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This guide published by the Institutional Learning and Change (ILAC) Initiative provides a detailed overview of using outcome mapping as an evaluation tool. Contents Expressing results as changes in behaviour Outcome mapping terms The three stages of outcome mapping Figure 1. The three stages and twelve steps of outcome mapping Stage 1. Intentional design Figure 2. The four basic questions of the intentional design stage Stage 2. Outcome and performance monitoring Stage 3. Evaluation...
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"Critical Systems Heuristics," also just called "Critical Heuristics" or "CSH," is a framework for reflective practice based on practical philosophy and systems thinking. The basic idea of CSH is to support boundary critique – a systematic effort of handling boundary judgments critically. Boundary judgments determine which empirical observations and value considerations count as relevant and which others are left out or are considered less important. Because they condition both "facts" and...
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Since it was conceptualized in the late 1980s as a research methodology and change paradigm, the technique of ‘appreciative inquiry’ (AI) has proved to be highly effective for capturing the positive features of an organization or social system and energizing the members to strive for higher levels of performance. This Brief outlines the basic principles and methods of AI, describes various domains in which it has been undertaken and provides a recent example of its use in a centre affiliated...
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After-action reviews identify past mistakes but rarely enhance future performance. Companies wanting to fully exploit this tool should look to its master: the U.S. Army’s standing enemy brigade, where soldiers learn and improve even in the midst of battle.
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The logical framework approach (LFA) has come to play a central role in the planning and management of development interventions over the last twenty years. Although the logical framework has become universally known, it is far from universally liked. It has been the subject of much criticism over the years, concerning both the theoretical basis of the approach, and the way it is applied in practice. In this review, we have attempted to take stock of the current views of international...
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Identification and reporting of critical success factors and program impact in an efficient, yet comprehensive manner is an inherent difficulty facing many evaluators of large-scale evaluations. This paper details how two evaluators encountered such problems in the initial review of a large-scale initiative and then successfully addressed these issues through the application of the Success Case Method in a subsequent evaluation of the same program. The Success Case Method is a down-to-earth...
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This article examines five common misunderstandings about case-study research: (a) theoretical knowledge is more valuable than practical knowledge; (b) one cannot generalize from a single case, therefore, the single-case study cannot contribute to scientific development; (c) the case study is most useful for generating hypotheses, whereas other methods are more suitable for hypotheses testing and theory building; (d) the case study contains a bias toward verification; and (e) it is often...
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Examining situational complexity is a vital part of social and behavioral science research. This engaging text provides an effective process for studying multiple cases--such as sets of teachers, staff development sessions, or clinics operating in different locations--within one complex program. The process also can be used to investigate broadly occurring phenomena without programmatic links, such as leadership or sibling rivalry. Readers learn to design, analyze, and report studies that...
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Horizontal evaluation is a flexible evaluation method that combines self-assessment and external review by peers. We have developed and applied this method for use within an Andean regional network that develops new methodologies for research and development (R&D). The involvement of peers neutralizes the lopsided power relations that prevail in traditional external evaluations, creating a more favourable atmosphere for learning and improvement. The central element of a horizontal evaluation...
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This blog, by Dr David Fetterman, provides a range of resources on empowerment evaluation theory and practice. The blog includes links to videos, guides and relevant academic literature that provide a detailed analysis and discussion of using empowerment evaluation.
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Empowerment evaluation entered the evaluation lexicon in 1993. Since that time, it has attracted many adherents, as well as vocal detractors. A prominent issue in the debates on empowerment evaluation concerns the extent to which empowerment evaluation can be readily distinguished from other approaches to evaluation that share with it an emphasis on participatory and collaborative processes, capacity development, and evaluation use. A second issue concerns the extent to which empowerment...
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An institutional history is a narrative that records key points about how institutional arrangements – new ways of working – evolve over time creating more effective ways to achieve goals. It can be used to document institutional innovations in projects and to highlight barriers to change. An institutional history draws out and synthesizes lessons for research organizations and partners as well as for others in similar circumstances.
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This paper is a practical guide (a toolkit) for researchers, students and practitioners wishing to introduce randomization as part of a research design in the field. It first covers the rationale for the use of randomization, as a solution to selection bias and a partial solution to publication biases. Second, it discusses various ways in which randomization can be practically introduced in a field settings. Third, it discusses designs issues such as sample size requirements, stratification,...
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PRA (participatory rural appraisal) and the more inclusive PLA (participatory learning and action) are families of participatory methodologies which have evolved as behaviours and attitudes, methods, and practices of sharing. During the 1990s and 2000s PRA/PLA has spread and been applied in most countries in the world. Among the multifarious domains of application, some of the more common have been natural resource management and agriculture, programmes for equity, empowerment, rights and...
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The U.K. Ministry of Defense (MoD) has mandated the development of a network enabled capability (NEC) across all of defense, aimed at producing agile military and nonmilitary effects via a network of networks. This paper provides an overview of NEC, representing it as a complex human activity system of systems (SoS), analysis of which cannot rely on purely traditional reductionist engineering approaches, requiring instead a soft-systems engineering approach. A literature review is then...
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This paper outlines the background and philosophy of Collaborative Outcomes Reporting (COR) and Performance Story Reporting (PSR), providing an overview of these emerging techniques and showing how they can be used as a framework for reporting on contribution to long-term outcomes (or targets) using mixed methods and participatory process. The report serves as an introduction to these approaches in evaluation and discusses their bias, limitations and where they might best be applied.
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