Horizontal Evaluation: Stimulating social learning among peers - Thiele, G; velasco, C; Manrique, K (2006)
Horizontal evaluation is a flexible evaluation method that combines self-assessment and external review by peers. We have developed and applied this method for use within an Andean regional network that develops new methodologies for research and development (R&D). The involvement of peers neutralizes the lopsided power relations that prevail in traditional external evaluations, creating a more favourable atmosphere for learning and improvement. The central element of a horizontal evaluation is a workshop that brings together a group of ‘local participants’ who are developing a new R&D methodology and a group of ‘visitors’ or ‘peers’ who are also interested in the methodology. The workshop combines presentations about the methodology with field visits, small group work and plenary discussions. It elicits and compares the perceptions of the two groups concerning the strengths and weaknesses of the methodology; it provides practical suggestions for improvement, which may often be put to use immediately; it promotes social learning among the different groups involved; and it stimulates further experimentation with and development of the methodology in other settings.

Information and Communications Technology for Development (ICT4D)-A design challenge? - Tongia, Rahul; Subrahmanian, Eswaran (2006 International Conference on Information and Communication Technologies and Development, 2006)
Keywords: IMPORTANT

The Samaritan's Dilemma: The Political Economy of Development Aid - Gibson, Clark C.; Andersson, Krister; Ostrom, Elinor; Shivakumar, Sujai (Oxford University Press, 2005)
What's wrong with foreign aid? Many policymakers, aid practitioners, and scholars have called into question its ability to increase economic growth, alleviate poverty, or promote social development. At the macro level, only tenuous links between development aid and improved living conditions have been found. At the micro level, only a few programs outlast donor support and even fewer appear to achieve lasting improvements. The authors of this book argue that much of aid's failure is related to the institutions that structure its delivery. These institutions govern the complex relationships between the main actors in the aid delivery system and often generate a series of perverse incentives that promote inefficient and unsustainable outcomes. In their analysis, the authors apply the theoretical insights of the new institutional economics to several settings. First, they investigate the institutions of Sida, the Swedish aid agency, to analyze how that aid agency's institutions can produce incentives inimical to desired outcomes, contrary to the desires of its own staff. Second, the authors use cases from India, a country with low aid dependence, and Zambia, a country with high aid dependence, to explore how institutions on the ground in recipient countries also mediate the effectiveness of aid. Throughout the book, the authors offer suggestions about how to improve aid's effectiveness. These suggestions include how to structure evaluations in order to improve outcomes, how to employ agency staff to gain from their on-the-ground experience, and how to engage stakeholders as "owners" in the design, resource mobilization, learning, and evaluation processes of development assistance programs.

The Use and Abuse of the Logical Framework Approach: A Review of International Development NGOs' Experiences - Bakewell, Oliver; Garbutt, Anne (Swedish International Development Cooperation Agency, 2005)
The logical framework approach (LFA) has come to play a central role in the planning and management of development interventions over the last twenty years. Although the logical framework has become universally known, it is far from universally liked. It has been the subject of much criticism over the years, concerning both the theoretical basis of the approach, and the way it is applied in practice. In this review, we have attempted to take stock of the current views of international development NGOs on the LFA and the ways in which they use it.

Rapid Results!: How 100-Day Projects Build the Capacity for Large-Scale Change - Schaffer, Robert H.; Ashkenas, Ron (Jossey-Bass, 2005)
Rapid Results! shows how to make large-scale changes succeed by using 100-day results-producing projects to develop this vital implementation capability. Written by Robert H. Schaffer, Ronald N. Ashkenas, and their associates—leaders in the field of change management—Rapid Results! describes an approach that has been field-tested by real organizations of every size and description to improve performance and speed the pace of change. Rapid results projects produce results quickly, introduce new work patterns, and enable participants to learn a variety of lessons about managing change. Step by step, the book describes how the use of rapid-cycle, or 100-day, projects will multiply your organization’s power to succeed at large-scale change. Schaffer and Ashkenas specifically outline the concept behind 100-day projects and show you how to Set up the architecture to implement rapid results projects Improve operational performance and also attain hard results in the soft areas of management Build rapid results into major organizational change such as reorganization, acquisition integration, and international development Use rapid results to drive leadership development and culture change

Why Software Fails - We waste billions of dollars each year on entirely preventable mistakes - Robert N., Charette (IEEE Spectrum, 2005)
We waste billions of dollars each year on entirely preventable mistakes. The biggest tragedy is that software failure is for the most part predictable and avoidable. Unfortunately, most organizations don't see preventing failure as an urgent matter, even though that view risks harming the organization and maybe even destroying it. Understanding why this attitude persists is not just an academic exercise; it has tremendous implications for business and society.
Section: Computing

Management challenges to implementing agile processes in traditional development organizations - Boehm, B.; Turner, R. (IEEE Software, 2005)
Discussions with traditional developers and managers concerning agile software development practices nearly always contain two somewhat contradictory ideas. They find that on small, stand-alone projects, agile practices are less burdensome and more in tune with the software industry's increasing needs for rapid development and coping with continuous change. Managers face several barriers, real and perceived, when they try to bring agile approaches into traditional organizations. They categorized the barriers either as problems only in terms of scope or scale, or as significant general issues needing resolution. From these two categories, we've identified three areas - development process conflicts, business process conflicts, and people conflicts - that we believe are the critical challenges to software managers of large organizations in bringing agile approaches to bear in their projects.
Keywords: Aerospace engineering; Aerospace materials; Agile methods; Agile software development; Automatic testing; Business processes; Computer industry; DP industry; Programming; Project management; Refining; Software engineering; Software management; Software systems; development process conflicts; process integration; software development management; software industry; systems engineering; traditional development organizations

Learning in the Thick of It - Darling, Marilyn; Parry, Charles; Moore, Joseph (Harvard Business Review, 2005)
After-action reviews identify past mistakes but rarely enhance future performance. Companies wanting to fully exploit this tool should look to its master: the U.S. Army’s standing enemy brigade, where soldiers learn and improve even in the midst of battle.
Section: Meeting management
Keywords: Aerospace sector; Corporate governance; Decision making and problem solving; Defense industry; Defense sector; Fabrication and manufacturing; Meeting management; Military; North America; Organizational culture; Presentation skills; Project management; Psychology; Telecom

Appreciative Inquiry: An approach for learning and change based on our own best practices​ - Acosta, Anne; Douthwaite, Boru (Institute of Learning and Change, 2005)
Since it was conceptualized in the late 1980s as a research methodology and change paradigm, the technique of ‘appreciative inquiry’ (AI) has proved to be highly effective for capturing the positive features of an organization or social system and energizing the members to strive for higher levels of performance. This Brief outlines the basic principles and methods of AI, describes various domains in which it has been undertaken and provides a recent example of its use in a centre affiliated with the Consultative Group on International Agricultural Research (CGIAR).

Ideas for Development - Chambers, Robert (Routledge, 2005)
Our world seems entangled in systems increasingly dominated by power, greed, ignorance, self-deception and denial, with spiralling inequity and injustice. Against a backdrop of climate change, failing ecosystems, poverty, crushing debt and corporate exploitation, the future of our world looks dire and the solutions almost too monumental to consider. Yet all is not lost. Robert Chambers, one of the ?glass is half full? optimists of international development, suggests that the problems can be solved and everyone has the power at a personal level to take action, develop solutions and remake our world as it can and should be. Chambers peels apart and analyses aspects of development that have been neglected or misunderstood. In each chapter, he presents an earlier writing which he then reviews and reflects upon in a contemporary light before harvesting a wealth of powerful conclusions and practical implications for the future. The book draws on experiences from Africa, Asia and elsewhere, covering topics and concepts as wide and varied as irreversibility, continuity and commitment; administrative capacity as a scarce resource; procedures and principles; participation in the past, present and future; scaling up; behaviour and attitudes; responsible wellbeing; and concepts for development in the 21st century.

Your Company’s Secret Change Agents - Pascale, Richard T.; Sternin, Jerry (Harvard Business Review, 2005)
Somewhere in your organization, groups of people are already doing things differently and better. To create lasting change, find these areas of positive deviance and fan their flames.

Accountability Myopia: Losing Sight of Organizational Learning - Ebrahim, Alnoor (Nonprofit and Voluntary Sector Quarterly, 2005)
This article challenges a normative assumption about accountability in organizations: that more accountability is necessarily better. More specifically, it examines two forms of “myopia” that characterize conceptions of accountability among service-oriented nonprofit organizations: (a) accountability as a set of unconnected binary relationships rather than as a system of relations and (b) accountability as short-term and rule-following behavior rather than as a means to longer-term social change. The article explores the effects of these myopias on a central mechanism of accountability in organizations—evaluation—and proposes a broader view of accountability that includes organizational learning. Future directions for research and practice are elaborated.
Keywords: IMPORTANT

Organisational Learning in NGOs: Creating the motive, means and opportunity - Britton, Bruce (Intrac, 2005)
OCLC: 474871294

Performance Story - Dart, J.; Mayne, J. (Encyclopedia of Evaluation, 2005)
This is a concise description of ‘Performance Story’ written by Jess Dart and John Mayne for the Sage ‘Encyclopaedia of Evaluation’.

The 'Most Significant Change' (MSC) Technique - Davies, Rick; Dart, Jess (CARE International, 2005)
This publication is aimed at organisations, community groups, students and academics who wish to use MSC to help monitor and evaluate their social change programs and projects, or to learn more about how it can be used. The technique is applicable in many different sectors, including agriculture, education and health, and especially in development programs. It is also applicable to many different cultural contexts. MSC has been used in a wide variety of countries by a range of organisations. By 2004, MSC had been used both by NGOs and governments in Africa, Asia, Latin America, Europe and Australasia.

Innovation histories: A method from learning from experience - Douthwaite, B; Ashby, J (2005)
Preparing an ‘innovation history’ is a method for recording and reflecting on an innovation process. People who have been involved in the innovation jointly construct a detailed written account (sometimes referred to as a ‘learning history’) based on their recollections and on available documents. The process of preparing this history stimulates discussion, reflection and learning amongst stakeholders. Subsequent planning can build on the lessons learned, formulate a shared vision and act as a catalyst for change. Based on the initial detailed account of the innovation process, more concise informational products can be prepared that summarize the innovation process for wider dissemination of findings. These may include public awareness materials, policy briefs or articles in professional journals.

Donors' Learning Difficulties: Results, Relationships and Responsibilities - Eyben, Rosalind (IDS Bulletin, 2005)

Process Monitoring of Impacts: Towards a new approach to monitor the implementation of Structural Fund Programmes - Hummelbrunner, Richard; Huber, Wolf; Arbter, Roland (ÖAR Regionalberatung, 2005)

Is your evidence robust enough? Questions for policy makers and practitioners - Shaxson, Louise (Evidence & Policy: A Journal of Research, Debate and Practice, 2005)
This article examines the reasons we need evidence for policy, discusses where evidence is needed in the policy-making process, and the nature of the evidence base for strategy and policy. Working relationships between policy makers and their advisers are key: as policy makers come from a variety of backgrounds, developing a common language helps set discussions about the robustness of the evidence base on a sound footing. The article identifies five components of robustness, proposes a series of questions that could be used to address them and discusses the implications for the processes of policy making.

Outcome mapping: A method for tracking behavioural changes in development programs - Smutylo, Terry (2005)
This guide published by the Institutional Learning and Change (ILAC) Initiative provides a detailed overview of using outcome mapping as an evaluation tool. Contents Expressing results as changes in behaviour Outcome mapping terms The three stages of outcome mapping Figure 1. The three stages and twelve steps of outcome mapping Stage 1. Intentional design Figure 2. The four basic questions of the intentional design stage Stage 2. Outcome and performance monitoring Stage 3. Evaluation planning Using outcome mapping The Ceja Andina Project The Agro-industry and Market Development project for Arracacha

Adaptive management of natural resources: theory, concepts, and management institutions. - Stankey, George H.; Clark, Roger N.; Bormann, Bernard T. (U.S. Department of Agriculture, Forest Service, Pacific Northwest Research Station, 2005)
This report reviews the extensive and growing literature on the concept and application of adaptive management. Adaptive management is a central element of the Northwest Forest Plan and there is a need for an informed understanding of the key theories, concepts, and frameworks upon which it is founded. Literature from a diverse range of ﬁelds including social learning, risk and uncertainty, and institutional analysis was reviewed, particularly as it related to application in an adaptive management context. The review identiﬁes opportunities as well as barriers that adaptive management faces. It concludes by describing steps that must be taken to implement adaptive management.

A mini-primer of critical systems heuristics. - Ulrich, W. (2005)
"Critical Systems Heuristics," also just called "Critical Heuristics" or "CSH," is a framework for reflective practice based on practical philosophy and systems thinking. The basic idea of CSH is to support boundary critique – a systematic effort of handling boundary judgments critically. Boundary judgments determine which empirical observations and value considerations count as relevant and which others are left out or are considered less important. Because they condition both "facts" and "values," boundary judgments play an essential role when it comes to assessing the meaning and merits of a claim. Their systematic discussion can help bridge differences of perspectives across disciplines and between experts and non-experts. They also lend themselves to a specific critical employment, called emancipatory boundary critique, against claims that do not uncover their underlying boundary assumptions. CSH can thus serve as a tool for coproducing knowledge as well as for critical and emancipatory purposes on the part of people concerned by, but not necessarily involved in, the definition of relevant facts and values.

A Brief Introduction to Critical Systems Heuristics (CSH) - Ulrich, Werner (2005)

The power of positive deviance - Marsh, David R; Schroeder, Dirk G; Dearden, Kirk A; Sternin, Jerry; Sternin, Monique (BMJ : British Medical Journal, 2004)
Identifying individuals with better outcome than their peers (positive deviance) and enabling communities to adopt the behaviours that explain the improved outcome are powerful methods of producing change

Democratic governance and evaluation. - Hanberger, A. (2004)
This paper, presented by Anders Hanberger at the Sixth EES (European Evaluation Society) Conference in Berlin, Germany (September 30-October 2, 2004) argues that governance, democracy and evaluation impact each in different ways. It offers a discussion centred around the evaluation of three general democratic governance models and the implications of leading democratic evaluations. "Since governance and democracy are changing phenomena, and evaluation is embedded in these structures, there is a need to illuminate and discuss the role of evaluation. Evaluation is to most people thought of as a democratic tool, but what do we mean with democratic evaluation? Furthermore, what is the role of evaluation in times when democracy and governance are changing? The many meanings of democracy and the shifting role of evaluation in various democratic governance settings are also a motive for discussing governance and democratic evaluation. Governance issues can be discussed in relation to different political systems. However, in this paper the discussion is confined to democratic governance systems. The premise of this paper is that governance, democracy and evaluation affect one another in different ways. Governance is intertwined with democracy, and democracy and governance can be maintained or strengthened by evaluation, for example. Because different models of governance and democracy presuppose one another, evaluating governance models, or programme processes/outcomes where a specific governance model sets up the context, have implications for the model under scrutiny and subsequently for democracy. Accordingly, the implications of democratic evaluations need to be discussed in various ways. For analytical purpose democracy and governance are sometimes kept apart." (Hanberger, 2004)​

A Treatise on Efficacy: Between Western and Chinese Thinking - Jullien, Francois (University of Hawaii Press, 2004)
In this highly insightful analysis of Western and Chinese concepts of efficacy, Francois Jullien subtly delves into the metaphysical preconceptions of the two civilizations to account for diverging patterns of action in warfare, politics, and diplomacy. He shows how Western and Chinese stategies work in several domains (the battle-field, for example) and analyzes two resulting acts of war. The Chinese strategist manipulates his own troops and the enemy to win a battle without waging war and to bring about victory effortlessly. Efficacity in China is thus conceived of in terms of transformation (as opposed to action) and manipulation, making it closer to what is understood as efficacy in the West. Jullien's brilliant interpretations of an array of recondite texts are key to understanding our own conceptions of action, time, and reality in this foray into the world of Chinese thought. In its clear and penetrating characterization of two contrasting views of reality from a heretofore unexplored perspective, Treatise on Efficacy will be of central importance in the intellectual debate between East and West.

