Guide for Adopting Remote Monitoring Approaches During COVID-19

USAID maintains staff and operations in more than 80 countries around the world, all of which the COVID-19 pandemic will disrupt. USAID remains committed to protecting the health and safety of our staff, while continuing appropriate oversight of our programs and ensuring the accountable and effective use of U.S. taxpayer funds. In the current operating environment, USAID and implementing partners face new challenges in implementing activities, monitoring progress, collecting data, and tracking indicators. As we adapt our approaches, we will work with implementing partners to find innovative, responsible, and safe ways to monitor and evaluate programming. Digital tools can support novel approaches to remote monitoring. Responsible use of digital tools also supports operating unit alignment with the Digital Data Collection mandate in the Agency’s new Digital Strategy. This guide provides information for Agency staff and implementing partners on remote monitoring techniques and when they can be employed. We encourage use of this guide to identify and pursue appropriate remote-monitoring approaches for your needs. CORs/AORs and Activity Managers should work with implementing partners to document updated approaches in each agreement’s plans for monitoring, evaluation, and learning (MEL), and should upload these amended Activity MEL Plans into the Agency Secure Image and Storage Tracking System (ASIST) as soon as possible. This can be done in collaboration with Mission and Washington Bureau M&E Specialists, as appropriate