Accountability Learning and Planning System - ActionAid (ActionAid International, 2000)

Rediscovery of Traditional Ecological Knowledge as Adaptive Management - Berkes, Fikret; Colding, Johan; Folke, Carl (Ecological Applications, 2000)
Indigenous groups offer alternative knowledge and perspectives based on their own locally developed practices of resource use. We surveyed the international literature to focus on the role of Traditional Ecological Knowledge in monitoring, responding to, and managing ecosystem processes and functions, with special attention to ecological resilience. Case studies revealed that there exists a diversity of local or traditional practices for ecosystem management. These include multiple species management, resource rotation, succession management, landscape patchiness management, and other ways of responding to and managing pulses and ecological surprises. Social mechanisms behind these traditional practices include a number of adaptations for the generation, accumulation, and transmission of knowledge; the use of local institutions to provide leaders/stewards and rules for social regulation; mechanisms for cultural internalization of traditional practices; and the development of appropriate world views and cultural values. Some traditional knowledge and management systems were characterized by the use of local ecological knowledge to interpret and respond to feedbacks from the environment to guide the direction of resource management. These traditional systems had certain similarities to adaptive management with its emphasis on feedback learning, and its treatment of uncertainty and unpredictability intrinsic to all ecosystems.
Keywords: Adaptive Management; Resource management; Social learning; Traditional Ecological Knowledge; human ecology; resilience

Learning in Development Co-operation - Carlsson, Jerker; Wohlgemuth, Lennart (Almqvist & Wiksell International, 2000)

From Users and Choosers to Makers and Shapers. Repositioning Participation in Social Policy - Cornwall, Andrea; Gaventa, John (IDS Bulletin, 2000)

Evaluating the ‘logical framework approach’ towards learning-oriented development evaluation - Gasper, Des (Public Administration and Development, 2000)
The logical framework approach has spread enormously, including increasingly to stages of review and evaluation. Yet it has had little systematic evaluation itself. Survey of available materials indicates several recurrent failings, some less easily countered than others. In particular: focus on achievement of intended effects by intended routes makes logframes a very limiting tool in evaluation; an assumption of consensual project objectives often becomes problematic in public and inter-organizational projects; and automatic choice of an audit form of accountability as the priority in evaluations can be at the expense of evaluation as learning.

Strategic Management and Organisational Dynamics: The Challenge of Complexity - Stacey, Ralph D. (Pitman, 2000)
In the third edition of this successful text, Ralph Stacey continues to question the view that organisations operate and succeed in relatively stable environments. He argues that in order to succeed in uncertainty and continual change, organisations need to create new perspectives and learn from the chaos within which they operate. This edition continues to focus on this radically different approach to strategic management. The central tenets of this approach have to do with unpredictability and the limitations of control, and therefore it argues against the rational models of planning and control covered in other strategy textbooks. This is done by emphasising the importance of narrative, conversation and learning from one's own experience as the central means by which we can gain understanding and knowledge of strategy in organisations. - Sharper distinction between systemic and process thinking with new chapters on the philosophical origins of systems and process thinking, second order and critical system thinking. - new material on theory of complex responsive processes, particularly to do with control, leadership and ethics. - Includes 7 management narratives, ie, personal ac
Keywords: Organizational Behavior; Strategic Planning

Adaptive Software Development: A Collaborative Approach to Managing Complex Systems - Highsmith, Jim (Dorset House Publishing, 2000)
In today's turbulent e-business world, software project teams that survive and thrive won't be those that continue their traditions of optimization, efficiency, and control, but those that exhibit adaptability, speed, and collaboration. Adaptive Software Development is targeted at software teams where competition creates extreme pressure on the delivery process. Four goals of the book are * to support an adaptive culture in which change and uncertainty are assumed to be the natural state * to introduce frameworks to guide the iterative process of managing change * to institute collaboration, the interaction of people on interpersonal, cultural, and structural levels * to add rigor and discipline to the RAD approach, making it scalable to the uncertainty and complexity of real-world undertakings. This innovative text, grounded in the science of complex adaptive systems theory, offers a practical, realistic approach to managing the high-speed, high-change projects characteristic of our highly uncertain economy.

Voices of the poor: can anyone hear us? - Naraya, Deepa*Patel (The World Bank, 2000)
This book is the first in a three-part series, about the common patterns that emerged from the poor people's experiences in many different places. Chapter 1 sets out the conceptual framework and methodology. Chapter 2 discusses poverty from the perspective of the poor. Chapter 3 examines poor people's experience with the state, and includes case studies of access to health care and education. Chapter 4 addresses the nature and quality of poor people's interactions with civil society. Chapter 5 considers the household as a key social institution, and discusses gender relations within households and how these relations affect and are affected by larger institutions of society. Chapter 6 focuses on social fragmentation, and includes a discussion of social cohesion and social exclusion. Chapter 7 concludes the analysis and proposes some policy recommendations. The analysis leads to these conclusions: 1) poverty is multidimensional; 2) the state has been largely ineffective in reaching the poor; 3) the role of nongovernmental organizations (NGOs) in the lives of the poor is limited, forcing the poor to depend primarily on their own informal networks; 4) households are crumbling under the stresses of poverty; and 5) the social fabric - poor people's only

Spiral Development: Experience, Principles, and Refinements - Boehm, B. W. (Carnegie Mellon University, 2000)

Positive Deviant - Dorsey, David (Fast Company, 2000)
Jerry Sternin’s job was to help save starving children in Vietnam. Faced with an impossible time frame, he adopted a radical approach to making change. His idea: Real change begins from the inside.

Notes to Accompany ALPS - ActionAid (ActionAid International, 2001)

Manifesto for Agile Software Development - Agile Alliance (Agile Alliance, 2001)

Outcome Mapping: Building Learning and Reflection into Development Programs - Earl, Sarah; Carden, Fred; Smutylo, Terry; Patten, Michael Quinn (IDRC Books, 2001)
"Outcome Mapping provides not only a guide to essential evaluation map-making, but also a guide to learning and increased effectiveness, and affirmation that being attentive along the journey is as important as, and critical to, arriving at a destination." - Michael Quinn PattonMore and more, development organizations are under pressure to demonstrate that their programs result in significant and lasting changes in the well-being of their intended beneficiaries. However, such "impacts" are often the product of a confluence of events for which no single agency or group of agencies can realistically claim full credit. As a result, assessing development impacts is problematic, yet many organizations continue to struggle to measure results far beyond the reach of their programs. "Outcome Mapping" recognizes that development is essentially about people relating to each other and their environment. The originality of this approach lies in its shift away from assessing the products of a program to focus on changes in behaviour, relationships, actions, and activities in the people, groups, and organizations it works with directly. In doing so, "Outcome Mapping" debunks many of the myths about measuring impact. It will help a program be specific about the actors it targets, the changes it expects to see, and the strategies it employs and, as a result, be more effective in terms of the results it achieves. This publication explains the various steps in the outcome mapping approach and provides detailed information on workshop design and facilitation. It includes numerous worksheets and examples.

A reliability and validity study of the Dynamic Indicators of Basic Early Literacy Skills—Modified - Elliot, Jacquelyn; Lee, Steven W; Tollefson, Nona (School Psychology Review, 2001)
Examined the psychometric properties of a set of preliteracy measures modified from the Dynamic Indicators of Basic Early Literacy Skills (DIBELS) with a sample of 75 kindergarten students. The modified battery (called DIBELS—M) includes measures of Letter Naming Fluency, Sound Naming Fluency, Initial Phoneme Ability, and Phonemic Segmentation Ability. These measures were assessed through repeated administrations in 2-wk intervals at the end of the kindergarten year. Results indicate interrater reliability estimates and coefficients of stability and equivalence for 3 of the measures ranged from .80 to the mid .90s with about one-half of the coefficients above .90. Correlations between DIBELS—M scores and criterion measures of phonological awareness, standardized achievement measures, and teacher ratings of achievement yielded concurrent validity coefficients ranging from .60 to .70. Hierarchical regression analysis showed that the 4 DIBELS—M measures accounted for 73% of the variance in scores on the Skills Cluster of the Woodcock-Johnson Psychoeducational Battery—Revised. The contributions of the study, including psychometric analysis of the DIBELS—M with a new sample and formation of composite scores, are discussed in relation to the extant literature.

Addressing attribution through contribution analysis: Using performance measures sensibly - Mayne, John (The Canadian Journal of Program Evaluation, 2001)
The changing culture of public administration involves accountability for results and outcomes. This article suggests that performance measurement can address such attribution questions. Contribution analysis has a major role to play in helping managers, researchers, and policymakers to arrive at conclusions about the contribution their program has made to particular outcomes. The article describes the steps necessary to produce a credible contribution story. Contents Accountability for Outcomes The Problem of Attribution The Case of Performance Measurement Recognizing the Limits of Measurement Two Uses of Performance Measurement: Understanding and Reporting Approaches to Attribution: Contribution Analysis Techniques for Strengthening Your Performance Story

Adaptive Management: A Tool for Conservation Practitioners - Salafsky, Nick; Margoluis, Richard; Redford, Kent (Foundations of Success, 2001)

Adaptive Management, the Endangered Species Act, and the Institutional Challanges of New Age Environmental Protection - Doremus, Holly (Washburn Law Journal, 2001)

Strategy as Simple Rules - Eisenhardt, Kathleen M.; Sull, Donald (Harvard Business Review, 2001)
When the business landscape was simple, companies could afford to have complex strategies. But now that business is so complex, they need to simplify. Smart companies have done just that with a new approach: a few straightforward, hard-and-fast rules that define direction without confining it.
Keywords: Entrepreneurial management; Internet; Strategy; Strategy execution

The Soul in the Computer: The Story of a Corporate Revolutionary - Waugh, Barbara (Inner Ocean Publishing, 2001)
When Barbara Waugh joined the Hewlett-Packard Corporation in the mid-80's, this 60's radical encountered a company with a benign but topdown leadership. As she progressed from recruiting manager to world change manager, she used a set of radical tools to transform its corporate culture and to help realize the true potential of The HP Way.

Evaluation Feedback for Effective Learning and Accountability - OECD (Evaluation and Aid Effectiveness, 2001)
Evaluation is a key tool in improving the quality and effectiveness of development co-operation. The Development Assistance Committee (DAC) Working Party in Aid Evaluation is the only international forum where bilateral and multilateral evaluation experts meet regularly. Its Members meet to improve evaluation practice and to learn lessons from development co-operation activities and experiences. A series "Evaluation and Aid Effectiveness" was launched to share selected pieces of work with a broader public. This publication is composed of two parts: The Workshop Report, based on the fore-mentioned meeting, highlights the various issues raised, topics of discussion and different feedback systems, and outlines the areas identified by participants as most relevant for improving evaluation feedback. The Background Synthesis Report, intended as a starting point for discussion at the workshop, outlines the main concerns and challenges facing evaluation feedback and the means to address these. The report is based on an analysis of questionnaire results, and a review of previous initiatives in this area. The print version of the above report is available free of charge from the Development Co-operation Directorate; please send an email to dac.contact@oecd.org to get a copy.

Enabling Innovation: A Practical Guide to Understanding and Fostering Technological Change - Douthwaite, M. B. (Zed Books, 2002)
Enabling Innovation is an engrossing look at some of the disaster—and success—stories surrounding technological development and diffusion in industrialized and developing countries. The book tells the story of widely divergent technologies—agricultural appliances, wind turbines, Green Revolution high yielding seeds, the Linux computer operating system, and Local Economic Trading Systems. Boru Douthwaite has constructed a "how to do it" guide to innovation management that runs counter to so many current "top-down", "big is good", and "private sector is best" assumptions.
Keywords: Political science

Failure, Success and Improvisation of Information Systems Projects in Developing Countries - Heeks, Richard (Development Informatics Working Paper Series, No.11/2002, 2002)
Research on the Information Society, the Digital Divide and Information and Communication Technologies for development

A trainer's guide for participatory learning and action - Pretty, Jules; Guijt, Irene (IIED Participatory methodology series, 2002)

The Blind Man and the Elephant: Analysing the Local State in China - Saich, Tony (On the Roots of Growth and Crisis: Capitalism, State and Society in East Asia, 2002)

Cultivating Communities of Practice: A Guide to Managing Knowledge - Wenger, Etienne; McDermott, Richard Arnold; Snyder, William (Harvard Business Press, 2002)
Today's marketplace is fueled by knowledge. Yet organizing systematically to leverage knowledge remains a challenge. Leading companies have discovered that technology is not enough, and that cultivating communities of practice is the keystone of an effective knowledge strategy.Communities of practice come together around common interests and expertise- whether they consist of first-line managers or customer service representatives, neurosurgeons or software programmers, city managers or home-improvement amateurs. They create, share, and apply knowledge within and across the boundaries of teams, business units, and even entire companies-providing a concrete path toward creating a true knowledge organization.In Cultivating Communities of Practice, Etienne Wenger, Richard McDermott, and William M. Snyder argue that while communities form naturally, organizations need to become more proactive and systematic about developing and integrating them into their strategy. This book provides practical models and methods for stewarding these communities to reach their full potential-without squelching the inner drive that makes them so valuable.Through in-depth cases from firms such as DaimlerChrysler, McKinsey & Company, Shell, and the World Bank, the authors demonstrate how communities of practice can be leveraged to drive overall company strategy, generate new business opportunities, tie personal development to corporate goals, transfer best practices, and recruit and retain top talent. They define the unique features of these communities and outline principles for nurturing their essential elements. They provide guidelines to support communities of practice through their major stages of development, address the potential downsides of communities, and discuss the specific challenges of distributed communities. And they show how to recognize the value created by communities of practice and how to build a corporate knowledge strategy around them.Essential reading for any leader in today's knowledge economy, this is the definitive guide to developing communities of practice for the benefit-and long-term success-of organizations and the individuals who work in them.Etienne Wenger is a renowned expert and consultant on knowledge management and communities of practice in San Juan, California. Richard McDermott is a leading expert of organization and community development in Boulder, Colorado. William M. Snyder is a founding partner of Social Capital Group, in Cambridge, Massachusetts.

Supporting Pioneering Leaders as Communities of Practice - How to Rapidly Develop New Leaders in Great Numbers - Wheatley, Margaret J (The Berkana Institute, 2002)
Do you ever stand back and try to see the big picture, the view from 50,000 feet of what's going on in organizations, communities, the world? From up there, how would you describe these times? Is it a time of increasing economic and political instability, of growing divisiveness and fear, of failing systems and dying dreams? Is it a time of new possibilities, of great examples of hope, of positive human evolution, of transformation? Are we succeeding in solving major problems, are we creating more? Is it any of these things, is it all of these things? It's important to think about how we answer this question, because that answer affects our choice of actions. If we think that, generally, things are working, that at present we're going through a difficult but temporary downturn, then we don't question current systems or their operating assumptions. Instead, we work hard to revive and improve them. We support initiatives and programs focused on process improvements, developing present systems to work more effectively and more efficiently. If we believe that the old system cannot be repaired, if we expect to see only more system failures, then the work is not to fix. Instead, support needs to be given to radically different processes and methods, new systems based on new assumptions. The work becomes not process improvement but process revolution.

