Anatomy of Social Accountability 3.0: A working framework for moving forward

This note presents the key components of a potential next generation of social accountability programming. The key aspects outlined emerge from a review of over 150 cases as well as tacit knowledge from dozens of practitioners (Guerzovich and Aston, 2023).The main thread of social accountability 3.0 and what distinguishes it from previous generations is a focus on its contribution towards more responsive systems and accountable social contracts. In particular, social accountability should be considered as an operational means to rework social contracts.Over the last two decades, the field has been defined by a supposed dichotomy between minimalist (i.e., “widget” based) approach or a maximalist (“go big or go home”) approaches. Yet, most practice sits somewhere between these extremes. The paper presents various options derived from practice; practitioners should choose whichever best fits their own particular circumstances.Those hoping to improve and expand their practice with a systems-lens may benefit from considering how they approach the key elements of social accountability 3.0.