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This article presents evidence that–alongside the successes– many information systems in developing countries can be categorized as failing either totally or partially. It then develops a new model that seeks to explain the high rates of failure. The model draws on contingency theory in order to advance the notion of design-actuality gaps: the match or mismatch between IS designs and local user actuality. This helps identify two high-risk archetypes that affect IS in developing countries:...
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The appearance of Agile methods has been the most noticeable change to software process thinking in the last fifteen years [16], but in fact many of the “Agile ideas” have been around since 70’s or even before. Many studies and reviews have been conducted about Agile methods which ascribe their emergence as a reaction against traditional methods. In this paper, we argue that although Agile methods are new as a whole, they have strong roots in the history of software engineering. In addition...
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This toolkit presents entry points and references to the wide range of tools and methods that have been used to facilitate improved knowledge and learning in the development and humanitarian sectors.
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The concept of good enough governance provides a platform for questioning the long menu of institutional changes and capacity-building initiatives currently deemed important (or essential) for development. Nevertheless, it falls short of being a tool to explore what, specifically, needs to be done in any real world context. Thus, as argued by the author in 2004, given the limited resources of money, time, knowledge, and human and organisational capacities, practitioners are correct in...
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* Geographically diverse examples of participatory governance in action* Practical case studies show how citizens can participate more fully in the political process Despite a recent wave of democratization around the world, traditional systems of representative democracy seem to be in crisis. Citizens in both the North and the South lack opportunities, rights and access to information and have expressed growing disillusionment with their governments. Ordinary citizens (especially women,...
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Research on the Information Society, the Digital Divide and Information and Communication Technologies for development
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This paper draws on the science of complexity to outline alternative approaches to analysing and understanding problems faced in humanitarian and development work.
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Evaluation is a key tool in improving the quality and effectiveness of development co-operation. The Development Assistance Committee (DAC) Working Party in Aid Evaluation is the only international forum where bilateral and multilateral evaluation experts meet regularly. Its Members meet to improve evaluation practice and to learn lessons from development co-operation activities and experiences. A series "Evaluation and Aid Effectiveness" was launched to share selected pieces of work with a...
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The logical framework approach has spread enormously, including increasingly to stages of review and evaluation. Yet it has had little systematic evaluation itself. Survey of available materials indicates several recurrent failings, some less easily countered than others. In particular: focus on achievement of intended effects by intended routes makes logframes a very limiting tool in evaluation; an assumption of consensual project objectives often becomes problematic in public and...
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Inroduces the stages of adoption of Design in organizations, with a visual tool.
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Complexity science has seriously challenged long-held views in the scientific community about how the world works. These ideas, particularly about the living world, also have radical and profound implications for organizations and society as a whole. Available in paperback for the first time, this insightful book describes and considers ideas from complexity science and examines their use in organizations, especially in bringing about major organizational change. Author McMillan...
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The myth of innovation is that brilliant ideas leap fully formed from the minds of geniuses. The reality is that most innovations come from a process of rigorous examination through which great ideas are identified and developed before being realized as new offerings and capabilities. This book introduces the idea of design thinking‚ the collaborative process by which the designer′s sensibilities and methods are employed to match people′s needs not only with what is technically feasible and...
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The need to bridge the digital divide is no longer a point of discussion and therefore focus has shifted to the design and implementation of programs that have the potential to close the information and knowledge gap between the developing and developed nations. Unfortunately, the majority of these programs are small and mimic what has been successful in the developed world. It has become increasingly clear that these successes do not necessarily translate well in the context of developing...
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