Why Software Fails - We waste billions of dollars each year on entirely preventable mistakes - Robert N., Charette (IEEE Spectrum, 2005)
We waste billions of dollars each year on entirely preventable mistakes. The biggest tragedy is that software failure is for the most part predictable and avoidable. Unfortunately, most organizations don't see preventing failure as an urgent matter, even though that view risks harming the organization and maybe even destroying it. Understanding why this attitude persists is not just an academic exercise; it has tremendous implications for business and society.

Rapid Results!: How 100-Day Projects Build the Capacity for Large-Scale Change - Schaffer, Robert H.; Ashkenas, Ron (Jossey-Bass, 2005)
Rapid Results! shows how to make large-scale changes succeed  by using 100-day results-producing projects to develop this vital implementation capability. Written by Robert H. Schaffer, Ronald N. Ashkenas, and their associates—leaders in the field of change management—Rapid Results! describes an approach that has been field-tested by real organizations of every size and description to improve performance and speed the pace of change. Rapid results projects produce results quickly, introduce new work patterns, and enable participants to learn a variety of lessons about managing change. Step by step, the book describes how the use of rapid-cycle, or 100-day, projects   will multiply your organization’s power to succeed at large-scale change. Schaffer and Ashkenas specifically outline the concept behind 100-day projects and show you how to Set up the architecture to implement rapid results projects Improve operational performance and also attain hard results in the soft areas of management Build rapid results into major organizational change such as reorganization, acquisition integration, and international development Use rapid results to drive leadership development and culture change

The Use and Abuse of the Logical Framework Approach: A Review of International Development NGOs' Experiences - Bakewell, Oliver; Garbutt, Anne (Sida, 2005)
The logical framework approach (LFA) has come to play a central role in the planning and management of development interventions over the last twenty years. Although the logical framework has become universally known, it is far from universally liked. It has been the subject of much criticism over the years, concerning both the theoretical basis of the approach, and the way it is applied in practice. In this review, we have attempted to take stock of the current views of international development NGOs on the LFA and the ways in which they use it.

The Samaritan's Dilemma: The Political Economy of Development Aid - Gibson, Clark C.; Andersson, Krister; Ostrom, Elinor; Shivakumar, Sujai (Oxford University Press, 2005)
What's wrong with foreign aid? Many policymakers, aid practitioners, and scholars have called into question its ability to increase economic growth, alleviate poverty, or promote social development. At the macro level, only tenuous links between development aid and improved living conditions have been found. At the micro level, only a few programs outlast donor support and even fewer appear to achieve lasting improvements. The authors of this book argue that much of aid's failure is related to the institutions that structure its delivery. These institutions govern the complex relationships between the main actors in the aid delivery system and often generate a series of perverse incentives that promote inefficient and unsustainable outcomes. In their analysis, the authors apply the theoretical insights of the new institutional economics to several settings. First, they investigate the institutions of Sida, the Swedish aid agency, to analyze how that aid agency's institutions can produce incentives inimical to desired outcomes, contrary to the desires of its own staff. Second, the authors use cases from India, a country with low aid dependence, and Zambia, a country with high aid dependence, to explore how institutions on the ground in recipient countries also mediate the effectiveness of aid. Throughout the book, the authors offer suggestions about how to improve aid's effectiveness. These suggestions include how to structure evaluations in order to improve outcomes, how to employ agency staff to gain from their on-the-ground experience, and how to engage stakeholders as "owners" in the design, resource mobilization, learning, and evaluation processes of development assistance programs.

Alps - Accountability, Learning and Planning System - ActionAid (ActionAid International, 2006)
Alps is ActionAid’s over arching accountability framework, containing within it our programme planning system. Alps is distinctive in that it is strongly driven by principles, and sets out necessary personal attitudes and behaviours alongside organisational processes for planning, strategy formulation, learning, monitoring reviews/evaluations and audit. Alps defines our standards, not only about what we do but also how we do it. Alps is part of ActionAid’s human rights-based work.

Participation by the poor in Luang Prabang tourism economy: current earnings and opportunities for expansion - Ashley, Caroline (ODI, 2006)

The Success Case Method: A Simple Evaluation Tool to Identify Critical Success Factors and Program Impa - Bell, Catherine; McDonalds, Diane (2006 Australian Evaluation Society International Conference, 2006)
Identification and reporting of critical success factors and program impact in an efficient, yet comprehensive manner is an inherent difficulty facing many evaluators of large-scale evaluations. This paper details how two evaluators encountered such problems in the initial review of a large-scale initiative and then successfully addressed these issues through the application of the Success Case Method in a subsequent evaluation of the same program. The Success Case Method is a down-to-earth evaluation tool that can be used for: finding out what is working and what is not, which also provides accurate and trustworthy information that can be used to make timely decisions (Brinkerhoff, 2003, p.3). This paper reports on the advantages of applying this approach to the evaluation of the Primary Welfare Officer Initiative (PWOI), a program that aims to improve the capacity of schools to support students at risk of disengagement and who are not achieving their educational potential.

Poverty Unperceived: Traps, Biases and Agenda - Chambers, Robert (IDS Working Paper 270, 2006)

Planners versus Searchers in Foreign Aid - Easterly, William (Asian Development Review, 2006)
Only for the recipients of foreign aid is something akin to central planning seen as a way to achieve prosperity. The end of poverty is achieved with free markets and democracy—where decentralized “searchers” look for ways to meet individual needs—not Poverty Reduction Strategy Papers (PRSPs) to achieve Millennium Development Goals (MDGs). The PRSPs and MDGs create lots of bureaucracy but hold no one specific agency in foreign aid accountable for any one specific task. Planners in foreign aid use the old failed models of the past—the “Financing Gap”, the “poverty trap”, the government-to-government aid model; and the “expenditures = outcomes” mentality. Searchers in foreign aid would imitate the feedback and accountability of markets and democracy to provide goods and services to individuals until homegrown markets and democracy end poverty in the society as a whole. An example of the more promising “searchers” approach in foreign aid is 2006 Nobel Peace Laureate Mohammad Yunus and Grameen Bank.

Five Misunderstandings About Case-Study Research - Flyvbjerg, Bent (Qualitative Inquiry, 2006)
This article examines five common misunderstandings about case-study research: (a) theoretical knowledge is more valuable than practical knowledge; (b) one cannot generalize from a single case, therefore, the single-case study cannot contribute to scientific development; (c) the case study is most useful for generating hypotheses, whereas other methods are more suitable for hypotheses testing and theory building; (d) the case study contains a bias toward verification; and (e) it is often difficult to summarize specific case studies. This article explains and corrects these misunderstandings one by one and concludes with the Kuhnian insight that a scientific discipline without a large number of thoroughly executed case studies is a discipline without systematic production of exemplars, and a discipline without exemplars is an ineffective one. Social science may be strengthened by the execution of a greater number of good case studies.

Citizen Participation in Representative Democracy - Fung, Archon (Post Party Politics. Can participation reconnect people and government?, 2006)
ENTRADA CREADA PARA PODER CITAR EL CAPÍTULO

Varieties of Participation in Complex Governance - Fung, Archon (Public Administration Review, 2006)
The multifaceted challenges of contemporary governance demand a complex account of the ways in which those who are subject to laws and policies should participate in making them. This article develops a framework for understanding the range of institutional possibilities for public participation. Mechanisms of participation vary along three important dimensions: who participates, how participants communicate with one another and make decisions together, and how discussions are linked with policy or public action. These three dimensions constitute a space in which any particular mechanism of participation can be located. Different regions of this institutional design space are more and less suited to addressing important problems of democratic governance such as legitimacy, justice, and effective administration.

Finding the Spaces for Change: A Power Analysis - Gaventa, John (IDS Bulletin, 2006)

Challenging the Boundaries of the Possible: Participation, Knowledge and Power - Gaventa, John; Cornwall, Andrea (IDS Bulletin, 2006)

Deconstructing Adaptive Management: Criteria for Applications to Environmental Management - Gregory, R.; Ohlson, D.; Arvai, J. (Ecological Applications, 2006)
[The concept of adaptive management has, for many ecologists, become a foundation of effective environmental management for initiatives characterized by high levels of ecological uncertainty. Yet problems associated with its application are legendary, and many of the initiatives promoted as examples of adaptive management appear to lack essential characteristics of the approach. In this paper we propose explicit criteria for helping managers and decision makers to determine the appropriateness of either passive or active adaptive-management strategies as a response to ecological uncertainty in environmental management. Four categories of criteria--dealing with spatial and temporal scale, dimensions of uncertainty, the evaluation of costs and benefits, and institutional and stakeholder support--are defined and applied using hypothetical yet realistic case-study scenarios that illustrate a range of environmental management problems. We conclude that many of the issues facing adaptive management may have less to do with the approach itself than with the indiscriminate choice of contexts within which it is now applied.]

Developmental Evaluation - Patton, Michael Quinn (The Nonprofit Quarterly, 2006)

Conflict Sensitive Programme Management: A quick guide - SDC (SDC, 2006)

Conflict-sensitive programme management (CSPM) - SDC (2006)

Multiple case study analysis - Stake, Robert E. (The Guilford Press, 2006)
Examining situational complexity is a vital part of social and behavioral science research. This engaging text provides an effective process for studying multiple cases--such as sets of teachers, staff development sessions, or clinics operating in different locations--within one complex program. The process also can be used to investigate broadly occurring phenomena without programmatic links, such as leadership or sibling rivalry. Readers learn to design, analyze, and report studies that balance common issues across the group of cases with the unique features and context of each case. Three actual case reports from a transnational early childhood program illustrate the author's approach, and helpful reproducible worksheets facilitate multicase recording and analysis.
Keywords: Case method; Cross-cultural studies; Education; Europe, Eastern; Research Methodology; Step by Step (Program)

Horizontal Evaluation: Stimulating social learning among peers - Thiele, G; velasco, C; Manrique, K (ILAC Brief, 2006)
Horizontal evaluation is a flexible evaluation method that combines self-assessment and external review by peers. We have developed and applied this method for use within an Andean regional network that develops new methodologies for research and development (R&D). The involvement of peers neutralizes the lopsided power relations that prevail in traditional external evaluations, creating a more favourable atmosphere for learning and improvement. The central element of a horizontal evaluation is a workshop that brings together a group of ‘local participants’ who are developing a new R&D methodology and a group of ‘visitors’ or ‘peers’ who are also interested in the methodology. The workshop combines presentations about the methodology with field visits, small group work and plenary discussions. It elicits and compares the perceptions of the two groups concerning the strengths and weaknesses of the methodology; it provides practical suggestions for improvement, which may often be put to use immediately; it promotes social learning among the different groups involved; and it stimulates further experimentation with and development of the methodology in other settings.

Information and Communications Technology for Development (ICT4D)-A design challenge? - Tongia, Rahul; Subrahmanian, Eswaran (IEEE, 2006)
Keywords: IMPORTANT

Empowerment Evaluation Blog - Fetterman, David (2006)
This blog, by Dr David Fetterman, provides a range of resources on empowerment evaluation theory and practice. The blog includes links to videos, guides and relevant academic literature that provide a detailed analysis and discussion of using empowerment evaluation.

Understanding Networks: The functions of research policy networks - Mendizabal, Enrique (ODI, 2006)
We are constantly talking about networks. Banks use their networks to offer global services to customers; airlines fly passengers all over the world via their networks of partners; news agencies use media networks to keep us informed every minute of the day; and terrorist networks threaten citizens around the world. The importance of networks extends to the development sector: they organise civil society to advocate for and implement change; they link the local with the global, the private with the public; and they provide spaces for the creation, sharing and dissemination of knowledge. In a way, networks seem to make anything and everything happen. But we have yet to understand what they are and what they can and cannot do. In the development literature, a huge variety of policy and social network concepts and applications exists. This paper attempts to set out a framework to help clarify what research policy networks do.

Agile Software Development: Adaptive Systems Principles and Best Practices - Meso, Peter; Jain, Radhika (Information Systems Management, 2006)
Today's environments of increasing business change require software development methodologies that are more adaptable. This article examines how complex adaptive systems (CAS) theory can be used to increase our understanding of how agile software development practices can be used to develop this capability. A mapping of agile practices to CAS principles and three dimensions (product, process, and people) results in several recommendations for “best practices” in systems development.
Keywords: IMPORTANT

Herramientas de Conocimiento y Aprendizaje: Una Guía para Organizaciones Humanitarias y de Desarrollo - Ramalingam, Ben (ODI, 2006)
This toolkit presents entry points and references to the wide range of tools and methods that have been used to facilitate improved knowledge and learning in the development and humanitarian sectors.
Keywords: spanish

Tools for Knowledge and Learning: A Guide for Development and Humanitarian Organisations - Ramalingam, Ben (ODI, 2006)
This toolkit presents entry points and references to the wide range of tools and methods that have been used to facilitate improved knowledge and learning in the development and humanitarian sectors.

Resilience Thinking: Sustaining Ecosystems and People in a Changing World - Walker, Brian; Salt, David; Reid, Walter V. (Island Press, 2006)
Increasingly, cracks are appearing in the capacity of communities, ecosystems, and landscapes to provide the goods and services that sustain our planet's well-being. The response from most quarters has been for "more of the same" that created the situation in the first place: more control, more intensification, and greater efficiency. "Resilience thinking" offers a different way of understanding the world and a new approach to managing resources. It embraces human and natural systems as complex entities continually adapting through cycles of change and seeks to understand the qualities of a system that must be maintained or enhanced in order to achieve sustainability. It explains why greater efficiency by itself cannot solve resource problems and offers a constructive alternative that opens up options rather than closing them down. In "Resilience Thinking", scientist Brian Walker and science writer David Salt present an accessible introduction to the emerging paradigm of resilience. The book arose out of appeals from colleagues in science and industry for a plainly written account of what resilience is all about and how a resilience approach differs from current practices. Rather than complicated theory, the book offers a conceptual overview along with five case studies of resilience thinking in the real world. It is an engaging and important work for anyone interested in managing risk in a complex world.

Taking Stock of Empowerment Evaluation: An Empirical Review - Miller, Robin Lin; Campbell, Rebecca (American Journal of Evaluation, 2006)
Empowerment evaluation entered the evaluation lexicon in 1993. Since that time, it has attracted many adherents, as well as vocal detractors. A prominent issue in the debates on empowerment evaluation concerns the extent to which empowerment evaluation can be readily distinguished from other approaches to evaluation that share with it an emphasis on participatory and collaborative processes, capacity development, and evaluation use. A second issue concerns the extent to which empowerment evaluation actually leads to empowered outcomes for those who have participated in the evaluation process and those who are the intended beneficiaries of the social programs that were the objects of evaluation. The authors systematically examined 47 case examples of empowerment evaluation published from 1994 through June 2005. The results suggest wide variation among practitioners in adherence to empowerment evaluation principles and weak emphasis on the attainment of empowered outcomes for program beneficiaries. Implications for theory and practice are discussed.

Reframing Complexity: A Four-Dimensional Approach to Organizational Diagnosis, Development and Change - Gallos, Joan V. (Organization Development: A Jossey-Bass Reader, 2006)
This is the third book in the Jossey–Bass Reader series, Organization Development: A Jossey–Bass Reader. This collection will introduce the key thinkers and contributors in organization development including Ed Lawler, Peter Senge, Chris Argyris, Richard Hackman, Jay Galbraith, Cooperrider, Rosabeth Moss Kanter, Bolman & Deal, Kouzes & Posner, and Ed Schein, among others. "Without reservations I recommend this volume to those students of organizational behavior who want an encyclopedia of OD to gain a perspective on the past, present, and future...." Jonathan D. Springer of the American Psychological Association.

Building effective research policy networks: linking function and form - Mendizabal, Enrique (ODI, 2006)
This paper looks at the factors that affect the key structural characteristics of research policy networks in an attempt to develop a methodology for studying and understanding what networks do and how. It builds on previous work on the roles and functions that networks carry out and focuses on their structural characteristics. The literature on networks is explored to identify the main and most common factors affecting their structure, and then the paper considers the possible effects of these structural factors on a network's ability to perform one or more of these functions based on some of the lessons learned from a study of seven research policy networks in Peru. The paper provides a menu of factors and characteristics worth considering when intending to build effective networks.

