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A ppreciative Inquiry (AI) is a theory and practice of inquiry-and-changethat shifts the perspective of organization development (OD) methodsby suggesting that the very act of asking generative questions has pro-found impact in organizational systems. Inquiry and change are not separatemoments. Our questions focus our attention on what is “there” to be noticed.Reflecting its social constructionist roots (Cooperrider, Barrett, and Srivastva1995; Gergen 1995), which suggest that words create worlds, AI offers a newchange imperative by suggesting that we be aware of the negativity bias thatpervades our investigations into organizational life and instead shift our focusto the good, the better, and the possibilities that often go undernoticed in oursystems. Building on Gergen (1995) and Cooperrider and Avital (2003), Cooper-rider and Godwin (2012) summarize, “AI posits that human systems move in thedirection of the questions they most frequently and authentically ask; knowl-edge and organizational destiny are intimately interwoven; what we know andhow we study it has a direct impact on where we end up” (740).Leveraging the power of generative questions, AI changes the focus of whatwe typically study in organizational life, questioning the prevailing mindset that“organizations are problems to be solved,” (Cooperrider and Srivastva 1987).Instead, AI suggests that “organizations are mysteries and miracles of humanrelatedness; they are living systems, alive and embedded in ever-wideningwebs of infinite strength and limitless human imagination. Organizations, ascenters of human connectivity and collaboration, are ‘universes of strengths,’” (Cooperrider and Godwin 2010, 10). AI invites change agents to look intotheir organizations with “appreciative eyes”—scanning the system for thingsfor which to be grateful, seeking out what is next and what is possible, andfocusing on valuing those things of value worth valuing. AI theorists posit thatsuch a shift in our approach to organizational change is needed if we are toinspire our imaginative capacities to their fullest potential.

DOI: 10.1002/9781119176626.ch6