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Innovation teams must navigate inherent tensions between different learning activities to produce high levels of performance. Yet, we know little about how teams combine these activities—notably reflexive, experimental, vicarious, and contextual learning—most effectively over time. In this article, we integrate research on teamwork episodes with insights from music theory to develop a new theoretical perspective on team dynamics, which explains how team activities can produce harmony,...
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Background: Addressing today’s sustainability challenges requires adopting a systemic approach where social and ecological systems are treated as integrated social-ecological systems. Such systems are complex, and the international development sector increasingly recognises the need to account for the complexity of the systems that they seek to transform. Purpose: This paper sketches out the elements of a complexity-aware monitoring and evaluation (M&E) system for international...
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AI already is being used in some areas of process improvement, and the usage of this technology — including generative AI — promises to grow. That’s because it can perform tasks faster and much less expensively than humans alone. But it will never fully replace people — and that poses management challenges.
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Sarah Hurcombe shares what she's learning from the public service revolution building momentum in Europe.
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By Søren Vester Haldrup, UNDP’s Strategic Innovation Unit
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Issues of power are not new to program evaluation. What is new is a consideration of how programming uses insights into incentives that shape and adapt implementation. How should one evaluate in a way that explicitly assesses the ways in which a program considers power? One of the innovative topics deriving from the democracy and governance space is the approach of thinking and working politically (TWP) which is seeing increased use in development programming. TWP suggests different mental...
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This thesis applies ideational and institutional theories to analyse how two specific ideas, results and adaptation, have changed the theory and practice of development cooperation. The thesis addresses the question of why the results and adaptation ideas are often treated as binaries and how this debate has evolved historically. In a first theoretical paper, the evolution of results and adaptation is conceptualised as a combination of institutional layering and diffusion within development...
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This chapter reviews key literature and concepts relating to the co-creation of digital public services. For this task, it is firstly important to consider what kind of digital public services may be suitable for co-creation. In order to do so, the first section of this chapter defines what a digital public service is (e.g. with respect to different types of service providers, different types of services and service delivery) and considers what kind of digital public services allow for...
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This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use...
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If you just remember these... If you can avoid building it, don’t build it; if you have to build it, hire a CTO, ship early, and mature long; and no matter what, draw on a trusted crew, build lean and fast, and get close to and build with your users as soon as possible. --- This guide aims to help you avoid bad projects, structure the team right, ship and learn quicker, and mature longer. The guide starts with project selection, including why the best project to select is no project at...
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Think. Act. Lead.It seems simple enough. But understanding your desired impact and how it fits into a larger picture, connecting your work to others and finding new collaborators, and bringing those collaborators together and moving them in a unified direction is never easy.Governments, businesses, and nonprofits all have unique approaches and ideas that many of us learn through our work. Yet, we rarely consider the skills needed to create and maintain the partnerships between them. Most of...
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Most development practitioners have long recognized that deep contextual knowledge is crucial to understanding how projects interact with their local systems and, in turn, to navigating these systems. Moreover, this knowledge must complement projects' technical solutions, or they will fall flat and may even undercut project objectives as they clatter down. What, then, explains practitioners' particular interest in TWP as an explicit strategy and more than just "doing good development"? This...
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There are many definitions of the term ‘transformation’ or ‘transformational change’. The first section of the report develops a basic understanding of transformations or transitions (used synonymously) viewed from various perspectives. In this, transformations are defined as processes that use disruptive innovations to change systems into fundamentally new systems that subsequently form the new mainstream. Section two describes existing approaches to environmental and climate finance in...
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There are many definitions of the term ‘transformation’ or ‘transformational change’. The first section of the report develops a basic understanding of transformations or transitions (used synonymously) viewed from various perspectives. In this, transformations are defined as processes that use disruptive innovations to change systems into fundamentally new systems that subsequently form the new mainstream. Section two describes existing approaches to environmental and climate finance in...
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Motivation This paper explores adaptive approaches to development programmes that aim at improving service provision in underperforming sectors in fragile and conflict affected states (FCAS). It does this through a case study of the Integrated Maji Infrastructure and Governance Initiative for eastern Democratic Republic of the Congo's (IMAGINE) public-private partnership model for water provision. Purpose The processes and decisions that culminated in IMAGINE's model emphasize the need...
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Foreign aid and international development frequently bring with it a range of unintended consequences, both negative and positive. This book delves into these consequences, providing a fresh and comprehensive guide to understanding and addressing them. The book starts by laying out a theoretical framework based on complexity thinking, before going on to explore the ten most prevalent kinds of unintended effects of foreign aid: backlash effects, conflict effects, migration and resettlement...
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Over the last decade, the peace sector has been developing and adapting Monitoring and Evaluation (M&E) systems and tools to fit their contexts and ways of working. This evolution may hold some insights for the aid community in how to go beyond more traditional, backwards-looking M&E to navigate today’s volatile, interest-based world of politics and aid.
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Addressing 21st century development challenges requires investments in innovation, including the use of new approaches and technologies. Currently, many development organisations prioritise investments in isolated innovation pilots that leverage a specific approach or technology rather than pursuing a strategic approach to expand the organisation’s toolbox with innovations that have proven their comparative advantage over what is currently used. This Working Paper addresses this challenge of...
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