Adaptive Management in Habitat Conservation Plans - Wilhere, George F. (Conservation Biology, 2002)
Habitat conservation plans (HCPs) allow incidental take of threatened or endangered species in exchange for conservation measures that minimize and mitigate such taking. Habitat conservation plans entail a compromise between regulatory certainty and scientific uncertainty. This compromise is controversial because many HCPs are thought to inadequately address scientific uncertainty. Adaptive management is the systematic acquisition and application of reliable information to improve natural resource management over time. Ideally, under adaptive management, conservation strategies are implemented as a deliberate experiment. This approach can establish cause-and-effect relationships and point the way toward optimal strategies. Adaptive management has been promoted as essential to management under uncertainty, but few HCPs incorporate genuine adaptive management. Habitat conservation plans will continue to lack adaptive management until certain conditions are met, such as acknowledgment that an HCP is a management hypothesis, landowner interest in improving biological outcomes, and sufficient financial resources. Economic incentives would encourage adaptive management in HCPs. Habitat conservation plan permittees might receive direct payments or tax deductions for reliable information that benefits a species. “Mitigation credits” could be awarded for information produced through adaptive management. In effect, habitat would be exchanged for information that benefits a species. Successful use of mitigation credits would depend on correctly valuing information and enforcement of the U.S. Endangered Species Act. Under a “precautionary polluter pays principle,” an HCP permittee would put up an environmental assurance bond. Portions of the bond are returned with interest as adaptive management demonstrates that environmental damages are unlikely to occur. Funds spent on adaptive management are funds unavailable for habitat protection, so limited financial resources may force a compromise between protecting habitat and acquiring knowledge.

Participatory evaluation. What is it? Why do it? What are the challenges? - Zukoski, A.; Luluquisen, Mia (Community-based public health policy & practice, 2002)
Yogi Berra was right when he remarked, “If you don’t know where you’re going, you’ll wind up somewhere else.” When we collectively apply our hopes and energies to improving our communities, how do we know if we’re making the right choices along the way? How will we notice when we are spinning our wheels and what changes to make? How will we know that we are making a difference? And how will we know what success looks like to everyone in the group? By taking a community-based public health approach to our work, we create an opportunity to engage in a particular type of evaluation—participatory evaluation – that can help answer those questions. For those groups that are interested in this approach, this policy brief discusses the key concepts of participatory evaluation and some tips for applying it. We also present some real-life examples from two evaluators who work with grantees of the Partnership for the Public’s Health Initiative.

Information Systems and Developing Countries: Failure, Success, and Local Improvisations - Heeks, Richard (The Information Society, 2002)
This article presents evidence that–alongside the successes– many information systems in developing countries can be categorized as failing either totally or partially. It then develops a new model that seeks to explain the high rates of failure. The model draws on contingency theory in order to advance the notion of design-actuality gaps: the match or mismatch between IS designs and local user actuality. This helps identify two high-risk archetypes that affect IS in developing countries: country context gaps and hard-soft gaps. The model is also of value in explaining the constraints that exist to local IS improvisations in developing countries. Overall, the article shows how model and theory help understand IS cases in developing countries, and equally, how those cases provide valuable data to help develop IS models and theories.
Keywords: Developing Country; Evaluation; Failure; Information System; implementation

Beneficiary Assessment: An Approach Described - Salmen, Lawrence (Social Development Papers, 2002)
Beneficiary assessment is a tool for managers who wish to improve the quality of development operations. This is an approach to information gathering which assesses the value of an activity as it is perceived by its principal users. The approach is qualitative in that it attempts to derive understanding from shared experience as well as observation, and gives primacy to the centrality of the other person’s point of view. As the Bank and others engaged in development activities seek to do their work better, one key indicator will need to be how the ultimate customer, or intended beneficiary, assesses the value of this work, project or policy, as it affects his or her life. The illumination of how an intended beneficiary appreciates a planned or ongoing developmental activity is the primary objective of this approach. Beneficiary assessment is a systematic inquiry into people’s values and behavior in relation to a planned or ongoing intervention for social and economic change. This method draws heavily from the tradition in social science known as "qualitative research...that fundamentally depends on watching people in their own territory and interacting with them in their own language, on their own terms" (Kirk and Miller). Yet beneficiary assessment also includes direct observation, incorporating simple counting, and is expressed in quantitative terms. The ultimate goal of beneficiary assessment is to reveal the meaning people give to particular aspects of their lives so that development activities may better enhance people’s ability to improve their own living conditions, as they see fit. This demands close rapport between the practitioner of this approach, the beneficiary and the development manager. The beneficiary assessment approach is not intended to supplant the questionnaire survey but to provide reliable qualitative, indepth information on the socio-cultural conditions of a beneficiary population which is intended to be of immediate use to managers and policymakers responsible for improving people’s lives.

Should development agencies have official views? - Ellerman, David (Development in Practice, 2002)

Development and the Learning Organisation: An introduction - Roper, Laura; Pettit, Jethro (Development in Practice, 2002)

The struggle for organisational change: how the ActionAid Accountability, Learning and Planning System emerged - Scott-Villiers, Patta (Policy & Practice, 2002)
Change is driven not only by good ideas, but also by disagreement and frustration. This article takes the reader through a selective organisational history of the British NGO ActionAid from 1998 to 2001, looking at events and changes that had a bearing on the

Deepening Democracy: Institutional Innovations in Empowered Participatory Governance - Fung, Archon; Wright, Erik Olin (Verso, 2003)
ENTRADA CREADA PARA PODER CITAR EL CAPÍTULO

Most egovernment-for-development projects fail: how can risks be reduced? - Heeks, Richard (Development Informatics Working Paper Series, No.14, 2003)
Research on the Information Society, the Digital Divide and Information and Communication Technologies for development

The new dynamics of strategy: Sense-making in a complex and complicated world - Kurtz, C.F.; Snowden, Dave (IBM Systems Journal, 2003)
Keywords: IMPORTANT

A Review and Critique of Rogers' Diffusion of Innovation Theory as it Applies to Organizations - Lundblad, Jennifer P. (Organization Development Journal, 2003)

Adaptive Impact Management: An Integrative Approach to Wildlife Management - Riley, Shawn; Siemer, William; Decker, Daniel; Carpenter, Len; Organ, John; Berchielli, Louis (Human Dimensions of Wildlife, 2003)

Development and the Learning Organization - Roper, Laura; Pettit, Jethro; Eade, Deborah (Oxfam Publications, 2003)

Affordances Explained - Scarantino, Andrea (Philosophy of Science, 2003)
I examine the central theoretical construct of ecological psychology, the concept of an affordance. In the first part of the paper, I illustrate the role affordances play in Gibson's theory of perception. In the second part, I argue that affordances are to be understood as dispositional properties, and explain what I take to be their characteristic background circumstances, triggering circumstances and manifestations. The main purpose of my analysis is to give affordances a theoretical identity enriched by Gibson's visionary insight, but independent of the most controversial claims of the Gibsonian movement.

The high cost of accurate knowledge - Sutcliffe, Kathleen M.; Weber, Klaus (Harvard Business Review, 2003)
Many business thinkers believe it's the role of senior managers to scan the external environment to monitor contingencies and constraints, and to use that precise knowledge to modify the company's strategy and design. As these thinkers see it, managers need accurate and abundant information to carry out that role. According to that logic, it makes sense to invest heavily in systems for collecting and organizing competitive information. Another school of pundits contends that, since today's complex information often isn't precise anyway, it's not worth going overboard with such investments. In other words, it's not the accuracy and abundance of information that should matter most to top executives--rather, it's how that information is interpreted. After all, the role of senior managers isn't just to make decisions; it's to set direction and motivate others in the face of ambiguities and conflicting demands. Top executives must interpret information and communicate those interpretations--they must manage meaning more than they must manage information. So which of these competing views is the right one? Research conducted by academics Sutcliffe and Weber found that how accurate senior executives are about their competitive environments is indeed less important for strategy and corresponding organizational changes than the way in which they interpret information about their environments. Investments in shaping those interpretations, therefore, may create a more durable competitive advantage than investments in obtaining and organizing more information. And what kinds of interpretations are most closely linked with high performance? Their research suggests that high performers respond positively to opportunities, yet they aren't overconfident in their abilities to take advantage of those opportunities.
Keywords: Administrative Personnel; Data Collection; Decision Making, Organizational; Economic Competition; Information Management; Investments; Marketing; Organizational Innovation; United States

Iterative and incremental developments: A brief history - Larman, Craig; Basili, Victor R. (Computer, 2003)
Although many view iterative and incremental development as a modern practice, its application dates as far back as the mid-1950s. Prominent software-engineering thought leaders from each succeeding decade supported IID practices, and many large projects used them successfully. These practices may have differed in their details, but all had a common theme-to avoid a single-pass sequential, document-driven, gated-step approach.
Keywords: Agile methods; Application software; Feedback; Government; History; Iterative and incremental developments; Iterative methods; Personnel; Programming; Radio access networks; Terminology; Testing; iterative enhancement; software engineering; software system

Evidence, hierarchies, and typologies: horses for courses - Petticrew, M; Roberts, H (Journal of epidemiology and community health, 2003)
Debate is ongoing about the nature and use of evidence in public health decision making, and there seems to be an emerging consensus that the "hierarchy of evidence" may be difficult to apply in other settings. It may be unhelpful however to simply abandon the hierarchy without having a framework or guide to replace it. One such framework is discussed. This is based around a matrix, and emphasises the need to match research questions to specific types of research. This emphasis on methodological appropriateness, and on typologies rather than hierarchies of evidence may be helpful in organising and appraising public health evidence.
Keywords: Decision Making; Policy making; Public Health; Public policy

Knowledge Networks: Innovation Through Communities of Practice - Hildreth, Paul; Kimble, Chris (IGI Global, 2003)
Knowledge Networks: Innovations Through Communities of Practice draws on the experience of people who have worked with CoPs in the real world and to present their combined wisdom in a form that is accessible to a wide audience. CoPs are examined from a practical, rather than a purely academic point of view. The book also examines the benefits that CoPs can bring to an organization, provides a number of case studies, lessons learned and sets of guidelines. It also looks at virtual CoPs and to the future by asking 'what next?' This book is a resource for all people who work with CoPs - both in academia and in the real world.

Diffusion of Innovations, 5th Edition - Rogers, Everett M. (Free Press, 2003)
Now in its fifth edition, Diffusion of Innovations is a classic work on the spread of new ideas.In this renowned book, Everett M. Rogers, professor and chair of the Department of Communication & Journalism at the University of New Mexico, explains how new ideas spread via communication channels over time. Such innovations are initially perceived as uncertain and even risky. To overcome this uncertainty, most people seek out others like themselves who have already adopted the new idea. Thus the diffusion process consists of a few individuals who first adopt an innovation, then spread the word among their circle of acquaintances—a process which typically takes months or years. But there are exceptions: use of the Internet in the 1990s, for example, may have spread more rapidly than any other innovation in the history of humankind. Furthermore, the Internet is changing the very nature of diffusion by decreasing the importance of physical distance between people. The fifth edition addresses the spread of the Internet, and how it has transformed the way human beings communicate and adopt new ideas.

Recipes for Public Spheres: Eight Institutional Design Choices and Their Consequences - Fung, Archon (Journal of Political Philosophy, 2003)

Participation and accountability in development management - Brett, E. A. (The Journal of Development Studies, 2003)
This article critically reviews the role of participatory theory in managing development projects and programmes in poor countries. Participation has emerged in response to global demands for greater individual and social control over the activities of state and private agencies, and especially to the manifest failures of traditional ‘top-down’ management systems in LDCs. Claims made on behalf of these participatory methodologies are critically reviewed and a distinction is drawn between strong and weak versions of the theory. Empirical evidence is then considered to evaluate the effectiveness of these methodologies, using long-standing insights of social science theory to show that participation can succeed for specific kinds of projects and programmes in favourable circumstances, but is unsuitable for many others. It commonly fails in contexts where local conditions make co-operative and collective action very difficult, or where it is manipulated by implementing agencies to justify their own actions or poor performance.

3. Reflections and directions: a personal note - Chambers, Robert (Participatory Learning and Action 50: Critical reflections, future directions, 2004)

System Failure: Why Governments Must Learn to Think Differently - Chapman, Jake (Demos, 2004)
The current model of public policy-making is no longer right for a government that has set itself the challenge of delivery. Improvements are driven by central policy initiatives which assume a direct relationship between action and outcome - but this is a false assumption. Public services are complex adaptive systems which are subject to the law of unintended consequences, so intervention can make problems worse. That is why the carrot-and-stick approach to reform which links increased funding to tougher performance targets will not succeed in the long run. Renowned systems thinker Jake Chapman describes how government's energetic attempts to force change from the centre are becoming counter-productive. The alternative is government based on continuous learning. This is increasingly important as the impact of communication technology and other accelerating social trends offers a moving target for public service reformers. Systems thinking offers a better model for change in complex organisations such as the health service or the railway network. Case studies provided by the NHS confederation show the unintended and often bizarre consequences of introducing new policies without considering their impact on the whole system. Since the original publication of Systems Failure in 2002, many of its core ideas have been taken on by government. In this second edition, Chapman reflects on the experience of putting systems thinking into practice in public services, and explains why the changes he suggests are more difficult - and more urgent - than expected.

Spherit - Contextual reasoning maps - ContextSpheres.com (ContextSpheres.com, 2004)
Spherit is a whole view technology system that streamlines meaning making, solutioning, and action taking in business, healthcare, relationships, and life in general, by displaying complex situation-specific topics in context on a customizable conversation map. When the Spherit system is activated it generates and displays a snapshot of any complex situation in a way that makes it digestible, while engaging our intellect and our intuition in the reflecting and meaning-making process. It's a unifying visual learning system that communicates information in a non-linear graphical format. It works for individuals, teams and organizations. It has a "share and compare" feature that fast-tracks conversations between individuals or groups. And it offers powerful metrics.

17. Shifting perceptions, changing practices in PRA: from infinite innovation to the quest for quality - Cornwall, Andrea; Guijt, Irene (Participatory Learning and Action 50: Critical reflections, future directions, 2004)
In the beginning, there were methods. For many of us in the circle of enthusiasts of participatory approaches in the early 1990s, maps and models, calendars and Venn diagrams, matrices and rankings and the interactions and insights they produced defined what we did and what we had in common. It was this, too, that made participatory rural appraisal (PRA) – and rapid rural appraisal (RRA) before it – something that was very different from anything we’d known before. PRA bridged barriers that might otherwise have kept a social anthropologist and an irrigation engineer like us apart. And it brought us together with dozens of others, from a constellation of disciplines and professions, who shared our excitement about an approach that seemed to offer much for ‘doing development’ differently. In 1995, we co-edited PLA Notes 24 on Critical reflections on practice, in which we sought to engage practitioners and advocates in debate about the looming crises of quality that were to become so much a feature of PRA practice in the later 1990s. In this paper, we look back over more than a decade of engagement with PRA as ‘critical insiders’. Participatory Learning and Action has, naturally enough, served more as a vehicle for practitioners to share their successes and innovations than their critical reflections. Accordingly, we draw here on sources that go beyond it, including reflections from the Pathways to Participation project (see Cornwall and Pratt, 2003a, in PLA Notes 47, and contributions to Cornwall and Pratt 2003b), from work with gender and participatory development (Welbourn, 1992; Guijt and Kaul Shah, 1998; Cornwall 2000), and from the lively debates that we have had for more than a decade with colleagues the world over. These thoughts are our personal reflections, from standpoints associated with the two institutions – IIED and IDS – that were so much part of early efforts to promote and institutionalise PRA in international development practice. Our account is, therefore, very much a partial one. We offer it here as a means of locating some of the threads that have run through debates about PRA since the first issues of Participatory Learning and Action, and some of the challenges that practitioners of participatory learning and action methodologies continue to face. In it, we reflect on distinct phases in the development of PRA (see Figure 1), during which a series of issues emerged as themes for critical reflection. The phases indicated in the diagram relate generally to the prevailing sentiment and practice. Clearly there are exceptions – there have been critical voices and some were using PRA to address issues of power from day one, just as there is still innovation and excitement in some quarters today.