Complexity, Organizations and Change - McMillan, Elizabeth (Routledge, 2004)
Complexity science has seriously challenged long-held views in the scientific community about how the world works. These ideas, particularly about the living world, also have radical and profound implications for organizations and society as a whole. Available in paperback for the first time, this insightful book describes and considers ideas from complexity science and examines their use in organizations, especially in bringing about major organizational change. Author McMillan explores how organizations, their design, the way they operate and, importantly, the people who co-create them, are thought of.Explaining the history and development of complexity science in an accessible way for the non-scientific reader, this outstanding book describes key concepts and their use in theory and practice. Illustrated with real-life examples from organizations in the UK, Europe and the USA, the book includes an in-depth case study of an organization which used complexity principles as part of a strategic change intervention. From this, useful models for introducing a complexity-based change process are derived.Complexity, Organizations and Change will appeal to academics, researchers and advanced students who are interested in complexity science and what it means for strategy, organization and management theory and organizational change.

Being Spherical: Reshaping Our Lives and Our World for the 21st Century - Lawson, Phil; Lindstrom, Robert L. (Sphericity Press, 2004)
In this concise, illustrated work exploring the dynamics of living in the 21st century, Phil Lawson and Robert L. Lindstrom show us how we individually and collectively shape the future - a future no longer dominated by traditional hierarchies and concentrated power centers. The authors explain why, in this dawning era of interconnection and interdependency, we require a dramatic transformation in the way we see, think and act. Using mythological imagery in the form of The Sphere and an innovative and adaptive vocabulary, they introduce us to concepts and processes for reshaping our lives, our organizations and our world for the better. In addition, they introduce the Spherical Modeling Tool (SMT), a practical hands-on awareness application. BEING SPHERICAL GUIDES US AS WE LEARN TO: * Prepare for a future we cannot even vaguely predict. * Raise our children well in a climate of moral uncertainty. * Create viable organizations in an era of extreme complexity. * Come to the aid of an abused and ailing planet. AS WE LEARN TO SEE THE SPHERE WE: * Understand why we do what we do and what to do differently. * Discover creative solutions to longstanding problems. * Connect and reconnect within ourselves and with others. * Ready ourselves of quantum leaps in inspiration and awareness. THE GREATER OUR SPHERICAL INTEGRITY THE BETTER WE: * Flex with internal and external pressures. * Adapt to disorienting and accelerating change. * Respond to unpredictable and uncontrollable conditions. * Roll through hard times and bounce forward from adversity. Excerpted from Being Spherical: Reshaping Our Lives and Our World for the 21st Century by Phil Lawson, Robert L. Lindstrom. Copyright 2004. Reprinted by permission. All rights reserved.

The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer - Liker, Jeffrey K. (McGraw-Hill, 2004)
How to speed up business processes, improve quality, and cut costs in any industryIn factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by:Eliminating wasted time and resources Building quality into workplace systems Finding low-cost but reliable alternatives to expensive new technology Producing in small quantities Turning every employee into a quality control inspector

3. Reflections and directions: a personal note - Chambers, Robert (Participatory Learning and Action 50: Critical reflections, future directions, 2004)

System Failure: Why Governments Must Learn to Think Differently - Chapman, Jake (Demos, 2004)
The current model of public policy-making is no longer right for a government that has set itself the challenge of delivery. Improvements are driven by central policy initiatives which assume a direct relationship between action and outcome - but this is a false assumption. Public services are complex adaptive systems which are subject to the law of unintended consequences, so intervention can make problems worse. That is why the carrot-and-stick approach to reform which links increased funding to tougher performance targets will not succeed in the long run. Renowned systems thinker Jake Chapman describes how government's energetic attempts to force change from the centre are becoming counter-productive. The alternative is government based on continuous learning. This is increasingly important as the impact of communication technology and other accelerating social trends offers a moving target for public service reformers. Systems thinking offers a better model for change in complex organisations such as the health service or the railway network. Case studies provided by the NHS confederation show the unintended and often bizarre consequences of introducing new policies without considering their impact on the whole system. Since the original publication of Systems Failure in 2002, many of its core ideas have been taken on by government. In this second edition, Chapman reflects on the experience of putting systems thinking into practice in public services, and explains why the changes he suggests are more difficult - and more urgent - than expected.

Spherit - Contextual reasoning maps - ContextSpheres.com (ContextSpheres.com, 2004)
Spherit is a whole view technology system that streamlines meaning making, solutioning, and action taking in business, healthcare, relationships, and life in general, by displaying complex situation-specific topics in context on a customizable conversation map. When the Spherit system is activated it generates and displays a snapshot of any complex situation in a way that makes it digestible, while engaging our intellect and our intuition in the reflecting and meaning-making process. It's a unifying visual learning system that communicates information in a non-linear graphical format. It works for individuals, teams and organizations. It has a "share and compare" feature that fast-tracks conversations between individuals or groups. And it offers powerful metrics.

17. Shifting perceptions, changing practices in PRA: from infinite innovation to the quest for quality - Cornwall, Andrea; Guijt, Irene (Participatory Learning and Action 50: Critical reflections, future directions, 2004)
In the beginning, there were methods. For many of us in the circle of enthusiasts of participatory approaches in the early 1990s, maps and models, calendars and Venn diagrams, matrices and rankings and the interactions and insights they produced defined what we did and what we had in common. It was this, too, that made participatory rural appraisal (PRA) – and rapid rural appraisal (RRA) before it – something that was very different from anything we’d known before. PRA bridged barriers that might otherwise have kept a social anthropologist and an irrigation engineer like us apart. And it brought us together with dozens of others, from a constellation of disciplines and professions, who shared our excitement about an approach that seemed to offer much for ‘doing development’ differently. In 1995, we co-edited PLA Notes 24 on Critical reflections on practice, in which we sought to engage practitioners and advocates in debate about the looming crises of quality that were to become so much a feature of PRA practice in the later 1990s. In this paper, we look back over more than a decade of engagement with PRA as ‘critical insiders’. Participatory Learning and Action has, naturally enough, served more as a vehicle for practitioners to share their successes and innovations than their critical reflections. Accordingly, we draw here on sources that go beyond it, including reflections from the Pathways to Participation project (see Cornwall and Pratt, 2003a, in PLA Notes 47, and contributions to Cornwall and Pratt 2003b), from work with gender and participatory development (Welbourn, 1992; Guijt and Kaul Shah, 1998; Cornwall 2000), and from the lively debates that we have had for more than a decade with colleagues the world over. These thoughts are our personal reflections, from standpoints associated with the two institutions – IIED and IDS – that were so much part of early efforts to promote and institutionalise PRA in international development practice. Our account is, therefore, very much a partial one. We offer it here as a means of locating some of the threads that have run through debates about PRA since the first issues of Participatory Learning and Action, and some of the challenges that practitioners of participatory learning and action methodologies continue to face. In it, we reflect on distinct phases in the development of PRA (see Figure 1), during which a series of issues emerged as themes for critical reflection. The phases indicated in the diagram relate generally to the prevailing sentiment and practice. Clearly there are exceptions – there have been critical voices and some were using PRA to address issues of power from day one, just as there is still innovation and excitement in some quarters today.

ALPS in action: a review of the shift in ActionAid towards a new Accountability, Learning and Planning System | Participatory Methods - Guijt, Irene (2004)

QUIP: Understanding clients through in-depth interviews - IMP-ACT (Institute of Development Studies, 2004)
This Practice Note by Imp-Act gives a step-by-step guide to developing and conducting in-depth interviews using the QUIP approach, and analysing the information and making conclusions based on what you have learned.

Dao De Jing - Laozi (University of California Press, 2004)
Dao De Jing is one of the richest, most suggestive, and most popular works of philosophy and literature. Composed in China between the late sixth and the late fourth centuries b.c., its enigmatic verses have inspired artists, philosophers, poets, religious thinkers, and general readers down to our own times. This new translation, both revelatory and authentic, captures much of the beauty and nuance of the original work. In an extensive and accessible commentary to his translation, Moss Roberts reveals new depths of Dao De Jing.This edition is distinguished by the literary quality of the translation, its new renderings for a number of the stanzas, and by Roberts's knowledgeable contextualizations. Utilizing recently discovered manuscripts and Chinese scholarship based on them, he is able to shed new light on the work's historical and philosophical contexts. This translation shows that Dao De Jing is far more than a work of personal inspiration; it is also a work of universal scope that makes penetrating comments on politics, statecraft, cosmology, aesthetics, and ethics. Roberts brings these themes to our attention, shows how they are integrated into the work as a whole, and demonstrates the relevance of these topics for our own times.

Realist Evaluation - Pawson, Ray; Tilley, Nick (2004)
Contents: Introduction 1. The nature of programmes and how they work 2. Basic concepts in the explanation and understanding of programmes 3. Strategies and methods of realist evaluation 4. Realism’s place in the policy cycle: formative, summative and synthetic approaches 5. The nature, presentation and use of findings from realist evaluation 6. Conclusion: strengths, limitations and relationships with other approaches Appendix I – ‘Thinking it through’: an exercise in realist hypothesis making. Appendix II – ‘Varieties of realist evaluation’: pocket illustrations of quantitative, qualitative, formative and synthetic applications. Appendix III – ‘Would it work here?’: a grid to help decide on the feasibility of mounting a programme ‘on your patch’.

Participatory approaches: a facilitator's guide - VSO (VSO, 2004)
This book provides a set of guidelines for people who will be involved in participatory processes and projects with specific design focus on VSO (Voluntary Services Overseas) volunteers. It looks at appropriate levels of participation; pitfalls of participatory approaches (PA); best practice in facilitation; and tools for participation. The guide is organised into three parts (I) Principles, (II) Methods and (III) Toolkit. Part I gives a background to PA with a comparative analysis of PA in relation to top-down approaches, and within the range of PAs; looks at the role PA in VSO; discusses how to facilitate participatory processes with multiple stakeholders; presents a framework for PA on different levels of participation; and examines key facilitation skills needed to support participatory activities. Part II collates a range of participatory methods that have been used successfully in the field by VSO volunteers. Methods are categorised according to this suitability for use at different stages of a project process. Examples are also given of methods that can be used for specific purposes, such as participatory organisational appraisal and gender/diversity analysis. Part III gives tips on how to choose the most appropriate tool and how to organise participatory workshops and small group activities. It also systematically records a range of tools used by development workers all over the world with reference to what tool is appropriate in what situation. A profile of each tool includes guidelines on its purpose, potential applications and variations, as well as possible pitfalls. Illustrative case studies taken form real experiences of development workers in the field are also included.

The precautionary principle: protecting public health, the environment and the future of our children - World Health Organization (World Health Organization, Regional Office for Europe, 2004)
OCLC: 551147957

Participation and accountability in development management - Brett, E. A. (The Journal of Development Studies, 2003)
This article critically reviews the role of participatory theory in managing development projects and programmes in poor countries. Participation has emerged in response to global demands for greater individual and social control over the activities of state and private agencies, and especially to the manifest failures of traditional ‘top-down’ management systems in LDCs. Claims made on behalf of these participatory methodologies are critically reviewed and a distinction is drawn between strong and weak versions of the theory. Empirical evidence is then considered to evaluate the effectiveness of these methodologies, using long-standing insights of social science theory to show that participation can succeed for specific kinds of projects and programmes in favourable circumstances, but is unsuitable for many others. It commonly fails in contexts where local conditions make co-operative and collective action very difficult, or where it is manipulated by implementing agencies to justify their own actions or poor performance.

Recipes for Public Spheres: Eight Institutional Design Choices and Their Consequences - Fung, Archon (Journal of Political Philosophy, 2003)

Diffusion of Innovations, 5th Edition - Rogers, Everett M. (Free Press, 2003)
Now in its fifth edition, Diffusion of Innovations is a classic work on the spread of new ideas.In this renowned book, Everett M. Rogers, professor and chair of the Department of Communication & Journalism at the University of New Mexico, explains how new ideas spread via communication channels over time. Such innovations are initially perceived as uncertain and even risky. To overcome this uncertainty, most people seek out others like themselves who have already adopted the new idea. Thus the diffusion process consists of a few individuals who first adopt an innovation, then spread the word among their circle of acquaintances—a process which typically takes months or years. But there are exceptions: use of the Internet in the 1990s, for example, may have spread more rapidly than any other innovation in the history of humankind. Furthermore, the Internet is changing the very nature of diffusion by decreasing the importance of physical distance between people. The fifth edition addresses the spread of the Internet, and how it has transformed the way human beings communicate and adopt new ideas.

Knowledge Networks: Innovation Through Communities of Practice - Hildreth, Paul; Kimble, Chris (IGI Global, 2003)
Knowledge Networks: Innovations Through Communities of Practice draws on the experience of people who have worked with CoPs in the real world and to present their combined wisdom in a form that is accessible to a wide audience. CoPs are examined from a practical, rather than a purely academic point of view. The book also examines the benefits that CoPs can bring to an organization, provides a number of case studies, lessons learned and sets of guidelines. It also looks at virtual CoPs and to the future by asking 'what next?' This book is a resource for all people who work with CoPs - both in academia and in the real world.

