Outcome mapping for health system integration
Resource type
Authors/contributors
- Tsasis, Peter (Author)
- Evans, Jenna (Author)
- Forrest, David (Author)
- Jones, Richard Keith (Author)
Title
Outcome mapping for health system integration
Abstract
Health systems around the world are implementing integrated care strategies to improve quality, reduce or maintain costs, and improve the patient experience. Yet few practical tools exist to aid leaders and managers in building the prerequisites to integrated care, namely a shared vision, clear roles and responsibilities, and a common understanding of how the vision will be realized. Outcome mapping may facilitate stakeholder alignment on the vision, roles, and processes of integrated care delivery via participative and focused dialogue among diverse stakeholders on desired outcomes and enabling actions. In this paper, we describe an outcome-mapping exercise we conducted at a Local Health Integration Network in Ontario, Canada, using consensus development conferences. Our preliminary findings suggest that outcome mapping may help stakeholders make sense of a complex system and foster collaborative capital, a resource that can support information sharing, trust, and coordinated change toward integration across organizational and professional boundaries. Drawing from the theoretical perspectives of complex adaptive systems and collaborative capital, we also outline recommendations for future outcome-mapping exercises. In particular, we emphasize the potential for outcome mapping to be used as a tool not only for identifying and linking strategic outcomes and actions, but also for studying the boundaries, gaps, and ties that characterize social networks across the continuum of care.
Publication
Journal of Multidisciplinary Healthcare
Volume
6
Pages
99-107
Date
03/2013
Language
en
ISSN
1178-2390
Accessed
2018-09-22
Citation
Tsasis, P., Evans, J., Forrest, D., & Jones, R. K. (2013). Outcome mapping for health system integration. Journal of Multidisciplinary Healthcare, 6, 99–107. https://doi.org/10.2147/JMDH.S41575
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