Engaging scientists through institutional histories - Prasad, Shambu; Hall, Andrew; Thummuru, Laxmi (ILAC Brief, 2006)
An institutional history is a narrative that records key points about how institutional arrangements – new ways of working – evolve over time creating more effective ways to achieve goals. It can be used to document institutional innovations in projects and to highlight barriers to change. An institutional history draws out and synthesizes lessons for research organizations and partners as well as for others in similar circumstances.

Spaces for Change? The Politics of Citizen Participation in New Democratic Arenas - Cornwall, Andrea; Vera Schattan Coelho (Zed Books, 2006)
The book Spaces for Change?: The Politics of Citizen Participation in New Democratic Arenas

Using Randomization in Development Economics Research: A Toolkit - Duflo, Esther; Glennerster, Rachel; Kremer, Michael (National Bureau of Economic Research, 2006)
This paper is a practical guide (a toolkit) for researchers, students and practitioners wishing to introduce randomization as part of a research design in the field. It first covers the rationale for the use of randomization, as a solution to selection bias and a partial solution to publication biases. Second, it discusses various ways in which randomization can be practically introduced in a field settings. Third, it discusses designs issues such as sample size requirements, stratification, level of randomization and data collection methods. Fourth, it discusses how to analyze data from randomized evaluations when there are departures from the basic framework. It reviews in particular how to handle imperfect compliance and externalities. Finally, it discusses some of the issues involved in drawing general conclusions from randomized evaluations, including the necessary use of theory as a guide when designing evaluations and interpreting results.

From PRA to PLA and pluralism: practice and theory - Chambers, Robert (2007)
PRA (participatory rural appraisal) and the more inclusive PLA (participatory learning and action) are families of participatory methodologies which have evolved as behaviours and attitudes, methods, and practices of sharing. During the 1990s and 2000s PRA/PLA has spread and been applied in most countries in the world. Among the multifarious domains of application, some of the more common have been natural resource management and agriculture, programmes for equity, empowerment, rights and security, and community-level planning and action. Related participatory methodologies which have co-evolved and spread widely as movements include farmer participatory research, Integrated Pest Management, Reflect, Stepping Stones and Participatory Geographic Information Systems. Ideologically and epistemologically PRA/PLA seeks and embodies participatory ways to empower local and subordinate people, enabling them to express and enhance their knowledge and take action. It can be understood as having three main components: facilitators’ behaviours, attitudes and mindsets linked with precepts for action; methods which combine visuals, tangibles and groups; and sharing without boundaries. The interplay of these resonates with theories of chaos, complexity, emergence and deep simplicity, especially self-organising systems on the edge of chaos. Good practice has moved towards an eclectic pluralism in which branding, labels, ownership and ego give way to sharing, borrowing, improvisation, creativity and diversity, all these complemented by mutual and critical reflective learning and personal responsibility. Keywords: participatory methodologies; networks; pluralism; practice; theory.

Using Adaptive Management to Meet Conservation Goals - Franklin, Thomas M; Helinski, Ronald; Manale, Andrew (Fish and Wildlife Response to Farm Bill Conservation Practices, 2007)
Natural resource professionals should know whether or not they are doing an effective job of managing natural resources. Their decision-making process should produce the kind of results desired by the public, elected officials, and their agencies’ leadership. With billions of dollars spent each year on managing natural resources, accountability is more important than ever. Producing results is the key to success. Managers must have the necessary data to make enlightened decisions during program implementation—not just at the conclusion of a program. Adaptive management is described as an adapt-and-learn methodology as it pertains to implementing Farm Bill conservation practices. Four regional case studies describe how adaptive management is being applied by practicing fish and wildlife managers. Indicators were identified to monitor and evaluate contributions to fish and wildlife habitat for each of the case studies. Data collected at each stage of the studies were used to make mid-course adjustments that enabled leadership to improve or enhance ongoing management actions.

Typology of sociotechnical transition pathways - Geels, Frank W.; Schot, Johan (Research Policy, 2007)
Contributing to debates about transitions and system changes, this article has two aims. First, it uses criticisms on the multi-level perspective as stepping stones for further conceptual reﬁnements. Second, it develops a typology of four transition pathways: transformation, reconﬁguration, technological substitution, and de-alignment and re-alignment. These pathways differ in combinations of timing and nature of multi-level interactions. They are illustrated with historical examples.

Good Enough Governance Revisited - Grindle, Merilee S. (Development Policy Review, 2007)
The concept of good enough governance provides a platform for questioning the long menu of institutional changes and capacity-building initiatives currently deemed important (or essential) for development. Nevertheless, it falls short of being a tool to explore what, specifically, needs to be done in any real world context. Thus, as argued by the author in 2004, given the limited resources of money, time, knowledge, and human and organisational capacities, practitioners are correct in searching for the best ways to move towards better governance in a particular country context. This article suggests that the feasibility of particular interventions can be assessed by analysing the context for change and the implications of the content of the intervention being considered.

Adaptive Management for International Development Programs - Loveridge, Donna (Australasian Evaluation Society Conference, 2007)
Capacity development, that is “the process whereby people, organisations and society as a whole unleash, strengthen, create, adapt and maintain capacity over time” (OECD 2005) has been a key aim of international aid programs. However, capacity development efforts have not met with resounding success despite approximately 25%, or USD15 billion a year, being spent by donors in recent years on technical assistance1 which has predominantly been aimed at developing capacity. A 1998 review by the World Bank (World Bank 1998) found that the success rate for capacity development efforts was between 30 – 40%. The Commission for Africa (2005) noted in 2005 that achievements were below expectations. The OECD (2007) sees capacity development as being one of the areas which are least responsive to development assistance and therefore one of the greatest challenges. This paper proposes that development practitioners and donors could benefit from taking an evaluative inquiry-type of approach to the design, implementation and monitoring and evaluation of capacity development programs. An alternative approach, “adaptive management”, is proposed. Adaptive management moves away from a rational linear A + B = C approach to capacity development towards constructing and testing theories of change2 for knowledge generation, adaptation and program improvement.

Information needs and policy change - Potter, Stephen; Subrahumanian, Ramya (Sage, 2007)

Using Emergence to Take Social Innovation to Scale - Wheatley, Margaret; Frieze, Deborah (Fieldnotes, 2007)
In spite of current ads and slogans, the world doesn’t change one person at a time. It changes as networks of relationships form among people who discover they share a common cause and vision of what’s possible. This is good news for those of us intent on changing the world and creating a positive future. Rather than worry about critical mass, our work is to foster critical connections. We don’t need to convince large numbers of people to change; instead, we need to connect with kindred spirits. Through these relationships, we will develop the new knowledge, practices, courage, and commitment that lead to broad-based change. But networks aren’t the whole story. As networks grow and transform into active, working communities of practice, we discover how Life truly changes, which is through emergence. When separate, local efforts connect with each other as networks, then strengthen as communities of practice, suddenly and surprisingly a new system emerges at a greater level of scale. This system of influence possesses qualities and capacities that were unknown in the individuals. It isn’t that they were hidden; they simply don’t exist until the system emerges. They are properties of the system, not the individual, but once there, individuals possess them. And the system that emerges always possesses greater power and influence than is possible through planned, incremental change. Emergence is how Life creates radical change and takes things to scale. Emergence has a life-cycle. It begins with networks, shifts to intentional communities of practice and evolves into powerful systems capable of global influence. Since its inception in 1992, The Berkana Institute has striven to learn how living systems work, how they emerge from networks to communities to systems of influence. In our global work—primarily with economically poor communities in many different nations—we have experimented actively with emergence in many different contexts. We have demonstrated what’s possible when we connect people across difference and distance. By applying the lessons of living systems and working intentionally with emergence and its life-cycle, we have become confident that local social innovations can be taken to scale and provide solutions to many of the world’s most intractable issues.

Responding to change: Learning to adapt in development cooperation - Engel, Paul; Keijzer, Niels; Ørnemark, Charlotte (Policy Management Brief 19, 2007)

Making Outcome Mapping Work - Evolving experiences from around the World - Jones, Harry (Outcome Mapping Learning Community, 2007)

The Knowledge-Creating Company - Nonaka, Ikujiro (Harvard Business Review, 2007)
Editor’s Note: This 1991 article helped popularize the notion of “tacit” knowledge—the valuable and highly subjective insights and intuitions that are difficult to capture and share because people carry them in their heads. Years later, the piece can still startle a reader with its views of organizations and of the types of knowledge that inform […]
Keywords: Creativity; Innovation; Product development; Research & development

Buzzwords and fuzzwords: deconstructing development discourse - Cornwall, Andrea (Development in Practice, 2007)

The Aid Chain: Coercion and Commitment in Development NGOs - Wallace, Tina; Bornstein, Lisa; Chapman, Jennifer (Practical Action, 2007)
Significant proportions of aid already flow through the non-governmental sector, but questions are increasingly being asked about the role of NGOs and whether they can deliver on their ambitious claims. This study examines conditionality and mutual commitment between international aid donors and recipient NGOs, North and South. Fieldwork and case study material from Uganda and South Africa are used to support the authors’ contention that the fast changing aid sector has--in the context of a dynamic policy environment--encouraged the mainstreaming of a managerial approach that does not admit of any analysis of power relations or cultural diversity. This increasing--essentially technical-- definition of the roles of NGOs has worked to limit the extent of the very development that the organizations were initially established to promote.

A diagnostic approach for going beyond panaceas - Ostrom, E. (Proceedings of the National Academy of Sciences, 2007)

The White Man's Burden: Why the West's Efforts to Aid the Rest Have Done So Much Ill and So Little: Why the West's Efforts to Aid the Rest Have Done So Much Ill and So Little Good - Easterly, William (Oxford University Press, 2007)
We are all aware of the extreme hunger and poverty that afflict the world's poor. We hear the facts, see the images on television, buy the T-shirt and are moved as individuals and governments to dig deep into our pockets. Yet what happens to all this aid? Why after 50 years and $2.3 trillion are there still children dying for lack of twelve cents medicine? Why are there so many people still living on less than $1 a day without clean water, food, sanitation, shelter, education or medicine? In The White Man's Burden William Easterly, acclaimed author and former economist at the World Bank, addresses these twin tragedies head on. While recognising the energy and compassion behind the campaign to make poverty history he argues urgently and powerfully that grand plans and good intentions are a part of the problem not the solution. Giving aid is not enough, we must ensure that it reaches the people who need it most and the only way to make this happens is through accountability and by learning from past experiences. Without claiming to have all the answers, William Easterly chastises the complacent and patronising attitude of the West that attempts to impose solutions from above. In this book, which is by turns angry, moving, irreverent but always rigorous, he calls on each and everyone of us to take responsibility, whether donors, aid workers or ordinary citizens, so that more aid reaches the people it is supposed to help, the mother who cannot feed her children, the little girl who has to collect firewood rather than go to school, the father who cannot work because he has been crippled by war.

A Leader’s Framework for Decision Making - Snowden, Dave; Boone, Mary E. (Harvard Business Review, 2007)

The Art of Agile Development - Shore, James; Warden, Shane (O'Reilly Media, 2007)
The Art of Agile Development contains practical guidance for anyone considering or applying agile development for building valuable software. Plenty of books describe what agile development is or why it helps software projects succeed, but very few combine information for developers, managers, testers, and customers into a single package that they can apply directly. This book provides no-nonsense advice on agile planning, development, delivery, and management taken from the authors' many years of experience with Extreme Programming (XP). You get a gestalt view of the agile development process, including comprehensive guidance for non-technical readers and hands-on technical practices for developers and testers. The Art of Agile Development gives you clear answers to questions such as: How can we adopt agile development? Do we really need to pair program? What metrics should we report? What if I can't get my customer to participate? How much documentation should we write? When do we design and architect? As a non-developer, how should I work with my agile team? Where is my product roadmap? How does QA fit in? The book teaches you how to adopt XP practices, describes each practice in detail, then discusses principles that will allow you to modify XP and create your own agile method. In particular, this book tackles the difficult aspects of agile development: the need for cooperation and trust among team members. Whether you're currently part of an agile team, working with an agile team, or interested in agile development, this book provides the practical tips you need to start practicing agile development. As your experience grows, the book will grow with you, providing exercises and information that will teach you first to understand the rules of agile development, break them, and ultimately abandon rules altogether as you master the art of agile development."Jim Shore and Shane Warden expertly explain the practices and benefits of Extreme Programming. They offer advice from their real-world experiences in leading teams. They answer questions about the practices and show contraindications - ways that a practice may be mis-applied. They offer alternatives you can try if there are impediments to applying a practice, such as the lack of an on-site customer.--Ken Pugh, Author of Jolt Award Winner, Prefactoring "I will leave a copy of this book with every team I visit."--Brian Marick, Exampler Consulting
Keywords: IMPORTANT

Communications Strategic Intent With Systemigrams: Application to the Network-Enabled Challenge - Blair, Charles; Boardman, John; Sauser, Brian (Systems Engineering, 2007)
The U.K. Ministry of Defense (MoD) has mandated the development of a network enabled capability (NEC) across all of defense, aimed at producing agile military and nonmilitary effects via a network of networks. This paper provides an overview of NEC, representing it as a complex human activity system of systems (SoS), analysis of which cannot rely on purely traditional reductionist engineering approaches, requiring instead a soft-systems engineering approach. A literature review is then provided, covering nontraditional systems methodologies of the past 25 years, highlighting the more recent trend towards multimethodological practice. The paper introduces the systemic diagram, or systemigram, conceptual model, explaining its evolution from a form of visual language to its use as an appreciative learning system in a soft-systems methodology. Using the written prose of MoD policy makers, a systemigram model is constructed which represents the NEC concept, providing a systemic visualization of its complexity and an elucidation of the key SoS attributes of emergence, hierarchy, and boundary. Finally, the NEC systemigram is used in an example storyboarding technique, demonstrating its utility as a platform for stakeholder dialog leading towards a refined model that reflects a deeper understanding of NEC strategy. © 2007 Wiley Periodicals, Inc. Syst Eng 10:309–322, 2007

Historical roots of Agile Methods: Where did “Agile Thinking” come from? - Abbas, Noura; Gravell, Andrew M.; Wills, Gary B. (Springer Berlin Heidelberg, 2008)
The appearance of Agile methods has been the most noticeable change to software process thinking in the last fifteen years [16], but in fact many of the “Agile ideas” have been around since 70’s or even before. Many studies and reviews have been conducted about Agile methods which ascribe their emergence as a reaction against traditional methods. In this paper, we argue that although Agile methods are new as a whole, they have strong roots in the history of software engineering. In addition to the iterative and incremental approaches that have been in use since 1957 [21], people who criticised the traditional methods suggested alternative approaches which were actually Agile ideas such as the response to change, customer involvement, and working software over documentation. The authors of this paper believe that education about the history of Agile thinking will help to develop better understanding as well as promoting the use of Agile methods. We therefore present and discuss the reasons behind the development and introduction of Agile methods, as a reaction to traditional methods, as a result of people’s experience, and in particular focusing on reusing ideas from history.
Keywords: Agile methods; Software Development

Report on outcomes and get everyone involved: The Participatory Performance Story Reporting Technique - Dart, J. (Presented at the AES conference in Perth, September 2008, 2008)
This paper outlines the background and philosophy of Collaborative Outcomes Reporting (COR) and Performance Story Reporting (PSR), providing an overview of these emerging techniques and showing how they can be used as a framework for reporting on contribution to long-term outcomes (or targets) using mixed methods and participatory process. The report serves as an introduction to these approaches in evaluation and discusses their bias, limitations and where they might best be applied.