Evidence, hierarchies, and typologies: horses for courses - Petticrew, M; Roberts, H (Journal of epidemiology and community health, 2003)
Debate is ongoing about the nature and use of evidence in public health decision making, and there seems to be an emerging consensus that the "hierarchy of evidence" may be difficult to apply in other settings. It may be unhelpful however to simply abandon the hierarchy without having a framework or guide to replace it. One such framework is discussed. This is based around a matrix, and emphasises the need to match research questions to specific types of research. This emphasis on methodological appropriateness, and on typologies rather than hierarchies of evidence may be helpful in organising and appraising public health evidence.
Keywords: Decision Making; Policy making; Public Health; Public policy

Iterative and incremental developments: A brief history - Larman, Craig; Basili, Victor R. (Computer, 2003)
Although many view iterative and incremental development as a modern practice, its application dates as far back as the mid-1950s. Prominent software-engineering thought leaders from each succeeding decade supported IID practices, and many large projects used them successfully. These practices may have differed in their details, but all had a common theme-to avoid a single-pass sequential, document-driven, gated-step approach.
Keywords: Agile methods; Application software; Feedback; Government; History; Iterative and incremental developments; Iterative methods; Personnel; Programming; Radio access networks; Terminology; Testing; iterative enhancement; software engineering; software system

The high cost of accurate knowledge - Sutcliffe, Kathleen M.; Weber, Klaus (Harvard Business Review, 2003)
Many business thinkers believe it's the role of senior managers to scan the external environment to monitor contingencies and constraints, and to use that precise knowledge to modify the company's strategy and design. As these thinkers see it, managers need accurate and abundant information to carry out that role. According to that logic, it makes sense to invest heavily in systems for collecting and organizing competitive information. Another school of pundits contends that, since today's complex information often isn't precise anyway, it's not worth going overboard with such investments. In other words, it's not the accuracy and abundance of information that should matter most to top executives–rather, it's how that information is interpreted. After all, the role of senior managers isn't just to make decisions; it's to set direction and motivate others in the face of ambiguities and conflicting demands. Top executives must interpret information and communicate those interpretations–they must manage meaning more than they must manage information. So which of these competing views is the right one? Research conducted by academics Sutcliffe and Weber found that how accurate senior executives are about their competitive environments is indeed less important for strategy and corresponding organizational changes than the way in which they interpret information about their environments. Investments in shaping those interpretations, therefore, may create a more durable competitive advantage than investments in obtaining and organizing more information. And what kinds of interpretations are most closely linked with high performance? Their research suggests that high performers respond positively to opportunities, yet they aren't overconfident in their abilities to take advantage of those opportunities.
Keywords: Administrative Personnel; Data Collection; Decision Making; Organizational; Economic Competition; Information Management; Investments; Marketing; Organizational Innovation; United States

Technological Revolutions and Financial Capital: The Dynamics of Bubbles and Golden Ages - Perez, Carlota (Edward Elgar Publishing Ltd, 2003)
Technological Revolutions and Financial Capital presents a novel interpretation of the good and bad times in the economy, taking a long-term perspective and linking technology and finance in an original and convincing way. Carlota Perez draws upon Schumpeter's theories of the clustering of innovations to explain why each technological revolution gives rise to a paradigm shift and a 'New Economy' and how these 'opportunity explosions', focused on specific industries, also lead to the recurrence of financial bubbles and crises. These findings are illustrated with examples from the past two centuries: the industrial revolution, the age of steam and railways, the age of steel and electricity, the emergence of mass production and automobiles, and the current information revolution/knowledge society. By analyzing the changing relationship between finance capital and production capital during the emergence, diffusion and assimilation of new technologies throughout the global economic system, this seminal book sheds new light on some of the most pressing economic problems of today. A bold interpretation of how the changing relationship between technological advances and financial capital shapes the patterns of economic cycles, this path-breaking book will provide essential insights for business leaders, policymakers, academics and others concerned with managing change in the world economy.

Deepening Democracy: Institutional Innovations in Empowered Participatory Governance - Fung, Archon; Wright, Erik Olin (Verso, 2003)
ENTRADA CREADA PARA PODER CITAR EL CAPÍTULO

Most egovernment-for-development projects fail: how can risks be reduced? - Heeks, Richard (Institute for Development Policy and Management, 2003)
Research on the Information Society, the Digital Divide and Information and Communication Technologies for development

The new dynamics of strategy: Sense-making in a complex and complicated world - Kurtz, C.F.; Snowden, Dave (IBM Systems Journal, 2003)
Keywords: IMPORTANT

A Review and Critique of Rogers' Diffusion of Innovation Theory as it Applies to Organizations - Lundblad, Jennifer P. (Organization Development Journal, 2003)
Num Pages: 50-64 Place: Chesterland, United States

Adaptive Impact Management: An Integrative Approach to Wildlife Management - Riley, Shawn; Siemer, William; Decker, Daniel; Carpenter, Len; Organ, John; Berchielli, Louis (Human Dimensions of Wildlife, 2003)

Development and the Learning Organization - Roper, Laura; Pettit, Jethro; Eade, Deborah (Oxfam Publications, 2003)

Affordances Explained - Scarantino, Andrea (Philosophy of Science, 2003)
I examine the central theoretical construct of ecological psychology, the concept of an affordance. In the first part of the paper, I illustrate the role affordances play in Gibson's theory of perception. In the second part, I argue that affordances are to be understood as dispositional properties, and explain what I take to be their characteristic background circumstances, triggering circumstances and manifestations. The main purpose of my analysis is to give affordances a theoretical identity enriched by Gibson's visionary insight, but independent of the most controversial claims of the Gibsonian movement.

Should development agencies have official views? - Ellerman, David (Development in Practice, 2002)

Development and the Learning Organisation: An introduction - Roper, Laura; Pettit, Jethro (Development in Practice, 2002)

The struggle for organisational change: how the ActionAid Accountability, Learning and Planning System emerged - Scott-Villiers, Patta (Policy & Practice, 2002)
Change is driven not only by good ideas, but also by disagreement and frustration. This article takes the reader through a selective organisational history of the British NGO ActionAid from 1998 to 2001, looking at events and changes that had a bearing on the

Beneficiary Assessment: An Approach Described - Salmen, Lawrence (World Bank, 2002)
Beneficiary assessment is a tool for managers who wish to improve the quality of development operations. This is an approach to information gathering which assesses the value of an activity as it is perceived by its principal users. The approach is qualitative in that it attempts to derive understanding from shared experience as well as observation, and gives primacy to the centrality of the other person’s point of view. As the Bank and others engaged in development activities seek to do their work better, one key indicator will need to be how the ultimate customer, or intended beneficiary, assesses the value of this work, project or policy, as it affects his or her life. The illumination of how an intended beneficiary appreciates a planned or ongoing developmental activity is the primary objective of this approach. Beneficiary assessment is a systematic inquiry into people’s values and behavior in relation to a planned or ongoing intervention for social and economic change. This method draws heavily from the tradition in social science known as "qualitative research...that fundamentally depends on watching people in their own territory and interacting with them in their own language, on their own terms" (Kirk and Miller). Yet beneficiary assessment also includes direct observation, incorporating simple counting, and is expressed in quantitative terms. The ultimate goal of beneficiary assessment is to reveal the meaning people give to particular aspects of their lives so that development activities may better enhance people’s ability to improve their own living conditions, as they see fit. This demands close rapport between the practitioner of this approach, the beneficiary and the development manager. The beneficiary assessment approach is not intended to supplant the questionnaire survey but to provide reliable qualitative, indepth information on the socio-cultural conditions of a beneficiary population which is intended to be of immediate use to managers and policymakers responsible for improving people’s lives.

Information Systems and Developing Countries: Failure, Success, and Local Improvisations - Heeks, Richard (The Information Society, 2002)
This article presents evidence that–alongside the successes– many information systems in developing countries can be categorized as failing either totally or partially. It then develops a new model that seeks to explain the high rates of failure. The model draws on contingency theory in order to advance the notion of design-actuality gaps: the match or mismatch between IS designs and local user actuality. This helps identify two high-risk archetypes that affect IS in developing countries: country context gaps and hard-soft gaps. The model is also of value in explaining the constraints that exist to local IS improvisations in developing countries. Overall, the article shows how model and theory help understand IS cases in developing countries, and equally, how those cases provide valuable data to help develop IS models and theories.
Keywords: Developing Country; Evaluation; Failure; Information System; implementation

Enabling Innovation: A Practical Guide to Understanding and Fostering Technological Change - Douthwaite, M. B. (Zed Books, 2002)
Enabling Innovation is an engrossing look at some of the disaster—and success—stories surrounding technological development and diffusion in industrialized and developing countries. The book tells the story of widely divergent technologies—agricultural appliances, wind turbines, Green Revolution high yielding seeds, the Linux computer operating system, and Local Economic Trading Systems. Boru Douthwaite has constructed a "how to do it" guide to innovation management that runs counter to so many current "top-down", "big is good", and "private sector is best" assumptions.
Google-Books-ID: QRwvkEwrWwAC
Keywords: Political science

Failure, Success and Improvisation of Information Systems Projects in Developing Countries - Heeks, Richard (Institute for Development Policy and Management, 2002)
Research on the Information Society, the Digital Divide and Information and Communication Technologies for development

A trainer's guide for participatory learning and action - Pretty, Jules; Guijt, Irene (2002)

Complex Systems Theory and Development Practice: Understanding Non-linear Realities - Rihani, Samir (Zed Books, 2002)
Here, for the first time, development studies encounters the set of ideas popularly known as 'Chaos Theory'. Samir Rihani applies to the processes of economic development, ideas from complex adaptive systems like uncertainty, complexity, and unpredictability. Rihani examines various aspects of the development process - including the World Bank, debt, and the struggle against poverty - and demonstrates the limitations of fundamentally linear thinking in an essentially non-linear world.
Keywords: Business & Economics / Development / Business Development; Business & Economics / Development / Economic Development; Business & Economics / Economic History; Business & Economics / Economics / General; Philosophy / General; Science / System Theory; Social Science / Developing & Emerging Countries

The Blind Man and the Elephant: Analysing the Local State in China - Saich, Tony (On the Roots of Growth and Crisis: Capitalism, State and Society in East Asia, 2002)

Cultivating Communities of Practice: A Guide to Managing Knowledge - Wenger, Etienne; McDermott, Richard Arnold; Snyder, William (Harvard Business Press, 2002)
Today's marketplace is fueled by knowledge. Yet organizing systematically to leverage knowledge remains a challenge. Leading companies have discovered that technology is not enough, and that cultivating communities of practice is the keystone of an effective knowledge strategy.Communities of practice come together around common interests and expertise- whether they consist of first-line managers or customer service representatives, neurosurgeons or software programmers, city managers or home-improvement amateurs. They create, share, and apply knowledge within and across the boundaries of teams, business units, and even entire companies-providing a concrete path toward creating a true knowledge organization.In Cultivating Communities of Practice, Etienne Wenger, Richard McDermott, and William M. Snyder argue that while communities form naturally, organizations need to become more proactive and systematic about developing and integrating them into their strategy. This book provides practical models and methods for stewarding these communities to reach their full potential-without squelching the inner drive that makes them so valuable.Through in-depth cases from firms such as DaimlerChrysler, McKinsey & Company, Shell, and the World Bank, the authors demonstrate how communities of practice can be leveraged to drive overall company strategy, generate new business opportunities, tie personal development to corporate goals, transfer best practices, and recruit and retain top talent. They define the unique features of these communities and outline principles for nurturing their essential elements. They provide guidelines to support communities of practice through their major stages of development, address the potential downsides of communities, and discuss the specific challenges of distributed communities. And they show how to recognize the value created by communities of practice and how to build a corporate knowledge strategy around them.Essential reading for any leader in today's knowledge economy, this is the definitive guide to developing communities of practice for the benefit-and long-term success-of organizations and the individuals who work in them.Etienne Wenger is a renowned expert and consultant on knowledge management and communities of practice in San Juan, California. Richard McDermott is a leading expert of organization and community development in Boulder, Colorado. William M. Snyder is a founding partner of Social Capital Group, in Cambridge, Massachusetts.
Google-Books-ID: m1xZuNq9RygC

Supporting Pioneering Leaders as Communities of Practice - How to Rapidly Develop New Leaders in Great Numbers - Wheatley, Margaret J (The Berkana Institute, 2002)
Do you ever stand back and try to see the big picture, the view from 50,000 feet of what's going on in organizations, communities, the world? From up there, how would you describe these times? Is it a time of increasing economic and political instability, of growing divisiveness and fear, of failing systems and dying dreams? Is it a time of new possibilities, of great examples of hope, of positive human evolution, of transformation? Are we succeeding in solving major problems, are we creating more? Is it any of these things, is it all of these things? It's important to think about how we answer this question, because that answer affects our choice of actions. If we think that, generally, things are working, that at present we're going through a difficult but temporary downturn, then we don't question current systems or their operating assumptions. Instead, we work hard to revive and improve them. We support initiatives and programs focused on process improvements, developing present systems to work more effectively and more efficiently. If we believe that the old system cannot be repaired, if we expect to see only more system failures, then the work is not to fix. Instead, support needs to be given to radically different processes and methods, new systems based on new assumptions. The work becomes not process improvement but process revolution.

Adaptive Management in Habitat Conservation Plans - Wilhere, George F. (Conservation Biology, 2002)
Habitat conservation plans (HCPs) allow incidental take of threatened or endangered species in exchange for conservation measures that minimize and mitigate such taking. Habitat conservation plans entail a compromise between regulatory certainty and scientific uncertainty. This compromise is controversial because many HCPs are thought to inadequately address scientific uncertainty. Adaptive management is the systematic acquisition and application of reliable information to improve natural resource management over time. Ideally, under adaptive management, conservation strategies are implemented as a deliberate experiment. This approach can establish cause-and-effect relationships and point the way toward optimal strategies. Adaptive management has been promoted as essential to management under uncertainty, but few HCPs incorporate genuine adaptive management. Habitat conservation plans will continue to lack adaptive management until certain conditions are met, such as acknowledgment that an HCP is a management hypothesis, landowner interest in improving biological outcomes, and sufficient financial resources. Economic incentives would encourage adaptive management in HCPs. Habitat conservation plan permittees might receive direct payments or tax deductions for reliable information that benefits a species. “Mitigation credits” could be awarded for information produced through adaptive management. In effect, habitat would be exchanged for information that benefits a species. Successful use of mitigation credits would depend on correctly valuing information and enforcement of the U.S. Endangered Species Act. Under a “precautionary polluter pays principle,” an HCP permittee would put up an environmental assurance bond. Portions of the bond are returned with interest as adaptive management demonstrates that environmental damages are unlikely to occur. Funds spent on adaptive management are funds unavailable for habitat protection, so limited financial resources may force a compromise between protecting habitat and acquiring knowledge.

