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Meeting the United Nations Sustainable Development Goals (SDGs) will require adapting or redirecting a variety of very complex global and local human systems. It is essential that development scholars and practitioners have tools to understand the dynamics of these systems and the key drivers of their behavior, such as barriers to progress and leverage points for driving sustainable change. System dynamics tools are well suited to address this challenge, but they must first be adapted for...

How to create the change you want to see in the world using the paradigm-busting ideas in this "utterly fascinating" (Adam Grant) big-idea book.​ Most of what we know about how ideas spread comes from bestselling authors who give us a compelling picture of a world, in which "influencers" are king, "sticky" ideas "go viral," and good behavior is "nudged" forward. The problem is that the world they describe is a world where information spreads, but beliefs and behaviors stay the same. When...

Evaluation processes that facilitate learning among advocates must be nimble, creative, and meaningful while transcending putative performance and accountability management. This article describes the experience, lessons, and trajectory of one such approach, Simple, Participatory Assessment of Real Change (SPARC), that a transnational HIV prevention research advocacy coalition pilot-tested in sub-Saharan Africa. Inspired by the pioneering work of the outcome harvesting (OH) and participatory...

The Cynefin Centre’s Citizen Engagement & Democratic Innovation programme provides tools for collective sense-making in the areas of community development and youth work; civic engagement and democratic innovation; collaborative service/policy design and evaluation; housing/tenant engagement; futures and planning; shared learning and peer to peer knowledge exchange.

This chapter reviews key literature and concepts relating to the co-creation of digital public services. For this task, it is firstly important to consider what kind of digital public services may be suitable for co-creation. In order to do so, the first section of this chapter defines what a digital public service is (e.g. with respect to different types of service providers, different types of services and service delivery) and considers what kind of digital public services allow for...

This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use...

If you just remember these... If you can avoid building it, don’t build it; if you have to build it, hire a CTO, ship early, and mature long; and no matter what, draw on a trusted crew, build lean and fast, and get close to and build with your users as soon as possible. --- This guide aims to help you avoid bad projects, structure the team right, ship and learn quicker, and mature longer. The guide starts with project selection, including why the best project to select is no project at...

The evolving concept of “agile” has fundamentally changed core aspects of software design, project management, and business operations. The agile approach could also reshape government, public management, and governance in general. In this Viewpoint essay, the authors introduce the modern agile movement, reflect on how it can benefit public administrators, and describe several challenges that managers will face when they are expected to make their organizations more flexible and responsive.

This field guide helps to navigate crises using the Cynefin framework as a compass. It proposes a four-stage approach through which we can: - assess the type of crisis and initiate a response; - adapt to the new pace and start building sensing networks to inform decisions; - repurpose existing structures and working methods to generate radical innovation; - transcend the crisis, formalise lessons learnt and increase resilience. The guide stresses the importance of setting and managing...

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Development cooperation has spent decades wrangling over the merits, evidence, and implications of what we may term “the learning hypothesis”: the idea that increased knowledge by development organisations must logically lead to increased effectiveness in the performance of their development activities. Organisations of all stripes have built research and monitoring and evaluation (M&E) departments, adopted a multitude of knowledge management systems and tools, and tinkered with...

How can we design and build digital technologies to support people in poor and low resource environments to achieve their objectives? And how can we do this inclusively and ethically, while considering the complexity of their living and working environments? This is the central question in my research. One of the grand challenges of international development cooperation is to make digital technologies available for social and economic development of poor regions of the world. To achieve...

Abstract Motivation On December 15, 2012 Sombath Somphone was abducted at a police checkpoint in his home city of Vientiane, the capital of Laos; his whereabouts remain unknown. This article considers his work and disappearance through the lens of Thinking and Working Politically (TWP) approaches to development. The article is supportive of TWP, but emphasizes the significant risks of politicized programming in authoritarian contexts. Purpose By examining the case of Sombath Somphone, the...

La pandemia de la Covid-19 ha brotado súbitamente en un momento de transición para las instituciones y organizaciones sociales de medio mundo. Cuando aún no se había superado la crisis de confianza de la última década entre los ciudadanos y los gobiernos, en un momento de gran impulso de las iniciativas de gobierno abierto, planes de innovación y transformación digital, para hacer más democráticas y eficientes las administraciones a través de programas políticos encaminados a configurar un...

A pandemia da Covid-19 surgiu de súbito num momento de transição para as instituições e organizações sociais de meio mundo. Antes ainda de se ter ultrapassado a crise de confiança da última década entre os cidadãos e os governos, num momento de grande impulso das iniciativas de governo aberto e de planos de inovação e transformação digital para tornar mais democráticas e eficientes as administrações através de programas políticos encaminhados para configurar um novo contrato social, verde e...

Written by Toby Lowe and Shaheen Warren (Centre for Public Impact) and Sam Sharp (Overseas Development Institute), with input from Jamie…

Development strategies, programmes and projects are designed making assumptions concerning several variables such as future prices of outputs and inputs, exchange rates and productivity growth. However, knowledge about the future is limited. Uncertainty prevails. The usual approach to deal with uncertainty is to reduce it to risk. Uncertainty is perceived as a negative factor that should and can be eliminated. This article presents an alternative approach which recognises that radical...

What can adaptive approaches from other sectors teach development practitioners about dealing with uncertainty?