Why to be Wary of "Design for Developing Countries" - Donaldson, Krista (Ambidextrous, 2008)

Sara Earl Outcome Mapping pt 1, 2, and 3 - Earl, Sara (2008)
These three videos from Sarah Earl provide an introduction to the concepts of Outcome Mapping

A developmental Evaluation Primer - Gamble, Jamie A.A. (J.W. McConnell Family Foundation, 2008)

Success and Failure in eGovernment Projects - Heeks, Richard (eGovernment for Development, 2008)

Linking Assessment to Instruction: Using Dynamic Indicators of Basic Early Literacy Skills in an Outcomes-Driven Model - Kaminski, Ruth; Cummings, Kelli (Dynamic Measurement Group, 2008)
As educators increasingly are held responsible for student achievement, school personnel struggle to find ways to effectively document student responsiveness to interventions and track progress toward important outcomes. While many educators focus on high-stakes tests as a means of documenting student achievement of important outcomes, other assessment approaches may be better suited to assessing student progress. Assessment that can be used to adapt teaching to meet student needs is called formative assessment. Because the primary purpose of formative assessment is to support student learning, it may arguably be considered the most important assessment practice in which educators engage. This paper will focus on linking assessment to instruction to improve student outcomes through the use of Dynamic Indicators of Basic Early Literacy Skills (DIBELS) within an Outcomes-Driven Model.

Calibrating conservation: new tools for measuring success - Kapos, Valerie; Balmford, Andrew; Aveling, Rosalind; Bubb, Philip; Carey, Peter; Entwistle, Abigail; Hopkins, John; Mulliken, Teresa; Safford, Roger; Stattersfield, Alison; Walpole, Matt; Manica, Andrea (Conservation Letters, 2008)
Conservation practitioners, policy makers, and donors agree that there is an urgent need to identify which conservation approaches are most likely to succeed in order to use more effectively the limited resources available for conservation. While recently developed standards of good practice in conservation are helpful, a framework for evaluation is needed that supports systematic analysis of conservation effectiveness. A conceptual framework and scorecard developed by the Cambridge Conservation Forum help to address common constraints to evaluating conservation success: unclear objectives, ineffective information management, the long time frames of conservation outcomes, scarcity of resources for evaluation, and lack of incentives for such evaluation. For seven major categories of conservation activity, the CCF tools help clarify conservation objectives and provide a standardized framework that is a useful basis for managing information about project outcomes and existing conservation experience. By identifying key outcomes that can predict conservation success and can be assessed in relatively short time frames, they help to make more efficient use of scarce monitoring and evaluation resources. With wide application, the CCF framework and evaluation tool can provide a powerful platform for drawing on the experience of past and ongoing conservation projects to identify quantitatively factors that contribute to conservation success.
Keywords: Conservation effect; Conservation outcomes; Evaluation; Evidence-based conservation; Monitoring; conservation impact; framework; indicators; scorecard

Context-sensitive engagement: Lessons learned from Swiss experiences in South Asia for aid effectiveness in fragile scenarios - Paffenholz, Thania; Jütersonke, Oliver (CCDP, 2008)

HIV, food and drugs: Livelihoods, nutrition and Anti-retroviral Therapy (ART) in Kenya and Zambia - Samuels, Fiona; Rutenberg, Naomi (Briefing Paper, 2008)
Key points • ART has restored the health of many people living with HIV, but their livelihoods lag behind • Good nutrition is important for people on ART. Food supplementation can help, but is no substitute for sustainable livelihoods • The livelihoods of people on ART can be bolstered through skills, livelihood networks, assets and cash or food transfers

Scenarios: An Explorer's Guide - Shell International (Shell International BV, 2008)
Exploring the Future The future is ‘terra incognita’: although we may be able to guess the outcome of events that lie close to us, as we project beyond this we enter an unmapped zone full of uncertainty. Paradoxically, the range of options this reveals can seem paralysing. No one can definitively map the future, but we can explore the possibilities in ways that are specifically intended to support decision-making. At Shell we use scenario building to help us wrestle with the developments and behaviours that shape what the future may hold and prepare ourselves more effectively. We also believe it can inspire individuals and organisations to play a more active role in shaping a better future - for themselves, or even on a global scale. In this book, we use a metaphor of exploration and map-making to describe how we think about building scenarios. Like a set of maps describing different aspects of a landscape, scenarios provide us with a range of perspectives on what might happen, helping us to navigate more successfully. Exploration - of a territory or the future - involves both analytical thinking rooted in whatever facts are clear, and also informed intuition. This book describes the approach used to develop a set of global scenarios, ‘People and Connections’ several years ago under the guidance of Ged Davis. Since then, scenarios guided by Albert Bressand have been published, and more recently Shell has published a summary of its Energy Scenarios, ‘Scramble’ and ‘Blueprints’, developed under the guidance of the current leadership. These have built on, and extended, our approach. Indeed, Shell has been working with scenarios for almost 40 years, and we are still learning. Since the environment we live and work in is constantly changing, building scenarios demands continual innovation and creativity.

The Role of Outcome Mapping in Developing a Rural Telemedicine System - Tucker, William; Blake, Edwin (University of the Western Cape, 2008)
We describe the use of Outcome Mapping to guide the design of a rural telemedicine consultation system in South Africa. While Outcome Mapping was not primarily intended to guide design, we show that it tied in well with a cyclical participatory design method for an Information and Communication Technology for Development project

Beyond the log frame: a new tool for examining health and peacebuilding initiatives - Grove, Natalie J.; Zwi, Anthony B. (Development in Practice, 2008)
How do we move from identifying ethical principles to enhancing development practice? How can donors and NGOs move beyond the reporting of technical outputs to explore less tangible aspects of their health projects: contributions to rebuilding trust, promoting social cohesion, and enhancing good governance at community level? This article considers these questions in relation to health and peace-building activities in conflicted settings. It describes difficulties facing practitioners and donors seeking to undertake health and peace work, in particular focusing on the lack of appropriate tools for screening, monitoring, and evaluating projects. It critiques the logical framework, a tool commonly used in project planning, monitoring, and evaluation, and considers it alongside a new tool, the Health and Peace Building Filter, which has been designed to reflect on health programming in fragile or conflicted settings. The authors argue that such tools can help to move us beyond focusing on inputs and outputs to examining processes, relationships, and the indirect consequences of aid programmes.

Strengthening humanitarian networks: Applying the network functions approach - Ramalingam, Ben; Mendizabal, Enrique; Schenkenberg van Mierop, Ed (Background papers, 2008)
This note offers a simple, flexible and powerful methodology — the network functions approach (NFA) — that can be applied to analyse and strengthen humanitarian and development networks. Based on research undertaken at ODI and elsewhere, the NFA suggests there are six overlapping functions that different networks perform in varying combinations. Through reflection on a network’s current activities and how they relate to each of these functions, the NFA helps those facilitating, acting within or supporting networks to work towards an ‘ideal’ functional mix. The aim is for network strategies to be honed, thinking clarified, activities sharpened and ultimately, humanitarian performance improved.

Learning to Learn Collectively - Wrigley, Rebecca (Capacity, 2008)
CABUNGO, a Malawian NGO, recently evaluated its own performance using the Most Significant Change approach. Rebecca Wrigley describes how, with the support of stakeholders,CABUNGO learned to improve its services.

Democratising Engagement: What the UK Can Learn from International Experience - Cornwall, Andrea (Demos, 2008)

Contribution Analysis: An approach to exploring cause and effect - Mayne, J. (ILAC Brief, 2008)
Questions of cause and effect are critical to assessing the performance of programmes and projects. When it is not practical to design an experiment to assess performance, contribution analysis can provide credible assessments of cause and effect. Verifying the theory of change that the programme is based on, and paying attention to other factors that may influence the outcomes, provides reasonable evidence about the contribution being made by the programme.

Unpacking 'Participation': models, meanings and practices - Cornwall, A. (Community Development Journal, 2008)

Adaptive Management and Social Learning in Collaborative and Community-Based Monitoring: a Study of Five Community-Based Forestry Organizations in the western USA - Fernandez-Gimenez, Maria; Ballard, Heidi; Sturtevant, Victoria (Ecology and Society, 2008)
Fernandez-Gimenez, M. E., H. L. Ballard, and V. E. Sturtevant. 2008. Adaptive management and social learning in collaborative and community-based monitoring: a study of five community-based forestry organizations in the western USA. Ecology and Society 13(2): 4. https://doi.org/10.5751/ES-02400-130204

Exploring the science of complexity: Ideas and implications for development and humanitarian efforts - Ramalingam, Ben; Jones, Harry; Reba, Toussaint; Young, John (Working Paper 285, 2008)
This paper draws on the science of complexity to outline alternative approaches to analysing and understanding problems faced in humanitarian and development work.

Systems Thinking. Applied. A primer - Edson, Robert (ASysT Institute, 2008)

The New Development Economics: We Shall Experiment, but How Shall We Learn? - Rodrik, Dani (HKS Working Paper No. RWP08-055, 2008)
Development economics is split between macro-development economists - who focus on economic growth, international trade, and fiscal/macro policies - and micro-development economists - who study microfinance, education, health, and other social programs. Recently there has been substantial convergence in the policy mindset exhibited by micro evaluation enthusiasts, on the one hand, and growth diagnosticians, on the other. At the same time, the randomized evaluation revolution has led to an accentuation of the methodological divergence between the two camps. Overcoming the split requires changes on both sides. Macrodevelopment economists need to recognize the distinct advantages of the experimental approach and adopt the policy mindset of the randomized evaluation enthusiasts. Micro-development economists, for their part, have to recognize that the utility of randomized evaluations is restricted by the narrow and limited scope of their application. As the Chinese example illustrates, extending the experimental mindset to the domain of economy-wide reforms is not just possible, it has already been practiced with resounding success in the most important development experience of our generation.
Keywords: Economics; Finance; Health Care; International Development; International Economics; International Trade; Macroeconomics; Microeconomics; Social Policy; Welfare

Thinking in Systems: A Primer - Meadows, Donella H. (Chelsea Green Publishing, 2008)
In the years following her role as the lead author of the international bestseller, Limits to Growth—the first book to show the consequences of unchecked growth on a finite planet— Donella Meadows remained a pioneer of environmental and social analysis until her untimely death in 2001.Thinking in Systems, is a concise and crucial book offering insight for problem solving on scales ranging from the personal to the global. Edited by the Sustainability Institute’s Diana Wright, this essential primer brings systems thinking out of the realm of computers and equations and into the tangible world, showing readers how to develop the systems-thinking skills that thought leaders across the globe consider critical for 21st-century life.Some of the biggest problems facing the world—war, hunger, poverty, and environmental degradation—are essentially system failures. They cannot be solved by fixing one piece in isolation from the others, because even seemingly minor details have enormous power to undermine the best efforts of too-narrow thinking.While readers will learn the conceptual tools and methods of systems thinking, the heart of the book is grander than methodology. Donella Meadows was known as much for nurturing positive outcomes as she was for delving into the science behind global dilemmas. She reminds readers to pay attention to what is important, not just what is quantifiable, to stay humble, and to stay a learner.In a world growing ever more complicated, crowded, and interdependent, Thinking in Systems helps readers avoid confusion and helplessness, the first step toward finding proactive and effective solutions.

Reflect Action Methods - ActionAid (2009)
Reflect is an innovative approach to adult learning and social change, which fuses the theories of Brazilian educator Paulo Freire with participatory methodologies. It was developed in the 1990s through pilot projects in Bangladesh, Uganda and El Salvador and is now used by over 500 organisations in over 70 countries worldwide. Organisations working with Reflect won UNESCO literacy prizes in 2003, 2005, 2007, 2008 and 2010. This site is aimed at Reflect practitioners and others who want to know more about the approach. We want it to be truly interactive and the more stories, graphics and photos are submitted, the better the site will be. Please add your comments to tell us about the work you are doing with Reflect and join the discussion forum to share your ideas and experiences of working with the approach.

Jumping off Arnstein's ladder: social learning as a new policy paradigm for climate change adaptation - Collins, Kevin; Ison, Ray (Environmental Policy and Governance, 2009)
Participation of citizens, groups, organizations and businesses is now an essential element to tackle climate change effectively at international, European Union, national and local levels. However, beyond the general imperative to participate, major policy bodies offer little guidance on what this entails. We suggest that the dominance of Arnstein's ladder of citizen participation in policy discourses constrains the ways we think about, and critically the purposes we ascribe to, participation in a climate change context. We suggest an alternative framing of climate change, where no single group has clear access to understanding the issue and its resolution. Thus adaptation is fundamentally dependent on new forms of learning. Drawing on experiences of social learning approaches to natural resource managing, we explore how a commitment to social learning more accurately embodies the new kinds of role, relationship, practice and sense of purpose required to progress adaptive climate change agendas and practices. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment.
Keywords: Arnstein's ladder; Climate change; Co-evolutionary adaptation; Natural resource management; Participation; Social learning

Evaluation for Improvement: A Seven Step Empowerment Evaluation Approach for Violence Prevention Organizations - Cox, PJ; Keener, D; Woodward, T; Wandersman, A (2009)
This guide, written by Pamela J. Cox, Dana Keener, Tifanee L. Woodard, & Abraham H. Wandersman for the Centers for Disease Control and Prevention (CDC) outlines a seven step process for hiring an evaluator to implement an empowerment evaluation. The process begins with preparing for the hiring and concludes with an assessment of an evaluation to ensure its sustainability. Excerpt "...concerns and experiences with independent evaluation led to the development of participatory evaluation approaches as a way to promote an organization’s use of evaluation for the improvement of its strategies. Although there are many participatory evaluation approaches, empowerment evaluation places an explicit emphasis on building the evaluation capacity of individuals and organizations so that evaluation is integrated into the organization’s day-to-day management processes. Through empowerment evaluation, both individual and organizational evaluation capacity are increased through a “learn-by-doing” process, whereby organizations and their staff evaluate their own strategies. Specifically, organizations hire an evaluator to work with them in conducting an evaluation of their strategies. Rather than evaluating an organization’s strategies and presenting an evaluation “report card,” empowerment evaluators coach individuals and organizations through an evaluation of their own strategy(ies) by providing them with the knowledge, skills, and resources they need to conduct just such an evaluation." Contents Empowerment Evaluation: An Overview 11 Principles of Empowerment Evaluation 11 Step 1: Preparing for the Hiring Process 23 Step 2: Writing a Job Announcement 31 Step 3: Finding Potential Empowerment Evaluators 39 Step 4: Assessing the Candidates 45 Step 5: Writing An Evaluation Contract 55 Step 6: Building an Effective Relationship With Your Evaluator 61 Step 7: Assessing and Sustaining the Evaluation 65 Appendix A: Resources for General Evaluation and Empowerment Evaluation 73 Appendix B: Worksheets for Hiring an Empowerment Evaluator 75 Appendix C: Sample Hiring Committee Confidentiality Statement 89 Appendix D: Sample Job 90 Appendix E: Sample Request For Proposals 91 Appendix F: Sample Interview Questions 93 Appendix G: Sample Budget and Narrative for an Evaluation Team 95

Creating the (organisational) conditions for an OM based M&E and learning practice - Deprez, Steff (Outcome Mapping Learning Community, 2009)

Communities of practice: Linking knowledge, policy and practice - Hearn, Simon; White, Nancy (Working and discussion papers, 2009)
This paper describes the basic characteristics of CoPs and provides a rationale for their growing importance in international development. It also suggests some ways in which CoPs can be supported by development agencies, research institutes and donors to strengthen the linkages between knowledge, policy and practice.

Impact assessment of ICT-for-development projects a compendium of approaches - Heeks, Richard; Molla, Alemayehu (University of Manchester. Institute for development policy and management (IDPM), 2009)

The Adaptive Management System for the Tasmanian Wilderness World Heritage Area — Linking Management Planning with Effectiveness Evaluation - Jones, Glenys (Adaptive Environmental Management, 2009)
This paper provides a 30 year retrospective on the development of the adaptive management system for the Tasmanian Wilderness World Heritage Area (Australia). It describes the historical background, key influences and stages that paved the way to establishment of adaptive management. It outlines how effectiveness monitoring, evaluation and reporting are integrated with the management plan for the Area to establish an ongoing adaptive management cycle. The chapter presents figures and tools for adaptive management, including 5 useful questions for guiding the integration of effectiveness monitoring, evaluation and reporting into management plans and programs. Strengths and weaknesses of the adaptive management system are discussed. Key lessons and insights distilled from this experience are offered, including the importance of planned monitoring of management effectiveness; the role of stakeholder assessments; and the factors that can assist in sustaining longterm strategic programs despite ongoing institutional change. The chapter concludes with suggestions for fostering an enabling environment for adaptive management.
Keywords: Adaptive Management; Management Intent; Reserve Management; World Heritage

From Political Won't to Political Will: Building Support for Participatory Governance - Malena, Carmen (Kumarian Press, 2009)
* Geographically diverse examples of participatory governance in action* Practical case studies show how citizens can participate more fully in the political process Despite a recent wave of democratization around the world, traditional systems of representative democracy seem to be in crisis. Citizens in both the North and the South lack opportunities, rights and access to information and have expressed growing disillusionment with their governments. Ordinary citizens (especially women, poor people and other marginalized groups) are largely excluded from the political processes that directly affect their lives. There is now growing consensus that good governance is participatory governance (PG), but public officials are often reluctant to adopt such an approach. From Political Won’t to Political Will addresses the particular challenge of encouraging these officials to involve citizens in the political process. The book presents contributions by participants from CIVICUS’ 2008 conference on building political will for PG. Representing the perspectives of both civil society and government actors, they propose a number of strategies and lessons such as demonstrating the benefits of PG to governments, complementing formal democratic institutions, building trust, supporting PG champions and using strategic political timing. Their practical and highly original findings will interest anyone eager to see the empowerment of people around the world.