Participatory evaluation. What is it? Why do it? What are the challenges? - Zukoski, A.; Luluquisen, Mia (Community-based public health policy & practice, 2002)
Yogi Berra was right when he remarked, “If you don’t know where you’re going, you’ll wind up somewhere else.” When we collectively apply our hopes and energies to improving our communities, how do we know if we’re making the right choices along the way? How will we notice when we are spinning our wheels and what changes to make? How will we know that we are making a difference? And how will we know what success looks like to everyone in the group? By taking a community-based public health approach to our work, we create an opportunity to engage in a particular type of evaluation—participatory evaluation – that can help answer those questions. For those groups that are interested in this approach, this policy brief discusses the key concepts of participatory evaluation and some tips for applying it. We also present some real-life examples from two evaluators who work with grantees of the Partnership for the Public’s Health Initiative.

Evaluation Feedback for Effective Learning and Accountability - OECD (OECD, 2001)
Evaluation is a key tool in improving the quality and effectiveness of development co-operation. The Development Assistance Committee (DAC) Working Party in Aid Evaluation is the only international forum where bilateral and multilateral evaluation experts meet regularly. Its Members meet to improve evaluation practice and to learn lessons from development co-operation activities and experiences. A series "Evaluation and Aid Effectiveness" was launched to share selected pieces of work with a broader public. This publication is composed of two parts: The Workshop Report, based on the fore-mentioned meeting, highlights the various issues raised, topics of discussion and different feedback systems, and outlines the areas identified by participants as most relevant for improving evaluation feedback. The Background Synthesis Report, intended as a starting point for discussion at the workshop, outlines the main concerns and challenges facing evaluation feedback and the means to address these. The report is based on an analysis of questionnaire results, and a review of previous initiatives in this area. The print version of the above report is available free of charge from the Development Co-operation Directorate; please send an email to dac.contact@oecd.org to get a copy.
Google-Books-ID: kA39FghYYUgC

The Soul in the Computer: The Story of a Corporate Revolutionary - Waugh, Barbara (Inner Ocean Publishing, 2001)
When Barbara Waugh joined the Hewlett-Packard Corporation in the mid-80's, this 60's radical encountered a company with a benign but topdown leadership. As she progressed from recruiting manager to world change manager, she used a set of radical tools to transform its corporate culture and to help realize the true potential of The HP Way.

Strategy as Simple Rules - Eisenhardt, Kathleen M.; Sull, Donald (Harvard Business Review, 2001)
When the business landscape was simple, companies could afford to have complex strategies. But now that business is so complex, they need to simplify. Smart companies have done just that with a new approach: a few straightforward, hard-and-fast rules that define direction without confining it.
Keywords: Entrepreneurial management; Internet; Strategy; Strategy execution

Adaptive Management, the Endangered Species Act, and the Institutional Challanges of New Age Environmental Protection - Doremus, Holly (Washburn Law Journal, 2001)

Notes to Accompany ALPS - ActionAid (ActionAid International, 2001)

Manifesto for Agile Software Development - Agile Alliance (Agile Alliance, 2001)

Outcome Mapping: Building Learning and Reflection into Development Programs - Earl, Sarah; Carden, Fred; Smutylo, Terry; Patten, Michael Quinn (IDRC Books, 2001)
"Outcome Mapping provides not only a guide to essential evaluation map-making, but also a guide to learning and increased effectiveness, and affirmation that being attentive along the journey is as important as, and critical to, arriving at a destination." - Michael Quinn PattonMore and more, development organizations are under pressure to demonstrate that their programs result in significant and lasting changes in the well-being of their intended beneficiaries. However, such "impacts" are often the product of a confluence of events for which no single agency or group of agencies can realistically claim full credit. As a result, assessing development impacts is problematic, yet many organizations continue to struggle to measure results far beyond the reach of their programs. "Outcome Mapping" recognizes that development is essentially about people relating to each other and their environment. The originality of this approach lies in its shift away from assessing the products of a program to focus on changes in behaviour, relationships, actions, and activities in the people, groups, and organizations it works with directly. In doing so, "Outcome Mapping" debunks many of the myths about measuring impact. It will help a program be specific about the actors it targets, the changes it expects to see, and the strategies it employs and, as a result, be more effective in terms of the results it achieves. This publication explains the various steps in the outcome mapping approach and provides detailed information on workshop design and facilitation. It includes numerous worksheets and examples.

A reliability and validity study of the Dynamic Indicators of Basic Early Literacy Skills—Modified - Elliot, Jacquelyn; Lee, Steven W; Tollefson, Nona (School Psychology Review, 2001)
Examined the psychometric properties of a set of preliteracy measures modified from the Dynamic Indicators of Basic Early Literacy Skills (DIBELS) with a sample of 75 kindergarten students. The modified battery (called DIBELS—M) includes measures of Letter Naming Fluency, Sound Naming Fluency, Initial Phoneme Ability, and Phonemic Segmentation Ability. These measures were assessed through repeated administrations in 2-wk intervals at the end of the kindergarten year. Results indicate interrater reliability estimates and coefficients of stability and equivalence for 3 of the measures ranged from .80 to the mid .90s with about one-half of the coefficients above .90. Correlations between DIBELS—M scores and criterion measures of phonological awareness, standardized achievement measures, and teacher ratings of achievement yielded concurrent validity coefficients ranging from .60 to .70. Hierarchical regression analysis showed that the 4 DIBELS—M measures accounted for 73% of the variance in scores on the Skills Cluster of the Woodcock-Johnson Psychoeducational Battery—Revised. The contributions of the study, including psychometric analysis of the DIBELS—M with a new sample and formation of composite scores, are discussed in relation to the extant literature.

Addressing attribution through contribution analysis: Using performance measures sensibly - Mayne, John (The Canadian Journal of Program Evaluation, 2001)
The changing culture of public administration involves accountability for results and outcomes. This article suggests that performance measurement can address such attribution questions. Contribution analysis has a major role to play in helping managers, researchers, and policymakers to arrive at conclusions about the contribution their program has made to particular outcomes. The article describes the steps necessary to produce a credible contribution story. Contents Accountability for Outcomes The Problem of Attribution The Case of Performance Measurement Recognizing the Limits of Measurement Two Uses of Performance Measurement: Understanding and Reporting Approaches to Attribution: Contribution Analysis Techniques for Strengthening Your Performance Story

Adaptive Management: A Tool for Conservation Practitioners - Salafsky, Nick; Margoluis, Richard; Redford, Kent (Foundations of Success, 2001)

Positive Deviant - Dorsey, David (Fast Company, 2000)
Jerry Sternin’s job was to help save starving children in Vietnam. Faced with an impossible time frame, he adopted a radical approach to making change. His idea: Real change begins from the inside.

Spiral Development: Experience, Principles, and Refinements - Boehm, B. W. (Carnegie Mellon University, 2000)

Voices of the poor: can anyone hear us? - Naraya, Deepa*Patel (The World Bank, 2000)
This book is the first in a three-part series, about the common patterns that emerged from the poor people's experiences in many different places. Chapter 1 sets out the conceptual framework and methodology. Chapter 2 discusses poverty from the perspective of the poor. Chapter 3 examines poor people's experience with the state, and includes case studies of access to health care and education. Chapter 4 addresses the nature and quality of poor people's interactions with civil society. Chapter 5 considers the household as a key social institution, and discusses gender relations within households and how these relations affect and are affected by larger institutions of society. Chapter 6 focuses on social fragmentation, and includes a discussion of social cohesion and social exclusion. Chapter 7 concludes the analysis and proposes some policy recommendations. The analysis leads to these conclusions: 1) poverty is multidimensional; 2) the state has been largely ineffective in reaching the poor; 3) the role of nongovernmental organizations (NGOs) in the lives of the poor is limited, forcing the poor to depend primarily on their own informal networks; 4) households are crumbling under the stresses of poverty; and 5) the social fabric - poor people's only

Adaptive Software Development: A Collaborative Approach to Managing Complex Systems - Highsmith, Jim (Dorset House Publishing, 2000)
In today's turbulent e-business world, software project teams that survive and thrive won't be those that continue their traditions of optimization, efficiency, and control, but those that exhibit adaptability, speed, and collaboration. Adaptive Software Development is targeted at software teams where competition creates extreme pressure on the delivery process. Four goals of the book are * to support an adaptive culture in which change and uncertainty are assumed to be the natural state * to introduce frameworks to guide the iterative process of managing change * to institute collaboration, the interaction of people on interpersonal, cultural, and structural levels * to add rigor and discipline to the RAD approach, making it scalable to the uncertainty and complexity of real-world undertakings. This innovative text, grounded in the science of complex adaptive systems theory, offers a practical, realistic approach to managing the high-speed, high-change projects characteristic of our highly uncertain economy.

Accountability Learning and Planning System - ActionAid (ActionAid International, 2000)

Rediscovery of Traditional Ecological Knowledge as Adaptive Management - Berkes, Fikret; Colding, Johan; Folke, Carl (Ecological Applications, 2000)
Indigenous groups offer alternative knowledge and perspectives based on their own locally developed practices of resource use. We surveyed the international literature to focus on the role of Traditional Ecological Knowledge in monitoring, responding to, and managing ecosystem processes and functions, with special attention to ecological resilience. Case studies revealed that there exists a diversity of local or traditional practices for ecosystem management. These include multiple species management, resource rotation, succession management, landscape patchiness management, and other ways of responding to and managing pulses and ecological surprises. Social mechanisms behind these traditional practices include a number of adaptations for the generation, accumulation, and transmission of knowledge; the use of local institutions to provide leaders/stewards and rules for social regulation; mechanisms for cultural internalization of traditional practices; and the development of appropriate world views and cultural values. Some traditional knowledge and management systems were characterized by the use of local ecological knowledge to interpret and respond to feedbacks from the environment to guide the direction of resource management. These traditional systems had certain similarities to adaptive management with its emphasis on feedback learning, and its treatment of uncertainty and unpredictability intrinsic to all ecosystems.
Keywords: Adaptive Management; Resource management; Social learning; Traditional Ecological Knowledge; human ecology; resilience

Learning in Development Co-operation - Carlsson, Jerker; Wohlgemuth, Lennart (Almqvist & Wiksell International, 2000)
Google-Books-ID: guMkAQAAIAAJ

From Users and Choosers to Makers and Shapers. Repositioning Participation in Social Policy - Cornwall, Andrea; Gaventa, John (IDS Bulletin, 2000)

Evaluating the ‘logical framework approach’ towards learning-oriented development evaluation - Gasper, Des (Public Administration and Development, 2000)
The logical framework approach has spread enormously, including increasingly to stages of review and evaluation. Yet it has had little systematic evaluation itself. Survey of available materials indicates several recurrent failings, some less easily countered than others. In particular: focus on achievement of intended effects by intended routes makes logframes a very limiting tool in evaluation; an assumption of consensual project objectives often becomes problematic in public and inter-organizational projects; and automatic choice of an audit form of accountability as the priority in evaluations can be at the expense of evaluation as learning.
_eprint: https://onlinelibrary.wiley.com/doi/pdf/10.1002/1099-162X%28200002%2920%3A1%3C17%3A%3AAID-PAD89%3E3.0.CO%3B2-5

Strategic Management and Organisational Dynamics: The Challenge of Complexity - Stacey, Ralph D. (Pitman, 2000)
In the third edition of this successful text, Ralph Stacey continues to question the view that organisations operate and succeed in relatively stable environments. He argues that in order to succeed in uncertainty and continual change, organisations need to create new perspectives and learn from the chaos within which they operate. This edition continues to focus on this radically different approach to strategic management. The central tenets of this approach have to do with unpredictability and the limitations of control, and therefore it argues against the rational models of planning and control covered in other strategy textbooks. This is done by emphasising the importance of narrative, conversation and learning from one's own experience as the central means by which we can gain understanding and knowledge of strategy in organisations. - Sharper distinction between systemic and process thinking with new chapters on the philosophical origins of systems and process thinking, second order and critical system thinking. - new material on theory of complex responsive processes, particularly to do with control, leadership and ethics. - Includes 7 management narratives, ie, personal ac
Google-Books-ID: z7haAAAAYAAJ
Keywords: Organizational Behavior; Strategic Planning

Theory of Constraints - Goldratt, Eliyahu M. (North River Pr, 1999)
Theory of Constraints walks you through the crucial stages of a continuous program: the five steps of focusing; the process of change; how to prove effect-cause-effect; and how to invent simple solutions to complex problems. Equally important, the author reveals the devastating impact that an organization's psychology can have on the process of improvements. Theory of Constraints is a crucial document for understanding what it takes to achieve manufacturing breakthroughs.

The Voice of the Farmer In Agricultural Extension: A Review of Beneficiary Assessments of Agricultural Extension and An Inquiry into their Potential as a Management Tool - Salmen, Lawrence F (World Bank, 1999)

Appraising Adaptive Management - Lee, Kai (Conservation Ecology, 1999)
Lee, K. N. 1999. Appraising adaptive management. Conservation Ecology 3(2): 3. https://doi.org/10.5751/ES-00131-030203

Foundations of the After Action Review Process - Morrison, John E; Meliza, Larry L (Army Research Institute, 1999)
The U.S. Army has adopted the After Action Review AAR as its primary method of providing feedback after unit collective training exercises. The AAR is an interactive discussion in which unit members decide what happened, why it happened, and how to improve or sustain collective performance in future exercises. other services and organizations outside the military are also beginning to employ the AAR as a feedback tool. This report describes the twenty-five year history of AAR research and development and the major behavioral research areas contributing to AAR development and refinement. In addition, this report defines goals for future AAR research.
Section: Technical Reports

Future Positive: International Co-operation in the 21st Century - Edwards, Michael (Routledge, 1999)
An optimistic assessment of the prospects for a new international order - acting as a counter-blast to global pessimism. The text explains how the international system operates, the pressures it faces and the changes it must undergo, and offers concrete ideas to re-frame international relations, foreign aid and humanitarian intervention, without using jargon or simplistic judgements.

