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The six case studies in Governance and Service Delivery: Practical Applications of Social Accountability Across Sectors illustrate the multiple ways citizen participation in accountability – called social accountability – can lead to positive effects on governance, citizen empowerment, and service delivery. Drawing on their extensive experience implementing international donor-funded programs and projects, the authors examine six recent RTI International projects in Africa and Asia. The...
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Democratic innovations are proliferating in politics, governance, policy, and public administration. These new processes of public participation are reimagining the relationship between citizens and institutions. This Handbook advances understanding of democratic innovations, in theory and practice, by critically reviewing their importance throughout the world. The overarching themes are a focus on citizens and their relationship to these innovations, and the resulting effects on political...
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Lessons from policy in Ghana, Kenya, South Africa and Tanzania
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How and to what degree is the World Bank putting its new institutional citizen engagement (CE) commitments into practice? This question guides an independent assessment that the Accountability Research Center (ARC) at American University has undertaken as part of the Institute of Development Studies-led Action for Empowerment and Accountability (A4EA) research programme’s investigation into how external actors can best support local processes of and conditions for empowerment and...
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‘Civic space’ – i.e. the freedom and means to speak, access information, associate, organise, and participate in public decision-making – is essential to the healthy functioning and development of any society and a precondition for accountable governance and social justice. When civic space is restricted, human and civil rights are denied, government accountability is jeopardised, …
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The meteoric rise of "citizen engagement" Almost all development agencies promote some form of citizen engagement and accountability, often framed as 'voice', 'demand-side governance', 'demand for good governance' or 'social accountability'. The current World Bank president, Jim Yong Kim, recently put it that, "citizen voice can be pivotal in providing the demand-side pressure on government, service providers, and organizations such as the World Bank that is needed to encourage full and...
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During the course of a year-long knowledge exchange initiative called the Networked News Lab, a small group of Kenyan journalists and a PhD researcher from the London School of Economics and Political Science sought to identify opportunities for collaboration between newsmakers and practitioners from the field of information and communication technologies for development (ICT4D). In almost every instance, the project failed to promote cooperation between the two groups, though it succeeded...
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Van Deth’s comprehensive ‘conceptual map of political participation’ has reinstated a lively debate about the concept of political participation, and provides some compelling solutions to it. However, an important question that has been raised is whether van Deth’s map actually achieves its main goal of unambiguously identifying and classifying emerging, complex types of participation, like online political activism – or lifestyle politics. To contribute to this debate, this article aims to...
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Yesterday, I had the chance to attend the public launch of a new government transparency and accountability funding mechanism – Making All Voices Count. Held at USAID headquarters, the discussion featured a veritable who’s who of open government and transparency practitioners in the Washington area; probably 250 people were packed into the room. (Announcing a …
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