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Building tech-powered public servicesBickerstaffe, S. - 2013 - Institute for Public Policy Research
Given the rapid pace of technological change and take up by the public it is a question of when not if public services become tech powered This new paper asks how we can ensure that innovations are successfully introduced and deployed
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As my inaugural post on my new blog, I thought I would re-post a short piece I wrote earlier this year about foreign aid (original here). Thomas Carothers and Diane de Garamont address this issue i…
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Staff blogs from the UK Department for International Development. Get real-life perspectives from those on the ground to fight poverty and join in the debate.
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The RAIN program experience affirms the importance of multi-year and flexible funding as key program design features if progress in resilience building is to be supported in areas with high levels of structural and temporal vulnerability. These features enable management to respond effectively to changing circumstances in order to better meet the needs of communities and to create the necessary conditions for relief-to-development strategies to take hold. Finally, this study found that...
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A new lens on development is changing the world of international aid. The overdue recognition that development in all sectors is an inherently political process is driving aid providers to try to learn how to think and act politically. Major donors are pursuing explicitly political goals alongside their traditional socioeconomic aims and introducing more politically informed methods throughout their work. Yet these changes face an array of external and internal obstacles, from heightened...
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This paper argues that within-project variations in design can serve as their own counterfactual, reducing the incremental cost of evaluation and increasing the direct usefulness of evaluation to implementing agencies. It suggests combining monitoring (‘M’), structured experiential learning (‘e’), and evaluation (‘E’) so as to facilitate innovation and organisational capability building while also providing accountability …
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Rooted in the study of chaos and complexity, Adaptive Action introduces a simple, common sense process that will guide you and your organization into reflective action. This elegant method prompts readers to engage with three deceptively simple questions: What? So what? Now what? The first leads to careful observation. The second invites you to thoughtfully consider options and implications. The third ignites effective action. Together, these questions and the tools that support them...
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In Making the Most of Mess, Emery Roe emphasizes that policy messes cannot be avoided or cleaned up; they need to be managed. He shows how policymakers and other professionals can learn these necessary skills from control operators who manage large critical infrastructures such as water supplies, telecommunications systems, and electricity grids. The ways in which they prevent major accidents and failures offer models for policymakers and other professionals to manage the messes they...
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Adaptive management (AM) emerged in the literature in the mid-1970s in response both to a realization of the extent of uncertainty involved in management, and a frustration with attempts to use modelling to integrate knowledge and make predictions. The term has since become increasingly widely used in scientific articles, policy documents and management plans, but both understanding and application of the concept is mixed. This paper reviews recent literature from conservation and natural...
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Institutional reforms are common across the globe. Think of efforts to build new governments in Afghanistan and Iraq; or decades worth of interventions intended to improve fiscal management, reduce corruption or introduce efficient public sector service delivery in African countries.These reforms often have limited results, however. They lead to new laws that are not properly implemented, and new organizations that have poor capacities and fail to function as needed. In this book, Matt...
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CLA is: a component of several missions' CDCSes. a conceptual framework for some principles and operational processes that can enable USAID to become a more effective learning organization and thereby a more effective development organization. an approach to facilitating local participation and capacity and promoting country-led development. For more information on CLA visit:
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Collective impact is upending conventional wisdom on how we achieve social progress.
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Introduction Over the past few years there has been growing interest in systemic innovation. We are defining this as an interconnected set of innovations, where each influences the other, with innovation both in the parts of the system and in the ways in which they interconnect. Yet rather than simply theorising, we want to make this practical. We want to explore the potential of systemic innovation to help tackle some of the key challenges the UK currently faces, from supporting an ageing...
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Utilization-Focused Evaluation begins with the premise that evaluations should be judged by their utility and actual use; therefore, evaluators should facilitate the evaluation process and design any evaluation with careful consideration of how everything that is done, from beginning to end, will affect use. Use concerns how real people in the real world apply evaluation findings and experience and learn from the evaluation process. The checklist is based on Essentials of Utilization-Focused...
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Public sector reforms are commonplace in developing countries. Much of the literature about these reforms reflects on their failures. This paper asks about the successes and investigates which of two competing theories best explain why some reforms exhibi
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[Context & motivation] Few studies have reported on a systematic use case and requirements analysis of low-tech, low-resource contexts such as rural Africa. This, despite the widespread agreement on the importance of Information and Communication Technologies (ICT) for social and rural development, and despite the large number of ICT projects targeting underprivileged communities. [Question/problem] Unfamiliarity with the local context and differences in cultural and educational backgrounds...
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