Harnessing Complexity: Organizational Implications of a Scientific Frontier - Axelrod, Robert M.; Cohen, Michael D. (Free Press, 1999)
Recent advances in the study of complexity have given scientists profound new insights into how natural innovation occurs and how its power can be exploited. Now two pioneers in the field, Robert Axelrod and Michael D. Cohen, provide leaders in business and government with a guide to complexity that will help them make effective decisions in a world of rapid change. Building on evolutionary biology, computer science, and social design, Axelrod and Cohen have constructed a unique framework for improving the way people work together. Their approach to management is based on the concept of the Complex Adaptive System, which can describe everything from rain forests to the human gene pool, and from automated software agents to multinational companies. The authors' framework reveals three qualities that all kinds of managers must cultivate in their organization: "Variation" What is the best way to manage the development of software? Should the problem be broken up into small pieces for programmers working independently, thus enhancing variation, or should there be a centralized hierarchy of programmers ruled by a chain of command? The authors show how the decentralized creation of variation combined with the centralized maintenance of standards was the key to the success of the Linux "open source software" project, which brought together thousands of volunteers in cyberspace to produce an operating system that can outperform Microsoft's. "Interaction" Why did northern Italy prosper while southern Italy remained poor? Recognizing the internal interactions of a Complex Adaptive System – be it a national region, a company, or a nonprofit group – reveals vitalnetworks of trust. Axelrod and Cohen explain that in successful adaptive systems, rich networks of horizontal linkages foster cooperation and provide an advantage over other less cooperatively networked groups. In the case of Italy, voluntary associations created networks of trust in the Middle Ages that became northern Italy's critical advantage over the south. "Selection" Is a Pulitzer Prize better than a National Book Award? How can foundations and corporations design competitions that have a positive effect on the evolution of excellence? The authors' framework makes clear that the worst selection processes are mired in orthodox standards that have not adapted to a new environment. The best selection processes, on the other hand, are created and run by leaders who understand how the standards they use can transform their organization and its environment. This simple, paradigm-shifting analysis of how people work together will transform the way we think about getting things done in a group. "Harnessing Complexity" is the essential guide to creating wealth, power, and knowledge in the 21st century.
Google-Books-ID: zR8HRAAACAAJ
Keywords: Organizational Behavior

Using case studies to do program evaluation - Balbach, Edith D. (California Department of Health Services, 1999)
This paper, authored by Edith D. Balbach for California Department of Health Services is designed to allow evaluators to decide weather to use a case study evaluation approach. It also offers guidance on how to conduct a case study evaluation. Contents Using a Case Study as an Evaluation Tool 3 When to Use a Case Study 4 How to Do a Case Study 6 Unit Selection 6 Data Collection 7 Data Analysis and Interpretation 12

Adaptive Management - Bormann, B.T.; Martin, J.R.; Wagner, F.H.; Wood, G.W.; Alegria, J. (Ecological stewardship: a common reference for ecosystem management, 1999)
Wagner
Google-Books-ID: a5vuAAAAMAAJ
Keywords: Conservation of natural resources; Ecology; Ecosystem management; Ecosystem management - United States; Environmental Science; Environmental management; Wildlife

Locating the energy for change: an introduction to appreciative inquiry - Elliott, Charles (International Institute for Sustainable Development, 1999)
OCLC: ocm41119278
Keywords: Appreciative inquiry; Organizational change

Introduction to Systems Thinking - Kim, Daniel H (Pegasus Communications, 1999)

Toward a Listening Bank: A review of best practices and the efficacy of Beneficiary Assessment - Salmen, Lawrence (1998)
"This paper will first provide a descriptive overview of the beneficiary assessment (BA) work done on World Bank projects (by region, sector, phase of cycle, and so forth); it will then discuss impact, both qualitatively (with case studies) and quantitatively; and finally it will propose a course that, if taken, could lead to a Bank that truly listens and is attuned as much to the perspectives of the governments and peoples it serves as to the financial markets it helps sustain." "BAs use the qualitative techniques of conversational interviewing, focus groups, and participant observation with representative samples of key actors, such as the intended—usually poor—beneficiaries, service providers, non-governmental organizations (NGOs) and other local public- and private-sector leaders; analysis and the presentation of results are done as quantitatively as possible." Contents Beneficiary Assessment and the World Bank: An Overview Beneficiary Assessments in Africa Impact Case Studies Impact on Project Design Impact on Direct Cost Savings Summary of Quantifiable Impacts on Project Design and Objectives A Note on Methodology Complete the Paradigm Shift

PLA Notes 32: Participation, Literacy and Empowerment - PLA (IIED, 1998)

Beyond methodologies: Coalition-building for participatory technology development - Biggs, Stephen; Smith, Grant (World Development, 1998)
Participatory and other approaches to technology development have shared a recent preoccupation with specific methods and doubts about just how much can be expected of the methods themselves, as opposed to how they are applied, by whom, and in what circumstances. Detailed analysis of historical cases suggests that the development of both technologies and methodologies is highly dependent on local context. Such processes are characterized by conflicts over the direction of change and affected by the activities of a particular type of grouping, the development coalition. These coalitions are examined and implications are considered for training, education and Participatory technology development.
Keywords: agricultural research; methods; participatory development; research and development; rural development; science and technology

Who counts reality? Participatory monitoring and evaluation: A literature review - Estrella, M.; Gaventa, John (IDS, 1998)

Participatory Monitoring & Evaluation: Learning from change - Guijt, Irene; Gaventa, John (IDS, 1998)
Development organisations need to know how effective their efforts have been. But who should make these judgements, and on what basis? Usually it is outside experts who take charge. Participatory monitoring and evaluation (PM&E) is a different approach which involves local people, development agencies, and policy makers deciding together how progress should be measured, and results acted upon. It can reveal valuable lessons and improve accountability. However, it is a challenging process for all concerned since it encourages people to examine their assumptions about what constitutes progress, and to face up to the contradictions and conflicts that can emerge.

Development as Process: Concepts and Methods for Working with Complexity - Mosse, David; Farrington, John; Rew, Alan (Routledge, 1998)
Process" approaches to economic and social development appear to be more flexible and offer greater prospects of success than traditional "project" methods. Development as Process addresses the questions raised by the different natures of the two approaches. The authors examine development projects through experience in water resources development in India and in organizational learning by a Bangladeshi NGO. Inter-agency contexts are examined in the setting of an aquaculture project in Bangladesh and in the setting of agriculture and natural resources development in Rajisthan, India. Finally, the role of process monitoring is explained in the context of policy reform, with illustrations from forestry in India and land reform in Russia.
Google-Books-ID: baVE8SzJkNMC
Keywords: Demography; Economic Development; Sociology

Finding out fast: investigative skills for policy and development - Thomas, Alan; Chataway, Joanna; Wuyts, Marc (Sage, 1998)

Complexity Rising: From Human Beings to Human Civilization, a Complexity Proﬁle - Bar-Yam, Yaneer (New England Complex Systems Institute, 1997)
It is generally recognized that life is becoming more complex. This article analyzes the human social environment using the "complexity proﬁle," a mathematical tool for characterizing the collective behavior of a system. The analysis is used to justify the qualitative observation that complexity of existence has increased and is increasing. The increase in complexity is directly related to sweeping changes in the structure and dynamics of human civilization—the increasing interdependence of the global economic and social system, and the instabilities of dictatorships, communism and corporate hierarchies. Our complex social environment is consistent with identifying global human civilization as an organism capable of complex behavior that protects its components (us) and which should be capable of responding eﬀectively to complex environmental demands.

Changing the way we change - Pascale, R.; Millemann, M.; Gioja, L. (Harvard Business Review, 1997)
More and more companies struggle with growing competition by introducing improvements into every aspect of performance. But the treadmill keeps moving faster, the companies keep working harder, and results improve slowly or not at all. The problem here is not the improvement programs. The problem is that the whole burden of change typically rests on so few people. Companies achieve real agility only when every function and process–when every person–is able and eager to rise to every challenge. This type and degree of fundamental change, commonly called revitalization or transformation, is what many companies seek but rarely achieve because they have never before identified the factors that produce sustained transformational change. The authors identify three interventions that will restore companies to vital agility and then keep them in good health: incorporating employees fully into the principal business challenges facing the company, leading the organization in a different way in order to sharpen and maintain incorporation and constructive stress, and instilling mental disciplines that will make people behave differently and then help them sustain their new behavior. The authors discovered these basic sources of revitalization by tracking the change efforts of Sears, Roebuck & Company, Royal Dutch Shell, and the United States Army. The organizations used these interventions to alter the way their people experienced their own power and identity, as well as the way they dealt with conflict and learning. As at Sears, Shell, and the U.S. Army, any major shift in those four elements will create a landmark shift in any organization's operating state or culture.
Keywords: Commerce; Conflict (Psychology); Decision Making; Organizational; Economic Competition; Leadership; Military Personnel; Organizational Culture; Organizational Innovation; Personnel Management; Power; Psychology; United States

Editorial: Responsible well-being — a personal agenda for development - Chambers, Robert (World Development, 1997)
If development means good change, questions arise about what is good, and what sorts of change matter. Answers can be personally defined and redefined. The changing words, meanings and concepts of development discourse both reflect and influence what is done. The realities of the powerful tend to dominate. Drawing on experience with participatory approaches and methods which enable poor and marginalized people to express their realities, responsible well-being is proposed as a central concept for a development agenda. This links with capabilities and livelihoods, and is based on equity and sustainability as principles. The primacy of personal actions and non-actions in development points to the need for a pedagogy for the non-oppressed. This includes self-critical awareness, thinking through the effects of actions, and enabling those with power and wealth to experience being better off with less. Others are invited and encouraged to reflect, improve on this analysis, and write their own agenda.
Keywords: development vocabulary; ethics; methods; participation; poverty; well-being

Messy, Exciting, and Anxiety-Ridden: Adaptive Software Development - Highsmith, Jim (American Programmer, 1997)

Whose Reality Counts? Putting the First Last - Chambers, Robert (ITDG Publishing, 1997)
In this sequel to "Rural Development: Putting the last first" Robert Chambers argues that central issues in development have been overlooked, and that many past errors have flowed from domination by those with power.Development professionals now need new approaches and methods forinteracting, learning and knowing. Through analyzing experience - of past mistakes and myths, and of the continuing methodological revolution of PRA (participatory rural appraisal) - the author points towards solutions.In many countries, urban and rural people alike have shown an astonishing ability to express and analyze their local, complex and diverse realities which are often at odds with the top-down realities imposed by professionals. The author argues that personal, professional and institutional change is essential if the realities of the poor are to receive greater recognition. Self-critical awareness and changes in concepts, values, methods and behaviour must be developed to explore the new high ground of participation and empowerment."Whose Reality Counts?" presents a radical challenge to all concernedwith development, whether practitioners, researchers or policy-makers, in all organizations and disciplines, and at all levels from fieldworkers to the heads of agencies. With its thrust of putting the first last it presents a new, exciting and above all practical agenda for future development which cannot be ignored.

Learning to Plan–and Planning to Learn - Michael, Donald N. (Miles River Press, 1997)
Don Michael says that, yes, the world can meet future social and organizational challenges - but only if we learn to plan in order– to live uncertainty– to learn from mistakes, actually embrace error– to do goal setting that is future-responsive– to lower barriers by spanning boundaries– to improve personal interaction– to overcome resistance to learning and change.This book treats planning as the way for persons, organizations, and societies to learn their way into the future. It reveals the complex and unavoidable social psychological resistances to learning that must be overcome by competent citizenry in order to plan for the future. A viable ecology, Third World development, new-city building, democratic government in a turbulent society – all depend on the anticipation of future conditions and on planning to meet these conditions.
Google-Books-ID: nJ2ePwAACAAJ
Keywords: Social science

NGO Accountability: A Conceptual Framework - Najam, Adil (Development Policy Review, 1996)

Adaptive management: Promises and pitfalls - McLain, Rebecca J.; Lee, Robert G. (Environmental Management, 1996)
Proponents of the scientific adaptive management approach argue that it increases knowledge acquisition rates, enhances information flow among policy actors, and provides opportunities for creating shared understandings. However, evidence from efforts to implement the approach in New Brunswick, British Columbia, Canada, and the Columbia River Basin indicates that these promises have not been met. The data show that scientific adaptive management relies excessively on the use of linear systems models, discounts nonscientific forms of knowledge, and pays inadequate attention to policy processes that promote the development of shared understandings among diverse stakeholders. To be effective, new adaptive management efforts will need to incorporate knowledge from multiple sources, make use of multiple systems models, and support new forms of cooperation among stakeholders.

Calvin and Hobbes on Learning - Wattersho, Bill (1995)

What Barriers? What Bridges? - Holling, C.S. (Barriers and Bridges to the Renewal of Ecosystems and Institutions, 1995)
This volume uses a series of case studies to test an emerging theory of complex adaptive systems that forms the basis for explaining the interrelated dynamics of ecosystems, institutions and society. It deals equally with institutional organization and ecosystem structure.

Bringing politics back in: Towards a model of the developmental state - Leftwich, Adrian (The Journal of Development Studies, 1995)
The few cases of rapid economic growth in the Third World in the last 30 years have occurred in democratic, quasi‐democratic and non‐democratic polities. They are thus clearly not a function of common regime type. I suggest that they are best explained by the special character of their states, understood ‘as developmental states’. This article outlines some common characteristics of these states. However the forms and features of these states are not simply a function of their administrative structures or principles of governance, but of their politics. The article thus also underlines the importance of political analysis in both development theory and policy, from where it has been extruded for too long.

PRA five years later - where are we now? / DRP - Cinco años después, ¿dónde nos encontramos? - Chambers, Robert; Guijt, Irene (Forest, Trees and People Newsletter, 1995)
PRA five years later: where are we now?

