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Government offices are filled with siloed, sector-specific digital systems that strain their capacity to make decisions, use data effectively, and achieve ambitious sustainable development goals. Public investments in digital development, transformation, and infrastructure can only meet citizen needs if data and systems are consolidated and interoperable. While interoperability is a sensible approach to building digital public infrastructure, transforming existing systems is easier said...
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Over the course of this paper we lay out the basis of the Carve-Out method, an approach that leverages a behavioural framework to allow organisations (even those burdened with layers of bureaucracy and entrenched ideas) to create intentionally designed environments that give people the space, resources and support they need to explore and test new ideas. Ideas that may go on to transform the core of their organisation. The Carve-Out method is based on a simple insight: That if we want to...
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Digital innovations are constantly redefining the boundaries of what is possible and, therefore, bring with them many challenges: it is important for organisations to scale impactful solutions and bring about positive change on a global level – a scaling toolkit is designed to help with this. With the Scaling Toolkit, a healthcare organisation, for example, can scale a digital health monitoring system, adapt it to the local language, and integrate it seamlessly into existing infrastructure....
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A resource designed to help organisations, teams and individuals manage innovation journeys responsibly and successfully. We have partnered with MIT D-Lab to develop a new resource to drive greater diversity and inclusion within project design and implementation. The Participation for Humanitarian Innovation (PfHI) toolkit sets out a robust approach to setting expectations for and monitoring the degree of participation within research and innovation projects for, with, and by people...
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A resource designed to help organisations, teams and individuals manage innovation journeys responsibly and successfully. We have partnered with MIT D-Lab to develop a new resource to drive greater diversity and inclusion within project design and implementation. The Participation for Humanitarian Innovation (PfHI) toolkit sets out a robust approach to setting expectations for and monitoring the degree of participation within research and innovation projects for, with, and by people...
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In order to support the digital transformation of government operations Digital Learning Modules for Civil Servants are available, an off-the-shelf package of capacity development in form of replicable training modules to empower public servants at both the local and central government level to be leaders of digital transformation for delivering better public services. The modules cover a multitude of fundamental areas: comprehending digital government and services, human-centered design...
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Digitalisation is perhaps the most important strategic challenge that governance will face over the coming decade. The process is delivering digital dividends as well as new exclusions and injustices, with the rapid but uneven increase in access to mobile and internet technologies transforming how social and economic life takes place. This report highlights the key opportunities and challenges arising from digitalisation.
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