ALPS in action: a review of the shift in ActionAid towards a new Accountability, Learning and Planning System | Participatory Methods - Guijt, Irene (2004)

QUIP: Understanding clients through in-depth interviews - IMP-ACT (IMP-ACT PRACTICE NOTES, 2004)
This Practice Note by Imp-Act gives a step-by-step guide to developing and conducting in-depth interviews using the QUIP approach, and analysing the information and making conclusions based on what you have learned.

Realist Evaluation - Pawson, Ray; Tilley, Nick (2004)
Contents: Introduction 1. The nature of programmes and how they work 2. Basic concepts in the explanation and understanding of programmes 3. Strategies and methods of realist evaluation 4. Realism’s place in the policy cycle: formative, summative and synthetic approaches 5. The nature, presentation and use of findings from realist evaluation 6. Conclusion: strengths, limitations and relationships with other approaches Appendix I – ‘Thinking it through’: an exercise in realist hypothesis making. Appendix II – ‘Varieties of realist evaluation’: pocket illustrations of quantitative, qualitative, formative and synthetic applications. Appendix III – ‘Would it work here?’: a grid to help decide on the feasibility of mounting a programme ‘on your patch’.

Participatory approaches: a facilitator's guide - VSO (VSO, 2004)
This book provides a set of guidelines for people who will be involved in participatory processes and projects with specific design focus on VSO (Voluntary Services Overseas) volunteers. It looks at appropriate levels of participation; pitfalls of participatory approaches (PA); best practice in facilitation; and tools for participation. The guide is organised into three parts (I) Principles, (II) Methods and (III) Toolkit. Part I gives a background to PA with a comparative analysis of PA in relation to top-down approaches, and within the range of PAs; looks at the role PA in VSO; discusses how to facilitate participatory processes with multiple stakeholders; presents a framework for PA on different levels of participation; and examines key facilitation skills needed to support participatory activities. Part II collates a range of participatory methods that have been used successfully in the field by VSO volunteers. Methods are categorised according to this suitability for use at different stages of a project process. Examples are also given of methods that can be used for specific purposes, such as participatory organisational appraisal and gender/diversity analysis. Part III gives tips on how to choose the most appropriate tool and how to organise participatory workshops and small group activities. It also systematically records a range of tools used by development workers all over the world with reference to what tool is appropriate in what situation. A profile of each tool includes guidelines on its purpose, potential applications and variations, as well as possible pitfalls. Illustrative case studies taken form real experiences of development workers in the field are also included.

The precautionary principle: protecting public health, the environment and the future of our children - World Health Organization (World Health Organization, Regional Office for Europe, 2004)

The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer - Liker, Jeffrey K. (McGraw-Hill, 2004)
How to speed up business processes, improve quality, and cut costs in any industryIn factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by:Eliminating wasted time and resources Building quality into workplace systems Finding low-cost but reliable alternatives to expensive new technology Producing in small quantities Turning every employee into a quality control inspector

Being Spherical: Reshaping Our Lives and Our World for the 21st Century - Lawson, Phil; Lindstrom, Robert L. (Sphericity Press, 2004)
In this concise, illustrated work exploring the dynamics of living in the 21st century, Phil Lawson and Robert L. Lindstrom show us how we individually and collectively shape the future - a future no longer dominated by traditional hierarchies and concentrated power centers. The authors explain why, in this dawning era of interconnection and interdependency, we require a dramatic transformation in the way we see, think and act. Using mythological imagery in the form of The Sphere and an innovative and adaptive vocabulary, they introduce us to concepts and processes for reshaping our lives, our organizations and our world for the better. In addition, they introduce the Spherical Modeling Tool (SMT), a practical hands-on awareness application. BEING SPHERICAL GUIDES US AS WE LEARN TO: * Prepare for a future we cannot even vaguely predict. * Raise our children well in a climate of moral uncertainty. * Create viable organizations in an era of extreme complexity. * Come to the aid of an abused and ailing planet. AS WE LEARN TO SEE THE SPHERE WE: * Understand why we do what we do and what to do differently. * Discover creative solutions to longstanding problems. * Connect and reconnect within ourselves and with others. * Ready ourselves of quantum leaps in inspiration and awareness. THE GREATER OUR SPHERICAL INTEGRITY THE BETTER WE: * Flex with internal and external pressures. * Adapt to disorienting and accelerating change. * Respond to unpredictable and uncontrollable conditions. * Roll through hard times and bounce forward from adversity. Excerpted from Being Spherical: Reshaping Our Lives and Our World for the 21st Century by Phil Lawson, Robert L. Lindstrom. Copyright 2004. Reprinted by permission. All rights reserved.

A Treatise on Efficacy: Between Western and Chinese Thinking - Jullien, Francois (University of Hawaii Press, 2004)
In this highly insightful analysis of Western and Chinese concepts of efficacy, Francois Jullien subtly delves into the metaphysical preconceptions of the two civilizations to account for diverging patterns of action in warfare, politics, and diplomacy. He shows how Western and Chinese stategies work in several domains (the battle-field, for example) and analyzes two resulting acts of war. The Chinese strategist manipulates his own troops and the enemy to win a battle without waging war and to bring about victory effortlessly. Efficacity in China is thus conceived of in terms of transformation (as opposed to action) and manipulation, making it closer to what is understood as efficacy in the West. Jullien's brilliant interpretations of an array of recondite texts are key to understanding our own conceptions of action, time, and reality in this foray into the world of Chinese thought. In its clear and penetrating characterization of two contrasting views of reality from a heretofore unexplored perspective, Treatise on Efficacy will be of central importance in the intellectual debate between East and West.

Complexity, Organizations and Change - McMillan, Elizabeth (Routledge, 2004)
Complexity science has seriously challenged long-held views in the scientific community about how the world works. These ideas, particularly about the living world, also have radical and profound implications for organizations and society as a whole. Available in paperback for the first time, this insightful book describes and considers ideas from complexity science and examines their use in organizations, especially in bringing about major organizational change. Author McMillan explores how organizations, their design, the way they operate and, importantly, the people who co-create them, are thought of.Explaining the history and development of complexity science in an accessible way for the non-scientific reader, this outstanding book describes key concepts and their use in theory and practice. Illustrated with real-life examples from organizations in the UK, Europe and the USA, the book includes an in-depth case study of an organization which used complexity principles as part of a strategic change intervention. From this, useful models for introducing a complexity-based change process are derived.Complexity, Organizations and Change will appeal to academics, researchers and advanced students who are interested in complexity science and what it means for strategy, organization and management theory and organizational change.

Democratic governance and evaluation. - Hanberger, A. (Sixth EES (European Evaluation Society) conference, Berlin, Germany, 2004)
This paper, presented by Anders Hanberger at the Sixth EES (European Evaluation Society) Conference in Berlin, Germany (September 30-October 2, 2004) argues that governance, democracy and evaluation impact each in different ways. It offers a discussion centred around the evaluation of three general democratic governance models and the implications of leading democratic evaluations. "Since governance and democracy are changing phenomena, and evaluation is embedded in these structures, there is a need to illuminate and discuss the role of evaluation. Evaluation is to most people thought of as a democratic tool, but what do we mean with democratic evaluation? Furthermore, what is the role of evaluation in times when democracy and governance are changing? The many meanings of democracy and the shifting role of evaluation in various democratic governance settings are also a motive for discussing governance and democratic evaluation. Governance issues can be discussed in relation to different political systems. However, in this paper the discussion is confined to democratic governance systems. The premise of this paper is that governance, democracy and evaluation affect one another in different ways. Governance is intertwined with democracy, and democracy and governance can be maintained or strengthened by evaluation, for example. Because different models of governance and democracy presuppose one another, evaluating governance models, or programme processes/outcomes where a specific governance model sets up the context, have implications for the model under scrutiny and subsequently for democracy. Accordingly, the implications of democratic evaluations need to be discussed in various ways. For analytical purpose democracy and governance are sometimes kept apart." (Hanberger, 2004)​

The power of positive deviance - Marsh, David R; Schroeder, Dirk G; Dearden, Kirk A; Sternin, Jerry; Sternin, Monique (BMJ : British Medical Journal, 2004)
Identifying individuals with better outcome than their peers (positive deviance) and enabling communities to adopt the behaviours that explain the improved outcome are powerful methods of producing change

Organisational Learning in NGOs: Creating the motive, means and opportunity - Britton, Bruce (Intrac, 2005)

Performance Story - Dart, J.; Mayne, J. (Encyclopedia of Evaluation, 2005)
This is a concise description of ‘Performance Story’ written by Jess Dart and John Mayne for the Sage ‘Encyclopaedia of Evaluation’.

The 'Most Significant Change' (MSC) Technique - Davies, Rick; Dart, Jess (CARE International, 2005)
This publication is aimed at organisations, community groups, students and academics who wish to use MSC to help monitor and evaluate their social change programs and projects, or to learn more about how it can be used. The technique is applicable in many different sectors, including agriculture, education and health, and especially in development programs. It is also applicable to many different cultural contexts. MSC has been used in a wide variety of countries by a range of organisations. By 2004, MSC had been used both by NGOs and governments in Africa, Asia, Latin America, Europe and Australasia.

Innovation histories: A method from learning from experience - Douthwaite, B; Ashby, J (ILAC Brief, 2005)
Preparing an ‘innovation history’ is a method for recording and reflecting on an innovation process. People who have been involved in the innovation jointly construct a detailed written account (sometimes referred to as a ‘learning history’) based on their recollections and on available documents. The process of preparing this history stimulates discussion, reflection and learning amongst stakeholders. Subsequent planning can build on the lessons learned, formulate a shared vision and act as a catalyst for change. Based on the initial detailed account of the innovation process, more concise informational products can be prepared that summarize the innovation process for wider dissemination of findings. These may include public awareness materials, policy briefs or articles in professional journals.

Donors' Learning Difficulties: Results, Relationships and Responsibilities - Eyben, Rosalind (IDS Bulletin, 2005)

Process Monitoring of Impacts: Towards a new approach to monitor the implementation of Structural Fund Programmes - Hummelbrunner, Richard; Huber, Wolf; Arbter, Roland (ÖAR Regionalberatung, 2005)

Is your evidence robust enough? Questions for policy makers and practitioners - Shaxson, Louise (Evidence & Policy: A Journal of Research, Debate and Practice, 2005)
This article examines the reasons we need evidence for policy, discusses where evidence is needed in the policy-making process, and the nature of the evidence base for strategy and policy. Working relationships between policy makers and their advisers are key: as policy makers come from a variety of backgrounds, developing a common language helps set discussions about the robustness of the evidence base on a sound footing. The article identifies five components of robustness, proposes a series of questions that could be used to address them and discusses the implications for the processes of policy making.

Outcome mapping: A method for tracking behavioural changes in development programs - Smutylo, Terry (ILAC Brief, 2005)
This guide published by the Institutional Learning and Change (ILAC) Initiative provides a detailed overview of using outcome mapping as an evaluation tool. Contents Expressing results as changes in behaviour Outcome mapping terms The three stages of outcome mapping Figure 1. The three stages and twelve steps of outcome mapping Stage 1. Intentional design Figure 2. The four basic questions of the intentional design stage Stage 2. Outcome and performance monitoring Stage 3. Evaluation planning Using outcome mapping The Ceja Andina Project The Agro-industry and Market Development project for Arracacha

Adaptive management of natural resources: theory, concepts, and management institutions. - Stankey, George H.; Clark, Roger N.; Bormann, Bernard T. (U.S. Department of Agriculture, Forest Service, Pacific Northwest Research Station, 2005)
This report reviews the extensive and growing literature on the concept and application of adaptive management. Adaptive management is a central element of the Northwest Forest Plan and there is a need for an informed understanding of the key theories, concepts, and frameworks upon which it is founded. Literature from a diverse range of ﬁelds including social learning, risk and uncertainty, and institutional analysis was reviewed, particularly as it related to application in an adaptive management context. The review identiﬁes opportunities as well as barriers that adaptive management faces. It concludes by describing steps that must be taken to implement adaptive management.

A mini-primer of critical systems heuristics. - Ulrich, W. (2005)
"Critical Systems Heuristics," also just called "Critical Heuristics" or "CSH," is a framework for reflective practice based on practical philosophy and systems thinking. The basic idea of CSH is to support boundary critique – a systematic effort of handling boundary judgments critically. Boundary judgments determine which empirical observations and value considerations count as relevant and which others are left out or are considered less important. Because they condition both "facts" and "values," boundary judgments play an essential role when it comes to assessing the meaning and merits of a claim. Their systematic discussion can help bridge differences of perspectives across disciplines and between experts and non-experts. They also lend themselves to a specific critical employment, called emancipatory boundary critique, against claims that do not uncover their underlying boundary assumptions. CSH can thus serve as a tool for coproducing knowledge as well as for critical and emancipatory purposes on the part of people concerned by, but not necessarily involved in, the definition of relevant facts and values.

A Brief Introduction to Critical Systems Heuristics (CSH) - Ulrich, Werner (2005)

Accountability Myopia: Losing Sight of Organizational Learning - Ebrahim, Alnoor (Nonprofit and Voluntary Sector Quarterly, 2005)
This article challenges a normative assumption about accountability in organizations: that more accountability is necessarily better. More specifically, it examines two forms of “myopia” that characterize conceptions of accountability among service-oriented nonprofit organizations: (a) accountability as a set of unconnected binary relationships rather than as a system of relations and (b) accountability as short-term and rule-following behavior rather than as a means to longer-term social change. The article explores the effects of these myopias on a central mechanism of accountability in organizations—evaluation—and proposes a broader view of accountability that includes organizational learning. Future directions for research and practice are elaborated.
Keywords: IMPORTANT

Your Company’s Secret Change Agents - Pascale, Richard T.; Sternin, Jerry (Harvard Business Review, 2005)
Somewhere in your organization, groups of people are already doing things differently and better. To create lasting change, find these areas of positive deviance and fan their flames.

Ideas for Development - Chambers, Robert (Routledge, 2005)
Our world seems entangled in systems increasingly dominated by power, greed, ignorance, self-deception and denial, with spiralling inequity and injustice. Against a backdrop of climate change, failing ecosystems, poverty, crushing debt and corporate exploitation, the future of our world looks dire and the solutions almost too monumental to consider. Yet all is not lost. Robert Chambers, one of the ?glass is half full? optimists of international development, suggests that the problems can be solved and everyone has the power at a personal level to take action, develop solutions and remake our world as it can and should be. Chambers peels apart and analyses aspects of development that have been neglected or misunderstood. In each chapter, he presents an earlier writing which he then reviews and reflects upon in a contemporary light before harvesting a wealth of powerful conclusions and practical implications for the future. The book draws on experiences from Africa, Asia and elsewhere, covering topics and concepts as wide and varied as irreversibility, continuity and commitment; administrative capacity as a scarce resource; procedures and principles; participation in the past, present and future; scaling up; behaviour and attitudes; responsible wellbeing; and concepts for development in the 21st century.