Growth of human factors in application development - Cockburn, Alistair (Humans and Technology Technical Report, 1995)

Learning to Learn: Improving International Governance - Haas, Peter M.; Haas, Ernst B. (Global Governance, 1995)

The Knowledge-creating Company: How Japanese Companies Create the Dynamics of Innovation - Nonaka, Ikujirō; Nonaka, Ikujir o; Ikujiro, Nonaka; Nonaka, Professor of Knowledge Ikujiro; Takeuchi, Hirotaka; Takeuchi, Both Professors of Management at the Institute of Business Research Hirotaka (Oxford University Press, 1995)
How have Japanese companies become world leaders in the automotive and electronics industries, among others? What is the secret of their success? Two leading Japanese business experts, Ikujiro Nonaka and Hirotaka Takeuchi, are the first to tie the success of Japanese companies to their ability to create new knowledge and use it to produce successful products and technologies. In The Knowledge-Creating Company, Nonaka and Takeuchi provide an inside look at how Japanese companies go about creating this new knowledge organizationally.The authors point out that there are two types of knowledge: explicit knowledge, contained in manuals and procedures, and tacit knowledge, learned only by experience, and communicated only indirectly, through metaphor and analogy. U.S. managers focus on explicit knowledge. The Japanese, on the other hand, focus on tacit knowledge. And this, the authors argue, is the key to their success–the Japanese have learned how to transform tacit into explicit knowledge. To explain how this is done–and illuminate Japanese business practices as they do so–the authors range from Greek philosophy to Zen Buddhism, from classical economists to modern management gurus, illustrating the theory of organizational knowledge creation with case studies drawn from such firms as Honda, Canon, Matsushita, NEC, Nissan, 3M, GE, and even the U.S. Marines. For instance, using Matsushita's development of the Home Bakery (the world's first fully automated bread-baking machine for home use), they show how tacit knowledge can be converted to explicit knowledge: when the designers couldn't perfect the dough kneading mechanism, a software programmer apprenticed herself with the master baker at Osaka International Hotel, gained a tacit understanding of kneading, and then conveyed this information to the engineers. In addition, the authors show that, to create knowledge, the best management style is neither top-down nor bottom-up, but rather what they call "middle-up-down," in which the middle managers form a bridge between the ideals of top management and the chaotic realities of the frontline.As we make the turn into the 21st century, a new society is emerging. Peter Drucker calls it the "knowledge society," one that is drastically different from the "industrial society," and one in which acquiring and applying knowledge will become key competitive factors. Nonaka and Takeuchi go a step further, arguing that creating knowledge will become the key to sustaining a competitive advantage in the future. Because the competitive environment and customer preferences changes constantly, knowledge perishes quickly. With The Knowledge-Creating Company, managers have at their fingertips years of insight from Japanese firms that reveal how to create knowledge continuously, and how to exploit it to make successful new products, services, and systems.
Keywords: Entrepreneurship; Knowledge Capital; Leadership

SCRUM Development Process - Sutherland, Jeffrey (Business object design and implementation: OOPSLA '95 workshop proceedings, 1995)
OCLC: 845294232
Keywords: Computer security Congresses; Softwareentwicklung

Anti-Politics Machine: Development, Depoliticization, and Bureaucratic Power in Lesotho - Ferguson, James (University Of Minnesota Press, 1994)
Development, it is generally assumed, is good and necessary, and in its name the West has intervened, implementing all manner of projects in the impoverished regions of the world. When these projects fail, as they do with astonishing regularity, they nonetheless produce a host of regular and unacknowledged effects, including the expansion of bureaucratic state power and the translation of the political realities of poverty and powerlessness into "technical" problems awaiting solution by "development" agencies and experts. It is the political intelligibility of these effects, along with the process that produces them, that this book seeks to illuminate through a detailed case study of the workings of the "development" industry in one country, Lesotho, and in one "development" project.Using an anthropological approach grounded in the work of Foucault, James Ferguson analyzes the institutional framework within which such projects are crafted and the nature of "development discourse," revealing how it is that, despite all the "expertise" that goes into formulating development projects, they nonetheless often demonstrate a startling ignorance of the historical and political realities of the locale they are intended to help. In a close examination of the attempted implementation of the Thaba-Tseka project in Lesotho, Ferguson shows how such a misguided approach plays out, how, in fact, the "development" apparatus in Lesotho acts as an "anti-politics machine," everywhere whisking political realities out of sight and all the while performing, almost unnoticed, its own pre-eminently political operation of strengthening the state presence in the local region.James Ferguson is an associate professor of anthropology at the University of California at Irvine.

Complexity: Life at the Edge of Chaos - Lewin, Roger (University of Chicago Press, 1994)
"Put together one of the world's best science writers with one of the universe's most fascinating subjects and you are bound to produce a wonderful book. . . . The subject of complexity is vital and controversial. This book is important and beautifully done."—Stephen Jay Gould"[Complexity] is that curious mix of complication and organization that we find throughout the natural and human worlds: the workings of a cell, the structure of the brain, the behavior of the stock market, the shifts of political power. . . . It is time science . . . thinks about meaning as well as counting information. . . . This is the core of the complexity manifesto. Read it, think about it . . . but don't ignore it."—Ian Stewart, NatureThis second edition has been brought up to date with an essay entitled "On the Edge in the Business World" and an interview with John Holland, author of Emergence: From Chaos to Order.

Complexity: The Emerging Science at the Edge of Order and Chaos - Waldrop, Mitchell M. (Touchstone Press, 1993)
In a rented convent in Santa Fe, a revolution has been brewing. The activists are not anarchists, but rather Nobel Laureates in physics and economics such as Murray Gell-Mann and Kenneth Arrow, and pony-tailed graduate students, mathematicians, and computer scientists down from Los Alamos. They've formed an iconoclastic think tank called the Santa Fe Institute, and their radical idea is to create a new science called complexity. These mavericks from academe share a deep impatience with the kind of linear, reductionist thinking that has dominated science since the time of Newton. Instead, they are gathering novel ideas about interconnectedness, coevolution, chaos, structure, and order - and they're forging them into an entirely new, unified way of thinking about nature, human social behavior, life, and the universe itself. They want to know how a primordial soup of simple molecules managed to turn itself into the first living cell - and what the origin of life some four billion years ago can tell us about the process of technological innovation today. They want to know why ancient ecosystems often remained stable for millions of years, only to vanish in a geological instant - and what such events have to do with the sudden collapse of Soviet communism in the late 1980s. They want to know why the economy can behave in unpredictable ways that economists can't explain - and how the random process of Darwinian natural selection managed to produce such wonderfully intricate structures as the eye and the kidney. Above all, they want to know how the universe manages to bring forth complex structures such as galaxies, stars, planets, bacteria, plants, animals, and brains. There are commonthreads in all of these queries, and these Santa Fe scientists seek to understand them. Complexity is their story: the messy, funny, human story of how science really happens. Here is the tale of Brian Arthur, the Belfast-born economist who stubbornly pushed his theories of economic ch

Building a Learning Organization - Garvin, David A. (Harvard Business Review, 1993)
Beyond high philosophy and grand themes lie the gritty details of practice.

A leaders's guide to after-action reviews - U.S. Army (Department of the Army, 1993)
An after-action review (AAR) is a professional discussion of an event, focused on performance standards, that enables soldiers to discover for themselves what happened, why it happened, and how to sustain strengths and improve on weaknesses. It is a tool leaders and units can use to get maximum benefit from every mission or task. It provides- • Candid insights into specific soldier, leader, and unit strengths and weaknesses from various perspectives. • Feedback and insight critical to battle-focused training. • Details often lacking in evaluation reports alone. Evaluation is the basis for the commander's unit-training assessment. No commander, no matter how skilled, will see as much as the individual soldiers and leaders who actually conduct the training. Leaders can better correct deficiencies and sustain strengths by carefully evaluating and comparing soldier, leader, and unit performance against the standard. The AAR is the keystone of the evaluation process. Feedback compares the actual output of a process with the intended outcome. By focusing on the task's standards and by describing specific observations, leaders and soldiers identify strengths and weaknesses and together decide how to improve their performances. This shared learning improves task proficiency and promotes unit bonding and esprit. Squad and platoon leaders will use the information to develop input for unittraining plans. The AAR is a valid and valuable technique regardless of branch, echelon, or training task. Of course, AARs are not cure-alls for unit-training problems. Leaders must still make on-the-spot corrections and take responsibility for training their soldiers and units. However, AARs are a key part of the training process. The goal is to improve soldier, leader, and unit performance. The result is a more cohesive and proficient fighting force. Because soldiers and leaders participating in an AAR actively discover what happened and why, they learn and remember more than they would from a critique alone. A critique only gives one viewpoint and frequently provides little opportunity for discussion of events by participants. Soldier observations and comments may not be encouraged. The climate of the critique, focusing only on what is wrong, prevents candid discussion of training events and stifles learning and team building.

Compass and Gyroscope: Integrating Science and Politics in the Environment - Lee, Kai N. (Island Press, 1993)
In this original and far-reaching synthesis, Kai N. Lee explains that together science and politics can lead the waytoward the sustainable management of the world’s resources. Rigorous science can act as our compass, pointingus toward greater and more useful knowledge (adaptive management), and practical politics can serve as our gyroscope, keeping usbalanced between competing interest groups. Unlike some approaches to sustainable development, Compass and Gyroscope is refreshingly grounded in the realworld. Lee explains that sustainability cannot occur overnight, we have neither an adequate base of knowledgenor a reliable means of properly implementing and executing management plans. "Sustainable development is not a goal, not a condition likely to be attained on earth as we know it. Rather it is more like freedom or justice,a direction in which we strive..." Using the Columbia River Basin in the Pacific Northwest as a case study, Lee examines the successes andfailures of past and present management. He describes what has been learned, and explains how that experiencecan be applied to environmental management generally. Throughout, the author delves deeply into the theoretical framework behind the real-world experience, exploring how theories of science, politics, and cognitive psychology can be integrated into environmental management.

The process approach - Eyben, R. (1992)

The Goal: A Process of Ongoing Improvement - Goldratt, Eliyahu M.; Cox, Jeff (North River Press, 1992)
Over 2 million copies sold! Used by thousands of companies and hundreds of business schools! Required reading for anyone interested in the Theory of Constraints. This book, which introduces the Theory of Constraints, is changing how America does business. The Goal is a gripping, fast-paced business novel about overcoming the barriers to making money. You will learn the fundamentals of identifying and solving the problems created by constraints. From the moment you finish the book you will be able to start successfully addressing chronic productivity and quality problems.

Guidelines for Drawing Causal Loop Diagrams - Daniel H., Kim (The Systems Thinker, 1992)
The old adage “if the only tool you have is a hammer, everything begins to look like a nail” can also apply to language. If our language is linear and static, we will tend to view and interact with our world as if it were linear and static. Taking a complex, dynamic, and circular world and linearizing it into a set of snapshots may make things seem simpler, but we may totally misread the very reality we were seeking to understand. Making such inappropriate simplifications “is like putting on your brakes and then looking at your speedometer to see how fast you were going” says Bill Isaacs of the MIT Center for Organizational Learning. Articulating Reality Causal loop diagrams provide a language for articulating our understanding of the dynamic, interconnected nature of our world. We can think of them as sentences which are constructed by linking together key variables and indicating the causal relationships between them. By stringing together several loops, we can create a coherent story about a particular problem or issue.

Trapped in a Treadmill: Bureaucratic Constraints on Aid Programs - Hoben, Allen (Harvard International Review, 1992)

Approprite Technologies for Rural Development in India - Blankenbey, Floris P. (Concept Publishing Co, 1991)

America’s Most Successful Export to Japan: Continuous Improvement Programs - Dean M., Schroeder; Robinson, Alan G. (MIT Sloan Management Review, 1991)
CONTINUOUS IMPROVEMENT Programs (CIPs) unleash employee experience and I creativity to improve both products and processes. They are often cited as the most important difference between the Japanese and Western management styles and as a major factor in Japan’s economic success.2Yet the CIP was conceived, developed, and brought to maturation in the United States. After World War II, the U.S. government helped to export it to Japan, where it was well received and promptly flourished. Despite the long history and well-documented benefits of such systems, few U.S. companies have invested effort in CIPs equivalent to that of their Japanese competitors. Japanese companies have put almost forty years into the development and refinement of CIPs, or kaizen programs as they are known in Japan, and have brought the art and science of managing them to new levels of sophistication. The aim of these programs is precisely to design and implement a system whose natural equilibrium is constant improvement and change. How can a company that does not have such a program compete with one that does? In this paper we give the historical background of CIPs, which we believe is essential for a useful understanding of these programs. We document their export across the Pacific immediately following World War II and illustrate their power as a competitive weapon when fully and properly deployed. We then identify and discuss requirements for successful implementation and suggest reasons why many U.S. firms find them difficult to start and maintain. We conclude by arguing that what is commonly perceived to be the “best practice” of CIP management is itself open to improvement. Throughout the article, we identify promising directions for companies to pursue so that all minds in the company, not just those of a few at the top, are actively solving problems, reducing costs, and eliminating waste.

When Knowledge is Power: Three Models of Change in International Organizations - Haas, Ernst B. (University of California Press, 1991)
Do governments seeking to collaborate in such international organizations as the United Nations and the World Bank ever learn to improve the performance of those organizations? Can international organizations be improved by a deliberate institutional design that reflects lessons learned in peacekeeping, the protection of human rights, and environmentally sound economic development? In this incisive work, Ernst Haas examines these and other issues to delineate the conditions under which organizations change their methods for defining problems. Haas contends that international organizations change most effectively when they are able to redefine the causes underlying the problems to be addressed. He shows that such self-reflection is possible when the expert-generated knowledge about the problems can be made to mesh with the interests of hegemonic coalitions of member governments. But usually efforts to change organizations begin as adaptive practices that owe little to a systematic questioning of past behavior. Often organizations adapt and survive without fully satisfying most of their members, as has been the case with the United Nations since 1970. When Knowledge Is Power is a wide-ranging work that will elicit interest from political scientists, organization theorists, bureaucrats, and students of management and international administration.

Case Study Evaluations - United States General Accounting Office (GAO, 1990)
his guide from the US General Accounting Office outlines good practice in case study evaluation and establishes a set of principles for applying case studies to evaluations. The paper outlines new ways of thinking about case studies and examines the methodology necessary to get the best from a case study analysis.

The machine that changed the World: the story of Lean Production - Womack, James P.; Jones, Daniel T.; Roos, Daniel (Simon & Schuster, 1990)

Integrating blueprint and process: A structured flexibility approach to development management - Brinkerhoff, Derick W.; Ingle, Marcus D. (Public Administration and Development, 1989)
Managing socio-economic development according to highly detailed pre-implementation plans rigidly applied has not had a high degree of success in generating sustained progress in the world's poorer nations. At the other end of the spectrum is the process approach that avoids specifying targets in advance, and concentrates upon building problem-solving capacity among the people involved. Many international donor and developing country agencies favour the blueprint model, despite its performance weaknesses, for its control and specificity. The process approach is limited by its lack of fit with agency procedures and incentives. This article discusses a structured flexibility approach to development management that integrates the blueprint model's planned structuring of action with the process model's flexibility and iterative learning orientation. This blend provides the basis for the programmatic and financial accountability required to obtain support from donor and developing country bureaucracies, and facilitates adaptive management to deal with uncertain and changing task environments. Case examples from the Caribbean, Portugal, and Pakistan illustrate the application of the structured flexibility approach.
Keywords: IMPORTANT

From Data to Wisdom - Ackoff, Russell (Journal of Applied Systems Analysis, 1989)

Learning and not learning from experience in rural project planning - Hulme, David (Public Administration and Development, 1989)
The theme of learning from experience as a means of improving the effectiveness of rural development projects and programmers has been common in recent years. Considerable effort has been put into refining, monitoring and evaluation systems to enhance organizational learning processes. However, an emphasis on normative approaches to evaluation and learning from experience has led to the neglect of research into the actual processes by which rural development agencies utilize experience. The case study presented here points to the shortcomings of such approaches and illustrates the partisan manner in which individuals and organizations treat the lessons of experience. Actively ‘not learning from experience’ is as much a part of organizational processes as learning from experience. This paper examines the implications of this finding and reviews alternative approaches to improving experiential learning in rural development activities. It is found that such a perspective does not generate the innocuous technical prescriptions characteristic of conventional approaches, but a number of useful directions for further research can be identified.
_eprint: https://onlinelibrary.wiley.com/doi/pdf/10.1002/pad.4230090102

The process approach to projects - ODA (Overseas Development Administration, 1989)

Toyota production system: beyond large-scale production - Ōno, Taiichi; Bodek, Norman (Productivity Press, 1988)
OCLC: 255047797
Keywords: Lean Production; Production management; Toyota-Jidōsha-Kōgyō-KK

A spiral model of software development and enhancement - Boehm, B. W. (Computer, 1988)

Strengthening Farmers’ Capacity for Technology Development - Haverkort, Bertus; Hiemstra, Wim; Reijntjes, Coen; Essers, Sander (ILEIA Newsletter, 1988)
First Reference to Participatory Technology Development

Design thinking - Rowe, Peter G. (The MIT Press, 1987)

The New New Product Development Game - Takeuchi, Hirotaka; Nonaka, Ikujiro (Harvard Business Review, 1986)
In today’s fast-paced, fiercely competitive world of commercial new product development, speed and flexibility are essential. Companies are increasingly realizing that the old, sequential approach to developing new products simply won’t get the job done. Instead, companies in Japan and the United States are using a holistic method—as in rugby, the ball gets passed within […]

Appropriate Technology Sourcebook - Darrow, Ken; Saxenian, Mike (Village Earth, 1986)
Keywords: IMPORTANT

Adaptive Management of Renewable Resources - Walters, C. J. (Macmillan Publishers Ltd, 1986)
The author challenges the traditional approach to dealing with uncertainty in the management of such renewable resources as fish and wildlife. He argues that scientific understanding will come from the experience of management as an ongoing, adaptive, and experimental process, rather than through basic research or the development of ecological theory. The opening chapters review approaches to formulating management objectives as well as models for understanding how policy choices affect the attainment of these objectives. Subsequent chapters present various statistical methods for understanding the dynamics of uncertainty in managed fish and wildlife populations and for seeking optimum harvest policies in the face of uncertainty. The book concludes with a look at prospects for adaptive management of complex systems, emphasizing such human factors involved in decision making as risk aversion and conflicting objectives as well as biophysical factors. Throughout the text dynamic models and Bayesian statistical theory are used as tools for understanding the behavior of managed systems. These tools are illustrated with simple graphs and plots of data from representative cases. This text/reference will serve researchers, graduate students, and resource managers who formulate harvest policies and study the dynamics of harvest populations, as well as analysts (modelers, statisticians, and stock assessment experts) who are concerned with the practice of policy design.

