Systems-aware social accountability: Harnessing Practitioner Insights for More Responsive Governance

Resource type
Author/contributor
Title
Systems-aware social accountability: Harnessing Practitioner Insights for More Responsive Governance
Abstract
The framework’s four principles, described below, are not exclusive to social accountability interventions; for example, Pact has published tools on how to use political economy analysis or integrate adaptive management principles into programming. Rather, the principles highlight how – by including the right combination of mindsets, management approaches, analytic approaches and tools – practitioners can develop and apply a deep understanding of a system to improve relationships within it, in support of greater accountability and improved service delivery. - Use a Holistic Lens - Recognize that there is always a system; understand and engage with it​: Developing a strong understanding of the system in which a project works and effectively integrating this knowledge into implementation increases the chances that local actors will sustain the interventions. - Right Fit the Approach​ - Equipped with a holistic understanding of the context, teams identify where they have a comparative advantage in a specific system. In other words, they identify where their resources, expertise and partners have the greatest potential for impact, then set realistic targets that they revise periodically. -Orchestrate Across The System -​ Practitioners take a networked, rather than a top-down, approach to capitalize on their convening power and maximize opportunity to facilitate the most-promising alignments across and within their projects, portfolios and systems. Orchestrators use their individual power, relationships and insight into the local system to enable, not impose, promising interactions and mitigate the risks of damaging ones. - Manage Adaptively - Monitor, evaluate and reflect on emerging patterns of data, evidence and learning to inform decision-making within and, equally importantly, across project cycles. Where possible, practitioners should consider how to use short-term projects to play a long-term game by linking new projects to the lessons and results of their predecessors and ensuring that they are responsive to the evolving context, particularly opportunities, limits and risks.
Institution
Pact
Date
2023.12
Accessed
24/02/2026, 12:18
Short Title
Systems-aware social accountability
Language
en
Citation
Guerzovich, F. (2023). Systems-aware social accountability: Harnessing Practitioner Insights for More Responsive Governance. Pact. https://www.pactworld.org/blog/systems-aware-social-accountability-learning-emergent-practice