Appreciative Inquiry: An approach for learning and change based on our own best practices​ - Acosta, Anne; Douthwaite, Boru (ILAC Brief, 2005)
Since it was conceptualized in the late 1980s as a research methodology and change paradigm, the technique of ‘appreciative inquiry’ (AI) has proved to be highly effective for capturing the positive features of an organization or social system and energizing the members to strive for higher levels of performance. This Brief outlines the basic principles and methods of AI, describes various domains in which it has been undertaken and provides a recent example of its use in a centre affiliated with the Consultative Group on International Agricultural Research (CGIAR).

Learning in the Thick of It - Darling, Marilyn; Parry, Charles; Moore, Joseph (Harvard Business Review, 2005)
After-action reviews identify past mistakes but rarely enhance future performance. Companies wanting to fully exploit this tool should look to its master: the U.S. Army’s standing enemy brigade, where soldiers learn and improve even in the midst of battle.
Keywords: Aerospace sector; Corporate governance; Decision making and problem solving; Defense industry; Defense sector; Fabrication and manufacturing; Meeting management; Military; North America; Organizational culture; Presentation skills; Project management; Psychology; Telecom

Management challenges to implementing agile processes in traditional development organizations - Boehm, B.; Turner, R. (IEEE Software, 2005)
Discussions with traditional developers and managers concerning agile software development practices nearly always contain two somewhat contradictory ideas. They find that on small, stand-alone projects, agile practices are less burdensome and more in tune with the software industry's increasing needs for rapid development and coping with continuous change. Managers face several barriers, real and perceived, when they try to bring agile approaches into traditional organizations. They categorized the barriers either as problems only in terms of scope or scale, or as significant general issues needing resolution. From these two categories, we've identified three areas - development process conflicts, business process conflicts, and people conflicts - that we believe are the critical challenges to software managers of large organizations in bringing agile approaches to bear in their projects.
Keywords: Aerospace engineering; Aerospace materials; Agile methods; Agile software development; Automatic testing; Business processes; Computer industry; DP industry; Programming; Project management; Refining; Software engineering; Software management; Software systems; development process conflicts; process integration; software development management; software industry; systems engineering; traditional development organizations

Why Software Fails - We waste billions of dollars each year on entirely preventable mistakes - Robert N., Charette (IEEE Spectrum, 2005)
We waste billions of dollars each year on entirely preventable mistakes. The biggest tragedy is that software failure is for the most part predictable and avoidable. Unfortunately, most organizations don't see preventing failure as an urgent matter, even though that view risks harming the organization and maybe even destroying it. Understanding why this attitude persists is not just an academic exercise; it has tremendous implications for business and society.

Rapid Results!: How 100-Day Projects Build the Capacity for Large-Scale Change - Schaffer, Robert H.; Ashkenas, Ron (Jossey-Bass, 2005)
Rapid Results! shows how to make large-scale changes succeed  by using 100-day results-producing projects to develop this vital implementation capability. Written by Robert H. Schaffer, Ronald N. Ashkenas, and their associates—leaders in the field of change management—Rapid Results! describes an approach that has been field-tested by real organizations of every size and description to improve performance and speed the pace of change. Rapid results projects produce results quickly, introduce new work patterns, and enable participants to learn a variety of lessons about managing change. Step by step, the book describes how the use of rapid-cycle, or 100-day, projects   will multiply your organization’s power to succeed at large-scale change. Schaffer and Ashkenas specifically outline the concept behind 100-day projects and show you how to Set up the architecture to implement rapid results projects Improve operational performance and also attain hard results in the soft areas of management Build rapid results into major organizational change such as reorganization, acquisition integration, and international development Use rapid results to drive leadership development and culture change

The Use and Abuse of the Logical Framework Approach: A Review of International Development NGOs' Experiences - Bakewell, Oliver; Garbutt, Anne (Sida, 2005)
The logical framework approach (LFA) has come to play a central role in the planning and management of development interventions over the last twenty years. Although the logical framework has become universally known, it is far from universally liked. It has been the subject of much criticism over the years, concerning both the theoretical basis of the approach, and the way it is applied in practice. In this review, we have attempted to take stock of the current views of international development NGOs on the LFA and the ways in which they use it.

The Samaritan's Dilemma: The Political Economy of Development Aid - Gibson, Clark C.; Andersson, Krister; Ostrom, Elinor; Shivakumar, Sujai (Oxford University Press, 2005)
What's wrong with foreign aid? Many policymakers, aid practitioners, and scholars have called into question its ability to increase economic growth, alleviate poverty, or promote social development. At the macro level, only tenuous links between development aid and improved living conditions have been found. At the micro level, only a few programs outlast donor support and even fewer appear to achieve lasting improvements. The authors of this book argue that much of aid's failure is related to the institutions that structure its delivery. These institutions govern the complex relationships between the main actors in the aid delivery system and often generate a series of perverse incentives that promote inefficient and unsustainable outcomes. In their analysis, the authors apply the theoretical insights of the new institutional economics to several settings. First, they investigate the institutions of Sida, the Swedish aid agency, to analyze how that aid agency's institutions can produce incentives inimical to desired outcomes, contrary to the desires of its own staff. Second, the authors use cases from India, a country with low aid dependence, and Zambia, a country with high aid dependence, to explore how institutions on the ground in recipient countries also mediate the effectiveness of aid. Throughout the book, the authors offer suggestions about how to improve aid's effectiveness. These suggestions include how to structure evaluations in order to improve outcomes, how to employ agency staff to gain from their on-the-ground experience, and how to engage stakeholders as "owners" in the design, resource mobilization, learning, and evaluation processes of development assistance programs.

Alps - Accountability, Learning and Planning System - ActionAid (ActionAid International, 2006)
Alps is ActionAid’s over arching accountability framework, containing within it our programme planning system. Alps is distinctive in that it is strongly driven by principles, and sets out necessary personal attitudes and behaviours alongside organisational processes for planning, strategy formulation, learning, monitoring reviews/evaluations and audit. Alps defines our standards, not only about what we do but also how we do it. Alps is part of ActionAid’s human rights-based work.

Participation by the poor in Luang Prabang tourism economy: current earnings and opportunities for expansion - Ashley, Caroline (ODI, 2006)

The Success Case Method: A Simple Evaluation Tool to Identify Critical Success Factors and Program Impa - Bell, Catherine; McDonalds, Diane (2006 Australian Evaluation Society International Conference, 2006)
Identification and reporting of critical success factors and program impact in an efficient, yet comprehensive manner is an inherent difficulty facing many evaluators of large-scale evaluations. This paper details how two evaluators encountered such problems in the initial review of a large-scale initiative and then successfully addressed these issues through the application of the Success Case Method in a subsequent evaluation of the same program. The Success Case Method is a down-to-earth evaluation tool that can be used for: finding out what is working and what is not, which also provides accurate and trustworthy information that can be used to make timely decisions (Brinkerhoff, 2003, p.3). This paper reports on the advantages of applying this approach to the evaluation of the Primary Welfare Officer Initiative (PWOI), a program that aims to improve the capacity of schools to support students at risk of disengagement and who are not achieving their educational potential.

Poverty Unperceived: Traps, Biases and Agenda - Chambers, Robert (IDS Working Paper 270, 2006)

Planners versus Searchers in Foreign Aid - Easterly, William (Asian Development Review, 2006)
Only for the recipients of foreign aid is something akin to central planning seen as a way to achieve prosperity. The end of poverty is achieved with free markets and democracy—where decentralized “searchers” look for ways to meet individual needs—not Poverty Reduction Strategy Papers (PRSPs) to achieve Millennium Development Goals (MDGs). The PRSPs and MDGs create lots of bureaucracy but hold no one specific agency in foreign aid accountable for any one specific task. Planners in foreign aid use the old failed models of the past—the “Financing Gap”, the “poverty trap”, the government-to-government aid model; and the “expenditures = outcomes” mentality. Searchers in foreign aid would imitate the feedback and accountability of markets and democracy to provide goods and services to individuals until homegrown markets and democracy end poverty in the society as a whole. An example of the more promising “searchers” approach in foreign aid is 2006 Nobel Peace Laureate Mohammad Yunus and Grameen Bank.

Five Misunderstandings About Case-Study Research - Flyvbjerg, Bent (Qualitative Inquiry, 2006)
This article examines five common misunderstandings about case-study research: (a) theoretical knowledge is more valuable than practical knowledge; (b) one cannot generalize from a single case, therefore, the single-case study cannot contribute to scientific development; (c) the case study is most useful for generating hypotheses, whereas other methods are more suitable for hypotheses testing and theory building; (d) the case study contains a bias toward verification; and (e) it is often difficult to summarize specific case studies. This article explains and corrects these misunderstandings one by one and concludes with the Kuhnian insight that a scientific discipline without a large number of thoroughly executed case studies is a discipline without systematic production of exemplars, and a discipline without exemplars is an ineffective one. Social science may be strengthened by the execution of a greater number of good case studies.

Citizen Participation in Representative Democracy - Fung, Archon (Post Party Politics. Can participation reconnect people and government?, 2006)
ENTRADA CREADA PARA PODER CITAR EL CAPÍTULO

Varieties of Participation in Complex Governance - Fung, Archon (Public Administration Review, 2006)
The multifaceted challenges of contemporary governance demand a complex account of the ways in which those who are subject to laws and policies should participate in making them. This article develops a framework for understanding the range of institutional possibilities for public participation. Mechanisms of participation vary along three important dimensions: who participates, how participants communicate with one another and make decisions together, and how discussions are linked with policy or public action. These three dimensions constitute a space in which any particular mechanism of participation can be located. Different regions of this institutional design space are more and less suited to addressing important problems of democratic governance such as legitimacy, justice, and effective administration.

Finding the Spaces for Change: A Power Analysis - Gaventa, John (IDS Bulletin, 2006)

Challenging the Boundaries of the Possible: Participation, Knowledge and Power - Gaventa, John; Cornwall, Andrea (IDS Bulletin, 2006)

Deconstructing Adaptive Management: Criteria for Applications to Environmental Management - Gregory, R.; Ohlson, D.; Arvai, J. (Ecological Applications, 2006)
[The concept of adaptive management has, for many ecologists, become a foundation of effective environmental management for initiatives characterized by high levels of ecological uncertainty. Yet problems associated with its application are legendary, and many of the initiatives promoted as examples of adaptive management appear to lack essential characteristics of the approach. In this paper we propose explicit criteria for helping managers and decision makers to determine the appropriateness of either passive or active adaptive-management strategies as a response to ecological uncertainty in environmental management. Four categories of criteria--dealing with spatial and temporal scale, dimensions of uncertainty, the evaluation of costs and benefits, and institutional and stakeholder support--are defined and applied using hypothetical yet realistic case-study scenarios that illustrate a range of environmental management problems. We conclude that many of the issues facing adaptive management may have less to do with the approach itself than with the indiscriminate choice of contexts within which it is now applied.]

Developmental Evaluation - Patton, Michael Quinn (The Nonprofit Quarterly, 2006)

Conflict Sensitive Programme Management: A quick guide - SDC (SDC, 2006)

Conflict-sensitive programme management (CSPM) - SDC (2006)

Multiple case study analysis - Stake, Robert E. (The Guilford Press, 2006)
Examining situational complexity is a vital part of social and behavioral science research. This engaging text provides an effective process for studying multiple cases--such as sets of teachers, staff development sessions, or clinics operating in different locations--within one complex program. The process also can be used to investigate broadly occurring phenomena without programmatic links, such as leadership or sibling rivalry. Readers learn to design, analyze, and report studies that balance common issues across the group of cases with the unique features and context of each case. Three actual case reports from a transnational early childhood program illustrate the author's approach, and helpful reproducible worksheets facilitate multicase recording and analysis.
Keywords: Case method; Cross-cultural studies; Education; Europe, Eastern; Research Methodology; Step by Step (Program)

Horizontal Evaluation: Stimulating social learning among peers - Thiele, G; velasco, C; Manrique, K (ILAC Brief, 2006)
Horizontal evaluation is a flexible evaluation method that combines self-assessment and external review by peers. We have developed and applied this method for use within an Andean regional network that develops new methodologies for research and development (R&D). The involvement of peers neutralizes the lopsided power relations that prevail in traditional external evaluations, creating a more favourable atmosphere for learning and improvement. The central element of a horizontal evaluation is a workshop that brings together a group of ‘local participants’ who are developing a new R&D methodology and a group of ‘visitors’ or ‘peers’ who are also interested in the methodology. The workshop combines presentations about the methodology with field visits, small group work and plenary discussions. It elicits and compares the perceptions of the two groups concerning the strengths and weaknesses of the methodology; it provides practical suggestions for improvement, which may often be put to use immediately; it promotes social learning among the different groups involved; and it stimulates further experimentation with and development of the methodology in other settings.

Information and Communications Technology for Development (ICT4D)-A design challenge? - Tongia, Rahul; Subrahmanian, Eswaran (IEEE, 2006)
Keywords: IMPORTANT

Empowerment Evaluation Blog - Fetterman, David (2006)
This blog, by Dr David Fetterman, provides a range of resources on empowerment evaluation theory and practice. The blog includes links to videos, guides and relevant academic literature that provide a detailed analysis and discussion of using empowerment evaluation.

Understanding Networks: The functions of research policy networks - Mendizabal, Enrique (ODI, 2006)
We are constantly talking about networks. Banks use their networks to offer global services to customers; airlines fly passengers all over the world via their networks of partners; news agencies use media networks to keep us informed every minute of the day; and terrorist networks threaten citizens around the world. The importance of networks extends to the development sector: they organise civil society to advocate for and implement change; they link the local with the global, the private with the public; and they provide spaces for the creation, sharing and dissemination of knowledge. In a way, networks seem to make anything and everything happen. But we have yet to understand what they are and what they can and cannot do. In the development literature, a huge variety of policy and social network concepts and applications exists. This paper attempts to set out a framework to help clarify what research policy networks do.

Agile Software Development: Adaptive Systems Principles and Best Practices - Meso, Peter; Jain, Radhika (Information Systems Management, 2006)
Today's environments of increasing business change require software development methodologies that are more adaptable. This article examines how complex adaptive systems (CAS) theory can be used to increase our understanding of how agile software development practices can be used to develop this capability. A mapping of agile practices to CAS principles and three dimensions (product, process, and people) results in several recommendations for “best practices” in systems development.
Keywords: IMPORTANT

Herramientas de Conocimiento y Aprendizaje: Una Guía para Organizaciones Humanitarias y de Desarrollo - Ramalingam, Ben (ODI, 2006)
This toolkit presents entry points and references to the wide range of tools and methods that have been used to facilitate improved knowledge and learning in the development and humanitarian sectors.
Keywords: spanish

Tools for Knowledge and Learning: A Guide for Development and Humanitarian Organisations - Ramalingam, Ben (ODI, 2006)
This toolkit presents entry points and references to the wide range of tools and methods that have been used to facilitate improved knowledge and learning in the development and humanitarian sectors.