Evolutionary Delivery Versus the "Waterfall Model" - Gilb, Tom (SIGSOFT Softw. Eng. Notes, 1985)
The conventional wisdom of planning software engineering projects, using the widely cited "waterfall model" is not the only useful software development process model. In fact, the "waterfall model" may be unrealistic, and dangerous to the primary objectives of any software project.The alternative model, which I choose to call "evolutionary delivery" is not widely taught or practiced yet. But there is already more than a decade of practical experience in using it. In various forms. It is quite clear from these experiences that evolutionary delivery is a powerful general tool for both software development and associated systems development.Almost all experienced software developers do make use of some of the ideas in evolutionary development at one time or another. But, this is often unplanned, informal and it is an incomplete exploitation of this powerful method. This paper will try to expose the theoretical and practical aspects of the method in a fuller perspective. We need to learn the theory fully, so that we can apply and learn it completely.

Adaptive environmental assessment and management: a new approach to environmental impact assessment - Jones, Michael L.; Greig, Lorne A. (New directions in environmental impact assessment in Canada, 1985)

Weapons of the Weak: Everyday Forms of Peasant Resistance - Scott, James C. (Yale University Press, 1985)
"Weapons of the Weak" challenges conventional understandings of peasant resistance by focusing on the subtle, often overlooked ways that peasants resist domination. Rather than focusing on dramatic uprisings, Scott examines the everyday acts of resistance that occur in the shadows of power. Key Arguments Resistance is not always visible: Scott argues that resistance is not limited to organized rebellions. Everyday acts like foot-dragging, gossip, feigned ignorance, and petty theft can be powerful forms of resistance. Hidden transcripts: Scott introduces the concept of "hidden transcripts," which are the informal, offstage discourses where subordinate groups express their grievances and resistance. These transcripts are often hidden from the dominant group. Moral economy: Scott emphasizes the importance of the "moral economy" of peasant societies, which are based on shared norms of reciprocity and fairness. When these norms are violated, peasants may resist. Hegemony is not complete: Scott challenges the idea that dominant ideologies completely control the minds of subordinate groups. He shows that peasants often have their own interpretations of the world and their place in it. The book is divided into three parts: Part I: The Setting: Introduces the village of Sedaka in Malaysia, where Scott conducted his research. It describes the social and economic structure of the village and the changes that were taking place. Part II: The Everyday Forms of Resistance: This section examines the various ways that peasants in Sedaka resisted domination. It includes chapters on gossip, foot-dragging, sabotage, and other forms of resistance. Part III: The Moral Economy and the Ideology of Resistance: This section explores the moral economy of the village and how it shapes peasant resistance. It also examines the "hidden transcripts" of resistance and the ways that peasants make sense of their world. Key Concepts Weapons of the weak: The everyday forms of resistance used by subordinate groups. Hidden transcripts: The informal, offstage discourses where subordinate groups express their grievances and resistance. Moral economy: The shared norms of reciprocity and fairness in peasant societies. Hegemony: The dominance of a particular set of ideas or beliefs.

Review of Development Projects as Policy Experiments: An Adaptive Approach to Development Administration - Uphoff, Norman (Economic Geography, 1985)

Knowledge-based Communication Processes in Software Engineering - Fischer, Gerhard; Schneider, Matthias (Proceedings of the 7th International Conference on Software Engineering, 1984)
A large number of problems to be solved with the help of computer systems are ill-structured. Their solution requires incremental design processes, because complete and stable specifications are net available. For tasks of this sort, life cycle models are inadequate. Our design methodology is based on a rapid prototyping approach which supports the coevolution of specification and implementation. Communication between customers, designers and implementors and communication between the humans and the knowledge base in which the emerging product is embedded are of crucial importance. Our work is centered around knowledge-based systems which enhance and support the communication needs in connection with software systems. Program documentation systems are used as an example to illustrate the relevance of knowledge-based human-computer communication in software engineering.
Keywords: Rapid prototyping; experimental programming environments; human-computer communication; incremental design; knowledge-based systems; program documentation; user interfaces

Projects as instruments of development administration: A qualified defence and suggestions for improvement - Rondinelli, Dennis A. (Public Administration and Development, 1983)
Projects have become an important instrument of international assistance and of development administration because they seem to offer major advantages over other forms of planning and management. But projects have also come under increasing criticism in recent years. The benefits they offer to various interests involved in development ensure, however, that they are unlikely to be abandoned or to diminish in importance in the near future. Thus, ways must be found to make them more flexible and responsive methods of planning and managing social and human development activities. This can be done by planning, appraising and implementing projects as policy experiments, making their design and administration more learning-oriented, and using them as instruments of strategic planning and management.

Experiential Learning: Experience as the Source of Learning and Development - Kolb, David A. (Prentice Hall, 1983)
Drawing from the intellectual origins of experiential learning in the works of John Dewey, Kurt Lewin, and Jean Piaget, this comprehensive and systematic book describes the process of experiential learning. The author proposes a model of the underlying structures of the learning process based on research in psychology, philosophy, and physiology, and bases its typology of individual learning styles and corresponding structures of knowledge in different academic disciplines and careers on this structural model. He also applies experiential learning to higher education and lifelong learning, particularly with regard to adult education.

Rural development: putting the last first - Chambers, Robert (Prentice Hall, 1983)

Development Projects as Policy Experiments: An Adaptive Approach to Development Administration - Rondinelli, Dennis A. (Methuen, 1983)
International assistance programmes for developing countries are in urgent need of revision. Continuous testing and verification is required if development activity is to cope effectively with the uncertainty and complexity of the development process. This examines the alternatives and offers an approach which focuses on strategic planning, administrative procedures that facilitate innovation, responsiveness and experimentation, and on decision-making processes that join learning with action. A useful text for academics and practitioners in development studies, geography and sociology.

Community Organization and Rural Development: A Learning Process Approach - Korten, David C. (Public Administration Review, 1980)

The Logical Framework: a manager's guide to a scientific approach to design and evaluation - PCI (Practical Concepts Inc., 1979)
Developed by Practical Concepts Inc. in 1979. Key document in the development of the logical model/framework

Organizational Learning: A Theory of Action Perspective - Argyris, Chris; Schon, Donald A. (Addison Wesley, 1978)

Adaptive environmental assessment and management - Holling, C. S. (Wiley, 1978)
Keywords: Ecology; Economic development; Environmental impact analysis; Environmental protection

Inside Foreign Aid - Tendler, Judith (The Johns Hopkins University Press, 1975)
A classic, important study in the anthropology of development, grounded in the author's own work within USAID, and analysis of the organizational and institutional pressures that constrain and shape development agency employees' cognition and action.
Keywords: IMPORTANT

Managing Rural Development - Chambers, Robert (Institute of Development Studies Bulletin, 1974)
_eprint: https://onlinelibrary.wiley.com/doi/pdf/10.1111/j.1759-5436.1974.mp6001002.x

Managing Rural Development: Ideas and Experience from East Africa - Chambers, Robert (Scandinavian Institute of African Studies, 1974)
Google-Books-ID: W4IsAAAAMAAJ

The Logical Categories of Learning and Communication - Bateson, Gregory (Steps to an Ecology of Mind, 1973)

Small is beautiful: economics as if people mattered - Schumacher, Ernst Friedrich (Blond & Briggs, 1973)

A Garbage Can Model of Organizational Choice - Cohen, Michael D.; March, James G.; Olsen, Johan P. (Administrative Science Quarterly, 1972)
Organized anarchies are organizations characterized by problematic preferences, unclear technology, and fluid participation. Recent studies of universities, a familiar form of organized anarchy, suggest that such organizations can be viewed for some purposes as collections of choices looking for problems, issues and feelings looking for decision situations in which they might be aired, solutions looking for issues to which they might be an answer, and decision makers looking for work. These ideas are translated into an explicit computer simulation model of a garbage can decision process. The general implications of such a model are described in terms of five major measures on the process. Possible applications of the model to more narrow predictions are illustrated by an examination of the model's predictions with respect to the effect of adversity on university decision making.

Project Evaluation and the Project Appraisal Reporting System - Rosenberg, L.J.; Posner, L.D.; Hanley, E.J. (Fry Consultants Inc., 1970)

Managing the development of large software systems - Royce, Winston (Proceedings of IEEE WesCon, 1970)

Review Article: Albert O. Hirschman: Development Projects Observed - Singer, Dr H. W. (1969)

Development Projects Observed - Hirschman, Albert O. (Brookings Institution, 1967)
The experience accumulated in the wake of more than two decades of sustained effort to promote growth and change in the low-income countries presents a rich field for scholarly inquiry and new insights into the development process. The success and failures of such projects, the new skills and attitudes they impart, and the internal tensions they sometimes generate obviously have an important bearing on the next stages of a county's development effort. Yet little has become known about these truly formative experiences which are due to the behavior —and misbehavior —of development projects. In this recent volume, Professor Albert O. Hirschman turns his attention to the ways in which decision making is molded, activated, or hampered by the specific nature of the project that is undertaken; for example, the establishment and operation of a pulp and paper mill in east Pakistan, an irrigation project in Peru, railway expansion in Nigeria, and other development undertakings. In some parts of the present inquiry Hirschman elaborates on his earlier writings in this series; and occasionally, he qualifies or modifies his previous conclusions; the bulk of the study explores new territory.

The principle of the hiding hand - Hirschman, Albert O. (National Observer, 1967)

The Environment and Disease: Association or Causation? - Hill, Austin Bradford (Proceedings of the Royal Society of Medicine, 1965)

John F. Kennedy Address at Rice University on the Space Effort - Kennedy, John F. (Public Papers of the Presidents of the United States, 1962)

Diffusion of Innovations - Rogers, Everett M. (Free Press of Glencoe, 1962)
Traditions of research on diffusion; Culture, norms, and diffusion; The adoption process; Characteristics of the innovation; Adopter categories; Innovators as deviants: in step with a different drummer; Opinion leaders and the flow of ideas; The role of the change agent and the consequences of innovation; Predicting innovativeness; Toward a theory of the diffusion and adoption of innovations.

The Science of "Muddling Through" - Lindblom, Charles E. (Public Administration Review, 1959)
Short courses, books, and articles exhort administrators to make decisions more methodically, but there has been little analysis of the decision-making process now used by public administrators. The usual process is investigated here-and generally defended against proposals for more "scientific" methods. Decisions of individual administrators, of course, must be integrated with decisions of others to form the mosaic of public policy. This integration of individual decisions has become the major concern of organization theory, and the way individuals make decisions necessarily affects the way those decisions are best meshed with others'. In addition, decision-making method relates to allocation of decision-making responsibility-who should make what decision. More "scientific" decision-making also is discussed in this issue: "Tools for Decision-Making in Resources Planning."

Requisite Variety and Its Implications for the Control of Complex Systems - Ashby, W. Ross (Cybernetica, 1958)

Science and Civilisation in China. Vol. 1 Introductory Orientations - Needham, Joseph (Cambridge University Press, 1956)
Dr Joseph Needham's account of the Chinese achievement in science and technology will stand as one of the great works of our time. It has been acclaimed by specialists in both East and West and also by readers with wider and more general interests. The text, based on research of a high critical quality, is supported by many hundreds of illustrations and is imbued with a warm appreciation of China. Volume I is an introductory volume, in which Dr Needham prepares his readers for the study of a whole human culture. He begins by examining the structure of the Chinese language; he reviews the geography of China and the long history of its people, and discusses the scientific contacts which have occurred throughout the centuries, between Europe and East Asia.

Field Theory in Social Science: Selected Theoretical Papers - Lewin, Kurt (Harper & Brothers, 1951)

Science and Complexity - Weaver, Warren (American Scientist, 1948)

Action Inquiry: a learning approach for systems change (School of System Change)
A publication to support people to understand action inquiry and work with it in their systems change practice. We delve into key concepts, ideas and framings that underpin action inquiry and its role at the School of System Change.

Exponential View AI tools tracker (Google Docs)

Organizational Development Network - Advancing the science, practice and impact of Dialogic Organizational Development
Dialogic OD is a label used to distinguish a mindset about organizations, leadership and change that is different from foundational Diagnostic OD. Gervase Bushe and Bob Marshak introduced the concept in 2009 to show that new forms of organization development had emerged since the mid 1980s (like appreciative inquiry, future search, open space, and world café, among many others) that did not conform with, and in some ways violated, central principles of OD found in textbooks and taught in graduate programs. Since then, theory and research on Dialogic OD has expanded rapidly. Bushe and Marshak argue that each OD practitioner is likely to use a unique combination of diagnostic and dialogic mindsets in their practice. In the 2015 textbook on Dialogic Organization Development, Edgar Schein describes Dialogic OD as a return to the roots of OD’s original spirit of inquiry, and opined that Dialogic OD may have emerged because organizational problems are now more complex, ambiguous and uncertain. Since then, the idea that Diagnostic OD is better suited to complicated, technical problems and Dialogic OD better suited to complex, adaptive challenges, has been echoed by others.

