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This paper analyzes the award-winning e-participation initiative of the city council of Madrid, Decide Madrid, to identify the critical success factors and the main barriers that are conditioning its performance. An exploratory case study is used as a research technique, including desk research and semi-structured interviews. The analysis distinguishes contextual, organizational and individual level factors; it considers whether the factors or barriers are more related to the information and...
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In this article we seek to revisit what the term ‘technopolitical’ means for democratic politics in our age. We begin by tracing how the term was used and then transformed through various and conflicting adaptations of ICTs (Information and
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The change Making All Voices Count wants to see is more responsive, accountable governance. The programme has contributed to this change by supporting tech-enabled initiatives which amplify citizen voice and nurture government responsiveness, and by building understanding of when and how the technologies help create and support change. In March 2017, partners from 34 of the programme's projects met with Making All Voices Count staff and associates in South Africa in order to share their...
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New communication technologies are celebrated for their potential to improve the accountability of humanitarian agencies. The response to Typhoon Haiyan in 2013 represents the most systematic implementation of “accountability to affected people” initiatives. Drawing on a year-long ethnography of the Haiyan recovery and 139 interviews with humanitarian workers and affected people, the article reveals a narrow interpretation of accountability as feedback that is increasingly captured through...
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How to achieve democratisation in the neo-patrimonial and agrarian environments that predominate in sub-Saharan Africa continues to present a challenge for both development theory and practice. Drawing on intensive fieldwork in Western Uganda, this paper argues that Charles Tilly’s ‘democratisation as process’ provides us with the framework required to explain the ways in which particular kinds of association can advance democratisation from below. Moving beyond the current focus on how...
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Calls to deepen levels of social accountability within social protection interventions need to be informed by the now extensive experience of promoting social accountability in developing countries. Drawing on a systematic review of over 90 social accountability interventions, including some involving social protection, this paper shows that politics and context are critical to shaping their success. We argue that the politics of social protection and of social accountability resonate...
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In 2012 the Danish city of Aarhus was appointed European Capital of Culture for 2017. The appointment was based on an ambitious programme that – under the headline Rethink – tried to set an agenda of societal transformation, mainly by seeking to increase the impact of art and culture, and to enhance civic participation at all levels of society. In this article we examine one of the first attempts of Aarhus 2017 to realize these grand ambitions: ‘The Playful Society’, a series of micro grants...
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The article presents a yet unexplored framework for analysing the multidimensionality and dis/connections of participatory processes and their outcomes by using the concept of the ‘assemblage’ (DeLanda, 2006). The case is an eight-month collaboration between a task force initiated by Central Denmark Region, the socio-economic company Sager der Samler, and citizens. The collaboration is aimed at bringing together and working across various institutional and user perspectives to act on a...
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Recent decades have seen growing emphasis on enhancing public participation and accountability in governance processes. Yet the valence of these discussions has focused almost entirely on the character of citizen engagement itself, with little attention to the ways in which citizens’ agency is constituted in relation to changing forms of public authority. In this paper, I advance a theoretical account of political representation, a concept that is central to analysis of democracy, but which...
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Description
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Summary Empirical evidence of tangible impacts of social accountability initiatives is mixed. This meta-analysis reinterprets evaluations through a new lens: the distinction between tactical and strategic approaches to the promotion of citizen voice to contribute to improved public sector performance. Field experiments study bounded, tactical interventions based on optimistic assumptions about the power of information alone, both to motivate collective action and to influence the state....
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During the course of a year-long knowledge exchange initiative called the Networked News Lab, a small group of Kenyan journalists and a PhD researcher from the London School of Economics and Political Science sought to identify opportunities for collaboration between newsmakers and practitioners from the field of information and communication technologies for development (ICT4D). In almost every instance, the project failed to promote cooperation between the two groups, though it succeeded...
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Certain international agencies propose that Information and Communication Technology (ICT) allows development to be reached more efficiently and quickly. While there are success stories galore, there is acknowledgement of not all investments in ICT bringing positive effects towards development. Following the Capabilities Approach, this paper discusses how the use of ICT can promote a more effective development by studying the case of Sudotec (association for technological and industrial...
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By subsidizing the costs of civic participation, the use of the Internet use is believed to stimulate participation but there are fears that intensive Internet use causes withdrawal from public life. This paper investigates the connection between the way individuals participate online and offline in authoritarian, low-income regimes, and the nature of eParticipation among citizens in authoritarian regimes such as Uganda. Based on personal interviews with 116 Internet users, the...
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