Resilience Thinking: Sustaining Ecosystems and People in a Changing World - Walker, Brian; Salt, David; Reid, Walter V. (Island Press, 2006)
Increasingly, cracks are appearing in the capacity of communities, ecosystems, and landscapes to provide the goods and services that sustain our planet's well-being. The response from most quarters has been for "more of the same" that created the situation in the first place: more control, more intensification, and greater efficiency. "Resilience thinking" offers a different way of understanding the world and a new approach to managing resources. It embraces human and natural systems as complex entities continually adapting through cycles of change and seeks to understand the qualities of a system that must be maintained or enhanced in order to achieve sustainability. It explains why greater efficiency by itself cannot solve resource problems and offers a constructive alternative that opens up options rather than closing them down. In "Resilience Thinking", scientist Brian Walker and science writer David Salt present an accessible introduction to the emerging paradigm of resilience. The book arose out of appeals from colleagues in science and industry for a plainly written account of what resilience is all about and how a resilience approach differs from current practices. Rather than complicated theory, the book offers a conceptual overview along with five case studies of resilience thinking in the real world. It is an engaging and important work for anyone interested in managing risk in a complex world.

Taking Stock of Empowerment Evaluation: An Empirical Review - Miller, Robin Lin; Campbell, Rebecca (American Journal of Evaluation, 2006)
Empowerment evaluation entered the evaluation lexicon in 1993. Since that time, it has attracted many adherents, as well as vocal detractors. A prominent issue in the debates on empowerment evaluation concerns the extent to which empowerment evaluation can be readily distinguished from other approaches to evaluation that share with it an emphasis on participatory and collaborative processes, capacity development, and evaluation use. A second issue concerns the extent to which empowerment evaluation actually leads to empowered outcomes for those who have participated in the evaluation process and those who are the intended beneficiaries of the social programs that were the objects of evaluation. The authors systematically examined 47 case examples of empowerment evaluation published from 1994 through June 2005. The results suggest wide variation among practitioners in adherence to empowerment evaluation principles and weak emphasis on the attainment of empowered outcomes for program beneficiaries. Implications for theory and practice are discussed.

Reframing Complexity: A Four-Dimensional Approach to Organizational Diagnosis, Development and Change - Gallos, Joan V. (Organization Development: A Jossey-Bass Reader, 2006)
This is the third book in the Jossey–Bass Reader series, Organization Development: A Jossey–Bass Reader. This collection will introduce the key thinkers and contributors in organization development including Ed Lawler, Peter Senge, Chris Argyris, Richard Hackman, Jay Galbraith, Cooperrider, Rosabeth Moss Kanter, Bolman & Deal, Kouzes & Posner, and Ed Schein, among others. "Without reservations I recommend this volume to those students of organizational behavior who want an encyclopedia of OD to gain a perspective on the past, present, and future...." Jonathan D. Springer of the American Psychological Association.

Building effective research policy networks: linking function and form - Mendizabal, Enrique (ODI, 2006)
This paper looks at the factors that affect the key structural characteristics of research policy networks in an attempt to develop a methodology for studying and understanding what networks do and how. It builds on previous work on the roles and functions that networks carry out and focuses on their structural characteristics. The literature on networks is explored to identify the main and most common factors affecting their structure, and then the paper considers the possible effects of these structural factors on a network's ability to perform one or more of these functions based on some of the lessons learned from a study of seven research policy networks in Peru. The paper provides a menu of factors and characteristics worth considering when intending to build effective networks.

Engaging scientists through institutional histories - Prasad, Shambu; Hall, Andrew; Thummuru, Laxmi (ILAC Brief, 2006)
An institutional history is a narrative that records key points about how institutional arrangements – new ways of working – evolve over time creating more effective ways to achieve goals. It can be used to document institutional innovations in projects and to highlight barriers to change. An institutional history draws out and synthesizes lessons for research organizations and partners as well as for others in similar circumstances.

Spaces for Change? The Politics of Citizen Participation in New Democratic Arenas - Cornwall, Andrea; Vera Schattan Coelho (Zed Books, 2006)
The book Spaces for Change?: The Politics of Citizen Participation in New Democratic Arenas

Using Randomization in Development Economics Research: A Toolkit - Duflo, Esther; Glennerster, Rachel; Kremer, Michael (National Bureau of Economic Research, 2006)
This paper is a practical guide (a toolkit) for researchers, students and practitioners wishing to introduce randomization as part of a research design in the field. It first covers the rationale for the use of randomization, as a solution to selection bias and a partial solution to publication biases. Second, it discusses various ways in which randomization can be practically introduced in a field settings. Third, it discusses designs issues such as sample size requirements, stratification, level of randomization and data collection methods. Fourth, it discusses how to analyze data from randomized evaluations when there are departures from the basic framework. It reviews in particular how to handle imperfect compliance and externalities. Finally, it discusses some of the issues involved in drawing general conclusions from randomized evaluations, including the necessary use of theory as a guide when designing evaluations and interpreting results.

From PRA to PLA and pluralism: practice and theory - Chambers, Robert (2007)
PRA (participatory rural appraisal) and the more inclusive PLA (participatory learning and action) are families of participatory methodologies which have evolved as behaviours and attitudes, methods, and practices of sharing. During the 1990s and 2000s PRA/PLA has spread and been applied in most countries in the world. Among the multifarious domains of application, some of the more common have been natural resource management and agriculture, programmes for equity, empowerment, rights and security, and community-level planning and action. Related participatory methodologies which have co-evolved and spread widely as movements include farmer participatory research, Integrated Pest Management, Reflect, Stepping Stones and Participatory Geographic Information Systems. Ideologically and epistemologically PRA/PLA seeks and embodies participatory ways to empower local and subordinate people, enabling them to express and enhance their knowledge and take action. It can be understood as having three main components: facilitators’ behaviours, attitudes and mindsets linked with precepts for action; methods which combine visuals, tangibles and groups; and sharing without boundaries. The interplay of these resonates with theories of chaos, complexity, emergence and deep simplicity, especially self-organising systems on the edge of chaos. Good practice has moved towards an eclectic pluralism in which branding, labels, ownership and ego give way to sharing, borrowing, improvisation, creativity and diversity, all these complemented by mutual and critical reflective learning and personal responsibility. Keywords: participatory methodologies; networks; pluralism; practice; theory.

Using Adaptive Management to Meet Conservation Goals - Franklin, Thomas M; Helinski, Ronald; Manale, Andrew (Fish and Wildlife Response to Farm Bill Conservation Practices, 2007)
Natural resource professionals should know whether or not they are doing an effective job of managing natural resources. Their decision-making process should produce the kind of results desired by the public, elected officials, and their agencies’ leadership. With billions of dollars spent each year on managing natural resources, accountability is more important than ever. Producing results is the key to success. Managers must have the necessary data to make enlightened decisions during program implementation—not just at the conclusion of a program. Adaptive management is described as an adapt-and-learn methodology as it pertains to implementing Farm Bill conservation practices. Four regional case studies describe how adaptive management is being applied by practicing fish and wildlife managers. Indicators were identified to monitor and evaluate contributions to fish and wildlife habitat for each of the case studies. Data collected at each stage of the studies were used to make mid-course adjustments that enabled leadership to improve or enhance ongoing management actions.

Typology of sociotechnical transition pathways - Geels, Frank W.; Schot, Johan (Research Policy, 2007)
Contributing to debates about transitions and system changes, this article has two aims. First, it uses criticisms on the multi-level perspective as stepping stones for further conceptual reﬁnements. Second, it develops a typology of four transition pathways: transformation, reconﬁguration, technological substitution, and de-alignment and re-alignment. These pathways differ in combinations of timing and nature of multi-level interactions. They are illustrated with historical examples.

Good Enough Governance Revisited - Grindle, Merilee S. (Development Policy Review, 2007)
The concept of good enough governance provides a platform for questioning the long menu of institutional changes and capacity-building initiatives currently deemed important (or essential) for development. Nevertheless, it falls short of being a tool to explore what, specifically, needs to be done in any real world context. Thus, as argued by the author in 2004, given the limited resources of money, time, knowledge, and human and organisational capacities, practitioners are correct in searching for the best ways to move towards better governance in a particular country context. This article suggests that the feasibility of particular interventions can be assessed by analysing the context for change and the implications of the content of the intervention being considered.

Adaptive Management for International Development Programs - Loveridge, Donna (Australasian Evaluation Society Conference, 2007)
Capacity development, that is “the process whereby people, organisations and society as a whole unleash, strengthen, create, adapt and maintain capacity over time” (OECD 2005) has been a key aim of international aid programs. However, capacity development efforts have not met with resounding success despite approximately 25%, or USD15 billion a year, being spent by donors in recent years on technical assistance1 which has predominantly been aimed at developing capacity. A 1998 review by the World Bank (World Bank 1998) found that the success rate for capacity development efforts was between 30 – 40%. The Commission for Africa (2005) noted in 2005 that achievements were below expectations. The OECD (2007) sees capacity development as being one of the areas which are least responsive to development assistance and therefore one of the greatest challenges. This paper proposes that development practitioners and donors could benefit from taking an evaluative inquiry-type of approach to the design, implementation and monitoring and evaluation of capacity development programs. An alternative approach, “adaptive management”, is proposed. Adaptive management moves away from a rational linear A + B = C approach to capacity development towards constructing and testing theories of change2 for knowledge generation, adaptation and program improvement.

Information needs and policy change - Potter, Stephen; Subrahumanian, Ramya (Sage, 2007)

Using Emergence to Take Social Innovation to Scale - Wheatley, Margaret; Frieze, Deborah (Fieldnotes, 2007)
In spite of current ads and slogans, the world doesn’t change one person at a time. It changes as networks of relationships form among people who discover they share a common cause and vision of what’s possible. This is good news for those of us intent on changing the world and creating a positive future. Rather than worry about critical mass, our work is to foster critical connections. We don’t need to convince large numbers of people to change; instead, we need to connect with kindred spirits. Through these relationships, we will develop the new knowledge, practices, courage, and commitment that lead to broad-based change. But networks aren’t the whole story. As networks grow and transform into active, working communities of practice, we discover how Life truly changes, which is through emergence. When separate, local efforts connect with each other as networks, then strengthen as communities of practice, suddenly and surprisingly a new system emerges at a greater level of scale. This system of influence possesses qualities and capacities that were unknown in the individuals. It isn’t that they were hidden; they simply don’t exist until the system emerges. They are properties of the system, not the individual, but once there, individuals possess them. And the system that emerges always possesses greater power and influence than is possible through planned, incremental change. Emergence is how Life creates radical change and takes things to scale. Emergence has a life-cycle. It begins with networks, shifts to intentional communities of practice and evolves into powerful systems capable of global influence. Since its inception in 1992, The Berkana Institute has striven to learn how living systems work, how they emerge from networks to communities to systems of influence. In our global work—primarily with economically poor communities in many different nations—we have experimented actively with emergence in many different contexts. We have demonstrated what’s possible when we connect people across difference and distance. By applying the lessons of living systems and working intentionally with emergence and its life-cycle, we have become confident that local social innovations can be taken to scale and provide solutions to many of the world’s most intractable issues.

Responding to change: Learning to adapt in development cooperation - Engel, Paul; Keijzer, Niels; Ørnemark, Charlotte (Policy Management Brief 19, 2007)

Making Outcome Mapping Work - Evolving experiences from around the World - Jones, Harry (Outcome Mapping Learning Community, 2007)

The Knowledge-Creating Company - Nonaka, Ikujiro (Harvard Business Review, 2007)
Editor’s Note: This 1991 article helped popularize the notion of “tacit” knowledge—the valuable and highly subjective insights and intuitions that are difficult to capture and share because people carry them in their heads. Years later, the piece can still startle a reader with its views of organizations and of the types of knowledge that inform […]
Keywords: Creativity; Innovation; Product development; Research & development

Buzzwords and fuzzwords: deconstructing development discourse - Cornwall, Andrea (Development in Practice, 2007)

The Aid Chain: Coercion and Commitment in Development NGOs - Wallace, Tina; Bornstein, Lisa; Chapman, Jennifer (Practical Action, 2007)
Significant proportions of aid already flow through the non-governmental sector, but questions are increasingly being asked about the role of NGOs and whether they can deliver on their ambitious claims. This study examines conditionality and mutual commitment between international aid donors and recipient NGOs, North and South. Fieldwork and case study material from Uganda and South Africa are used to support the authors’ contention that the fast changing aid sector has--in the context of a dynamic policy environment--encouraged the mainstreaming of a managerial approach that does not admit of any analysis of power relations or cultural diversity. This increasing--essentially technical-- definition of the roles of NGOs has worked to limit the extent of the very development that the organizations were initially established to promote.

A diagnostic approach for going beyond panaceas - Ostrom, E. (Proceedings of the National Academy of Sciences, 2007)

The White Man's Burden: Why the West's Efforts to Aid the Rest Have Done So Much Ill and So Little: Why the West's Efforts to Aid the Rest Have Done So Much Ill and So Little Good - Easterly, William (Oxford University Press, 2007)
We are all aware of the extreme hunger and poverty that afflict the world's poor. We hear the facts, see the images on television, buy the T-shirt and are moved as individuals and governments to dig deep into our pockets. Yet what happens to all this aid? Why after 50 years and $2.3 trillion are there still children dying for lack of twelve cents medicine? Why are there so many people still living on less than $1 a day without clean water, food, sanitation, shelter, education or medicine? In The White Man's Burden William Easterly, acclaimed author and former economist at the World Bank, addresses these twin tragedies head on. While recognising the energy and compassion behind the campaign to make poverty history he argues urgently and powerfully that grand plans and good intentions are a part of the problem not the solution. Giving aid is not enough, we must ensure that it reaches the people who need it most and the only way to make this happens is through accountability and by learning from past experiences. Without claiming to have all the answers, William Easterly chastises the complacent and patronising attitude of the West that attempts to impose solutions from above. In this book, which is by turns angry, moving, irreverent but always rigorous, he calls on each and everyone of us to take responsibility, whether donors, aid workers or ordinary citizens, so that more aid reaches the people it is supposed to help, the mother who cannot feed her children, the little girl who has to collect firewood rather than go to school, the father who cannot work because he has been crippled by war.

