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when it was reduced to a subsidiary internal service lacking all kind of political attributions. The work done in those years had been formidable, but too many things had passed since, especially the 15M Spanish Indignados Movement, the raise of technopolitics… and the raise of populism and fascism all across Europe. We urgently needed a theoretical framework in which to substantiate our political strategy, so I came up with a Theory of Change of citizen participation (see Figure 1) which defined four expected impacts of our political action: 1. Efficiency, efficacy and legitimacy of public decisions improves. 2. Populism has decreased in institutions and the public sphere. 3. Citizens understand the complexity of public decision-making. 4. Citizen participation and political engagement clearly shifts towards a technopolitical paradigm. These impacts were expected to be achieved after some outcomes resulting from some outputs grouped in five programmes: 1. Programme of citizen participation. 2. Programme of internal participation. 3. Programme of collaboration. 4. Programme of intermediaries, facilitators and infomediaries. 5. Programme of e-participation, e-voting and technopolitics. 20 months after, the Theory of Change of Citizen Participation has worked quite well. But it does have some limitations, especially at the operational level-which is what the whole thing was about, to help in putting some order in our daily work.