Key Concepts in Ethnography - O'Reilly, Karen (SAGE Publications, 2009)

DAC Peer Review of Switzerland - 2009 - OECD (OECD, 2009)

Glossary of Key Terms in Evaluation and Results Based Management - OECD (OECD, 2009)

Utilization-focused evaluation for agricultural innovation - Patton, Michael Quinn; Horton, D (ILAC Brief, 2009)
Utilization-focused evaluation (UFE) is based on the principle that an evaluation should be judged by its utility. So no matter how technically sound and methodologically elegant, an evaluation is not truly a good evaluation unless the findings are used. UFE is a framework for enhancing the likelihood that evaluation findings will be used and lessons will be learnt from the evaluation process. This Brief, based on the book Utilization-focused evaluation, introduces this approach to evaluation, outlines key steps in the evaluation process, identifies some of the main benefits of UFE, and provides two examples of UFE in the context of programmes aimed at promoting agricultural innovation.

Innovations in international humanitarian action - Ramalingam, Ben; Scriven, Kim; Foley, Conor (8th review of humanitarian action, 2009)

Developing a performance story report: user guide - Roughly, A.; Dart, J. (Commonwealth of Australia, 2009)
This report is a nuts and bolts guide to developing a Collaborative Outcomes Report (COR)/ Performance Story Report (PSR) produced by the Australian Government and Jess Dart. It includes practical tips, step-by-step process guides and definitions of key concepts surrounding these approaches.

How to Make Sense of Weak Signals - Schoemaker, Paul J. H.; Day, George S. (MIT Sloan Management Review, 2009)
Keywords: IMPORTANT

Creating adaptive policies: a guide for policymaking in an uncertain world - Swanson, Darren; Bhadwal, Suruchi (IDRC, 2009)
Keywords: Adaptive natural resource management; Environmental policy; Government policy; Sustainable development

Digital habitats: stewarding technology for communities - Wenger, Etienne; White, Nancy; Smith, John D. (CPsquare, 2009)

Digital habitats: stewarding technology for communities. Chapter 10 - Action Book - Wenger, Etienne; White, Nancy; Smith, John D. (Cpsquare, 2009)

Strategy Development: Most Signficant Change (MSC) Toolkit - ODI (ODI, 2009)
The Most Significant Change (MSC) technique is a form of participatory monitoring and evaluation. It is participatory because many project stakeholders are involved both in deciding the sorts of change to be recorded and in analysing the data. It is a form of monitoring because it occurs throughout the programme cycle and provides information to help people manage it. MSC contributes to evaluation because it provides data on impact and outcomes which can be used to help assess the performance of the programme as a whole. Essentially, the process involves the collection of significant change (SC) stories emanating from the field level, and the systematic selection of the most important of these by panels of designated stakeholders or staff. The designated staff and stakeholders are initially involved by ‘searching’ for project impact. Once changes have been captured, various people sit down together, read the stories aloud and have regular and often in-depth discussions about the value of the reported changes. When the technique is successfully implemented, whole teams of people begin to focus their attention on programme impact. MSC has had several names since it was conceived, each emphasising a different aspect. Examples are: ‘Monitoring-without-indicators’ – MSC does not make use of predefined indicators, especially ones which have to be counted and measured; or the ‘story approach’ – the answers to the central question about change are often in the form of stories of who did what, when and why, and the reasons the

Design in the Organization: Parts and Wholes - Junginger, Sabine (Research Design Journal, 2009)
Inroduces the stages of adoption of Design in organizations, with a visual tool.

The road to results: designing and conducting effective development evaluations - Imas, Morra; G, Linda; Rist, Ray C. (The World Bank, 2009)
The analytical, conceptual, and political framework of development is changing dramatically. The new development agenda calls for broader understandings of sectors, countries, development strategies, and policies. It emphasizes learning and continuous feedback at all phases of the development cycle. As the development agenda grows in scope and complexity, development evaluation follows suit. Development evaluator are moving away from traditional implementation and output-focused evaluation models toward results-based evaluation models, as the development community calls for results and embraces the millennium development goals. As the development community shifts its focus away from projects in order to comprehensively address country challenges, development evaluators are seeking methods with which to assess results at the country, sector, theme, policy, and even global levels. As the development community recognizes the importance of not only a comprehensive but also a coordinated approach to developing country challenges and emphasizes partnerships, development evaluators are increasingly engaged in joint evaluations. These joint evaluations, while advantageous in many respects, add to the complexity of development evaluation (OECD 2006). Additionally, development evaluators increasingly face the measurement challenge of determining the performance of an individual development organization in this broader context and of identifying its contribution. This text is intended as a tool for use in building development evaluation capacity. It aims to help development evaluators think about and explore the new evaluation architecture and especially to design and conduct evaluations that focus on results in meeting the challenges of development.

Political Economy Analysis - How to note - DFID (Practice Paper, 2009)
Political economy analysis is a powerful tool for improving the effectiveness of aid. Bridging the traditional concerns of politics and economics, it focuses on how power and resources are distributed and contested in different contexts, and the implications for development outcomes. It gets beneath the formal structures to reveal the underlying interests, incentives and institutions that enable or frustrate change. Such insights are important if we are to advance challenging agendas around governance, economic growth and service delivery, which experience has shown do not lend themselves to technical solutions alone. Political economy analysis is not a magic bullet for the resolution of intractable development problems. However, it can support more effective and politically feasible development strategies, as well as inform more realistic expectations of what can be achieved, and the risks involved. It can also contribute to better results by identifying where the main opportunities and barriers for policy reform exist and how donors can use their programming and influencing tools to promote positive change. This understanding is particularly relevant in fragile and conflict-affected environments where the challenge of building peaceful states and societies is fundamentally political. There are an increasing number of political economy tools available to development agencies for a range of analytical and operational purposes. This note brings together this material with a view to explaining the relevance and uses of political economy analysis. It is intended to be used by a wide range of DFID programme managers and advisers, as well as staff in other HMG departments and partner organisations. The main questions it addresses are: 􀂃 what is political economy analysis? 􀂃 how and why does political economy analysis add value to DFID work? 􀂃 what approaches and tools are available? 􀂃 how should the analysis be prepared, undertaken and applied to DFID’s work? 􀂃 how should we work with other development partners and across HMG on analysis? Key messages include: • Political economy analysis is central to the formulation of sound country plans and sector programmes, and can play a key role in risk mitigation and ensuring that donors avoid harmful practices. • Political economy analysis can help to improve development effectiveness by identifying how and where donors should focus efforts to promote positive change. • There are a growing number of operationally relevant tools which can be used to inform development strategies at the country or sector level, or in relation to particular development problems. • Several DFID country offices have used political economy analysis to improve the quality and impact of aid. This experience provides valuable lessons that should be considered when commissioning and undertaking political economy analysis. • Where possible, analysis should be conducted on an ongoing basis with key partners in HMG and the wider development community to encourage shared understanding and joint action.

Agile Project Management: Creating Innovative Products - Highsmith, Jim (Addison Wesley, 2009)
Best practices for managing projects in agile environments―now updated with new techniques for larger projectsToday, the pace of project management moves faster. Project management needs to become more flexible and far more responsive to customers. Using Agile Project Management (APM), project managers can achieve all these goals without compromising value, quality, or business discipline. In Agile Project Management, Second Edition, renowned agile pioneer Jim Highsmith thoroughly updates his classic guide to APM, extending and refining it to support even the largest projects and organizations.  Writing for project leaders, managers, and executives at all levels, Highsmith integrates the best project management, product management, and software development practices into an overall framework designed to support unprecedented speed and mobility. The many topics added in this new edition include incorporating agile values, scaling agile projects, release planning, portfolio governance, and enhancing organizational agility. Project and business leaders will especially appreciate Highsmith’s new coverage of promoting agility through performance measurements based on value, quality, and constraints. This edition’s coverage includes: Understanding the agile revolution’s impact on product development Recognizing when agile methods will work in project management, and when they won’t Setting realistic business objectives for Agile Project Management Promoting agile values and principles across the organizationUtilizing a proven Agile Enterprise Framework that encompasses governance, project and iteration management, and technical practicesOptimizing all five stages of the agile project: Envision, Speculate, Explore, Adapt, and CloseOrganizational and product-related processes for scaling agile to the largest projects and teamsAgile project governance solutions for executives and management  The “Agile Triangle”: measuring performance in ways that encourage agility instead of discouraging itThe changing role of the agile project leader

Appropriate ICT as a Tool to Increase Effectiveness in ICT4D: Theoretical considerations and illustrating cases - Reijswoud, Victor van (The Electronic Journal of Information Systems in Developing Countries, 2009)
The need to bridge the digital divide is no longer a point of discussion and therefore focus has shifted to the design and implementation of programs that have the potential to close the information and knowledge gap between the developing and developed nations. Unfortunately, the majority of these programs are small and mimic what has been successful in the developed world. It has become increasingly clear that these successes do not necessarily translate well in the context of developing nations. This paper develops the hypothesis that Information and Communication Technology (ICT) projects in developing countries will become successful only when they are adapted to local conditions. The general concept of Appropriate Technology (AT) will be explored for the field of ICT. AT has already been embraced by fields like architecture, building technology and agriculture, but has not yet been rooted in ICT. The paper proposes a preliminary theory of Appropriate ICT along the lines of existing theories in AT and System development. The theory identifies Appropriate Technology principles at three levels: hardware, software and ICT change management. By means of real life mini cases in the ICT for Development context in Africa, the guiding principles for Appropriate ICT are illustrated. The paper will conclude with an agenda for further research in the three identified levels. The research agenda targets academia, governments, NGO's and industry.
Keywords: IMPORTANT

Monitoring in adaptive co-management: Toward a learning based approach - Cundill, Georgina; Fabricius, Christo (Journal of Environmental Management, 2009)
The recognition of complexity and uncertainty in natural resource management has lead to the development of a wealth of conceptual frameworks aimed at integrated assessment and complex systems monitoring. Relatively less attention has however been given to methodological approaches that might facilitate learning as part of the monitoring process. This paper reviews the monitoring literature relevant to adaptive co-management, with a focus on the synergies between existing monitoring frameworks, collaborative monitoring approaches and social learning. The paper discusses the role of monitoring in environmental management in general, and the challenges posed by scale and complexity when monitoring in adaptive co-management. Existing conceptual frameworks for monitoring relevant to adaptive co-management are reviewed, as are lessons from experiences with collaborative monitoring. The paper concludes by offering a methodological approach to monitoring that actively seeks to engender reflexive learning as a means to deal with uncertainty in natural resource management.
Keywords: Adaptive co-management; Collaborative monitoring; Complexity; Social learning

A conceptual framework for analysing adaptive capacity and multi-level learning processes in resource governance regimes - Pahl-Wostl, Claudia (Global Environmental Change, 2009)
Governance failures are at the origin of many resource management problems. In particular climate change and the concomitant increase of extreme weather events has exposed the inability of current governance regimes to deal with present and future challenges. Still our knowledge about resource governance regimes and how they change is quite limited. This paper develops a conceptual framework addressing the dynamics and adaptive capacity of resource governance regimes as multi-level learning processes. The influence of formal and informal institutions, the role of state and non-state actors, the nature of multi-level interactions and the relative importance of bureaucratic hierarchies, markets and networks are identified as major structural characteristics of governance regimes. Change is conceptualized as social and societal learning that proceeds in a stepwise fashion moving from single to double to triple loop learning. Informal networks are considered to play a crucial role in such learning processes. The framework supports flexible and context sensitive analysis without being case study specific. First empirical evidence from water governance supports the assumptions made on the dynamics of governance regimes and the usefulness of the chosen approach. More complex and diverse governance regimes have a higher adaptive capacity. However, it is still an open question how to overcome the state of single-loop learning that seem to characterize many attempts to adapt to climate change. Only further development and application of shared conceptual frameworks taking into account the real complexity of governance regimes can generate the knowledge base needed to advance current understanding to a state that allows giving meaningful policy advice.
Keywords: Adaptive capacity; Adaptive governance; Climate change adaptation; Complexity; Institutions; Resource management; Social learning

The Realities of Community Based Natural Resource Management and Biodiversity Conservation in Sub-Saharan Africa - DeGeorges, Paul Andre; Reilly, Brian Kevin (Sustainability, 2009)
This is an historic overview of conservation in Sub-Saharan Africa from pre-colonial times through the present. It demonstrates that Africans practiced conservation that was ignored by the colonial powers. The colonial market economy combined with the human and livestock population explosion of the 21st century are the major factors contributing to the demise of wildlife and critical habitat. Unique insight is provided into the economics of a representative safari company, something that has not been readily available to Community Based Natural Resources Management (CBNRM) practitioners. Modern attempts at sharing benefits from conservation with rural communities will fail due to the low rural resource to population ratio regardless of the model, combined with the uneven distribution of profits from safari hunting that drives most CBNRM programs, unless these ratios are changed. Low household incomes from CBNRM are unlikely to change attitudes of rural dwellers towards Western approaches to conservation. Communities must sustainably manage their natural areas as "green factories" for the multitude of natural resources they contain as a means of maximizing employment and thus household incomes, as well as meeting the often overlooked socio-cultural ties to wildlife and other natural resources, which may be as important as direct material benefits in assuring conservation of wildlife and its habitat. For CBNRM to be successful in the long-term, full devolution of ownership over land and natural resources must take place. In addition, as a means of relieving pressure on the rural resource base, this will require an urbanization process that creates a middleclass, as opposed to the current slums that form the majority of Africa‘s cities, through industrialization that transforms the unique natural resources of the subcontinent (e.g., strategic minerals, petroleum, wildlife, hardwoods, fisheries, wild medicines, agricultural products, etc.) in Africa.
Keywords: Development; conservation; industrialization; population; wildlife

Making Outcome Mapping Work - Volume 2 - Innovations in Participatory Planning, Monitoring and Evaluation - Hearn, Simon; Schaeffer, Heidi; van Ongevalle, JAn (Outcome Mapping Learning Community, 2009)

Adaptive monitoring: a new paradigm for long-term research and monitoring - Lindenmayer, David B.; Likens, Gene E. (Trends in Ecology & Evolution, 2009)
Long-term research and monitoring can provide important ecological insights and are crucial for the improved management of ecosystems and natural resources. However, many long-term research and monitoring programs are either ineffective or fail completely owing to poor planning and/or lack of focus. Here we propose the paradigm of adaptive monitoring, which aims to resolve many of the problems that have undermined previous attempts to establish long-term research and monitoring. This paradigm is driven by tractable questions, rigorous statistical design at the outset, a conceptual model of the ecosystem or other entity being examined and a human need to know about ecosystem change. An adaptive monitoring framework enables monitoring programs to evolve iteratively as new information emerges and research questions change.

Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation - Brown, Tim (HarperBusiness, 2009)
The myth of innovation is that brilliant ideas leap fully formed from the minds of geniuses. The reality is that most innovations come from a process of rigorous examination through which great ideas are identified and developed before being realized as new offerings and capabilities. This book introduces the idea of design thinking‚ the collaborative process by which the designer′s sensibilities and methods are employed to match people′s needs not only with what is technically feasible and a viable business strategy. In short‚ design thinking converts need into demand. It′s a human−centered approach to problem solving that helps people and organizations become more innovative and more creative. Design thinking is not just applicable to so−called creative industries or people who work in the design field. It′s a methodology that has been used by organizations such as Kaiser Permanente to increase the quality of patient care by re−examining the ways that their nurses manage shift change‚ or Kraft to rethink supply chain management. This is not a book by designers for designers; this is a book for creative leaders seeking to infuse design thinking into every level of an organization‚ product‚ or service to drive new alternatives for business and society.
Keywords: IMPORTANT

Survival of the unfittest: why the worst infrastructure gets built—and what we can do about it - Flyvbjerg, Bent (Oxford Review of Economic Policy, 2009)

Global mapping of technology for transparency and accountability - Avila, Renata; Feigenblatt, Hazel; Heacock, Rebekah; Heller, Nathaniel (Transparency & Accountability Initiative, 2010)

Unpacking the concept of political will to confront corruption - Brinkerhoff, Derek W. (U4 Brief, No. 1, 2010)
Quite often, "lack of political will" is identified as the culprit for poorly performing anti-corruption programmes. Yet despite the frequency with which it is used to explain unsatisfactory reform outcomes, political will remains under-defined and poorly understood. Further, assessments are often conducted retrospectively, looking back at failed programmes. By applying a model of political will that specifies a set of action-based components that are observable and measurable, and amenable to external reinforcement and support, more clarity regarding the degree of political will can be achieved.

Design Thinking for Social Innovation - Brown, Tim; Wyatt, Jocelyn (Stanford Social Innovation Review, 2010)
Designers have traditionally focused on enhancing the look and functionality of products. Recently, they have begun using design techniques to tackle more complex problems, such as finding ways to provide low-cost healthcare throughout the world. Businesses were the first to embrace this new approach—called design thinking—and nonprofits are beginning to adopt it too.

Bootcamp Bootleg Design Thinking Toolkit - d.school (Institute of Design, Stanford University, 2010)
Keywords: IMPORTANT

DE 201: A practitioner's guide to developmental evaluation - Dozois, Elizabeth; Langlois, Marc; Blanchet-Cohen, Natasha (J.W. McConnell Family Foundation, 2010)
Developmental evaluation has emerged fairly recently as a way to support adaptive learning in complex and emergent initiatives. Combining the rigour of evaluation with the flexibility and imagination required for development, this new form of evaluation brings critical thinking to bear on the creative process in initiatives involving high levels of uncertainty, innovation, emergence, and social complexity. This guidebook from J.W. McConnell Family Foundation and the International Institute for Child Rights and Development explores key aspects of Developmental Evaluation (DE) and offers suggestions for implementing the practice and includes a range of DE resources to help with its facilitation. Contents What is developmental evaluation? When is developmental evaluation appropriate? What competencies are needed to be an effective DE? How is developmental evaluation practiced? Challenges Appendices Assessing Readiness Stakeholder analysis Sample Learning Framework Systems Analysis Framework - Key Components Data Analysis Resources

Minipublics: Designing Institutions for Effective Deliberation and Accountability - Fung, Archon (Accountability through public opinion : from inertia to public action, 2010)
“Accountability” has become a buzzword in international development. Development actors appear to delight in announcing their intention to “promote accountability”—but it is often unclear what accountability is and how it can be promoted. This book addresses some questions that are crucial to understanding accountability and for understanding why accountability is important to improve the effectiveness of development aid. We ask: What does it mean to make governments accountable to their citizens? How do you do that? How do you create genuine demand for accountability among citizens, how do you move citizens from inertia to public action? The main argument of this book is that accountability is a matter of public opinion. Governments will only be accountable if there are incentives for them to do so—and only an active and critical public will change the incentives of government officials to make them responsive to citizens’ demands. Accountability without public opinion is a technocratic, but not an effective solution. In this book, more than 30 accountability practitioners and thinkers discuss the concept and its structural conditions; the relationship between accountability, information, and the media; the role of deliberation to promote accountability; and mechanisms and tools to mobilize public opinion. A number of case studies from around the world illustrate the main argument of the book: Public opinion matters and an active and critical public is the surest means to achieve accountability that will benefit the citizens in developing countries. This book is designed for policy-makers and governance specialists working within the international development community, national governments, grassroots organizations, activists, and scholars engaged in understanding the interaction between accountability and public opinion and their role for increasing the impact of international development interventions.

Introduction: Making change happen–citizen action and national policy reform - Gaventa, John; McGee, Rosemary (Citizen Action and National Policy Reform. London: Zed Books, 2010)

Coping with Complexity - Gerard Seijts; Niels Billou; Mary Crossan (Ivey Business Journal, 2010)

The Innovative Power of Positive Deviance - Goldstein, Jeffrey; Hazy, James; Lichtenstein, Benyamin B. (Complexity and the Nexus of Leadership, 2010)

Accountability and Learning: Exploding the Myth of Incompatibility between Accountability and Learning - Guijt, Irene (NGO Management - The Earthscan Compendium, 2010)
When accountability is understood as reporting on pre-deined deliverables, it is often considered to be irreconcilable with learning. This conventional wisdom inhibits an appreciation of their connection. In this chapter, Irene Guijt exposes the laws and traps in reasoning that keep accountability and learning apart. She provides practitioners with principles and basic good ideas that open up prospects for accountability and learning to complement each other.

Beyond Logframe: Critique, Variations and Alternatives - Hummelbrunner, Richard (Beyond Logframe; Using Systems Concepts in Evaluation, 2010)
Over the last decades, the Logical Framework Approach (LFA) has become universally known and has assumed a key role for planning and managing development interventions. LFA, however, is not uncontroversial and the approach has been subject to criticism, concerning both its theoretical foundations and practical use. Despite these criticisms LFA’s position has not been fundamentally weakened and while many donors acknowledge its limits and weaknesses, they maintain (some would say impose) its use as a planning and monitoring tool. This chapter reviews some of the experience gained with LFA and outlines major attempts to develop variations – or move beyond it altogether. The first section briefly describes the LFA concept and summarizes the main points of critique. Section 2 then explores some variations which have been developed in response to this critique and to improve LFA as a management tool. Section 3 proposes a systemic alternative to logframe and Section 4 outlines alternatives to LFA which have recently been introduced in German development aid.

An Upside Down View of Governance - IDS (Centre for the Future State, IDS, 2010)
Informal institutions and personalised relationships are usually seen as governance problems. However the research presented in this synthesis paper suggests that they can also be part of the solution...

Three Approaches to Monitoring: Feedback Systems, Participatory Monitoring and Evaluation and Logical Frameworks - Jacobs, Alex; Barnett, Chris; Ponsford, Richard (IDS Bulletin, 2010)
This article compares key attributes, strengths and weaknesses of three different approaches to monitoring development interventions: the logical framework approach, participatory monitoring and evaluation (PM&E) and feedback systems. Academic and practitioner literature describes how logframes meet the needs of senior decision-makers to summarise, organise and compare projects. PM&E meets the needs of field staff to work sensitively with intended beneficiaries and support their learning and empowerment. Feedback systems appear to link the two, providing performance data for managers and creating incentives for implementing staff to focus on their intended beneficiaries. Feedback systems build on the rich heritage of PM&E and are compatible with logframes. They may help provide a manageable and effective approach to accountability that links the means and the ends of development interventions. Feedback systems are at an early stage of development. There is a lot to learn about how and where they work best.

Obliquity: Why Our Goals Are Best Achieved Indirectly - Kay, John (Penguin Books, 2010)
"John Kay tells a fast-paced detective story as he searches for the surprising secret to success...Brilliant." -Tim Harford, author of The Logic of Life In this revolutionary book, economist John Kay proves a notion that feels at once paradoxical and deeply commonsensical: the best way to achieve any complex or broadly defined goal, from happiness to preventing forest fires, is the indirect way. We can learn how to achieve our objectives only through a gradual process of risk taking and discovery-what Kay calls obliquity. The author traces this seemingly counterintuitive path to success as it manifests itself in nearly every aspect of life, including business, politics, sports, and more.

Adaptive management of an environmental watering event to enhance native fish spawning and recruitment - King, A. J.; Ward, K. A.; O’connor, P.; Green, D.; Tonkin, Z.; Mahoney, J. (Freshwater Biology, 2010)
1. A common goal of many environmental flow regimes is to maintain and/or enhance the river’s native fish community by increasing the occurrence of successful spawning and recruitment events. However, our understanding of the flow requirements of the early life history of fish is often limited, and hence predicting their response to specific managed flow events is difficult. To overcome this uncertainty requires the use of adaptive management principles in the design, implementation, monitoring and adjustment of environmental flow regimes. 2. The Barmah-Millewa Forest, a large river red gum forest on the Murray River floodplain, south-east Australia, contains a wide variety of ephemeral and permanent aquatic habitats suitable for fish. Flow regulation of the Murray River has significantly altered the natural flood regime of the Forest. In an attempt to alleviate some of the effects of river regulation, the Forest’s water regime is highly managed using a variety of flow control structures and also receives targeted Environmental Water Allocations (EWA). In 2005, the largest environmental flow allocated to date in Australia was delivered at the Forest. 3. This study describes the adaptive management approach employed during the delivery of the 2005 EWA, which successfully achieved multiple ecological goals including enhanced native fish spawning and recruitment. Intensive monitoring of fish spawning and recruitment provided invaluable real-time and ongoing management input for optimising the delivery of environmental water to maximise ecological benefits at Barmah-Millewa Forest and other similar wetlands in the Murray-Darling Basin. 4. We discuss possible scenarios for the future application of environmental water and the need for environmental flow events and regimes to be conducted as rigorous, large-scale experiments within an adaptive management framework.
Keywords: floodplain river; regulated flows

Grounded Theory Method in HCI and CSCW - Muller, Michael J; Kogan, Sandra (IBM Center for Social Software, 2010)

The open book of social innovation - Murray, Robin; Caulier-Grice, Julie; Mulgan, Geoff (Young Foundation & NESTA, 2010)

The Clash of the Counter-bureaucracy and Development - Natsios, Andrew (The Center for Global Development, 2010)
In this essay, Andrew Natsios gives a first-hand account of what he finds most hinders USAID—layers of bureaucracy that misguide and derail development work.

Quality standards for development evaluation - OECD; Development Assistance Committee (OECD, 2010)
Based on a broad international consultative process, the DAC Quality Standards for Development Evaluation are a reference guide to good practice in development evaluation. With a view to improving the quality of evaluation processes and products, and facilitating collaboration, this reference guide lays out standards for each phase of a typical evaluation process: from defining purpose, to planning, designing, implementing, reporting, and learning from and using evaluation results.

The Power of Positive Deviance - Pascale, Richard; Sternin, Jerry; Sternin, Monique (Harvard Business Press, 2010)

Causal Loop Diagrams: Little Known Analytical Tool | iSixSigma - Rushing, William (2010)
The causal loop diagram is an analytical tool that is seldom used in Six Sigma but nonetheless is still very valuable. It is a foundational tool used in system dynamics, a method of analysis used to develop an understanding of complex systems.

Applying Systems Thinking via Systemigrams™ for Defining the Body of Knowledge and Curriculum to Advance Systems Engineering (BKCASE) Project - Squires, Alice; Pyster, Art; Sauser, Brian; Olwell, David; Enck, Stephanie; Gelosh, Don; Anthony, Jim (INCOSE International Symposium, 2010)
Systems thinking is commonly accepted as the backbone of a successful systems engineering approach. As such, the Body of Knowledge and Curriculum to Advance Systems Engineering (BKCASE) team chose to leverage a systems thinking based tool, called Systemitool, to describe our project to the vast audience that would potentially become involved directly or indirectly in the success of the project. This paper describes the process and steps used by the authors and the BKCASE team to develop the project's systemic diagram, or Systemigram™, and the story behind the project, the products, and the vision of the BKCASE project. The goal of the paper is to provide guidance so that readers can leverage the lessons learned from this effort to successfully develop their own project definitions and stories.

Innovation, Sustainability, Development: A New Manifesto - STEPS Centre (STEPS Centre, 2010)
Our Manifesto project publication is available in print, on CD or to view online. Innovation, Sustainability, Development: A New Manifesto recommends new ways of linking science and innovation to development for a more sustainable, equitable and resilient future. The multimedia version, with added audio, video and background documents, is available on CD and online.

Critical systems heuristics - Ulrich, Werner; Reynolds, Martin (Systems Approaches to Manging Change: A Practical Guide, 2010)
This chapter provides a detailed introduction to critical systems heuristics and the use of its central tool boundary critique. What Is CSH? Two Studies in Applying CSH Using CSH as an Intervention Tool: Some Basic Concepts A Core Concept of CSH: Systematic Boundary Critique Boundary Critique Applied to NRUA-Botswana Boundary Critique Applied to ECOSENSUS-Guyana Boundary Critique and Personal Competence Recognising Boundary Judgements – and Keeping Them Fluid Towards a New Ethos of Professional Responsibility

An Upside Down View of Governance - Unsworth, Sue (Institute of Development Studies, 2010)
Informal institutions and personalised relationships are usually seen as governance problems. However the research presented in this synthesis paper suggests that they can also be part of the solution...

Adaptive Management in the Courts - Fischman, Robert L.; Ruhl, J.B. (Minnesota Law Review, 2010)
Adaptive management has become the tonic of natural resources policy. With its core idea of “learning while doing,” adaptive management has infused the natural resources policy world to the point of ubiquity, surfacing in everything from mundane agency permits to grand presidential proclamations. Indeed, it is no exaggeration to suggest that these days adaptive management is natural resources policy. But is it working? Does appending “adaptive” in front of “management” somehow make natural resources policy, which has always been about balancing competing claims to nature’s bounty, something more and better? Many legal and policy scholars have asked that question, with mixed reviews. Their evaluations, however, have rested on theory, program-specific surveys, and isolated case studies. This article provides the first comprehensive review of adaptive management from the perspective that likely matters most to the natural resource agencies practicing adaptive management - how is it faring in the courts? Part I of the Article examines the theory, policy, and practice of adaptive management, focusing on the experience of the federal resource management agencies. The end product in practice is something we call “a m-lite,” a watered down version of the theory that resembles ad hoc contingency planning more than it does planned “learning while doing.” This gap between theory and practice leads to profound disparities between how agencies justify decisions and how adaptive management in practice arrives at the courthouse doorsteps. In Part II we review how these disparities have played out in courts considering claims that agency practice of adaptive management has not lived up to its theoretical promise or to the legal demands of substantive and procedural environmental law. We extract three key themes from the body of case law in this respect. Part III extends from the existing case law to draw lessons for agencies and Congress about the future practice of adaptive management. Our ultimate message to agencies is that a m-lite can be an effective decision method - and one that survives judicial scrutiny - but agencies must be more disciplined about its design and implementation. This includes resisting the temptation to employ adaptive management to dodge burdensome procedural requirements, substantive management criteria, and contentious stakeholder participation. If faithfully followed and enforced, this model, despite its flaws, could serve as an important component of natural resources policy to confront problems of the future as daunting as climate change.

A Practical Guide to Distributed Scrum - Woodward, Elizabeth; Surdek, Steffan; Ganis, Matthew (IBM Press, 2010)
Succeed with Scrum in Even the Largest, Most Complex Distributed Development Projects Forewords by Ken Schwaber, Scott Ambler, Roman Pichler, and Matthew Wang This is the first comprehensive, practical guide for Scrum practitioners working in large-scale distributed environments. Written by three of IBM’s leading Scrum practitioners--in close collaboration with the IBM QSE Scrum Community of more than 1000 members worldwide--this book offers specific, actionable guidance for everyone who wants to succeed with Scrum in the enterprise. Readers will follow a journey through the lifecycle of a distributed Scrum project, from envisioning products and setting up teams to preparing for Sprint planning and running retrospectives. Each chapter presents a baseline drawn from “conventional” Scrum, then discusses additional issues faced by distributed teams, and presents specific best-practice solutions, alternatives, and tips the authors have identified through hard, empirical experience. Using real-world examples, the book demonstrates how to apply key Scrum practices, such as look-ahead planning in geographically distributed environments. Readers will also gain valuable new insights into the agile management of complex problem and technical domains. Coverage includes•  Developing user stories and working with Product Owners as a distributed team•  Recognizing and fixing the flaws Scrum may reveal in existing processes•  Engaging in more efficient Release and Sprint planning•  Conducting intense, brief daily Scrum meetings in distributed environments•  Managing cultural and language differences•  Resolving dependencies, performing frequent integration, and maintaining transparency in geographically distributed environments•  Successfully running remote software reviews and demos•  Brainstorming what worked and what didn’t, to improve future Sprints This book will be an indispensable resource for every team leader, member, product owner, or manager working with Scrum or other agile methods in any distributed software development organization.

