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This chapter reviews key literature and concepts relating to the co-creation of digital public services. For this task, it is firstly important to consider what kind of digital public services may be suitable for co-creation. In order to do so, the first section of this chapter defines what a digital public service is (e.g. with respect to different types of service providers, different types of services and service delivery) and considers what kind of digital public services allow for...

The 1953–1961 US President Dwight D. Eisenhower emphasized that his experience as the Supreme Commander of the Allied Expeditionary Forces in Europe during the Second World War taught him that “plans are worthless, but planning is everything”. This sound contradictory: if plans are worthless, why bother with planning at all? In this paper, we show that Eisenhower’s observation has a meaning: while directly following the original plan in constantly changing circumstances is often not a good...

In a complex, globalised and rapidly changing world, power dynamics are multidimensional, constantly evolving, and full of complexity. The ‘powercube’ (Gaventa, 2006) is an approach to power analysis which can be used to examine the multiple forms, levels and spaces of power, and their interactions. Building on earlier work on power, and elaborated and popularised in collaboration with other colleagues through the web site powercube.net and numerous other resources, the powercube has been...

In this landmark collection, the voices of pathMakers and innovators in peacebuilding evaluation are assembled to provide new direction for the field.

In recent decades there has been an increasing recognition that politics and political institutions matter for development. There is also a much greater interest in contextually grounded approaches. This has stemmed from an acknowledgement that purely technocratic approaches to development often result in failure because they do not take into account the nature of political institutions. Nor do they take account of the context in a particular developing country and the interests and...

On March 11, 2011, overwhelming and incomprehensible disaster struck the northeast coast of Japan. Life for those in the region would never be the same. This book is about the awakening that follows disaster. About the minutes and months and years that come after now. It is about what happens when we're smacked on the side of the head and open our eyes, startled out of the trance in which we have been living our days. It is about the opportunities always present, often invisible, to create...

Research about dissemination and implementation (D&I) is a response to a general acknowledgment that successful, effective practices, programs, and policies resulting from clinical and community trials, demonstration projects, and community-based research as conducted by academicians very often do not affect the services that clinical staff, community service providers, and other practitioners fashion and provide to residents, clients, patients, and populations at risk. In any one societal...

Seeking to accelerate development, the agencies and individuals involved have regularly advanced new ideas of how external support can function better, deliver more, and achieve greater impact. There has been a particular flourishing of new ideas within the broad field of governance and public-sector reforms in the 2000s. This chapter starts off with a review of the “landscape of new ideas,” focusing on five proposed approaches in particular: political economy analysis (PEA), Problem-Driven...

The National Monitoring and Evaluation System of Costa Rica and its corresponding laws were established during the 1990s. Since then, the country has endeavored to implement monitoring and evaluation (M&E) activities as part of its public policy framework. Nevertheless, hardly any systematic evaluations had been conducted, and monitoring activities had been reduced mainly to the institutional self-reporting of implementation compliance. Persisting regional disparities and growing levels of...

What are the conditions for political development and decay, and the likelihood of sustained political order? What are the limits of established rule as we know it? How much stress can systems tackle before they reach some kind of limit? How do governments tackle enduring ambiguity and uncertainty in their systems and environments? These are some of the big questions of our time. Governance in turbulent times may serve as a stress-test of well-known ways of governing in the 21st century....

The Governance Practitioner’s Notebook takes an unusual approach for the OECD-DAC Network on Governance (GovNet). It brings together a collection of specially written notes aimed at those who work as governance practitioners within development agencies. It does so, however, without attempting to offer definitive guidance – instead aiming to stimulate thinking and debate. To aid this process the book is centred on a fictional Governance Adviser. The Notebook’s format provides space for...

The Governance Practitioner’s Notebook takes an unusual approach for the OECD-DAC Network on Governance (GovNet). It brings together a collection of specially written notes aimed at those who work as governance practitioners within development agencies. It does so, however, without attempting to offer definitive guidance – instead aiming to stimulate thinking and debate. To aid this process the book is centred on a fictional Governance Adviser. The Notebook’s format provides space for...

Research in ICTD is difficult because engineers with technical expertise are separated from the challenges that they are trying to address by large physical distances and significant social differences. To overcome these challenges, much research involves occasional short visits by external researchers to developing regions to investigate problems and generate ideas which are then developed back at the engineers' home base before further return visits for deployment and evaluation. This...

The Governance Practitioner’s Notebook takes an unusual approach for the OECD-DAC Network on Governance (GovNet). It brings together a collection of specially written notes aimed at those who work as governance practitioners within development agencies. It does so, however, without attempting to offer definitive guidance – instead aiming to stimulate thinking and debate. To aid this process the book is centred on a fictional Governance Adviser. The Notebook’s format provides space for...

The Governance Practitioner’s Notebook takes an unusual approach for the OECD-DAC Network on Governance (GovNet). It brings together a collection of specially written notes aimed at those who work as governance practitioners within development agencies. It does so, however, without attempting to offer definitive guidance – instead aiming to stimulate thinking and debate. To aid this process the book is centred on a fictional Governance Adviser. The Notebook’s format provides space for...