A Leader’s Framework for Decision Making - Snowden, Dave; Boone, Mary E. (Harvard Business Review, 2007)

The Art of Agile Development - Shore, James; Warden, Shane (O'Reilly Media, 2007)
The Art of Agile Development contains practical guidance for anyone considering or applying agile development for building valuable software. Plenty of books describe what agile development is or why it helps software projects succeed, but very few combine information for developers, managers, testers, and customers into a single package that they can apply directly. This book provides no-nonsense advice on agile planning, development, delivery, and management taken from the authors' many years of experience with Extreme Programming (XP). You get a gestalt view of the agile development process, including comprehensive guidance for non-technical readers and hands-on technical practices for developers and testers. The Art of Agile Development gives you clear answers to questions such as: How can we adopt agile development? Do we really need to pair program? What metrics should we report? What if I can't get my customer to participate? How much documentation should we write? When do we design and architect? As a non-developer, how should I work with my agile team? Where is my product roadmap? How does QA fit in? The book teaches you how to adopt XP practices, describes each practice in detail, then discusses principles that will allow you to modify XP and create your own agile method. In particular, this book tackles the difficult aspects of agile development: the need for cooperation and trust among team members. Whether you're currently part of an agile team, working with an agile team, or interested in agile development, this book provides the practical tips you need to start practicing agile development. As your experience grows, the book will grow with you, providing exercises and information that will teach you first to understand the rules of agile development, break them, and ultimately abandon rules altogether as you master the art of agile development."Jim Shore and Shane Warden expertly explain the practices and benefits of Extreme Programming. They offer advice from their real-world experiences in leading teams. They answer questions about the practices and show contraindications - ways that a practice may be mis-applied. They offer alternatives you can try if there are impediments to applying a practice, such as the lack of an on-site customer.--Ken Pugh, Author of Jolt Award Winner, Prefactoring "I will leave a copy of this book with every team I visit."--Brian Marick, Exampler Consulting
Keywords: IMPORTANT

Communications Strategic Intent With Systemigrams: Application to the Network-Enabled Challenge - Blair, Charles; Boardman, John; Sauser, Brian (Systems Engineering, 2007)
The U.K. Ministry of Defense (MoD) has mandated the development of a network enabled capability (NEC) across all of defense, aimed at producing agile military and nonmilitary effects via a network of networks. This paper provides an overview of NEC, representing it as a complex human activity system of systems (SoS), analysis of which cannot rely on purely traditional reductionist engineering approaches, requiring instead a soft-systems engineering approach. A literature review is then provided, covering nontraditional systems methodologies of the past 25 years, highlighting the more recent trend towards multimethodological practice. The paper introduces the systemic diagram, or systemigram, conceptual model, explaining its evolution from a form of visual language to its use as an appreciative learning system in a soft-systems methodology. Using the written prose of MoD policy makers, a systemigram model is constructed which represents the NEC concept, providing a systemic visualization of its complexity and an elucidation of the key SoS attributes of emergence, hierarchy, and boundary. Finally, the NEC systemigram is used in an example storyboarding technique, demonstrating its utility as a platform for stakeholder dialog leading towards a refined model that reflects a deeper understanding of NEC strategy. © 2007 Wiley Periodicals, Inc. Syst Eng 10:309–322, 2007

Historical roots of Agile Methods: Where did “Agile Thinking” come from? - Abbas, Noura; Gravell, Andrew M.; Wills, Gary B. (Springer Berlin Heidelberg, 2008)
The appearance of Agile methods has been the most noticeable change to software process thinking in the last fifteen years [16], but in fact many of the “Agile ideas” have been around since 70’s or even before. Many studies and reviews have been conducted about Agile methods which ascribe their emergence as a reaction against traditional methods. In this paper, we argue that although Agile methods are new as a whole, they have strong roots in the history of software engineering. In addition to the iterative and incremental approaches that have been in use since 1957 [21], people who criticised the traditional methods suggested alternative approaches which were actually Agile ideas such as the response to change, customer involvement, and working software over documentation. The authors of this paper believe that education about the history of Agile thinking will help to develop better understanding as well as promoting the use of Agile methods. We therefore present and discuss the reasons behind the development and introduction of Agile methods, as a reaction to traditional methods, as a result of people’s experience, and in particular focusing on reusing ideas from history.
Keywords: Agile methods; Software Development

Report on outcomes and get everyone involved: The Participatory Performance Story Reporting Technique - Dart, J. (Presented at the AES conference in Perth, September 2008, 2008)
This paper outlines the background and philosophy of Collaborative Outcomes Reporting (COR) and Performance Story Reporting (PSR), providing an overview of these emerging techniques and showing how they can be used as a framework for reporting on contribution to long-term outcomes (or targets) using mixed methods and participatory process. The report serves as an introduction to these approaches in evaluation and discusses their bias, limitations and where they might best be applied.

Why to be Wary of "Design for Developing Countries" - Donaldson, Krista (Ambidextrous, 2008)

Sara Earl Outcome Mapping pt 1, 2, and 3 - Earl, Sara (2008)
These three videos from Sarah Earl provide an introduction to the concepts of Outcome Mapping

A developmental Evaluation Primer - Gamble, Jamie A.A. (J.W. McConnell Family Foundation, 2008)

Success and Failure in eGovernment Projects - Heeks, Richard (eGovernment for Development, 2008)

Linking Assessment to Instruction: Using Dynamic Indicators of Basic Early Literacy Skills in an Outcomes-Driven Model - Kaminski, Ruth; Cummings, Kelli (Dynamic Measurement Group, 2008)
As educators increasingly are held responsible for student achievement, school personnel struggle to find ways to effectively document student responsiveness to interventions and track progress toward important outcomes. While many educators focus on high-stakes tests as a means of documenting student achievement of important outcomes, other assessment approaches may be better suited to assessing student progress. Assessment that can be used to adapt teaching to meet student needs is called formative assessment. Because the primary purpose of formative assessment is to support student learning, it may arguably be considered the most important assessment practice in which educators engage. This paper will focus on linking assessment to instruction to improve student outcomes through the use of Dynamic Indicators of Basic Early Literacy Skills (DIBELS) within an Outcomes-Driven Model.

Calibrating conservation: new tools for measuring success - Kapos, Valerie; Balmford, Andrew; Aveling, Rosalind; Bubb, Philip; Carey, Peter; Entwistle, Abigail; Hopkins, John; Mulliken, Teresa; Safford, Roger; Stattersfield, Alison; Walpole, Matt; Manica, Andrea (Conservation Letters, 2008)
Conservation practitioners, policy makers, and donors agree that there is an urgent need to identify which conservation approaches are most likely to succeed in order to use more effectively the limited resources available for conservation. While recently developed standards of good practice in conservation are helpful, a framework for evaluation is needed that supports systematic analysis of conservation effectiveness. A conceptual framework and scorecard developed by the Cambridge Conservation Forum help to address common constraints to evaluating conservation success: unclear objectives, ineffective information management, the long time frames of conservation outcomes, scarcity of resources for evaluation, and lack of incentives for such evaluation. For seven major categories of conservation activity, the CCF tools help clarify conservation objectives and provide a standardized framework that is a useful basis for managing information about project outcomes and existing conservation experience. By identifying key outcomes that can predict conservation success and can be assessed in relatively short time frames, they help to make more efficient use of scarce monitoring and evaluation resources. With wide application, the CCF framework and evaluation tool can provide a powerful platform for drawing on the experience of past and ongoing conservation projects to identify quantitatively factors that contribute to conservation success.
Keywords: Conservation effect; Conservation outcomes; Evaluation; Evidence-based conservation; Monitoring; conservation impact; framework; indicators; scorecard

Context-sensitive engagement: Lessons learned from Swiss experiences in South Asia for aid effectiveness in fragile scenarios - Paffenholz, Thania; Jütersonke, Oliver (CCDP, 2008)

HIV, food and drugs: Livelihoods, nutrition and Anti-retroviral Therapy (ART) in Kenya and Zambia - Samuels, Fiona; Rutenberg, Naomi (Briefing Paper, 2008)
Key points • ART has restored the health of many people living with HIV, but their livelihoods lag behind • Good nutrition is important for people on ART. Food supplementation can help, but is no substitute for sustainable livelihoods • The livelihoods of people on ART can be bolstered through skills, livelihood networks, assets and cash or food transfers

Scenarios: An Explorer's Guide - Shell International (Shell International BV, 2008)
Exploring the Future The future is ‘terra incognita’: although we may be able to guess the outcome of events that lie close to us, as we project beyond this we enter an unmapped zone full of uncertainty. Paradoxically, the range of options this reveals can seem paralysing. No one can definitively map the future, but we can explore the possibilities in ways that are specifically intended to support decision-making. At Shell we use scenario building to help us wrestle with the developments and behaviours that shape what the future may hold and prepare ourselves more effectively. We also believe it can inspire individuals and organisations to play a more active role in shaping a better future - for themselves, or even on a global scale. In this book, we use a metaphor of exploration and map-making to describe how we think about building scenarios. Like a set of maps describing different aspects of a landscape, scenarios provide us with a range of perspectives on what might happen, helping us to navigate more successfully. Exploration - of a territory or the future - involves both analytical thinking rooted in whatever facts are clear, and also informed intuition. This book describes the approach used to develop a set of global scenarios, ‘People and Connections’ several years ago under the guidance of Ged Davis. Since then, scenarios guided by Albert Bressand have been published, and more recently Shell has published a summary of its Energy Scenarios, ‘Scramble’ and ‘Blueprints’, developed under the guidance of the current leadership. These have built on, and extended, our approach. Indeed, Shell has been working with scenarios for almost 40 years, and we are still learning. Since the environment we live and work in is constantly changing, building scenarios demands continual innovation and creativity.

The Role of Outcome Mapping in Developing a Rural Telemedicine System - Tucker, William; Blake, Edwin (University of the Western Cape, 2008)
We describe the use of Outcome Mapping to guide the design of a rural telemedicine consultation system in South Africa. While Outcome Mapping was not primarily intended to guide design, we show that it tied in well with a cyclical participatory design method for an Information and Communication Technology for Development project

Beyond the log frame: a new tool for examining health and peacebuilding initiatives - Grove, Natalie J.; Zwi, Anthony B. (Development in Practice, 2008)
How do we move from identifying ethical principles to enhancing development practice? How can donors and NGOs move beyond the reporting of technical outputs to explore less tangible aspects of their health projects: contributions to rebuilding trust, promoting social cohesion, and enhancing good governance at community level? This article considers these questions in relation to health and peace-building activities in conflicted settings. It describes difficulties facing practitioners and donors seeking to undertake health and peace work, in particular focusing on the lack of appropriate tools for screening, monitoring, and evaluating projects. It critiques the logical framework, a tool commonly used in project planning, monitoring, and evaluation, and considers it alongside a new tool, the Health and Peace Building Filter, which has been designed to reflect on health programming in fragile or conflicted settings. The authors argue that such tools can help to move us beyond focusing on inputs and outputs to examining processes, relationships, and the indirect consequences of aid programmes.

Strengthening humanitarian networks: Applying the network functions approach - Ramalingam, Ben; Mendizabal, Enrique; Schenkenberg van Mierop, Ed (Background papers, 2008)
This note offers a simple, flexible and powerful methodology — the network functions approach (NFA) — that can be applied to analyse and strengthen humanitarian and development networks. Based on research undertaken at ODI and elsewhere, the NFA suggests there are six overlapping functions that different networks perform in varying combinations. Through reflection on a network’s current activities and how they relate to each of these functions, the NFA helps those facilitating, acting within or supporting networks to work towards an ‘ideal’ functional mix. The aim is for network strategies to be honed, thinking clarified, activities sharpened and ultimately, humanitarian performance improved.

Learning to Learn Collectively - Wrigley, Rebecca (Capacity, 2008)
CABUNGO, a Malawian NGO, recently evaluated its own performance using the Most Significant Change approach. Rebecca Wrigley describes how, with the support of stakeholders,CABUNGO learned to improve its services.

Democratising Engagement: What the UK Can Learn from International Experience - Cornwall, Andrea (Demos, 2008)

Contribution Analysis: An approach to exploring cause and effect - Mayne, J. (ILAC Brief, 2008)
Questions of cause and effect are critical to assessing the performance of programmes and projects. When it is not practical to design an experiment to assess performance, contribution analysis can provide credible assessments of cause and effect. Verifying the theory of change that the programme is based on, and paying attention to other factors that may influence the outcomes, provides reasonable evidence about the contribution being made by the programme.

Unpacking 'Participation': models, meanings and practices - Cornwall, A. (Community Development Journal, 2008)

Adaptive Management and Social Learning in Collaborative and Community-Based Monitoring: a Study of Five Community-Based Forestry Organizations in the western USA - Fernandez-Gimenez, Maria; Ballard, Heidi; Sturtevant, Victoria (Ecology and Society, 2008)
Fernandez-Gimenez, M. E., H. L. Ballard, and V. E. Sturtevant. 2008. Adaptive management and social learning in collaborative and community-based monitoring: a study of five community-based forestry organizations in the western USA. Ecology and Society 13(2): 4. https://doi.org/10.5751/ES-02400-130204

Exploring the science of complexity: Ideas and implications for development and humanitarian efforts - Ramalingam, Ben; Jones, Harry; Reba, Toussaint; Young, John (Working Paper 285, 2008)
This paper draws on the science of complexity to outline alternative approaches to analysing and understanding problems faced in humanitarian and development work.

Systems Thinking. Applied. A primer - Edson, Robert (ASysT Institute, 2008)

The New Development Economics: We Shall Experiment, but How Shall We Learn? - Rodrik, Dani (HKS Working Paper No. RWP08-055, 2008)
Development economics is split between macro-development economists - who focus on economic growth, international trade, and fiscal/macro policies - and micro-development economists - who study microfinance, education, health, and other social programs. Recently there has been substantial convergence in the policy mindset exhibited by micro evaluation enthusiasts, on the one hand, and growth diagnosticians, on the other. At the same time, the randomized evaluation revolution has led to an accentuation of the methodological divergence between the two camps. Overcoming the split requires changes on both sides. Macrodevelopment economists need to recognize the distinct advantages of the experimental approach and adopt the policy mindset of the randomized evaluation enthusiasts. Micro-development economists, for their part, have to recognize that the utility of randomized evaluations is restricted by the narrow and limited scope of their application. As the Chinese example illustrates, extending the experimental mindset to the domain of economy-wide reforms is not just possible, it has already been practiced with resounding success in the most important development experience of our generation.
Keywords: Economics; Finance; Health Care; International Development; International Economics; International Trade; Macroeconomics; Microeconomics; Social Policy; Welfare

Thinking in Systems: A Primer - Meadows, Donella H. (Chelsea Green Publishing, 2008)
In the years following her role as the lead author of the international bestseller, Limits to Growth—the first book to show the consequences of unchecked growth on a finite planet— Donella Meadows remained a pioneer of environmental and social analysis until her untimely death in 2001.Thinking in Systems, is a concise and crucial book offering insight for problem solving on scales ranging from the personal to the global. Edited by the Sustainability Institute’s Diana Wright, this essential primer brings systems thinking out of the realm of computers and equations and into the tangible world, showing readers how to develop the systems-thinking skills that thought leaders across the globe consider critical for 21st-century life.Some of the biggest problems facing the world—war, hunger, poverty, and environmental degradation—are essentially system failures. They cannot be solved by fixing one piece in isolation from the others, because even seemingly minor details have enormous power to undermine the best efforts of too-narrow thinking.While readers will learn the conceptual tools and methods of systems thinking, the heart of the book is grander than methodology. Donella Meadows was known as much for nurturing positive outcomes as she was for delving into the science behind global dilemmas. She reminds readers to pay attention to what is important, not just what is quantifiable, to stay humble, and to stay a learner.In a world growing ever more complicated, crowded, and interdependent, Thinking in Systems helps readers avoid confusion and helplessness, the first step toward finding proactive and effective solutions.

Reflect Action Methods - ActionAid (2009)
Reflect is an innovative approach to adult learning and social change, which fuses the theories of Brazilian educator Paulo Freire with participatory methodologies. It was developed in the 1990s through pilot projects in Bangladesh, Uganda and El Salvador and is now used by over 500 organisations in over 70 countries worldwide. Organisations working with Reflect won UNESCO literacy prizes in 2003, 2005, 2007, 2008 and 2010. This site is aimed at Reflect practitioners and others who want to know more about the approach. We want it to be truly interactive and the more stories, graphics and photos are submitted, the better the site will be. Please add your comments to tell us about the work you are doing with Reflect and join the discussion forum to share your ideas and experiences of working with the approach.

