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In a world where social, ecological, health, and other problems are influenced by multiple, intersecting systems, why do most interventions target single-factor solutions? Why does so much evaluation settle for incremental change, and how could it contribute instead to deeper, lasting, transformative change? Authors Emily F. Gates and Pablo Vidueira make two interconnected arguments in this book: they critique the "fixed" approach of traditional program evaluation and policy analysis, and...

How moving from transactional to transformational relationships and organizations can save our democracy, nurture our connections, and make us happier and healthier. Powerful institutions, from schools to tech and social media companies, create breeding grounds for isolation by failing to invest in relational work. This obstacle stands in the way of our fight for racial equity, economic justice, and climate resilience. In Relationality, leading asexuality and relationship activist David...

Reflecting Forewords is an unashamedly ambitious book. Full of lessons from the past that are relevant for the future, it is a compilation of inspiring forewords from books written by Robert Chambers; one of the most influential and prolific scholars to write about participation, poverty, and knowledge in development studies. Tessa Lewin, Robert’s colleague and an experienced practitioner and researcher, has worked with Robert to weave together the forewords alongside a series of reflections...

"Critical systems thinking is a multiperspectival and multimethodological approach to complex problems that takes advantage of the variety of systems approaches, aware of their different strengths and weaknesses"--

#1 New York Times bestseller "This brilliant book will shatter your assumptions about what it takes to improve and succeed. I wish I could go back in time and gift it to my younger self. It would've helped me find a more joyful path to progress."-Serena Williams, 23-time Grand Slam singles tennis championThe #1 New York Times bestselling author of Think Again illuminates how we can elevate ourselves and others to unexpected heights.We live in a world that’s obsessed with talent. We celebrate...

Foreign aid and international development frequently bring with it a range of unintended consequences, both negative and positive. This book delves into these consequences, providing a fresh and comprehensive guide to understanding and addressing them. The book starts by laying out a theoretical framework based on complexity thinking, before going on to explore the ten most prevalent kinds of unintended effects of foreign aid: backlash effects, conflict effects, migration and resettlement...

There is an entrenched relationship between the consulting industry and the way business and government are managed today which must change.Mariana Mazzucato and Rosie Collington show that our economies' reliance on companies such as McKinsey, Boston Consulting Group, Bain & Company, PwC, Deloitte, KPMG and EY stunts innovation, obfuscates corporate and political accountability and impedes our collective mission of halting climate breakdown.The 'Big Con' describes the confidence trick the...

World expert Bent Flyvbjerg and bestselling author Dan Gardner reveal the secrets to successfully planning and delivering ambitious projects on any scale.Nothing is more inspiring than a big vision that becomes a triumphant new reality. Think of how Apple’s iPod went from a project with a single employee to an enormously successful product launch in eleven months. But such successes are the exception. Consider how London’s Crossrail project delivered five years late and billions over budget....

Think. Act. Lead.It seems simple enough. But understanding your desired impact and how it fits into a larger picture, connecting your work to others and finding new collaborators, and bringing those collaborators together and moving them in a unified direction is never easy.Governments, businesses, and nonprofits all have unique approaches and ideas that many of us learn through our work. Yet, we rarely consider the skills needed to create and maintain the partnerships between them. Most of...

The Mom Test is a quick, practical guide that will save you time, money, and heartbreak.They say you shouldn't ask your mom whether your business is a good idea, because she loves you and will lie to you. This is technically true, but it misses the point. You shouldn't ask anyone if your business is a good idea. It's a bad question and everyone will lie to you at least a little . As a matter of fact, it's not their responsibility to tell you the truth. It's your responsibility to find it...

Steff had the pleasure to co-author the first SenseMaker Practitioner Guide with a group of friends and colleagues supported and published by Oxfam and CRS. This practical guide is for those who wish to use SenseMaker to conduct assessments, monitor progress, and undertake evaluations or research. Drawing on more than a decade of experience, the authors share dozens of examples from international development, providing practical tips and ideas for context-specific adaptations. They show how...

Most companies developing software employ something they call "Agile." But there's widespread misunderstanding of what Agile is and how to use it. If you want to improve your software development team's agility, this comprehensive guidebook's clear, concrete, and detailed guidance explains what to do and why, and when to make trade-offs. In this thorough update of the classic Agile how-to guide, James Shore provides no-nonsense advice on Agile adoption, planning, development, delivery, and...

The issues of poverty, inequality, racial justice, and climate change have never been more pressing or paralyzing. Current approaches to social change, which rely on industrial models of production and power to "solve" social problems, are not helping. In fact, they are designed to entrench the status quo. In The Systems Work of Social Change, Cynthia Rayner and François Bonnici draw on two hundred years of history and a treasure trove of stories of committed social changemakers to uncover...

Learning from our experience in 2020, we asked the alumni of our HKS Implementing Public Policy (IPP) Executive Education program, if they wanted to work with our students on their nominated problems. Eight IPP alumni, William Keith Young, Adaeze Oreh, Milzy Carrasco, Kevin Schilling, Artem Shaipov, George Imbenzi, David Wuyep, and Raphael Kenigsberg, who had been trained on PDIA and implementation, signed up to work with our students. Thirty-seven students signed up to take the course...

How to create the change you want to see in the world using the paradigm-busting ideas in this "utterly fascinating" (Adam Grant) big-idea book.​ Most of what we know about how ideas spread comes from bestselling authors who give us a compelling picture of a world, in which "influencers" are king, "sticky" ideas "go viral," and good behavior is "nudged" forward. The problem is that the world they describe is a world where information spreads, but beliefs and behaviors stay the same. When...

This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use...

Why is uncertainty so important to politics today? To explore the underlying reasons, issues and challenges, this book’s chapters address finance and banking,

Today, software engineers need to know not only how to program effectively but also how to develop proper engineering practices to make their codebase sustainable and healthy. This book emphasizes this difference between programming and software engineering. How can software engineers manage a living codebase that evolves and responds to changing requirements and demands over the length of its life? Based on their experience at Google, software engineers Titus Winters and Hyrum Wright,...