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Gives some examples of poorly designed interventions (e.g. The play pump)
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This article examines the current field of social design: its claims, practices, and methodologies. Findings discovered through qualitative research illuminate the current application of social design practices and offer critique around their use in the social sphere. This article argues that designers must be sensitive to a variety of complex social and cultural cues and structures or they risk contributing to, or practicing, design neocolonialism. The article offers two key theoretical...
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This is the poster used by Natalia Adler, from Unicef, at the Doing Development Differently workshop in 2014. Can policy-makers think like designers? Since 2012, UNICEF has been supporting two autonomous governments in Nicaragua to develop empathy-driven policies for children. While policies are the final product, the goal of the Designing for Children Initiative is to make government officials think like designers. A good policy or service is nothing without active and engaged frontline...
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In this paper we reflect on our experiences in a project where academic researchers and social change organizations are working together to explore how participatory and co-design practices can be disseminated and spread within the 'third sector'. The research project is itself co-designed and co-produced, but within various constraints arising from research funding models. We explore both our immediate outputs and our learning about successful co-research models for this challenge.
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The international development community increasingly recognizes the need to go beyond fragmented, one-of projects. In response, there is now much talk and some action on scaling up successful innovations and pilot projects with an explicit goal of achieving sustainable impact at scale. However, many questions remain about the practical implications of pursuing a systematic scaling up approach and about how the approaches being pursued by diferent institutions and practitioners relate to each other.
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Abstract: This paper describes essential, real-world activities and processes needed to develop and deploy people-centred networks enabled with innovative technologies that in turn produce "...
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The role of making in the design process has been growing, taking on new forms and involving new players over the past 10 years. Where we once primarily saw designers using making to give shape to the future, today we can see designers and non-designers working together, using making as a way to make sense of the future. In this paper, we describe the landscape of design research and practice at the end of 2013 with special attention to the role of making across these perspectives: approach...
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This report presents findings and insights from the Oxfam Novib pilot module of TechScape, which assessed how Oxfam Novib partners in seven countries related to the use of technology in their work. This report does not aim to draw conclusions about the nature of technology use by Oxfam Novib partners per se, or even the partners included in this assessment. The dramatic difference in organizational activities, contexts and objectives are too great for that. Detailed analysis of how partners a...
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There are many e-government failures in developing countries. Most studies look at these after the event (post hoc), but this chapter takes an original approach to look mid-implementation (durante hoc) in order to provide recommendations for improvement. The authors chose a partial failure/partial success land management information system being implemented in one Ethiopian city. The project has made retrieval of land information quicker and simpler but is only partly implemented, and is...
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The purpose of this paper is to provide funders and implementers of market systems development (MSD) projects with principles, practices, and structures that enables these projects to thrive. It is based on a book that has sold millions of copies worldwide, and a school of thought taught at institutions such as Harvard Business School and practiced in companies ranging from giants such as Toyota to the most successful tech start-ups in Silicon Valley. Published in 2011, Eric Ries wrote the...
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Building tech-powered public servicesBickerstaffe, S. - 2013 - Institute for Public Policy Research
Given the rapid pace of technological change and take up by the public it is a question of when not if public services become tech powered This new paper asks how we can ensure that innovations are successfully introduced and deployed
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[Context & motivation] Few studies have reported on a systematic use case and requirements analysis of low-tech, low-resource contexts such as rural Africa. This, despite the widespread agreement on the importance of Information and Communication Technologies (ICT) for social and rural development, and despite the large number of ICT projects targeting underprivileged communities. [Question/problem] Unfamiliarity with the local context and differences in cultural and educational backgrounds...
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This paper evaluates the Jigawa State Government Community Computer centre project using the design reality gap framework. The purpose of this was to analyse the shortfall between design expectations and implementation realities, in order to find out the current situation of the project. Furthermore to analyse whether it would meet the key stakeholder’s expectation. The Majority of Government ICT Projects is classified as either failure or partial failure. Our research will underpin a case...
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"Participatory Design is about the direct involvement of people in the co-design of the technologies they use. Its central concern is how collaborative design processes can be driven by the participation of the people affected by the technology designed. Embracing a diverse collection of principles and practices aimed at making technologies, tools, environments, businesses, and social institutions more responsive to human needs, the International Handbook of Participatory Design is a...
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