Demanding Good Governance: Lessons from Social Accountability Initiatives in Africa - McNeil, Mary; Malena, Carmen (World Bank Publications, 2010)
Accountability is the cornerstone of good governance. Unless public officials can be held to account, then critical benefits associated with good governance, such as social justice, poverty reduction and development remain elusive. The impacts of non-responsive and unaccountable governance are perhaps most harshly felt by the citizens of Africa, where corruption and governance failures are broadly acknowledged as a principal obstacle to the achievement Over the past decade, a range of social accountability practices―such as participatory budgeting, independent budget analysis, participatory monitoring of public expenditure and citizen evaluation of public services have been experimented with in many Africa countries. Their outcomes and lessons have, thus far, received little attend and documentation. This volume aims to make a contribution towards filling this gap by describing and analyzing a selection of social accountability initiatives from seven Sub-Saharan countries.

Paradigms, Poverty and Adaptive Pluralism - Chambers, Robert (IDS, 2010)
This paper explores participatory methodologies (PMs) associated with a paradigm of people, contrasted with a dominant paradigm associated with things.

Embracing the Chaotic: Cynefin and Humanitarian Response - Morealtitude (WanderLust, 2010)
Note: Many thanks to Dave Snowden for his willingness to comment on this article prior to release Because I’m always a little behind the eight-ball, a friend of mine* recently introduced me to the …

What Is a Case?: Exploring the Foundations of Social Inquiry - Ragin, Charles (Cambridge University Press, 2010)
The concept of the case is a basic feature of social science research and yet many questions about how a case should be defined, selected, and judged are far from settled. The contributors to this volume probe the nature of the case and the ways in which different understandings of the concept affect the conduct and the results of research. The contributions demonstrate that the work of any given researcher is often characterised by some hybrid of these basic approaches, and it is important to understand that most research involves multiple definitions and uses of cases, as both specific empirical phenomena and as general theoretical categories.

Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use - Patton, Michael Quinn (Guilford Press, 2010)
Developmental evaluation (DE) offers a powerful approach to monitoring and supporting social innovations by working in partnership with program decision makers. In this book, eminent authority Michael Quinn Patton shows how to conduct evaluations within a DE framework. Patton draws on insights about complex dynamic systems, uncertainty, nonlinearity, and emergence. He illustrates how DE can be used for a range of purposes: ongoing program development, adapting effective principles of practice to local contexts, generating innovations and taking them to scale, and facilitating rapid response in crisis situations. Students and practicing evaluators will appreciate the book's extensive case examples and stories, cartoons, clear writing style, "closer look" sidebars, and summary tables. Provided is essential guidance for making evaluations useful, practical, and credible in support of social change.See also Developmental Evaluation Exemplars, edited by Michael Quinn Patton, Kate McKegg, and Nan Wehipeihana, which presents 12 in-depth case studies.
Keywords: Evaluation; Measurement; Organizational effectiveness; Project management

Tips for Conducting a Gender Analysis at the Activity or Project Level - Cozzarelli, Cathy (USAID, 2010)
I. What is gender analysis? II. Relevant sections of the ADS III. Process – What should you do to collect the information you need to conduct a gender analysis at the activity or project level? IV. What questions should you ask in the context of doing your gender analysis? - Access - Knowledge, Beliefs, and Perceptions - Practices and Participation - Time and Space - Legal Rights and Status - Power and Decision-making IV. What should you do after you ask these questions?

Use of environmental sensors and sensor networks to develop water and salinity budgets for seasonal wetland real-time water quality management - Quinn, Nigel W. T.; Ortega, Ricardo; Rahilly, Patrick J. A.; Royer, Caleb W. (Environmental Modelling & Software, 2010)
Management of river salt loads in a complex and highly regulated river basin such as the San Joaquin River Basin of California presents significant challenges for current Information Technology. Computer-based numerical models are used as a means of simulating hydrologic processes and water quality within the basin and can be useful tools for organizing Basin data in a structured and readily accessible manner. These models can also be used to extend information derived from environmental sensors within existing monitoring networks to areas outside these systems based on similarity factors – since it would be cost prohibitive to collect data for every channel or pollutant source within the Basin. A common feature of all hydrologic and water quality models is the ability to perform mass balances. This paper describes the use of a number of state-of-the-art sensor technologies that have been deployed to obtain water and salinity mass balances for a 60,000ha tract of seasonally managed wetlands in the San Joaquin River Basin of California. These sensor technologies are being combined with more traditional environmental monitoring techniques to support real-time salinity management (RTSM) in the River Basin. Two of these new technology applications: YSI-Econet (which supports continuous flow and salinity monitoring of surface water deliveries and seasonal wetland drainage); and electromagnetic salinity mapping (a remote sensing technology for mapping soil salinity in the surface soils) – have not previously been reported in the literature. Continuous sensor deployments that experience more widespread use include: weather station sensor arrays – used to estimate wetland pond evaporation and moist soil plant evapotranspiration; high resolution multi-spectral imagery – used to discriminate between and estimate the area of wetland moist soil plant vegetation; and groundwater level sensors – used primarily to estimate seepage losses beneath a wetland pond during flood-up. Important issues associated with quality assurance of continuous data are discussed and the application of a state-of-the-art software product AQUARIUS, which streamlines the process of data error correction and dissemination, is described as an essential element of ensuring successful RTSM implementation in the San Joaquin River Basin.
Keywords: Environmental decision support; Forecasting; Sensor networks; Sensors; Water quality

The unofficial SCRUM checklist - Kniberg, Henrik (CRISP, 2010)

What is Social Learning? - Reed, Mark; Evely, Anna; Cundill, Georgina; Fazey, Ioan; Glass, Jayne; Laing, Adele; Newig, Jens; Parrish, Brad; Prell, Christina; Raymond, Chris; Stringer, Lindsay (Ecology and Society, 2010)
Reed, M. S., A. C. Evely, G. Cundill, I. Fazey, J. Glass, A. Laing, J. Newig, B. Parrish, C. Prell, C. Raymond, and L. C. Stringer. 2010. What is social learning? Ecology and Society 15(4): r1. https://doi.org/10.5751/ES-03564-1504r01

Naturalizing sensemaking - Snowden, Dave (Informed by Knowledge: Expert Performance in Complex Situations, 2010)
The focus of this book is on how experts adapt to complexity, synthesize and interpret information in context, and transform or "fuse" disparate items of information into coherent knowledge. The chapters examine these processes across experts (e.g. global leaders, individuals in extreme environments, managers, police officers, pilots, commanders, doctors, inventors), across contexts (e.g. space and space analogs, corporate organizations, command and control, crisis and crowd management, air traffic control, the operating room, product development), and for both individual and team performance. Successful information integration is a key factor in the success of diverse endeavors, including team attempts to climb Mt. Everest, crowd control in the Middle East, and remote drilling operations. This volume is divided into four sections, each with a specific focus on an area of expert performance, resulting in a text that covers a wide range of useful information. These sections present well-researched discussions, such as: the management of complex situations in various fields and decision contexts; technological and training approaches to facilitate knowledge management by individual experts and expert teams; new or neglected perspectives in expert decision making; and the importance of ‘modeling’ expert performance through techniques and frameworks such as Cognitive Task Analysis, computational architectures based on the notion of causal belief mapping such as ‘Convince Me,’ or the data/frame model of sensemaking. The volume provides essential reading for researchers and practitioners of Naturalistic Decision Making and those who study Expertise; Organizational and Cognitive Psychologists; and researchers and students in Business and Engineering.

Reflections on the Utilization-Focused Evaluation (UFE) Process - Lim, Yvonne; Mizumoto, Ann (Strengthening ICTD Research Capacity in Asia (SIRCA) Programme, 2010)
This presentation from the Strengthening ICTD Research Capacity in Asia (SIRCA) provides an overview of how UFE was used in their SIRCA programme. It was presented at the Evaluation Conclave 2010, New Delhi, India The key objectives of the program are to: Enhance research capacity in Asia through rigorous academic research Create a space for dialogue on ICT4D social science research issues in Asia Create linkages through a mentorship program Disseminate findings in publications and conferences Contents SIRCA Programme SIRCA Key Objectives SIRCA Evaluation UFE Learnings UFE Challenges Evaluation is over…but there’s a lasting outcome...

The Alignment, Interest and Influence Matrix (AIIM) guidance note - Mendizabal, Enrique (ODI/RAPID, 2010)
In 2007, on the eve of a workshop to introduce a new version of the RAPID approach to DFID policy teams, Enrique Mendizabal and Ben Ramalingam created the Alignment, Interest and Influence Matrix (AIIM), a stakeholder analysis tool that not only helps to identify key stakeholders, but also suggests a possible course of action towards them.

Deconstructing Development Discourse: Buzzwords and Fuzzwords - Cornwall, Andrea; Eade, Deborah (Oxfam & Practical Action Publishing, 2010)
Writing from diverse locations, contributors critically examine some of the key terms in current development discourse. Why should language matter to those who are doing development? Surely, there are more urgent things to do than sit around mulling over semantics?

Passive and active adaptive management: Approaches and an example - Williams, Byron (Journal of Environmental Management, 2010)
Adaptive management is a framework for resource conservation that promotes iterative learning-based decision making. Yet there remains considerable confusion about what adaptive management entails, and how to actually make resource decisions adaptively. A key but somewhat ambiguous distinction in adaptive management is between active and passive forms of adaptive decision making. The objective of this paper is to illustrate some approaches to active and passive adaptive management with a simple example involving the drawdown of water impoundments on a wildlife refuge. The approaches are illustrated for the drawdown example, and contrasted in terms of objectives, costs, and potential learning rates. Some key challenges to the actual practice of AM are discussed, and tradeoffs between implementation costs and long-term benefits are highlighted.

Leading in a VUCA Environment: V Is for Volatility - Kail, Col Eric G. (Harvard Business Review, 2010)
This post is part of an HBR Spotlight examining leadership lessons from the military This is the first in a series on the four aspects of VUCA, a framework used by the U.S. military to describe the environment in terms of volatility, uncertainty, complexity, and ambiguity. Do challenges and opportunities that once took days or […]
Keywords: Leadership

Leading in a VUCA Environment: U is for Uncertainty - Kail, Col Eric G. (Harvard Business Review, 2010)
This post is part of an HBR Spotlight examining leadership lessons from the military. It’s the second in a series on the four aspects of VUCA, a framework used by the U.S. military to describe the environment in terms of volatility, uncertainty, complexity, and ambiguity. The frenetic pace of our environment, brought on by volatility, […]
Keywords: Leadership

The role of social learning in adaptiveness: insights from water management - Lebel, Louis; Grothmann, Torsten; Siebenhüner, Bernd (International Environmental Agreements: Politics, Law and Economics, 2010)
The article introduces the notion of adaptiveness and discusses the role of social learning in it. Adaptiveness refers to the capacity of a social actor or social–ecological system to adapt in response to, or in anticipation of, changes in the environment. We explore arguments both from a theoretical perspective and through illustrations from case studies of water management in the Alps of Europe and Mekong in southeast Asia. We propose and illustrate that social learning processes are important for building adaptiveness in several ways and at different scales. Social learning can help cope with informational uncertainty; reduce normative uncertainty; build consensus on criteria for monitoring and evaluation; empower stakeholders to take adaptive actions; reduce conflicts and identify synergies between adaptations; and improve fairness of decisions and actions. Findings in the case studies provide some support for these generalizations but often with caveats related to diversity of stakeholder interests, levels of shared understanding versus contested knowledge and scale of coordination. For this reason, we suggest that future work pays greater attention to issues of agency, knowledge and scale: What strategies have individuals and organizations pursued in successful examples of social learning? How are the boundaries and interactions between science, policy and practice managed? How does social learning occur across spatial and temporal scales?
Keywords: Adaptation; European Alps; Fairness; Mekong River; Social learning; Uncertainty; Water management

Leading Effectively in a VUCA Environment: C is for Complexity - Kail, Col Eric G. (Harvard Business Review, 2010)
This is the third in a series on the four aspects of VUCA, a framework used by the U.S. military to describe the environment in terms of volatility, uncertainty, complexity, and ambiguity. Our complex environment demands a perspective that goes beyond viewing threats and opportunities as collective; we must see them as interactive. Leading through […]
Keywords: Leadership; Leadership development

Alps - Accountability, Learning and Planning System - 2011 Update - ActionAid (ActionAid International, 2011)
Alps is ActionAid’s over arching accountability framework, containing within it our programme planning system. Alps is distinctive in that it is strongly driven by principles, and sets out necessary personal attitudes and behaviours alongside organisational processes for planning, strategy formulation, learning, monitoring reviews/evaluations and audit. Alps defines our standards, not only about what we do but also how we do it. Alps is part of ActionAid’s human rights-based work.

’Adaptive Authoritarianism’ in Contemporary China: Identifying Zones of Legitimacy Building - Ahlers, Anna Lisa; Schubert, Gunter (Reviving Legitimacy: Lessons for and from China, 2011)
Anna L. Ahlers and Gunter Schubert, ’Adaptive Authoritarianism’ in Contemporary China: Identifying Zones of Legitimacy Building, in: Deng Zhenglai and Guo Sujian (eds), Reviving Legitimacy: Lessons for and from China, Lanham: Lexington Books (2011),

Blurring the Boundaries: Citizen Action Across States and Societies - Benequista, Nicholas; Gaventa, John (Brighton: Citizenship DRC, 11., 2011)

Science, Technology, and Innovation in Uganda: Recommendations for Policy and Action - Brar, Sukdeep; Farley, Sara E.; Hawkins, Robert; Wagner, Caroline S. (A World Bank Study, 2011)

Navigating the landscape of conflict: Applications of dynamical systems theory to protracted social conflict - Coleman, Peter T.; Vallacher, Robin R.; Nowak, Andrzej; Bartoli, Andrea (The Non-linearity of Peace processes. Theory and Practice of Systemic Conflict Transformation, 2011)

Strategies for learning from failure - Edmondson, Amy C. (Harvard Business Review, 2011)

Improving our legacy: Incorporation of adaptive management into state wildlife action plans - Fontaine, Joseph J. (Journal of Environmental Management, 2011)
The loss of biodiversity is a mounting concern, but despite numerous attempts there are few large scale conservation efforts that have proven successful in reversing current declines. Given the challenge of biodiversity conservation, there is a need to develop strategic conservation plans that address species declines even with the inherent uncertainty in managing multiple species in complex environments. In 2002, the State Wildlife Grant program was initiated to fulﬁll this need, and while not explicitly outlined by Congress follows the fundamental premise of adaptive management, ‘Learning by doing’. When action is necessary, but basic biological information and an understanding of appropriate management strategies are lacking, adaptive management enables managers to be proactive in spite of uncertainty. However, regardless of the strengths of adaptive management, the development of an effective adaptive management framework is challenging. In a review of 53 State Wildlife Action Plans, I found a keen awareness by planners that adaptive management was an effective method for addressing biodiversity conservation, but the development and incorporation of explicit adaptive management approaches within each plan remained elusive. Only w25% of the plans included a framework for how adaptive management would be implemented at the project level within their state. There was, however, considerable support across plans for further development and implementation of adaptive management. By furthering the incorporation of adaptive management principles in conservation plans and explicitly outlining the decision making process, states will be poised to meet the pending challenges to biodiversity conservation.

