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Making Sense of Complexity: Using SenseMaker as a Research Tool
Resource type
Authors/contributors
- Van der Merwe, Susara E. (Author)
- Biggs, Reinette (Author)
- Preiser, Rika (Author)
- Cunningham, Charmaine (Author)
- Snowden, David J. (Author)
- O’Brien, Karen (Author)
- Jenal, Marcus (Author)
- Vosloo, Marietjie (Author)
- Blignaut, Sonja (Author)
- Goh, Zhen (Author)
Title
Making Sense of Complexity: Using SenseMaker as a Research Tool
Abstract
There is growing interest in studying processes of human sensemaking, as this strongly influences human and organizational behavior as well as complex system dynamics due to the diverse lenses people use to interpret and act in the world. The Cognitive Edge SenseMaker® tool is one method for capturing and making sense of people’s attitudes, perceptions, and experiences. It is used for monitoring and evaluation; mapping ideas, mind-sets, and attitudes; and detecting trends and weak signals. However, academic literature describing the tool-set and method is lacking. This introduction aims to guide researchers in choosing when to use SenseMaker and to facilitate understanding of its execution and limitations. SenseMaker can provide nuanced insight into system-level patterns of human sensemaking that can provide insight to nudge systems towards more desirable futures, and enable researchers to measure beyond what they know.
Publication
Systems
Volume
7
Issue
2
Pages
25
Date
2019/6
Language
en
Short Title
Making Sense of Complexity
Accessed
11/10/2019, 10:39
Library Catalogue
Citation
Van der Merwe, S. E., Biggs, R., Preiser, R., Cunningham, C., Snowden, D. J., O’Brien, K., Jenal, M., Vosloo, M., Blignaut, S., & Goh, Z. (2019). Making Sense of Complexity: Using SenseMaker as a Research Tool. Systems, 7(2), 25. https://doi.org/10.3390/systems7020025
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