Jumping off Arnstein's ladder: social learning as a new policy paradigm for climate change adaptation - Collins, Kevin; Ison, Ray (Environmental Policy and Governance, 2009)
Participation of citizens, groups, organizations and businesses is now an essential element to tackle climate change effectively at international, European Union, national and local levels. However, beyond the general imperative to participate, major policy bodies offer little guidance on what this entails. We suggest that the dominance of Arnstein's ladder of citizen participation in policy discourses constrains the ways we think about, and critically the purposes we ascribe to, participation in a climate change context. We suggest an alternative framing of climate change, where no single group has clear access to understanding the issue and its resolution. Thus adaptation is fundamentally dependent on new forms of learning. Drawing on experiences of social learning approaches to natural resource managing, we explore how a commitment to social learning more accurately embodies the new kinds of role, relationship, practice and sense of purpose required to progress adaptive climate change agendas and practices. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment.
Keywords: Arnstein's ladder; Climate change; Co-evolutionary adaptation; Natural resource management; Participation; Social learning

Evaluation for Improvement: A Seven Step Empowerment Evaluation Approach for Violence Prevention Organizations - Cox, PJ; Keener, D; Woodward, T; Wandersman, A (2009)
This guide, written by Pamela J. Cox, Dana Keener, Tifanee L. Woodard, & Abraham H. Wandersman for the Centers for Disease Control and Prevention (CDC) outlines a seven step process for hiring an evaluator to implement an empowerment evaluation. The process begins with preparing for the hiring and concludes with an assessment of an evaluation to ensure its sustainability. Excerpt "...concerns and experiences with independent evaluation led to the development of participatory evaluation approaches as a way to promote an organization’s use of evaluation for the improvement of its strategies. Although there are many participatory evaluation approaches, empowerment evaluation places an explicit emphasis on building the evaluation capacity of individuals and organizations so that evaluation is integrated into the organization’s day-to-day management processes. Through empowerment evaluation, both individual and organizational evaluation capacity are increased through a “learn-by-doing” process, whereby organizations and their staff evaluate their own strategies. Specifically, organizations hire an evaluator to work with them in conducting an evaluation of their strategies. Rather than evaluating an organization’s strategies and presenting an evaluation “report card,” empowerment evaluators coach individuals and organizations through an evaluation of their own strategy(ies) by providing them with the knowledge, skills, and resources they need to conduct just such an evaluation." Contents Empowerment Evaluation: An Overview 11 Principles of Empowerment Evaluation 11 Step 1: Preparing for the Hiring Process 23 Step 2: Writing a Job Announcement 31 Step 3: Finding Potential Empowerment Evaluators 39 Step 4: Assessing the Candidates 45 Step 5: Writing An Evaluation Contract 55 Step 6: Building an Effective Relationship With Your Evaluator 61 Step 7: Assessing and Sustaining the Evaluation 65 Appendix A: Resources for General Evaluation and Empowerment Evaluation 73 Appendix B: Worksheets for Hiring an Empowerment Evaluator 75 Appendix C: Sample Hiring Committee Confidentiality Statement 89 Appendix D: Sample Job 90 Appendix E: Sample Request For Proposals 91 Appendix F: Sample Interview Questions 93 Appendix G: Sample Budget and Narrative for an Evaluation Team 95

Creating the (organisational) conditions for an OM based M&E and learning practice - Deprez, Steff (Outcome Mapping Learning Community, 2009)

Communities of practice: Linking knowledge, policy and practice - Hearn, Simon; White, Nancy (Working and discussion papers, 2009)
This paper describes the basic characteristics of CoPs and provides a rationale for their growing importance in international development. It also suggests some ways in which CoPs can be supported by development agencies, research institutes and donors to strengthen the linkages between knowledge, policy and practice.

Impact assessment of ICT-for-development projects a compendium of approaches - Heeks, Richard; Molla, Alemayehu (University of Manchester. Institute for development policy and management (IDPM), 2009)

The Adaptive Management System for the Tasmanian Wilderness World Heritage Area — Linking Management Planning with Effectiveness Evaluation - Jones, Glenys (Adaptive Environmental Management, 2009)
This paper provides a 30 year retrospective on the development of the adaptive management system for the Tasmanian Wilderness World Heritage Area (Australia). It describes the historical background, key influences and stages that paved the way to establishment of adaptive management. It outlines how effectiveness monitoring, evaluation and reporting are integrated with the management plan for the Area to establish an ongoing adaptive management cycle. The chapter presents figures and tools for adaptive management, including 5 useful questions for guiding the integration of effectiveness monitoring, evaluation and reporting into management plans and programs. Strengths and weaknesses of the adaptive management system are discussed. Key lessons and insights distilled from this experience are offered, including the importance of planned monitoring of management effectiveness; the role of stakeholder assessments; and the factors that can assist in sustaining longterm strategic programs despite ongoing institutional change. The chapter concludes with suggestions for fostering an enabling environment for adaptive management.
Keywords: Adaptive Management; Management Intent; Reserve Management; World Heritage

From Political Won't to Political Will: Building Support for Participatory Governance - Malena, Carmen (Kumarian Press, 2009)
* Geographically diverse examples of participatory governance in action* Practical case studies show how citizens can participate more fully in the political process Despite a recent wave of democratization around the world, traditional systems of representative democracy seem to be in crisis. Citizens in both the North and the South lack opportunities, rights and access to information and have expressed growing disillusionment with their governments. Ordinary citizens (especially women, poor people and other marginalized groups) are largely excluded from the political processes that directly affect their lives. There is now growing consensus that good governance is participatory governance (PG), but public officials are often reluctant to adopt such an approach. From Political Won’t to Political Will addresses the particular challenge of encouraging these officials to involve citizens in the political process. The book presents contributions by participants from CIVICUS’ 2008 conference on building political will for PG. Representing the perspectives of both civil society and government actors, they propose a number of strategies and lessons such as demonstrating the benefits of PG to governments, complementing formal democratic institutions, building trust, supporting PG champions and using strategic political timing. Their practical and highly original findings will interest anyone eager to see the empowerment of people around the world.

Key Concepts in Ethnography - O'Reilly, Karen (SAGE Publications, 2009)

DAC Peer Review of Switzerland - 2009 - OECD (OECD, 2009)

Glossary of Key Terms in Evaluation and Results Based Management - OECD (OECD, 2009)

Utilization-focused evaluation for agricultural innovation - Patton, Michael Quinn; Horton, D (ILAC Brief, 2009)
Utilization-focused evaluation (UFE) is based on the principle that an evaluation should be judged by its utility. So no matter how technically sound and methodologically elegant, an evaluation is not truly a good evaluation unless the findings are used. UFE is a framework for enhancing the likelihood that evaluation findings will be used and lessons will be learnt from the evaluation process. This Brief, based on the book Utilization-focused evaluation, introduces this approach to evaluation, outlines key steps in the evaluation process, identifies some of the main benefits of UFE, and provides two examples of UFE in the context of programmes aimed at promoting agricultural innovation.

Innovations in international humanitarian action - Ramalingam, Ben; Scriven, Kim; Foley, Conor (8th review of humanitarian action, 2009)

Developing a performance story report: user guide - Roughly, A.; Dart, J. (Commonwealth of Australia, 2009)
This report is a nuts and bolts guide to developing a Collaborative Outcomes Report (COR)/ Performance Story Report (PSR) produced by the Australian Government and Jess Dart. It includes practical tips, step-by-step process guides and definitions of key concepts surrounding these approaches.

How to Make Sense of Weak Signals - Schoemaker, Paul J. H.; Day, George S. (MIT Sloan Management Review, 2009)
Keywords: IMPORTANT

Creating adaptive policies: a guide for policymaking in an uncertain world - Swanson, Darren; Bhadwal, Suruchi (IDRC, 2009)
Keywords: Adaptive natural resource management; Environmental policy; Government policy; Sustainable development

Digital habitats: stewarding technology for communities - Wenger, Etienne; White, Nancy; Smith, John D. (CPsquare, 2009)

Digital habitats: stewarding technology for communities. Chapter 10 - Action Book - Wenger, Etienne; White, Nancy; Smith, John D. (Cpsquare, 2009)

Strategy Development: Most Signficant Change (MSC) Toolkit - ODI (ODI, 2009)
The Most Significant Change (MSC) technique is a form of participatory monitoring and evaluation. It is participatory because many project stakeholders are involved both in deciding the sorts of change to be recorded and in analysing the data. It is a form of monitoring because it occurs throughout the programme cycle and provides information to help people manage it. MSC contributes to evaluation because it provides data on impact and outcomes which can be used to help assess the performance of the programme as a whole. Essentially, the process involves the collection of significant change (SC) stories emanating from the field level, and the systematic selection of the most important of these by panels of designated stakeholders or staff. The designated staff and stakeholders are initially involved by ‘searching’ for project impact. Once changes have been captured, various people sit down together, read the stories aloud and have regular and often in-depth discussions about the value of the reported changes. When the technique is successfully implemented, whole teams of people begin to focus their attention on programme impact. MSC has had several names since it was conceived, each emphasising a different aspect. Examples are: ‘Monitoring-without-indicators’ – MSC does not make use of predefined indicators, especially ones which have to be counted and measured; or the ‘story approach’ – the answers to the central question about change are often in the form of stories of who did what, when and why, and the reasons the

Design in the Organization: Parts and Wholes - Junginger, Sabine (Research Design Journal, 2009)
Inroduces the stages of adoption of Design in organizations, with a visual tool.

The road to results: designing and conducting effective development evaluations - Imas, Morra; G, Linda; Rist, Ray C. (The World Bank, 2009)
The analytical, conceptual, and political framework of development is changing dramatically. The new development agenda calls for broader understandings of sectors, countries, development strategies, and policies. It emphasizes learning and continuous feedback at all phases of the development cycle. As the development agenda grows in scope and complexity, development evaluation follows suit. Development evaluator are moving away from traditional implementation and output-focused evaluation models toward results-based evaluation models, as the development community calls for results and embraces the millennium development goals. As the development community shifts its focus away from projects in order to comprehensively address country challenges, development evaluators are seeking methods with which to assess results at the country, sector, theme, policy, and even global levels. As the development community recognizes the importance of not only a comprehensive but also a coordinated approach to developing country challenges and emphasizes partnerships, development evaluators are increasingly engaged in joint evaluations. These joint evaluations, while advantageous in many respects, add to the complexity of development evaluation (OECD 2006). Additionally, development evaluators increasingly face the measurement challenge of determining the performance of an individual development organization in this broader context and of identifying its contribution. This text is intended as a tool for use in building development evaluation capacity. It aims to help development evaluators think about and explore the new evaluation architecture and especially to design and conduct evaluations that focus on results in meeting the challenges of development.

Political Economy Analysis - How to note - DFID (Practice Paper, 2009)
Political economy analysis is a powerful tool for improving the effectiveness of aid. Bridging the traditional concerns of politics and economics, it focuses on how power and resources are distributed and contested in different contexts, and the implications for development outcomes. It gets beneath the formal structures to reveal the underlying interests, incentives and institutions that enable or frustrate change. Such insights are important if we are to advance challenging agendas around governance, economic growth and service delivery, which experience has shown do not lend themselves to technical solutions alone. Political economy analysis is not a magic bullet for the resolution of intractable development problems. However, it can support more effective and politically feasible development strategies, as well as inform more realistic expectations of what can be achieved, and the risks involved. It can also contribute to better results by identifying where the main opportunities and barriers for policy reform exist and how donors can use their programming and influencing tools to promote positive change. This understanding is particularly relevant in fragile and conflict-affected environments where the challenge of building peaceful states and societies is fundamentally political. There are an increasing number of political economy tools available to development agencies for a range of analytical and operational purposes. This note brings together this material with a view to explaining the relevance and uses of political economy analysis. It is intended to be used by a wide range of DFID programme managers and advisers, as well as staff in other HMG departments and partner organisations. The main questions it addresses are: 􀂃 what is political economy analysis? 􀂃 how and why does political economy analysis add value to DFID work? 􀂃 what approaches and tools are available? 􀂃 how should the analysis be prepared, undertaken and applied to DFID’s work? 􀂃 how should we work with other development partners and across HMG on analysis? Key messages include: • Political economy analysis is central to the formulation of sound country plans and sector programmes, and can play a key role in risk mitigation and ensuring that donors avoid harmful practices. • Political economy analysis can help to improve development effectiveness by identifying how and where donors should focus efforts to promote positive change. • There are a growing number of operationally relevant tools which can be used to inform development strategies at the country or sector level, or in relation to particular development problems. • Several DFID country offices have used political economy analysis to improve the quality and impact of aid. This experience provides valuable lessons that should be considered when commissioning and undertaking political economy analysis. • Where possible, analysis should be conducted on an ongoing basis with key partners in HMG and the wider development community to encourage shared understanding and joint action.

Agile Project Management: Creating Innovative Products - Highsmith, Jim (Addison Wesley, 2009)
Best practices for managing projects in agile environments―now updated with new techniques for larger projectsToday, the pace of project management moves faster. Project management needs to become more flexible and far more responsive to customers. Using Agile Project Management (APM), project managers can achieve all these goals without compromising value, quality, or business discipline. In Agile Project Management, Second Edition, renowned agile pioneer Jim Highsmith thoroughly updates his classic guide to APM, extending and refining it to support even the largest projects and organizations.  Writing for project leaders, managers, and executives at all levels, Highsmith integrates the best project management, product management, and software development practices into an overall framework designed to support unprecedented speed and mobility. The many topics added in this new edition include incorporating agile values, scaling agile projects, release planning, portfolio governance, and enhancing organizational agility. Project and business leaders will especially appreciate Highsmith’s new coverage of promoting agility through performance measurements based on value, quality, and constraints. This edition’s coverage includes: Understanding the agile revolution’s impact on product development Recognizing when agile methods will work in project management, and when they won’t Setting realistic business objectives for Agile Project Management Promoting agile values and principles across the organizationUtilizing a proven Agile Enterprise Framework that encompasses governance, project and iteration management, and technical practicesOptimizing all five stages of the agile project: Envision, Speculate, Explore, Adapt, and CloseOrganizational and product-related processes for scaling agile to the largest projects and teamsAgile project governance solutions for executives and management  The “Agile Triangle”: measuring performance in ways that encourage agility instead of discouraging itThe changing role of the agile project leader

Appropriate ICT as a Tool to Increase Effectiveness in ICT4D: Theoretical considerations and illustrating cases - Reijswoud, Victor van (The Electronic Journal of Information Systems in Developing Countries, 2009)
The need to bridge the digital divide is no longer a point of discussion and therefore focus has shifted to the design and implementation of programs that have the potential to close the information and knowledge gap between the developing and developed nations. Unfortunately, the majority of these programs are small and mimic what has been successful in the developed world. It has become increasingly clear that these successes do not necessarily translate well in the context of developing nations. This paper develops the hypothesis that Information and Communication Technology (ICT) projects in developing countries will become successful only when they are adapted to local conditions. The general concept of Appropriate Technology (AT) will be explored for the field of ICT. AT has already been embraced by fields like architecture, building technology and agriculture, but has not yet been rooted in ICT. The paper proposes a preliminary theory of Appropriate ICT along the lines of existing theories in AT and System development. The theory identifies Appropriate Technology principles at three levels: hardware, software and ICT change management. By means of real life mini cases in the ICT for Development context in Africa, the guiding principles for Appropriate ICT are illustrated. The paper will conclude with an agenda for further research in the three identified levels. The research agenda targets academia, governments, NGO's and industry.
Keywords: IMPORTANT