Foreign policy and complex adaptive systems: Exploring new paradigms for analysis and action - Frej, William; Ramalingam, Ben (Santa Fe Institute, 2011)

Participation Makes A Difference: But Not Always How And Where We Might Expect - Gaventa, John (Development Outreach, 2011)

NGO-IDEAs Impact Toolbox - Participatory Monitoring of Outcome and Impact - Gohl, Eberhard; Causemann, Bernward (Impact+, 2011)
NGO-IDEAs (NGO – Impact on Development, Empowerment and Actions) NGO-IDEAs is a cooperation of about 40 non-govermental organisations (NGOs) from South Asia, East Africa and the Philippines and 14 German NGOs working in the field of development cooperation. It identifies and develops jointly with all partners, concepts and tools for NGOs in the areas of Outcome and Impact Assessment and Monitoring & Evaluation (M&E). NGO-IDEAs is further being supported by VENRO, the umbrella organisation of development non-governmental organisations in Germany as well as PARITÄT, the legal holder of the project. The Federal Ministry for Economic Cooperation and Development (BMZ) has cofinanced the project. NGO-IDEAs is not just another study evaluating the impact of NGOs’ work – it combines research & development, knowledge management, learning & training as well as advice & coaching to initiate a collective learning process for all partners involved. Additionally, NGOIDEAs intends to create a valuable resource base for use by NGOs. NGO-IDEAs aims at: • Empowering community based organisations or groups and the poor among the rural communities to use and practice impact monitoring for project management • Empowering NGOs to further improve the effectiveness, impact and sustainability of their efforts • Making social changes more visible for implementing and funding NGOs, thus improving development practice • Improving public recognition of NGOs and CBOs and their contribution to development. The NGO-IDEAs “Impact Toolbox” is to enable NGOs and grassroots organisations to monitor projects together with the so called target groups involved, in a manner that will enhance positive outcomes and impacts, and reduce negative ones. It focuses on joint setting of goals, on monitoring them and finally on taking joint decisions about the further design and direction of interventions. The instruments of the NGO-IDEAs “Impact Toolbox” are simple and participatory. Simple means: setting out from people’s knowledge and know-how, therefore, easy to understand and apply. Application can easily be fitted into the “normal” activities of the NGOs or grassroots organisations. The participatory character emerges through democratic elements promoting a “Culture of Learning” that the people can assimilate

Salt River Ecosystem Restoration Project - Adaptive Management Plan - Harvey, H.T. (Humboldt County Resource Conservation District, 2011)

Not everything that connects is a network - Hearn, Simon; Mendizabal, Enrique (ODI, 2011)
In the public policy context, networks have been predominant factors in policy formulation, innovation and global governance. While not a new phenomenon in the development landscape, networks are becoming increasingly prevalent. Donors, for example, are turning to networks to deliver aid interventions, NGOs are working through networks for collective advocacy and researchers collaborate across networks for greater policy influence. But are networks always the most appropriate vehicle? Where they are appropriate, how can we make the best use of them? This Background Note argues for a more rigorous understanding of their nature, particularly their value (and costs), and presents a revised Network Functions Approach as a model for rationalised investment in networks.

Taking responsibility for complexity: how implementation can achieve results in the face of complex problems - Jones, Harry (ODI, 2011)

Collective Impact - Kania, John; Kramer, Mark (Stanford Social Innovation Review, 2011)
Large-scale social change requires broad cross-sector coordination, not the isolated intervention of individual organizations.

Analysis of the factors affecting the sustainability of ICT4D initiatives - Marais, Mario (ICT for development: people, policy and practice, 2011)

Local Empowerment Through Rapid Results - Matta, Nadim; Morgan, Peter (Stanford Social Innovation Review, 2011)
Why local ownership and commitment are the exception in most development efforts—and what development professionals can do about this problem.

On understanding software agility: A social complexity point of view - Pelrine, Joseph (E:CO, 2011)
Over the last decade, the field of so-called Agile software development has grown to be a major force in the socio-economic arena of delivering quality software on time, on budget, and on spec. The acceleration in changing needs brought on by the rise in popularity of the Internet has helped push Agile practices far beyond their original boundaries, and possibly into domains where their application is not the optimal solution to the problems at hand. The question of where Agile software development practices and techniques make sense, and where are they out of place, is a valid one. It can be addressed by looking at software development as a complex endeavour, and using tools and techniques from the Cynefin method and other models of social complexity.
Keywords: IMPORTANT

Design thinking: understand - improve - apply - Plattner, Hasso; Meinel, Christoph; Leifer, Larry (Understanding innovation, 2011)
"In this book, the researchers take a system's view that begins with a demand for deep, evidence-based understanding of design thinking phenomena. They continue with an exploration of tools which can help improve the adaptive expertise needed for design thinking. The final part of the book concerns design thinking in information technology and its relevance for business process modeling and agile software development, i.e. real world creation and deployment of products, services, and enterprise systems"--Cover
Keywords: Creative ability in business; Creative thinking; Designer; Industrial management; Innovation; Organizational change; Product development; System design; Technological innovations

Illogical Framework: The Importance of Monitoring and Evaluation in International Development Studies - Pomerantz, Jessica R. (Cornell Policy Review, 2011)
In my brief experience with monitoring and evaluation, I have become convinced that it is critically important both as an international development project component and as a field of academic study. Throughout my academic career at Cornell University, I have, at times, argued that monitoring and evaluation has actually impeded development efforts, but here I wish to amend my opinion. Bad monitoring and evaluation can sabotage development projects and our meaningful interpretation of development impacts; failures can appear to be successes and vice-versa. As a student and practitioner of monitoring and evaluation, I have drawn the conclusions listed below and I submit them for your consideration. • Monitoring and evaluation is a key element of the international development industry applicable to many areas of public administration, domestic and international. • International development failures could be discovered and averted or corrected given proper monitoring and evaluation activities. • Anecdotal evidence from development activities in Afghanistan provides one example of the international community’s lack of attention to monitoring and evaluation concerning an ongoing development catastrophe. • Higher education ought to be filling the monitoring and evaluation knowledge gap but to date is failing to do so.

An Introduction to Adaptive Management for Threatened and Endangered Species - Runge, Michael C. (Journal of Fish and Wildlife Management, 2011)
Management of threatened and endangered species would seem to be a perfect context for adaptive management. Many of the decisions are recurrent and plagued by uncertainty, exactly the conditions that warrant an adaptive approach. But although the potential of adaptive management in these settings has been extolled, there are limited applications in practice. The impediments to practical implementation are manifold and include semantic confusion, institutional inertia, misperceptions about the suitability and utility, and a lack of guiding examples. In this special section of the Journal of Fish and Wildlife Management, we hope to reinvigorate the appropriate application of adaptive management for threatened and endangered species by framing such management in a decision-analytical context, clarifying misperceptions, classifying the types of decisions that might be amenable to an adaptive approach, and providing three fully developed case studies. In this overview paper, I define terms, review the past application of adaptive management, challenge perceived hurdles, and set the stage for the case studies which follow.

Evaluation for equitable development results - Segone, M (UNICEF, 2011)
This document is made up of a range of Evaluation Working Papers (EWP) focused on evaluation for equitable development. Put together by evaluation specialists they present strategic evaluation findings, lessons learned and innovative approaches and methodologies. Part 1:Evaluation and equity Evaluation to accelerate progress towards equity, social justice and human rights 2 Human rights and gender equality in evaluation 13 When human rights is the starting point for evaluation 25 Strengthening Equity- focused evaluations through insights from feminist theory and approaches 39 Decolonizing evaluation in a developing world. Implications and cautions for Equity-focused evaluations 59 Part 2: Methodological implications for Equity-focused evaluations Methodological issues to design and implement equity-focused evaluations 86 Developmental evaluation for Equity-focused evaluations 102 Systems thinking and Equity-focused evaluations 115 Methodological challenges in using programme theory to evaluate pro-poor and equity-focused programmes by Patricia Rogers, Royal Melbourne Institute of Technology University and Richard Hummelbrunner, Independent consultant 142 Case Study and equity in Evaluationby Saville Kushner, University of the West of Englan 172 Values-Engaged Evaluationsby Jennifer Greene, University of Illinois at Urbana-Champaign 192 Part 3: Examples of Equity-focused evaluations Evaluating the contribution of UNDP to equity-focused public policies in Brazil and China 210 Using a human rights approach to evaluate ILO’s discrimination strategy 222 CONEVAL experience in evaluating interventions for Indigenous populations in Mexico 244 UNICEF supported evaluations with elements of equity-focused evaluations 258

Learning to ADAPT: monitoring and evaluation approaches in climate change adaptation and disaster risk reduction – challenges, gaps and ways forward - Silva Villanueva, Paula (SRC Discussion Paper, 2011)
This working paper is a methodological contribution to the emerging debate on monitoring and evaluation (M&E) in the context of climate change adaptationand disaster risk reduction. Effectively managing disaster risk is critical for adapting to the impacts of climate change, however disasters risk reduction M&E practice may be limited in capturing progress towards adaptation. The unique nature of adaptation to climate change calls for experience-based learning M&E processes for discovering the key insights into adaptive capacity and its links to adaptation processes, and to risk and vulnerability reduction at large. The ADAPT guiding principles and indicators set the foundations towards this end.

Adaptive management of natural resources—framework and issues - Williams, Byron K. (Journal of Environmental Management, 2011)
Adaptive management, an approach for simultaneously managing and learning about natural resources, has been around for several decades. Interest in adaptive decision making has grown steadily over that time, and by now many in natural resources conservation claim that adaptive management is the approach they use in meeting their resource management responsibilities. Yet there remains considerable ambiguity about what adaptive management actually is, and how it is to be implemented by practitioners. The objective of this paper is to present a framework and conditions for adaptive decision making, and discuss some important challenges in its application. Adaptive management is described as a two-phase process of deliberative and iterative phases, which are implemented sequentially over the timeframe of an application. Key elements, processes, and issues in adaptive decision making are highlighted in terms of this framework. Special emphasis is given to the question of geographic scale, the difﬁculties presented by non-stationarity, and organizational challenges in implementing adaptive management.

Guidance on using the revised Logical Framework - How to note - DFID (DFID, 2011)
The principal changes to the logframe from the earlier (2008) 4 x 4 matrix are: - Objectively Verifiable Indicators (OVIs) have been separated into their component elements (Indicator, Baseline and Target), and Milestones added. - Means of Verification has been renamed ‘Source’. - Inputs are now quantified in terms of funds (expressed in Sterling for DFID and all partners) and use of DFID staff time (expressed as annual Full-Time Equivalents (FTEs). - A DFID Share box now indicates the financial value of DFID’s Inputs as a percentage of the whole. - Assumptions are shown at Purpose and Output level only. - Risks are shown at Activities level only, but also rated at Output level; - At the Output level, the Impact Weighting is now shown in the logframe together with a Risk Rating for individual Outputs. - Activities are now shown separately (so do not normally appear in the logframe sent for approval), although they can be added to the logframe if this is more suitable for your purposes. - A renewed emphasis on the use of disaggregated beneficiary data within indicators, baselines and targets. The Logical Framework (logframe) was significantly re-designed in February 2009. In January 2011 a slightly amended logframe template was introduced at the same time as the launch of the new DFID Business Case. Given the extent of changes that took place in February 2009 it was only necessary to make minor amendments in January 2011. These amendments are as follows: - Results Chain terminology aligned across DFID (the terms Goal and Purpose in the old logframe template have been replaced by Impact and Outcome) - Rows added to allow achieved results to be captured alongside the planned results determined at project design stage - Word version of the logframe template removed – excel is the preferred format for logical frameworks from January 2011 - Indicator numbering introduced within logframe template

Data and monitoring needs for a more ecological agriculture - Zaks, David P. M.; Kucharik, Christopher J. (Environmental Research Letters, 2011)
Information on the life-cycle environmental impacts of agricultural production is often limited. As demands grow for increasing agricultural output while reducing its negative environmental impacts, both existing and novel data sources can be leveraged to provide more information to producers, consumers, scientists and policy makers. We review the components and organization of an agroecological sensor web that integrates remote sensing technologies and in situ sensors with models in order to provide decision makers with effective management options at useful spatial and temporal scales for making more informed decisions about agricultural productivity while reducing environmental burdens. Several components of the system are already in place, but by increasing the extent and accessibility of information, decision makers will have the opportunity to enhance food security and environmental quality. Potential roadblocks to implementation include farmer acceptance, data transparency and technology deployment.

Leading Effectively in a VUCA Environment: A is for Ambiguity - Kail, Col Eric G. (Harvard Business Review, 2011)
This is the last in a series on the four aspects of VUCA, a framework used by the U.S. military to describe the environment in terms of volatility, uncertainty, complexity, and ambiguity. Diversity and global reach introduce ambiguity to the environment; therefore opportunities and challenges must be appreciated from multiple aspects, not just our own […]
Keywords: Leadership; Leading teams

Open data: Empowering the empowered or effective data use for everyone? - Gurstein, Michael B. (First Monday, 2011)
Keywords: e-Government; open access; open data

Using Systemigrams in Problem Definition: A Case Study in Maritime Resilience for Homeland Security - Sauser, Brian; Mansouri, Mo; Omer, Mayada (Journal of Homeland Security and Emergency Management, 2011)
The concept of resilience has been used among a diversity of fields with a myriad of definitions. A systems approach to discovering the essence of resilience could aid in understanding its concept and provide opportunities to distinguish its systemic characteristics that can be identified, planned, or analyzed regardless of the field in which it is considered. In order to begin executing such an approach, a comprehensive study of the literature on the topic and circumstances in which resilience has been used or referred to in several fields of studies is necessary. In this paper, the conceptual common denominator of resilience is identified based on the results of a literature survey and according to the way it has been used in different contexts. This basis leads to the objective of this effort, and that is to recognize the systemic characteristics of resilience and demonstrate the defining of a universally accepted definition. Using a soft systems methodology and a supporting systemic diagramming technique entitled Systemigrams, we present the formulation of defining resilience in maritime homeland security. In this effort, many stakeholders contributed their thoughts and concerns on the meaning and operational use of resilience through a repetitive process to formulate a definition of the term. The result of this methodic approach is a general definition of resilience that has been refined in a collaborative environment via the application the Boardman Soft Systems Methodology.

Purposeful Program Theory: Effective Use of Theories of Change and Logic Models - Funnell, Sue C.; Rogers, Patricia J. (Wiley, 2011)
Program Theory in Evaluation Practice is a ground-breaking reference that teaches how to develop an explicit causal model that links an intervention (project, program or policy) with its intended or observed impacts and using this to guide monitoring and evaluation. Peerless in its explanation of why and how to use and develop program theory, the book is rich with examples and alternative approaches. The book is an invaluable resource to faculty and students as well as professionals in professional development programs, education, social work, and counseling.

A guide to monitoring and evaluating policy influence - Jones, Harry (ODI, 2011)

Purposeful Program Theory: Effective Use of Theories of Change and Logic Models - Funnell, Sue C.; Rogers, Patricia J. (2011)
Between good intentions and great results lies a program theory—not just a list of tasks but a vision of what needs to happen, and how. Now widely used in government and not-for-profit organizations, program theory provides a coherent picture of how change occurs and how to improve performance. Purposeful Program Theory shows how to develop, represent, and use program theory thoughtfully and strategically to suit your particular situation, drawing on the fifty-year history of program theory and the authors' experiences over more than twenty-five years."From needs assessment to intervention design, from implementation to outcomes evaluation, from policy formulation to policy execution and evaluation, program theory is paramount. But until now no book has examined these multiple uses of program theory in a comprehensive, understandable, and integrated way. This promises to be a breakthrough book, valuable to practitioners, program designers, evaluators, policy analysts, funders, and scholars who care about understanding why an intervention works or doesn't work." —Michael Quinn Patton, author, Utilization-Focused Evaluation"Finally, the definitive guide to evaluation using program theory! Far from the narrow 'one true way' approaches to program theory, this book provides numerous practical options for applying program theory to fulfill different purposes and constraints, and guides the reader through the sound critical thinking required to select from among the options. The tour de force of the history and use of program theory is a truly global view, with examples from around the world and across the full range of content domains. A must-have for any serious evaluator." —E. Jane Davidson, PhD, Real Evaluation Ltd.Companion Web site: josseybass.com/go/funnellrogers

Evaluating with the Success Case Method - Gram, Tom (Performance X Design, 2011)
The method was developed by Robert Brinkerhoff as an alternative (or supplement) to the Kirkpatrick approach and its derivatives. It is very simple and fast (which is part of it’s appeal) and goes something like this: Step 1. Identify targeted business goals and impact expectations Step 2. Survey a large representative sample of all participants in a program to identify high impact and low impact cases Step 3. Analyze the survey data to identify: a small group of successful participants a small group unsuccessful participants Step 4. Conduct in-depth interviews with the two selected groups to: document the nature and business value of their application of learning identify the performance factors that supported learning application and obstacles that prevented it. Step 5. Document and disseminate the story report impact applaud successes use data to educate managers and organization The process produces two key outputs In-depth stories of documented business effect that can be disseminated to a variety of audiences Knowledge of factors that enhance or impede the effect of training on business results. Factors that are associated with successful application of new skills are compared and contrasted with those that impede training. It answers practical and common questions we have about training and other initiatives: What is really happening? Who’s using what, and how well? Who’s not using things as planned? What’s getting used, and what isn’t? Which people and how many are having success? Which people and how many are not? What results are being achieved? What value, if any, is being realized? What goals are being met? What goals are not? Is the intervention delivering the promised and hoped for results? What unintended results are happening? What is the value of the results? What sort of dollar or other value can be placed on the results? Does the program appear to be worthwhile? Is it producing results worth more than its costs? What is its return on investment? How much more value could it produce if it were working better? How can it be improved? What’s helping? What’s getting in the way? What could be done to get more people to use it? How can everyone be more like those few who are most successful?

