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This paper analyses the award-winning e-participation initiative of the city council of Madrid, Decide Madrid, to discover the critical success factors at contextual, organizational and individual level. This analysis is carried out with desk research and semi-structured interviews. Results show that the most relevant success factors are the socio-economic context, the commitment of the city council, the method used to recruit the workers and the knowledge of senior managers about citizen...
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In recent years, critical research literature in ICT4D has grown. It is widely accepted that theory is to inform practice. However, the inverse directionality, practice informs theory, is much less present in ICT4D, including in critical research. In this paper, we discuss ways how ICT4D research and theory may be better informed by practice—in terms of (i) recognizing praxis-oriented research paradigms and integrating their results, (ii) development of foundational theories, (iii) critical...
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Technological innovation and information & communication technologies (ICTs) are considered enabling factors for social and economic development, even in very poor parts of the world. However,...
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Last month, Henrik Kniberg posted slides from a talk he gave at Agile Sverige on something called Spotify Rhythm - "Spotify’s current approach to getting aligned as a company". While looking through the material, it struck me that what he was describing was a form of Strategy Deployment. This interpretation is based purely on those slides - I haven't had a chance yet to explore this more deeply with Henrik or anyone else from Spotify. I hope I will do some day, but given that caveat, here's...
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Holding power to account requires understanding where power lies and how it is exercised. It entails understanding how decisions are made, who makes them and what decision criteria are used to make them. Vertically integrated civil society action takes into account how power is exercised and how decisions are made in a given policy, programme or process.
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Accountability, the obligation of those in power to take responsibility for their actions, is a process involving relationships between different actors (in state and society) and mechanisms, and is influenced by many contextual factors. Using the lens of an accountability ‘ecosystem’ focuses our attention on the complexity of accountability processes. An ‘ecosystem’ perspective suggests that simple ideas about accountability – such as citizen feedback reaching decision-makers ensures more...
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Around the world, people are asking how we can make democracy work in new and better ways. We are frustrated by political systems in which voting is the only legitimate political act, concerned that many republics don’t have the strength or appeal to withstand authoritarian figures, and disillusioned by the inability of many countries to address the fundamental challenges of health, education and economic development. If we want to create democracies in which citizens have meaningful...
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This is the poster used by Natalia Adler, from Unicef, at the Doing Development Differently workshop in 2014. Can policy-makers think like designers? Since 2012, UNICEF has been supporting two autonomous governments in Nicaragua to develop empathy-driven policies for children. While policies are the final product, the goal of the Designing for Children Initiative is to make government officials think like designers. A good policy or service is nothing without active and engaged frontline...
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My presentation from Scrum Australia 2014 called “40 Agile Methods in 40 Minutes” is available on Slideshare. With 73% of the world using Scrum as their predominant Agile method, this session will …
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Abstract: This paper describes essential, real-world activities and processes needed to develop and deploy people-centred networks enabled with innovative technologies that in turn produce "...
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This paper evaluates the Jigawa State Government Community Computer centre project using the design reality gap framework. The purpose of this was to analyse the shortfall between design expectations and implementation realities, in order to find out the current situation of the project. Furthermore to analyse whether it would meet the key stakeholder’s expectation. The Majority of Government ICT Projects is classified as either failure or partial failure. Our research will underpin a case...
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The Agile Manifesto and Agile Principles are typically referred to as the definitions of "agile" and "agility". However, many other definitions exist in the literature. Thus the different definitions provide interesting source for research. For each definition we examine where their emphasis is and compare that to the emphases found in the Agile Principles.
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"This paper presents findings from doctoral research in a Scottish Local Authority Area, where I am developing an interpretive ethnography of ‘the work of participation’ (cf. Colebatch, 2005c, 2006). My focus is on engagement practitioners:
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This paper explores positive new directions for the future of educational testing by examining trends at the interface of the learning sciences and advances in educational technologies. A brief history of the relation between testing and technology sets the stage for a look at emerging “edu-tech” trends and what these might mean for the future of testing. This historical-critical look at past and present testing practices reveals that the learning sciences have been less influential in...
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