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Getting Real about Unknowns in Complex Policy Work (RISE Working Paper No. 21/083)Andrews, M. - 2021 - Research on Improving Systems of Education (RISE)
As with all public policy work, education policies are demanding. Policy workers need to ‘know’ a lot—about the problems they are addressing, the people who need to be engaged, the promises they can make in response, the context they are working in, and the processes they will follow to implement. Most policy workers answer questions about such issues within the structures of plan and control processes used to devise budgets and projects. These structures limit their knowledge gathering,...