Mediating Voices, Communicating Realities: Using Information Crowdsourcing Tools, Open Data Initiatives and Digital Media to Support and Protect the Vulnerable - Berdou, Evangelia (IDS, 2011)
This is the final report from a research project, supported by the UK Department for International Development, examining whether and how open ICT projects designed to support the poor can make a diff...

Thinking and Working Politically: What does it mean, Why is it important and How do you do it? - Leftwich, Adrian (DLP, 2011)
This paper suggests that working politically in a developmental context means directing attention and support to the agents of reform and development (leaders and organisations). This allows investment in the local processes that will resolve problems – such as problems of collective action – through the work of alliances and coalitions. Hence, it will drive the formation and consolidation of the locally appropriate, feasible and legitimate institutions that are most likely to advance development outcomes. The Developmental Leadership Program defines politics as the pervasive, unavoidable and necessary activities of conflict, negotiation and compromise involved in group decision-making about how resources are to be used, produced and distributed. Thinking politically means understanding that both political and technical dimensions are central to developmental outcomes. It also means: Understanding that ‘agency’ matters. That is, that people have the potential to change things, but always withhin the context of given institutional arrangements, which contain both constraints and opportunities. Leaders, organisations and followers think, strategise and attempt to resolve problems in different ways in the same contexts. Understanding leadership as a political process that mobilises people and resources in support of a goal: leaders seldom work on their own. Realising that overcoming collective action problems is a major challenge of development. Collective action problems occur when people with diverse (often competing) interests struggle to agree on an organisational arrangement from which they would all benefit. Understanding that coalitions (formal or informal) are a crucial political mechanism for the resolution of collective action problems. Paying attention to the detailed inner politics of regimes, sectors or issues (‘micro-politics’). This includes understanding who the players are, where they come from, their organisational affiliations, ideologies and interests and the political dynamics involved. (Many political analysis tools are inadequate for this level of detail.) Recognising that processes are as important as projects in development, and vary from context to context. Working politically in development means supporting, brokering, facilitating and aiding the emergence and practices of (public or private) developmental or reform leaderships, organisations, networks and coalitions at any level, and across all sectors. It means helping them to respond to, and work with, initiatives and requests from local individuals and groups. Working politically can also involve: Investing in the effectiveness of developmental coalitions by enhancing the political capacity of organisations in negotiation, advocacy, communication and the generation of constructive policy options. Rethinking higher educational support programmes so that they supplement a skills focus with strategies that help to build networks, and encourage the understanding of collective action problems and of the importance of providing public goods. Acquiring a deep and detailed knowledge of, and long-term exposure to, the country or issue concerned. Respectful and sensitive understanding of local political dynamics and cultural norms. Employing more social scientists and a well-trained, politically savvy workforce, both local and international, with the capacity to ‘read’ the politics. In particular, coalitions can help drive the endogenous politics of developmental reforms by: 1) achieving a specific policy goal; 2) opening up debate on a previously taboo issue; 3) deepening and strengthening the coalition’s internal organisation and relationships for future purposes; and 4) increasing the capacity of constituent organisations. It is also important to understand that: Developmental leaderships and coalitions often emerge in response to a critical juncture – a threat, challenge or danger – or a new opportunity. What matters is whether leaders have the knowledge, education, vision, prior experience and networks to seize such opportunities. The character and conditionality of funding by donors or supporters can make or break a coalition. Are tight conditions applied? Are funding arrangements transparent?

Making Good Use of Adaptive Management - Doremus, Holly; Andreen, William L.; Camacho, Alejandro E.; Farber, Daniel A.; Glicksman, Robert L.; Goble, Dale D.; Karkkainen, Bradley C.; Rohlf, Dan; Tarlock, A. Dan; Zellmer, Sandra B.; Jones, Shana Campbell; Huang, Yee (White Paper #1104, 2011)

Learning how to learn: eight lessons for impact evaluations that make a difference - Ramalingam, Ben (ODI, 2011)
This Background Note outlines key lessons on impact evaluations, utilisation-focused evaluations and evidence-based policy. While methodological pluralism is the key to effective impact evaluation in development, the focus here is on the factors that need to be considered for impact evaluations to be used in policy and practice – regardless of the method employed.

System Stewardship. The future of policy making? - Hallsworth, Michael (Institute for Government, 2011)
This working paper looks at the future of policy making in a world of decentralisation and more complex problems. It argues that policy makers need to see themselves less as sitting on top of a delivery chain, but as stewards of systems with multiple actors and decision makers – whose choices will determine how policy is realised. We are keen to open up a debate on what this means.

The behaviour change wheel: A new method for characterising and designing behaviour change interventions - Michie, Susan; van Stralen, Maartje M; West, Robert (Implementation Science : IS, 2011)
Background Improving the design and implementation of evidence-based practice depends on successful behaviour change interventions. This requires an appropriate method for characterising interventions and linking them to an analysis of the targeted behaviour. There exists a plethora of frameworks of behaviour change interventions, but it is not clear how well they serve this purpose. This paper evaluates these frameworks, and develops and evaluates a new framework aimed at overcoming their limitations. Methods A systematic search of electronic databases and consultation with behaviour change experts were used to identify frameworks of behaviour change interventions. These were evaluated according to three criteria: comprehensiveness, coherence, and a clear link to an overarching model of behaviour. A new framework was developed to meet these criteria. The reliability with which it could be applied was examined in two domains of behaviour change: tobacco control and obesity. Results Nineteen frameworks were identified covering nine intervention functions and seven policy categories that could enable those interventions. None of the frameworks reviewed covered the full range of intervention functions or policies, and only a minority met the criteria of coherence or linkage to a model of behaviour. At the centre of a proposed new framework is a 'behaviour system' involving three essential conditions: capability, opportunity, and motivation (what we term the 'COM-B system'). This forms the hub of a 'behaviour change wheel' (BCW) around which are positioned the nine intervention functions aimed at addressing deficits in one or more of these conditions; around this are placed seven categories of policy that could enable those interventions to occur. The BCW was used reliably to characterise interventions within the English Department of Health's 2010 tobacco control strategy and the National Institute of Health and Clinical Excellence's guidance on reducing obesity. Conclusions Interventions and policies to change behaviour can be usefully characterised by means of a BCW comprising: a 'behaviour system' at the hub, encircled by intervention functions and then by policy categories. Research is needed to establish how far the BCW can lead to more efficient design of effective interventions.

Is (Web) Science Ready for Empowerment? - Akkermans, Hans; Gyan, Nana Baah; Bon, Anna; Tuyp, Wendelien; Grewal, Aman; Boyera, Stéphane; Allen, Mary (ACM WebSci'11, 2011)

Learning about New Technologies and the Changing Evidence Base for Social Science Research and Decision Making in International Development - Berdou, Evangelia (IDS Practice Paper in Brief, 2011)

Putting vulnerability to climate change on the map: a review of approaches, benefits, and risks - Preston, Benjamin L.; Yuen, Emma J.; Westaway, Richard M. (Sustainability Science; Dordrecht, 2011)
There is growing demand among stakeholders across public and private institutions for spatially-explicit information regarding vulnerability to climate change at the local scale. However, the challenges associated with mapping the geography of climate change vulnerability are non-trivial, both conceptually and technically, suggesting the need for more critical evaluation of this practice. Here, we review climate change vulnerability mapping in the context of four key questions that are fundamental to assessment design. First, what are the goals of the assessment? A review of published assessments yields a range of objective statements that emphasize problem orientation or decision-making about adaptation actions. Second, how is the assessment of vulnerability framed? Assessments vary with respect to what values are assessed (vulnerability of what) and the underlying determinants of vulnerability that are considered (vulnerability to what). The selected frame ultimately influences perceptions of the primary driving forces of vulnerability as well as preferences regarding management alternatives. Third, what are the technical methods by which an assessment is conducted? The integration of vulnerability determinants into a common map remains an emergent and subjective practice associated with a number of methodological challenges. Fourth, who participates in the assessment and how will it be used to facilitate change? Assessments are often conducted under the auspices of benefiting stakeholders, yet many lack direct engagement with stakeholders. Each of these questions is reviewed in turn by drawing on an illustrative set of 45 vulnerability mapping studies appearing in the literature. A number of pathways for placing vulnerability mapping on a more robust footing are also identified. [PUBLICATION ABSTRACT]
Keywords: Climate change; Mapping; Risk assessment; Sustainable development

Virtuous cycles of learning: Redesigning testing during the digital revolution - Dawson, Theo; Stein, Zachary (International School on Mind, Brain, and Education, 2011)
This paper explores positive new directions for the future of educational testing by examining trends at the interface of the learning sciences and advances in educational technologies. A brief history of the relation between testing and technology sets the stage for a look at emerging “edu-tech” trends and what these might mean for the future of testing. This historical-critical look at past and present testing practices reveals that the learning sciences have been less influential in shaping the growth of testing infrastructures than cumulative advances in technology that have enabled large-scale standardization and automation. We argue that during the current “digital revolution” the learning sciences ought to assume more responsibility for shaping the adoption of new testing technologies. We propose a set of principles that, if followed, would move tomorrow’s testing infrastructures toward learning-centric design. Combining the affordances of new digital technologies with advances in our understanding of learning make it possible to build tests that promote multi-level learning in educational systems, catalyzing virtuous cycles of learning for everyone they affect—students, teachers, school leaders, policy makers, and researchers. The DiscoTest™ Initiative is presented as a reform effort that is guided by these design principles, serving as an example of positive new possibilities for testing at the interface of the learning sciences and new educational technologies.

Essentials of Utilization-Focused Evaluation - Patton, Michael Quinn (SAGE Publications, 2011)
Based on Michael Quinn Patton's best-selling Utilization-Focused Evaluation, this briefer book provides an overall framework and essential checklist steps for designing and conducting evaluations that actually get used. The new material and innovative graphics present the utilization-focused evaluation process as a complex adaptive system, incorporating current understandings about systems thinking and complexity concepts. The book integrates theory and practice, is based on both research and professional experience, and offers new case examples and cartoons with Patton's signature humor.
Keywords: Reference / Research; Research

Why your IT project may be riskier than you think - Flyvbjerg, Bent; Budzier, Alexander (Harvard Business Review, 2011)
New research shows surprisingly high numbers of out-of-control tech projects—ones that can sink entire companies and careers.

Complexity, Institutions and Public Policy: Agile Decision-making in a Turbulent World - Room, Graham (Edward Elgar Pub, 2011)
Graham Room argues that conventional approaches to the conceptualization and measurement of social and economic change are unsatisfactory. As a result, researchers are ill-equipped to offer policy advice. This book offers a new analytical approach, combining complexity science and institutionalism. It also provides tools for policy makers in turbulent times. Part 1 is concerned with the conceptualization of socio-economic change. It integrates complexity science and institutionalism into a coherent ontology of social and policy dynamics. Part 2 is concerned with models and measurement. It combines some of the principal approaches developed in complexity analysis with models and methods drawn from mainstream social and political science. Part 3 offers empirical applications to public policy: the dynamics of social exclusion; the social dimension of knowledge economies; the current financial and economic crisis. These are supplemented by a toolkit for the practice of 'agile policy making'. This is a stimulating, provocative and highly original book. It will appeal to academics and students in social and policy studies and to a wide range of scholars in other disciplines where complexity science is already well-developed. It will also be of major interest for decision makers coping with complex and turbulent policy terrains.Contents: Preface 1. Introduction Part I: Concepts 2. The Complexity Paradigm 3. Complex Adaptive Systems 4. The Economy as a Complex Adaptive System 5. Institutional Settings and Architectures 6. Institutional Dynamics 7. The Struggle for Positional Advantage 8. Conceptualising Social Dynamics Part II: Methods 9. Attractors and Orbits in Dynamic Systems 10. Patterns in Time and Space 11. Connections and Networks 12. Mobility on Social Landscapes 13. Towards a Generic Methodology Part III: Policies 14. Agile Policy-Making 15. Poverty and Social Exclusion 16. Social Dynamics of the Knowledge Economy 17. Global Turbulence and Crisis Postscript: Tools for Policy-Makers References Index

Shifting Power? Assessing the Impact of Transparency and Accountability Initiatives - McGee, Rosie; Gaventa, John (IDS Working Papers, 383, 2011)
This paper arises from a review of the impact and effectiveness of transparency and accountability initiatives which gathered and analysed existing evidence, discussed how it could be improved, and ev...

Busan Outcome Document (2011)

Lean from the Trenches: Managing Large-Scale Projects with Kanban - Kniberg, Henrik (Pragmatic Bookshelf, 2011)
You know the Agile and Lean development buzzwords, you've read the books. But when systems need a serious overhaul, you need to see how it works in real life, with real situations and people. Lean from the Trenches is all about actual practice. Every key point is illustrated with a photo or diagram, and anecdotes bring you inside the project as you discover why and how one organization modernized its workplace in record time.Lean from the Trenches is all about actual practice.Find out how the Swedish police combined XP, Scrum, and Kanban in a 60-person project. From start to finish, you'll see how to deliver a successful product using Lean principles. We start with an organization in desperate need of a new way of doing things and finish with a group of sixty, all working in sync to develop a scalable, complex system. You'll walk through the project step by step, from customer engagement, to the daily "cocktail party," version control, bug tracking, and release. In this honest look at what works--and what doesn't--you'll find out how to:Make quality everyone's business, not just the testers.Keep everyone moving in the same direction without micromanagement.Use simple and powerful metrics to aid in planning and process improvement.Balance between low-level feature focus and high-level system focus.You'll be ready to jump into the trenches and streamline your own development process.

Social Learning and Natural Resource Management: The Emergence of Three Research Perspectives - Rodela, Romina (Ecology and Society, 2011)
Rodela, R. 2011. Social learning and natural resource management: the emergence of three research perspectives. Ecology and Society 16(4): 30. https://doi.org/10.5751/ES-04554-160430

Delivering large-scale IT projects on time, on budget, and on value - Bloch, Michael; Blumberg, Sven; Laartz, Jürgen (McKinsey on Business Technology, 2012)
Large IT efforts often cost much more than planned; some can put the whole organization in jeopardy. The companies that defy these odds are the ones that master key dimensions that align IT and business value.

Participatory Systemic Inquiry - Burns, Danny (2012)
This article explores Participatory Systemic Inquiry processes through two examples of practise. The first is about embedding public engagement in UK higher education, the second is about water infrastructure development and local capacity development in small towns situated around Lake Victoria. These examples illustrate why it is necessary to understand the wider systemic dynamics within which issues are situated, and how this helps to identify workable and sustainable solutions to problems. It describes the learning architectures which were constructed to hold the local and thematic inquiries and then to extend them. It also demonstrates the methods which operationalised these processes and explores some of the methodological differences between this approach and other approaches to qualitative and participatory research.