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Government offices are filled with siloed, sector-specific digital systems that strain their capacity to make decisions, use data effectively, and achieve ambitious sustainable development goals. Public investments in digital development, transformation, and infrastructure can only meet citizen needs if data and systems are consolidated and interoperable. While interoperability is a sensible approach to building digital public infrastructure, transforming existing systems is easier said...
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This five-step framework, developed and tested by a foundation, embeds learning in emergent systems change strategies. It prioritizes the testing of hypotheses and assumptions, uses learning questions, and calls for examining both confirming and disconfirming evidence. --- A framework for embedding learning in systems change strategies and for testing strategic uncertainties. Learning and evaluation approaches that accompany systems change efforts need to fit with and support the emergent...
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Over the course of this paper we lay out the basis of the Carve-Out method, an approach that leverages a behavioural framework to allow organisations (even those burdened with layers of bureaucracy and entrenched ideas) to create intentionally designed environments that give people the space, resources and support they need to explore and test new ideas. Ideas that may go on to transform the core of their organisation. The Carve-Out method is based on a simple insight: That if we want to...
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Any mission-focused government should be well equipped to define, from day one, what outcomes it wants to bring about. But radically changing what the government does is only part of the challenge. We also need to change how government does things. The usual methods, we argue in this paper, are too prone to failure and delay. There’s a different approach to public service organisation, one based on multidisciplinary teams, starting with citizen needs, and scaling iteratively by testing...
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