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(2017). Critical agency and development: applying Freire and Sen to ICT4D in Zambia and Brazil. Information Technology for Development. Ahead of Print. doi: 10.1080/02681102.2017.1328656

Improving outcomes at scale requires a paradigm shift in how we work.

Development is going digital and INGOs like Oxfam have a vital convening role to play. This paper draws on ICT for Development in Oxfam’s programmes in the Horn, East and Central Africa to consider what this role is.  In order to realise the opportunities

In fields like climate and development, where the challenges being addressed can be described as “wicked”, learning is key to successful programming. Useful practical and theoretical work is being undertaken to better understand the role of reflexive learning in bringing together different knowledge to address complex problems like climate change. Through a review of practical cases and learning theories commonly used in the areas of resilience, climate change adaptation and environmental...

The primary goals of environmental monitoring are to indicate whether unexpected changes related to development are occurring in the physical, chemical, and biological attributes of ecosystems and to inform meaningful management intervention. Although achieving these objectives is conceptually simple, varying scientific and social challenges often result in their breakdown. Conceptualizing, designing, and operating programs that better delineate monitoring, management, and risk assessment...

Two senior executives from the global bank describe their recent journey.

Iterative design methods are essential to development work—even (or especially) in regions marked by war and violence.

Everyone is talking about systems. Or at least, that's how it seems in my wonkish corner of the philanthropic world. You can't attend a conference or even have a meeting without hearing about systems, whether it's people trying to disrupt them, map them, learn from them, or catalyze them.

Unexamined and unjustified assumptions are the Achilles’ heel of development programs. In this paper, we describe an evaluation capacity building (ECB) approach designed to help community development practitioners work more effectively with assumptions through the intentional infusion of evaluative thinking (ET) into the program planning, monitoring, and evaluation process. We focus specifically on one component of our ET promotion approach involving the creation and analysis of theory of...

This paper explores avenues for navigating evaluation design challenges posed by complex social programs (CSPs) and their environments when conducting studies that call for generalizable, causal inferences on the intervention’s effectiveness. A definition is provided of a CSP drawing on examples from different fields, and an evaluation case is analyzed in depth to derive seven (7) major sources of complexity that typify CSPs, threatening assumptions of textbook-recommended experimental...

Like artisans in a professional guild, we evaluators create tools to suit our ever evolving practice. The tools we use as evaluators are the primary artifacts of our profession, reflect our practice and embody an amalgamation of paradigms and assumptions. With the increasing shifts in evaluation purposes from judging program worth to understanding how programs work, the evaluator’s role is changing to that of facilitating stakeholders in a learning process. This involves clarifying purposes...

This final chapter in the volume pulls together common themes from the diverse set of articles by a group of eight authors in this issue, and presents some reflections on the next steps for improving the ways in which evaluators work with assumptions. Collectively, the authors provide a broad overview of existing and emerging approaches to the articulation and use of assumptions in evaluation theory and practice. The authors reiterate the rationale and key terminology as a common basis for...

This paper presents a framework for better managing policy messes and draws implications for bad and good mess management in policy analysis and management. The framework has three foci: (1) the cognitive space in which policy messes develop, particularly in terms of gaps between macro-designers and micro-operators; (2) the unique domain of competence within that space where professionals manage the resulting messes by virtue of their skills in recognizing system-wide patterns, formulating...

The global spread of Internet and mobile communications has been accompanied by a growing interest in how information and communication technologies (ICTs) can contribute to social and economic development. There are a considerable number of such examples in developing countries. For example, M-Pesa in Kenya allows workers in the cities to send money back to families living in the countryside using SMS messages on basic mobile phones. In Ghana, the Motech project allows community health...

Payment by Results (PbR), where aid is disbursed conditional upon progress against a pre-agreed measure, is becoming increasingly important for various donors. There are great hopes that this innovative instrument will focus attention on ultimate outcomes and lead to greater aid effectiveness by passing the delivery risk on to recipients. However, there is very little related empirical evidence, and previous attempts to place it on a sure conceptual footing are rare and incomplete. This...

The aim of participatory development (PD) in the context of using Information and Communication Technologies (ICT) for development (ICT4D) is to empower underprivileged communities and disadvantaged segments of the stakeholders. The literature on ICT4D is replete with empirical evidence showing that ICT interventions often fail since they are often externally initiated, with very limited involvement from the affected (Heeks, 2002). Clearly, the principles and concepts of PD are relevant to...

One way to make risk-taking more palatable for social change organizations is to run small, light, nimble experiments––tests not built to win wars, but rather to quickly infiltrate new territory, attack new problems, and inform future tactics.

This guide provides a framework for Oxfam staff to design programmes and campaigns that contribute to resilient development. Oxfam defines resilience as ‘the ability of women and men to realize their rights and improve their well-being despite shocks, stresses

This paper challenges some fundamental aspects of research and conclusions relating to the use of technology for community development. Views of technology, in this case the mobile phone, as a tool for increased economic welfare are often skewed due to extreme reductionism, ambiguous interview questions and poor data sources. Research of complex social systems or sub-systems give the wrong answers when reductionist methodologies are used. To demonstrate such shortcomings, the 2007 paper of...