Berkana Two Loop model. It doesn't describe complexity or systems thinking. But it does describe systems change in a way that's simple and oriented to action.
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