Monitoring in adaptive co-management: Toward a learning based approach - Cundill, Georgina; Fabricius, Christo (Journal of Environmental Management, 2009)
The recognition of complexity and uncertainty in natural resource management has lead to the development of a wealth of conceptual frameworks aimed at integrated assessment and complex systems monitoring. Relatively less attention has however been given to methodological approaches that might facilitate learning as part of the monitoring process. This paper reviews the monitoring literature relevant to adaptive co-management, with a focus on the synergies between existing monitoring frameworks, collaborative monitoring approaches and social learning. The paper discusses the role of monitoring in environmental management in general, and the challenges posed by scale and complexity when monitoring in adaptive co-management. Existing conceptual frameworks for monitoring relevant to adaptive co-management are reviewed, as are lessons from experiences with collaborative monitoring. The paper concludes by offering a methodological approach to monitoring that actively seeks to engender reflexive learning as a means to deal with uncertainty in natural resource management.
Keywords: Adaptive co-management; Collaborative monitoring; Complexity; Social learning

A conceptual framework for analysing adaptive capacity and multi-level learning processes in resource governance regimes - Pahl-Wostl, Claudia (Global Environmental Change, 2009)
Governance failures are at the origin of many resource management problems. In particular climate change and the concomitant increase of extreme weather events has exposed the inability of current governance regimes to deal with present and future challenges. Still our knowledge about resource governance regimes and how they change is quite limited. This paper develops a conceptual framework addressing the dynamics and adaptive capacity of resource governance regimes as multi-level learning processes. The influence of formal and informal institutions, the role of state and non-state actors, the nature of multi-level interactions and the relative importance of bureaucratic hierarchies, markets and networks are identified as major structural characteristics of governance regimes. Change is conceptualized as social and societal learning that proceeds in a stepwise fashion moving from single to double to triple loop learning. Informal networks are considered to play a crucial role in such learning processes. The framework supports flexible and context sensitive analysis without being case study specific. First empirical evidence from water governance supports the assumptions made on the dynamics of governance regimes and the usefulness of the chosen approach. More complex and diverse governance regimes have a higher adaptive capacity. However, it is still an open question how to overcome the state of single-loop learning that seem to characterize many attempts to adapt to climate change. Only further development and application of shared conceptual frameworks taking into account the real complexity of governance regimes can generate the knowledge base needed to advance current understanding to a state that allows giving meaningful policy advice.
Keywords: Adaptive capacity; Adaptive governance; Climate change adaptation; Complexity; Institutions; Resource management; Social learning

The Realities of Community Based Natural Resource Management and Biodiversity Conservation in Sub-Saharan Africa - DeGeorges, Paul Andre; Reilly, Brian Kevin (Sustainability, 2009)
This is an historic overview of conservation in Sub-Saharan Africa from pre-colonial times through the present. It demonstrates that Africans practiced conservation that was ignored by the colonial powers. The colonial market economy combined with the human and livestock population explosion of the 21st century are the major factors contributing to the demise of wildlife and critical habitat. Unique insight is provided into the economics of a representative safari company, something that has not been readily available to Community Based Natural Resources Management (CBNRM) practitioners. Modern attempts at sharing benefits from conservation with rural communities will fail due to the low rural resource to population ratio regardless of the model, combined with the uneven distribution of profits from safari hunting that drives most CBNRM programs, unless these ratios are changed. Low household incomes from CBNRM are unlikely to change attitudes of rural dwellers towards Western approaches to conservation. Communities must sustainably manage their natural areas as "green factories" for the multitude of natural resources they contain as a means of maximizing employment and thus household incomes, as well as meeting the often overlooked socio-cultural ties to wildlife and other natural resources, which may be as important as direct material benefits in assuring conservation of wildlife and its habitat. For CBNRM to be successful in the long-term, full devolution of ownership over land and natural resources must take place. In addition, as a means of relieving pressure on the rural resource base, this will require an urbanization process that creates a middleclass, as opposed to the current slums that form the majority of Africa‘s cities, through industrialization that transforms the unique natural resources of the subcontinent (e.g., strategic minerals, petroleum, wildlife, hardwoods, fisheries, wild medicines, agricultural products, etc.) in Africa.
Keywords: Development; conservation; industrialization; population; wildlife

Making Outcome Mapping Work - Volume 2 - Innovations in Participatory Planning, Monitoring and Evaluation - Hearn, Simon; Schaeffer, Heidi; van Ongevalle, JAn (Outcome Mapping Learning Community, 2009)

Adaptive monitoring: a new paradigm for long-term research and monitoring - Lindenmayer, David B.; Likens, Gene E. (Trends in Ecology & Evolution, 2009)
Long-term research and monitoring can provide important ecological insights and are crucial for the improved management of ecosystems and natural resources. However, many long-term research and monitoring programs are either ineffective or fail completely owing to poor planning and/or lack of focus. Here we propose the paradigm of adaptive monitoring, which aims to resolve many of the problems that have undermined previous attempts to establish long-term research and monitoring. This paradigm is driven by tractable questions, rigorous statistical design at the outset, a conceptual model of the ecosystem or other entity being examined and a human need to know about ecosystem change. An adaptive monitoring framework enables monitoring programs to evolve iteratively as new information emerges and research questions change.

Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation - Brown, Tim (HarperBusiness, 2009)
The myth of innovation is that brilliant ideas leap fully formed from the minds of geniuses. The reality is that most innovations come from a process of rigorous examination through which great ideas are identified and developed before being realized as new offerings and capabilities. This book introduces the idea of design thinking‚ the collaborative process by which the designer′s sensibilities and methods are employed to match people′s needs not only with what is technically feasible and a viable business strategy. In short‚ design thinking converts need into demand. It′s a human−centered approach to problem solving that helps people and organizations become more innovative and more creative. Design thinking is not just applicable to so−called creative industries or people who work in the design field. It′s a methodology that has been used by organizations such as Kaiser Permanente to increase the quality of patient care by re−examining the ways that their nurses manage shift change‚ or Kraft to rethink supply chain management. This is not a book by designers for designers; this is a book for creative leaders seeking to infuse design thinking into every level of an organization‚ product‚ or service to drive new alternatives for business and society.
Keywords: IMPORTANT

Survival of the unfittest: why the worst infrastructure gets built—and what we can do about it - Flyvbjerg, Bent (Oxford Review of Economic Policy, 2009)

Global mapping of technology for transparency and accountability - Avila, Renata; Feigenblatt, Hazel; Heacock, Rebekah; Heller, Nathaniel (Transparency & Accountability Initiative, 2010)

Unpacking the concept of political will to confront corruption - Brinkerhoff, Derek W. (U4 Brief, No. 1, 2010)
Quite often, "lack of political will" is identified as the culprit for poorly performing anti-corruption programmes. Yet despite the frequency with which it is used to explain unsatisfactory reform outcomes, political will remains under-defined and poorly understood. Further, assessments are often conducted retrospectively, looking back at failed programmes. By applying a model of political will that specifies a set of action-based components that are observable and measurable, and amenable to external reinforcement and support, more clarity regarding the degree of political will can be achieved.

Design Thinking for Social Innovation - Brown, Tim; Wyatt, Jocelyn (Stanford Social Innovation Review, 2010)
Designers have traditionally focused on enhancing the look and functionality of products. Recently, they have begun using design techniques to tackle more complex problems, such as finding ways to provide low-cost healthcare throughout the world. Businesses were the first to embrace this new approach—called design thinking—and nonprofits are beginning to adopt it too.

Bootcamp Bootleg Design Thinking Toolkit - d.school (Institute of Design, Stanford University, 2010)
Keywords: IMPORTANT

DE 201: A practitioner's guide to developmental evaluation - Dozois, Elizabeth; Langlois, Marc; Blanchet-Cohen, Natasha (J.W. McConnell Family Foundation, 2010)
Developmental evaluation has emerged fairly recently as a way to support adaptive learning in complex and emergent initiatives. Combining the rigour of evaluation with the flexibility and imagination required for development, this new form of evaluation brings critical thinking to bear on the creative process in initiatives involving high levels of uncertainty, innovation, emergence, and social complexity. This guidebook from J.W. McConnell Family Foundation and the International Institute for Child Rights and Development explores key aspects of Developmental Evaluation (DE) and offers suggestions for implementing the practice and includes a range of DE resources to help with its facilitation. Contents What is developmental evaluation? When is developmental evaluation appropriate? What competencies are needed to be an effective DE? How is developmental evaluation practiced? Challenges Appendices Assessing Readiness Stakeholder analysis Sample Learning Framework Systems Analysis Framework - Key Components Data Analysis Resources

Minipublics: Designing Institutions for Effective Deliberation and Accountability - Fung, Archon (Accountability through public opinion : from inertia to public action, 2010)
“Accountability” has become a buzzword in international development. Development actors appear to delight in announcing their intention to “promote accountability”—but it is often unclear what accountability is and how it can be promoted. This book addresses some questions that are crucial to understanding accountability and for understanding why accountability is important to improve the effectiveness of development aid. We ask: What does it mean to make governments accountable to their citizens? How do you do that? How do you create genuine demand for accountability among citizens, how do you move citizens from inertia to public action? The main argument of this book is that accountability is a matter of public opinion. Governments will only be accountable if there are incentives for them to do so—and only an active and critical public will change the incentives of government officials to make them responsive to citizens’ demands. Accountability without public opinion is a technocratic, but not an effective solution. In this book, more than 30 accountability practitioners and thinkers discuss the concept and its structural conditions; the relationship between accountability, information, and the media; the role of deliberation to promote accountability; and mechanisms and tools to mobilize public opinion. A number of case studies from around the world illustrate the main argument of the book: Public opinion matters and an active and critical public is the surest means to achieve accountability that will benefit the citizens in developing countries. This book is designed for policy-makers and governance specialists working within the international development community, national governments, grassroots organizations, activists, and scholars engaged in understanding the interaction between accountability and public opinion and their role for increasing the impact of international development interventions.

Introduction: Making change happen–citizen action and national policy reform - Gaventa, John; McGee, Rosemary (Citizen Action and National Policy Reform. London: Zed Books, 2010)

Coping with Complexity - Gerard Seijts; Niels Billou; Mary Crossan (Ivey Business Journal, 2010)

The Innovative Power of Positive Deviance - Goldstein, Jeffrey; Hazy, James; Lichtenstein, Benyamin B. (Complexity and the Nexus of Leadership, 2010)

Accountability and Learning: Exploding the Myth of Incompatibility between Accountability and Learning - Guijt, Irene (NGO Management - The Earthscan Compendium, 2010)
When accountability is understood as reporting on pre-deined deliverables, it is often considered to be irreconcilable with learning. This conventional wisdom inhibits an appreciation of their connection. In this chapter, Irene Guijt exposes the laws and traps in reasoning that keep accountability and learning apart. She provides practitioners with principles and basic good ideas that open up prospects for accountability and learning to complement each other.

Beyond Logframe: Critique, Variations and Alternatives - Hummelbrunner, Richard (Beyond Logframe; Using Systems Concepts in Evaluation, 2010)
Over the last decades, the Logical Framework Approach (LFA) has become universally known and has assumed a key role for planning and managing development interventions. LFA, however, is not uncontroversial and the approach has been subject to criticism, concerning both its theoretical foundations and practical use. Despite these criticisms LFA’s position has not been fundamentally weakened and while many donors acknowledge its limits and weaknesses, they maintain (some would say impose) its use as a planning and monitoring tool. This chapter reviews some of the experience gained with LFA and outlines major attempts to develop variations – or move beyond it altogether. The first section briefly describes the LFA concept and summarizes the main points of critique. Section 2 then explores some variations which have been developed in response to this critique and to improve LFA as a management tool. Section 3 proposes a systemic alternative to logframe and Section 4 outlines alternatives to LFA which have recently been introduced in German development aid.

An Upside Down View of Governance - IDS (Centre for the Future State, IDS, 2010)
Informal institutions and personalised relationships are usually seen as governance problems. However the research presented in this synthesis paper suggests that they can also be part of the solution...

Three Approaches to Monitoring: Feedback Systems, Participatory Monitoring and Evaluation and Logical Frameworks - Jacobs, Alex; Barnett, Chris; Ponsford, Richard (IDS Bulletin, 2010)
This article compares key attributes, strengths and weaknesses of three different approaches to monitoring development interventions: the logical framework approach, participatory monitoring and evaluation (PM&E) and feedback systems. Academic and practitioner literature describes how logframes meet the needs of senior decision-makers to summarise, organise and compare projects. PM&E meets the needs of field staff to work sensitively with intended beneficiaries and support their learning and empowerment. Feedback systems appear to link the two, providing performance data for managers and creating incentives for implementing staff to focus on their intended beneficiaries. Feedback systems build on the rich heritage of PM&E and are compatible with logframes. They may help provide a manageable and effective approach to accountability that links the means and the ends of development interventions. Feedback systems are at an early stage of development. There is a lot to learn about how and where they work best.

Obliquity: Why Our Goals Are Best Achieved Indirectly - Kay, John (Penguin Books, 2010)
"John Kay tells a fast-paced detective story as he searches for the surprising secret to success...Brilliant." -Tim Harford, author of The Logic of Life In this revolutionary book, economist John Kay proves a notion that feels at once paradoxical and deeply commonsensical: the best way to achieve any complex or broadly defined goal, from happiness to preventing forest fires, is the indirect way. We can learn how to achieve our objectives only through a gradual process of risk taking and discovery-what Kay calls obliquity. The author traces this seemingly counterintuitive path to success as it manifests itself in nearly every aspect of life, including business, politics, sports, and more.

Adaptive management of an environmental watering event to enhance native fish spawning and recruitment - King, A. J.; Ward, K. A.; O’connor, P.; Green, D.; Tonkin, Z.; Mahoney, J. (Freshwater Biology, 2010)
1. A common goal of many environmental flow regimes is to maintain and/or enhance the river’s native fish community by increasing the occurrence of successful spawning and recruitment events. However, our understanding of the flow requirements of the early life history of fish is often limited, and hence predicting their response to specific managed flow events is difficult. To overcome this uncertainty requires the use of adaptive management principles in the design, implementation, monitoring and adjustment of environmental flow regimes. 2. The Barmah-Millewa Forest, a large river red gum forest on the Murray River floodplain, south-east Australia, contains a wide variety of ephemeral and permanent aquatic habitats suitable for fish. Flow regulation of the Murray River has significantly altered the natural flood regime of the Forest. In an attempt to alleviate some of the effects of river regulation, the Forest’s water regime is highly managed using a variety of flow control structures and also receives targeted Environmental Water Allocations (EWA). In 2005, the largest environmental flow allocated to date in Australia was delivered at the Forest. 3. This study describes the adaptive management approach employed during the delivery of the 2005 EWA, which successfully achieved multiple ecological goals including enhanced native fish spawning and recruitment. Intensive monitoring of fish spawning and recruitment provided invaluable real-time and ongoing management input for optimising the delivery of environmental water to maximise ecological benefits at Barmah-Millewa Forest and other similar wetlands in the Murray-Darling Basin. 4. We discuss possible scenarios for the future application of environmental water and the need for environmental flow events and regimes to be conducted as rigorous, large-scale experiments within an adaptive management framework.
Keywords: floodplain river; regulated flows

Grounded Theory Method in HCI and CSCW - Muller, Michael J; Kogan, Sandra (IBM Center for Social Software, 2010)

The open book of social innovation - Murray, Robin; Caulier-Grice, Julie; Mulgan, Geoff (Young Foundation & NESTA, 2010)