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Government offices are filled with siloed, sector-specific digital systems that strain their capacity to make decisions, use data effectively, and achieve ambitious sustainable development goals. Public investments in digital development, transformation, and infrastructure can only meet citizen needs if data and systems are consolidated and interoperable. While interoperability is a sensible approach to building digital public infrastructure, transforming existing systems is easier said...

Over the course of this paper we lay out the basis of the Carve-Out method, an approach that leverages a behavioural framework to allow organisations (even those burdened with layers of bureaucracy and entrenched ideas) to create intentionally designed environments that give people the space, resources and support they need to explore and test new ideas. Ideas that may go on to transform the core of their organisation. The Carve-Out method is based on a simple insight: That if we want to...

Digital innovations are constantly redefining the boundaries of what is possible and, therefore, bring with them many challenges: it is important for organisations to scale impactful solutions and bring about positive change on a global level – a scaling toolkit is designed to help with this. With the Scaling Toolkit, a healthcare organisation, for example, can scale a digital health monitoring system, adapt it to the local language, and integrate it seamlessly into existing infrastructure....

The idea that technologies can change moral beliefs and practices is an old one. But how, exactly, does this happen? This paper builds on an emerging field of inquiry by developing a synoptic taxonomy of the mechanisms of techno-moral change. It argues that technology affects moral beliefs and practices in three main domains: decisional (how we make morally loaded decisions), relational (how we relate to others) and perceptual (how we perceive situations). It argues that across these three...

A resource designed to help organisations, teams and individuals manage innovation journeys responsibly and successfully. We have partnered with MIT D-Lab to develop a new resource to drive greater diversity and inclusion within project design and implementation. The Participation for Humanitarian Innovation (PfHI) toolkit sets out a robust approach to setting expectations for and monitoring the degree of participation within research and innovation projects for, with, and by people...

A resource designed to help organisations, teams and individuals manage innovation journeys responsibly and successfully. We have partnered with MIT D-Lab to develop a new resource to drive greater diversity and inclusion within project design and implementation. The Participation for Humanitarian Innovation (PfHI) toolkit sets out a robust approach to setting expectations for and monitoring the degree of participation within research and innovation projects for, with, and by people...

In order to support the digital transformation of government operations Digital Learning Modules for Civil Servants are available, an off-the-shelf package of capacity development in form of replicable training modules to empower public servants at both the local and central government level to be leaders of digital transformation for delivering better public services. The modules cover a multitude of fundamental areas: comprehending digital government and services, human-centered design...

Digitalisation is perhaps the most important strategic challenge that governance will face over the coming decade. The process is delivering digital dividends as well as new exclusions and injustices, with the rapid but uneven increase in access to mobile and internet technologies transforming how social and economic life takes place. This report highlights the key opportunities and challenges arising from digitalisation.

Digital platforms for urban democracy are analyzed in Madrid and Barcelona. These platforms permit citizens to debate urban issues with other citizens; to propose developments, plans, and policies for city authorities; and to influence how city budgets are spent. Contrasting with neoliberal assumptions about Smart Citizenship, the technopolitics discourse underpinning these developments recognizes that the technologies facilitating participation have themselves to be developed...

How can we design and build digital technologies to support people in poor and low resource environments to achieve their objectives? And how can we do this inclusively and ethically, while considering the complexity of their living and working environments? This is the central question in my research. One of the grand challenges of international development cooperation is to make digital technologies available for social and economic development of poor regions of the world. To achieve...

Technologies are intrinsically social. They reflect human values and affect human behavior. The social dynamics of technology materialize through design features that shape how a technology functions and to what effect. The shaping effects of technology are represented in scholarly fields by the concept of “affordances.” Affordances are the ways design features enable and constrain user engagement and social action. This has been a central construct for designers and technology theorists...

Scaling Impact introduces a new and practical approach to scaling the positive impacts of research and innovation. Inspired by leading scientific and entrepreneurial innovators from across Africa, Asia, the Caribbean, Latin America, and the Middle East, this book presents a synthesis of unrivalled diversity and grounded ingenuity. The result is a different perspective on how to achieve impact that matters, and an important challenge to the predominant more-is-better paradigm of scaling. For...

The Humanitarian Innovation Guide is a growing online resource to help individuals and organisations define humanitarian problems and successfully develop innovative solutions. ABOUT THE GUIDE The humanitarian sector is investing in exciting innovations, but it is not yet producing a steady pipeline of well-designed solutions that effectively address problems, evidence their impact, and have the potential to be scaled. As stated in a recent independent evaluation of the Humanitarian...

(2017). Critical agency and development: applying Freire and Sen to ICT4D in Zambia and Brazil. Information Technology for Development. Ahead of Print. doi: 10.1080/02681102.2017.1328656

Development is going digital and INGOs like Oxfam have a vital convening role to play. This paper draws on ICT for Development in Oxfam’s programmes in the Horn, East and Central Africa to consider what this role is.  In order to realise the opportunities

Nearly three years ago we wrote about the “Missing Middle” in the innovation lifecycle[i], a gap that kept successful pilot programs from reaching the goal of replication and optimization in multiple contexts. Since then, scaling humanitarian innovation has received a great deal of attention from the sector, with a number of new initiatives specifically focused on the scaling challenge.

By Tamara Giltsoff