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Knowledge management strategies are important for firms’ competitive positioning. This paper examines how knowledge management codification and personalisation strategies are developed in response to environmental and organisational dynamics in an international non-governmental organisation. A longitudinal case study of the organisation’s strategic reformulation of its KM strategy over a 2.5 period is drawn upon. The research examines how pressures in the firm’s operating environment led to...
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If development means good change, questions arise about what is good, and what sorts of change matter. Answers can be personally defined and redefined. The changing words, meanings and concepts of development discourse both reflect and influence what is done. The realities of the powerful tend to dominate. Drawing on experience with participatory approaches and methods which enable poor and marginalized people to express their realities, responsible well-being is proposed as a central...
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Monitoring and evaluation practice is using information and communication technologies for more timely data, and more inclusive voice and feedback.
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Emerging technology is making monitoring, evaluation, research and learning (MERL) more precise and enriching data. However, this evolution is so rapid that it can be difficult to stay informed about the field overall. This paper presents examples of emerging technology that are most often used in MERL for development programs, describes the pros and cons of their use, and discusses technology and ethics concerns that practitioners should keep in mind. The paper covers new types of data...
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Empowerment Evaluation is an approach which provides communities with the tools and knowledge that allows them to monitor and evaluate their own performance. First developed by David Fetterman who describe it as “the use of evaluation concepts, techniques, and findings to foster improvement and self-determination.”
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This blog, by Dr David Fetterman, provides a range of resources on empowerment evaluation theory and practice. The blog includes links to videos, guides and relevant academic literature that provide a detailed analysis and discussion of using empowerment evaluation.
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In 2015, leaders from around the world agreed to 17 Sustainable Development Goals (SDGs) to be achieved by 2030. The seventh goal (SDG7) is: “Ensure access to affordable, reliable, sustainable and modern energy for all.” In the same year, the world’s leaders concluded the Paris Agreement to tackle climate change, which will require a global transition in the energy sector away from the use of fossil fuels. Yet, despite growing investments in clean energy in many developing countries, the...
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The Cynefin Centre’s Citizen Engagement & Democratic Innovation programme provides tools for collective sense-making in the areas of community development and youth work; civic engagement and democratic innovation; collaborative service/policy design and evaluation; housing/tenant engagement; futures and planning; shared learning and peer to peer knowledge exchange.
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An institutional history is a narrative that records key points about how institutional arrangements – new ways of working – evolve over time creating more effective ways to achieve goals. It can be used to document institutional innovations in projects and to highlight barriers to change. An institutional history draws out and synthesizes lessons for research organizations and partners as well as for others in similar circumstances.
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Effective learning is a key driver of market systems change, with the potential to enhance system competitiveness, resilience, and inclusiveness. Shifting the Locus of Learning: Catalyzing Private Sector Learning to Drive Systemic Change recently outlined a rationale for enhancing the scale and quality of learning in a system and identifying 10 strategies programs can contextualize to catalyze learning. These strategies are also backed with robust examples from 13 programs doing this work...
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This AEA365 blog, written by Lee-Anne Molony a Principal Consultant at Clear Horizon, provides a brief overview on Collaborative Outcomes Reporting (COR).
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Based on Michael Quinn Patton's best-selling Utilization-Focused Evaluation, this briefer book provides an overall framework and essential checklist steps for designing and conducting evaluations that actually get used. The new material and innovative graphics present the utilization-focused evaluation process as a complex adaptive system, incorporating current understandings about systems thinking and complexity concepts. The book integrates theory and practice, is based on both research...
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Tools for developing, exploring and evaluating predictive models of expected outcomes
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This guidance note focuses on the utility of, and guidance for, evaluability assessment before undertaking an impact evaluation. The primary audience for this guidance note is evaluators conducting an evaluability assessment for impact evaluation. The secondary audience is people commissioning or managing an evaluability assessment for impact evaluation, as well as funders of an impact evaluation. Sections one and two provide an overview of evaluability assessment and how it can be used...
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Considerations for planning a post project evaluation during the project, at the end, or after it has closed.
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Children end up in child labour as a result of many, often unknown or hidden, interactions between multiple actors and multiple factors within households, communities, and labour systems, leading to unpredictable outcomes for children and other sector stakeholders and sometimes resulting in the worst forms of child labour (WFCL). It is a complex problem, and interventions aimed at tackling it are also, inevitably, complex and challenging. The way they influence change is non-linear,...
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There is a growing recognition that programs that seek to change people’s lives are intervening in complex systems, which puts a particular set of requirements on program monitoring and evaluation. Developing complexity-aware program monitoring and evaluation systems within existing organizations is difficult because they challenge traditional orthodoxy. Little has been written about the practical experience of doing so. This article describes the development of a complexity-aware evaluation...
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This paper reviews promising methods for the evaluation of complex interventions that are new or have been used in a limited way. It offers a taxonomy of complex interventions in international development and draws on literature to discuss several methods that can be used to evaluate these interventions. Complex interventions are those that are characterised by multiple components, multiple stakeholders, or multiple target populations. They may also be interventions that incorporate...
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