Introduction to Impact Logs - Short Course - Academy, Clear Horizon (Clear Horizon Academy)
Learn to collect real-time impact instances and use an impact log to understand, manage and share your influence. Enrol now.

Introduction to Learning Logs - Short Course - Academy, Clear Horizon (Clear Horizon Academy)
This short course introduces learning logs — a practical tool to support evaluation, design, and impact in complex settings. You'll learn how to use them to strengthen learning and reflection across your projects.

Adapt LLC - Adapt LLC (Adapt Consult)
Doing Development Differently… Adapt LLC provides expertise to international development practitioners seeking to improve the impacts of their investments through a more in-depth understanding of the political and economic risks and opportunities associated with programming in complex environments. The Adapt team enhances the design and implementation of international development assistance strategies, programs, and projects around the world.

AI Evaluation in the Social Sector - A living playbook for evaluating AI products in the social sector - Agency Fund
A comprehensive framework for evaluating AI systems in development contexts. Features tools, case studies, and methodologies for responsible AI assessment. Comprehensive guidance, practical tools, and real-world case studies to help you implement effective AI evaluation in development contexts. Continuous evaluation is a critical tool for AI product developers. Generative AI (GenAI) is a relatively new technology, and as a result product development today is more of an art than a science. By rapidly iterating through different AI models, architectures, prompts, and knowledge bases, GenAI developers can steadily improve a product or workflow. So it is no surprise that AI evaluation tools have gained significant attention from software companies, investors, and academics alike. But what should evaluations look like in the social sector? One of the most compelling use cases for AI in the social sector is its potential to cost-effectively deliver personalized decision-making support for millions of people. Done right, this technology can help individuals exercise greater agency over their lives and improve outcomes in meaningful, measurable ways. To bring clarity and structure to the evaluation of AI services in the social sector – for both funders and service delivery organizations – we have introduced a four-level framework. We first shared the framework at a technical conference in Bangalore in March 2025. We later wrote about it in a blog post co-authored with the Center for Global Development (CGD) and J-PAL. This framework lays out four core questions that can guide AI evaluations in human development contexts: Introduction 1 Model evaluation: Does the AI model produce the desired responses? 2 Product evaluation: Does the product facilitate meaningful interactions? 3 User evaluation: Does the product positively support users’ thoughts, feelings, and actions? 4 Impact evaluation: Does access to the product improve human development outcomes?

The Collaborative, Participatory & Empowerment Evaluation Topical Interest Group - American Evaluation Association
designed to foster collaboration, share knowledge, and promote scholarship, this TIG is a division of the American Evaluation Association (AEA).

MSD competencies - BEAM Exchange (BEAM Exchange)
A catalogue of the full range of knowledge, skills and aptitudes found in high-performing teams that use the market systems approach. Useful for: Practitioners - identify personal training needs and continue your professional development Trainers - diversify your courses and refine your training / capacity-building offers Managers - strengthen your recruitment and induction processes

Appreciative Inquiry - Better Evaluation (Better Evaluation)
Appreciative Inquiry is an approach to organisational change which focuses on strengths rather than on weaknesses - quite different to many approaches to evaluation which focus on deficits and problems. "Appreciative Inquiry is about the coevolutionary search for the best in people, their organizations, and the relevant world around them. In its broadest focus, it involves systematic discovery of what gives “life” to a living system when it is most alive, most effective, and most constructively capable in economic, ecological, and human terms. AI involves, in a central way, the art and practice of asking questions that strengthen a system’s capacity to apprehend, anticipate, and heighten positive potential." (Cooperrider & Whitney 2005, p.3) Appreciative Inquiry is often presented in terms of a 4 step process around an affirmative topic choice: 1. DISCOVER: What gives life? What is the best? Appreciating and identifying processes that work well. 2. DREAM: What might be? What is the world calling for? Envisioning results, and how things might work well in the future. 3. DESIGN: What should be–the ideal? Co-constructing - planning and prioritizing processes that would work well. 4. DESTINY (or DELIVER): How to empower, learn and adjust/improvise? Sustaining the change While Appreciative Inquiry has always had an evaluative focus (working out what is working well and seeking to improve performance and conditions), in recent years there have been explicit efforts to embed AI principles and processes in formal evaluation processes: "Appreciative Inquiry (AI) is a group process that inquires into, identifies and further develops the best of “what is” in organizations in order to create a better future. Often used in the organization development field as an approach to large-scale change, it is a means for addressing issues, challenges, changes and concerns of an organization in ways that builds on the successful, effective and energizing experiences of its members. Underlying AI is a belief that the questions we ask are critical to the world we create." (Preskill & Catsambas 2006 p2)

Case Study - Better Evaluation (Better Evaluation)
A case study focuses on a particular unit - a person, a site, a project. It often uses a combination of quantitative and qualitative data. Case studies can be particularly useful for understanding how different elements fit together and how different elements (implementation, context and other factors) have produced the observed impacts. There are different types of case studies, which can be used for different purposes in evaluation. The GAO (Government Accountability Office) has described six different types of case study: 1. Illustrative: This is descriptive in character and intended to add realism and in-depth examples to other information about a program or policy. (These are often used to complement quantitative data by providing examples of the overall findings). 2. Exploratory: This is also descriptive but is aimed at generating hypotheses for later investigation rather than simply providing illustration. 3. Critical instance: This examines a single instance of unique interest, or serves as a critical test of an assertion about a program, problem or strategy. 4. Program implementation. This investigates operations, often at several sites, and often with reference to a set of norms or standards about implementation processes. 5. Program effects. This examines the causal links between the program and observed effects (outputs, outcomes or impacts, depending on the timing of the evaluation) and usually involves multisite, multimethod evaluations. 6. Cumulative. This brings together findings from many case studies to answer evaluative questions.

Causal Link Monitoring - Better Evaluation (Better Evaluation)
Causal Link Monitoring (CLM) integrates design and monitoring to support adaptive management of projects. CLM helps project planners and managers identify the processes that are required to achieve desired results, and then to observe whether those processes take place, and how. Result-producing processes specify the causal links between results in a logic model or results framework—in other words, the processes between results. CLM focuses on how specific individuals or organizations use one result to achieve another result. Steps in Causal Link Monitoring In CLM, planners start by creating a logic model to help document predictable, agreed-upon elements of the project. Next, they refine the causal links by describing the processes that will transform results at one point in the causal chain to the next. Planners are often less certain about these result-producing processes. Finally, the CLM logic model is enhanced with information about two important sources of uncertainty, contextual factors that may influence the project and diverse perspectives on the problem and its solution. The process can be broken down into seven steps, three for project design, three for monitoring, and a final step in which monitoring data informs redesign: Build a logic model. Identify assumptions about causal links. Enhance the logic model with diverse perspectives and contextual factors. Prioritize areas of observation. Collect monitoring data. Interpret and use monitoring data for adaptive management. Revise the logic model.

Contribution Analysis - Better Evaluation (Better Evaluation)
Contribution Analysis is an approach for assessing causal questions and inferring causality in real-life program evaluations. It offers a step-by-step approach designed to help managers, researchers, and policymakers arrive at conclusions about the contribution their program has made (or is currently making) to particular outcomes. The essential value of contribution analysis is that it offers an approach designed to reduce uncertainty about the contribution the intervention is making to the observed results through an increased understanding of why the observed results have occurred (or not!) and the roles played by the intervention and other internal and external factors. Contribution analysis is particularly useful in situations where the programme is not experimental, i.e. not in trial projects but in situations where the programme has been funded on the basis of a relatively clearly articulated theory of change and where there is little or no scope for varying how the program is implemented. Contribution analysis helps to confirm or revise a theory of change; it is not intended to be used to surface or uncover and display a hitherto implicit or inexplicit theory of change. The report from a contribution analysis is not definitive proof, but rather provides evidence and a line of reasoning from which we can draw a plausible conclusion that, within some level of confidence, the program has made an important contribution to the documented results.

Critical Systems Heuristics - Better Evaluation (Better Evaluation)
Critical System Heuristics (CSH) provides a framework of questions about a program including what is (and what ought to be) its purpose and its source of legitimacy and who are (and who ought to be) its intended beneficiaries. CSH, as developed by Werner Ulrich and later elaborated upon in collaboration with Martin Reynolds, is an approach used to surface, elaborate, and critically consider boundary judgments, that is, the ways in which people/groups decide what is relevant to the system of interest (any situation of concern). CSH is concerned not only with purposive evaluation, where the system or project has a predefined goal and the focus lies in evaluating the means of reaching it, but also more broadly with purposeful evaluation, where both the means and the ends become subjects of inquiry. CSH rests on the foundations of systems thinking and practical philosophy, both of which emphasize the 'infinite richness' of the real world. In this view, understandings of any situation are inherently incomplete, and therefore based on the selective application of knowledge. By systematically questioning the sources of motivation, control, expertise, and legitimation in the system of interest, CSH allows users to make their boundary judgments explicit and defensible. The immediate goal of a CSH evaluation is to elaborate multiple perspectives on a given situation, but the broader aim is to share these perspectives and thereby cut down on actors 'talking past' each other by promoting mutual understanding.

Democratic Evaluation - Better Evaluation (Better Evaluation)
Democratic Evaluation is an approach where the aim of the evaluation is to serve the whole community. This allows people to be informed of what others are doing and sees the evaluator as someone who brokers the process. It generally focuses on inclusive practices which foster participation and collaboration. However it is also used as a means of ensuring public accountability and transparency.

Developmental Evaluation - Better Evaluation (Better Evaluation)
Developmental Evaluation (DE) is an evaluation approach that can assist social innovators develop social change initiatives in complex or uncertain environments. DE originators liken their approach to the role of research & development in the private sector product development process because it facilitates real-time, or close to real-time, feedback to program staff thus facilitating a continuous development loop. Michael Quinn Patton is careful to describe this approach as one choice that is responsive to context. This approach is not intended as the solution to every situation. Development evaluation is particularly suited to innovation, radical program re-design, replication, complex issues, crises In these situations, DE can help by: framing concepts, test quick iterations, tracking developments, surfacing issues. This description is from Patton (2010) Developmental Evaluation. Applying Complexity Concepts to Enhance Innovation and Use... "Developmental Evaluation supports innovation development to guide adaptation to emergent and dynamic realities in complex environments. Innovations can take the form of new projects, programs, products, organizational changes, policy reforms, and system interventions. A complex system is characterized by a large number of interacting and interdependent elements in which there is no central control. Patterns of change emerge from rapid, real time interactions that generate learning, evolution, and development – if one is paying attention and knows how to observe and capture the important and emergent patterns. Complex environments for social interventions and innovations are those in which what to do to solve problems is uncertain and key stakeholders are in conflict about how to proceed."

Empowerment Evaluation - Better Evaluation (Better Evaluation)
Empowerment Evaluation is an approach which provides communities with the tools and knowledge that allows them to monitor and evaluate their own performance. First developed by David Fetterman who describe it as “the use of evaluation concepts, techniques, and findings to foster improvement and self-determination.”

Horizontal Evaluation - Better Evaluation (Better Evaluation)
Horizontal evaluation is an approach that combines self-assessment by local participants and external review by peers. Originally developed to evaluate new methodologies for agricultural research and development, horizontal evaluation has wider potential for application. In its original setting, the focus of horizontal evaluation is the actual R&D methodology itself rather than the project per se or the team or organisation that developed it

Innovation History - Better Evaluation (Better Evaluation)
Preparing an ‘innovation history’ is an option for recording and reflecting on an innovation process. People who have been involved in the innovation jointly construct a detailed written account (sometimes referred to as a ‘learning history’) based on their recollections and on available documents. The process of preparing this history stimulates discussion, reflection and learning among stakeholders. Subsequent planning drawing on the innovation history, can (i) build on the lessons learned, (ii) inform a shared vision, (iii) act as a catalyst for change and (iv) improve future performance. An innovation history is developed in stages. Based on the initial detailed account of the innovation process, more concise informational products can be prepared that summarize the innovation process for internal use. Products designed for wider dissemination of findings can help external parties build upon and expand their knowledge and understanding about how innovations are brought about. Such products may include public awareness materials, policy briefs and articles in professional journals. They may be based on the study of an individual case or on reviews that compare and contrast experiences across several cases. Innovation histories are underpinned by two sets of concepts that guide data gathering and analysis. The first set comes from a model of the innovation process called the ‘learning selection’ model (Douthwaite, 2002). The second set is derived from social network analysis (e.g. Cross and Parker, 2004). These concepts help participants involved in creating the innovation history to appreciate innovation as an evolutionary process driven by experiential learning cycles. The experimentation and learning involved in this evolutionary process leads to the generation of novelty, followed by its selection and promulgation. During this process, technologies become ‘fitter’, in the sense that they perform better. Stakeholder group’s social networks influence how this evolutionary learning selection process evolves hence the importance of identifying, tracking and documenting them.

Institutional Histories - Better Evaluation (Better Evaluation)
An institutional history (IH) is a narrative that records key points about how institutional arrangements – new ways of working – have evolved over time and have created and contributed to more effective ways to achieve project or programme goals. An IH is generated and recorded in a collaborative way by scientists, farmers and other stakeholders. A key intention behind institutional histories is to introduce institutional factors into the legitimate narrative of success and failure in research organizations. Histories can be written by using interviews and ‘writeshops’ to construct a timeline, gain a clear understanding of roles and relationships, enquire into what triggers successful innovations and reflect on failures. Lessons drawn from this analysis can be used to improve performance. The dialogue that is promoted between the actors during the preparation of institutional histories can promote learning and capacity building.

Most Significant Change - Better Evaluation (Better Evaluation)
The Most Significant Change (MSC) approach involves generating and analysing personal accounts of change and deciding which of these accounts is the most significant – and why. The are three basic steps in using MSC: Deciding the types of stories that should be collected (stories about what - for example, about practice change or health outcomes or empowerment) Collecting the stories and determining which stories are the most significant Sharing the stories and discussion of values with stakeholders and contributors so that learning happens about what is valued. MSC is not just about collecting and reporting stories but about having processes to learn from these stories – in particular, to learn about the similarities and differences in what different groups and individuals value. It provides some information about impact and unintended impact but is primarily about clarifying the values held by different stakeholders. By itself it is not sufficient for impact evaluation as it does not provide information about the usual experience but about the extremes. If you imagine a normal distribution of outcomes for individuals then the stories often come from the extremity of positive change. It can be useful to explicitly add a process to generate and collect stories from the extremity of little or negative change. MSC can be very helpful in explaining HOW change comes about (processes and causal mechanisms) and WHEN (in what situations and contexts). It can therefore be useful to support the development of programme theory (theory of change, logic models).