Decide Madrid: a case study on e-Participation

Resource type
Authors/contributors
Title
Decide Madrid: a case study on e-Participation
Abstract
This paper analyses the award-winning e-participation initiative of the city council of Madrid, Decide Madrid, to discover the critical success factors at contextual, organizational and individual level. This analysis is carried out with desk research and semi-structured interviews. Results show that the most relevant success factors are the socio-economic context, the commitment of the city council, the method used to recruit the workers and the knowledge of senior managers about citizen participation and ICTs. However, the lack of transparency and poor functioning of some of its participation activities are negatively affecting its performance.
Date
2019/09
Conference Name
XX International AECA Congress
Place
Málaga
Pages
24
Language
en
Library Catalogue
Zotero
Citation
Pina, V., Torres, L., Royo, S., & García-Rayado, J. (2019). Decide Madrid: a case study on e-Participation. 24.